Samsung U28R55 Series User Manual
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Samsung U28R55 Series User Manual

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User Manual
U28R55*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not
been read).
You will be informed of the administration fee amount before a technician visits.

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Summary of Contents for Samsung U28R55 Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.

  • Page 2: Table Of Contents

    Configuring Eye Saver Mode, Brightness and Contrast from Direct Key Guide Screen Ratio Screen Setup Changing the Volume setting Contrast Types of Ports SAMSUNG MAGIC Bright Upgrading the Software via USB Adjusting the Product Tilt Brightness Anti-theft Lock Adjusting OSD (On Screen Contrast...
  • Page 3 HDMI Mode Responsibility for the Pay Service (Cost to Troubleshooting Guide Customers) FreeSync Not a product defect Requirements Before Contacting Samsung Eco Saving Plus A Product damage caused by customer's fault Customer Service Centre Others Product diagnosis (Screen issue) Off Timer Plus...

  • Page 4: Before Using The Product

    Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Warning Make sure to have enough space for ventilation when placing the product. An internal temperature rise A serious or fatal injury may result if instructions are not followed. may cause fire and damage the product.

  • Page 5: Cleaning

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used Warning nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Do not use a damaged power cord or plug, or a loose power socket.

  • Page 6: Installation

    • Do not install the product within the reach of young children. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product may fall and injure children. place.

  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Centre. ‒ Contact Samsung Customer Service Centre for repairs. •...
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause • Do not hold the product upside-down or move it by holding the stand. afterimage burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...

  • Page 9: Preparations

    Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. JOG Button ― Press the power button on the JOG button to activate the up/down/ left/right movements and Enter key function. Control Panel This LED is power status indicator and works as ―...

  • Page 10: Function Key Guide

    Function Key Guide ― To use the Function Key Guide, press the JOG button. Then the following window appears. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. Return Parts Description...

  • Page 11: Direct Key Guide

    Direct Key Guide When the product displays nothing (i.e. Power saving mode or Non-signal mode), 3 direct keys for control source and power could be used as below. ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched JOG Button Power saving/Non-signal mode on or the input source is changed.

  • Page 12: Configuring Eye Saver Mode, Brightness And Contrast From Direct Key Guide

    ― What is Auto Mute? Brightness ― This menu is not available when The function mutes the audio to improve sound effect when there is sound noise or when the input SAMSUNG Bright is set to Dynamic Contrast mode.

  • Page 13: Types Of Ports

    Types of Ports Upgrading the Software via USB ― The functions available may vary depending on the product model. The colour and shape of parts may Connect a USB memory to the SERVICE port shown in the figure. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
  • Page 14 When the screen as shown in the following figure is displayed, select Yes. Note Update now To perform software upgrade by using a USB memory, first format the USB memory to FAT32. When performing upgrade, make sure that only one BIN file (.bin) is saved in the root directory. Update from version XXXX.X to version XXXX.X? To upgrade the software for the UR55 model, make sure the upgrade files are .bin formats.

  • Page 15: Adjusting The Product Tilt

    Adjusting the Product Tilt Anti-theft Lock ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality.

  • Page 16: Precautions For Moving The Product

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

  • Page 17: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Caution Caution Do not hold the product upside down only by the Do not press down on the product. There is a risk stand.

  • Page 18: Removing The Stand

    Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. Caution Caution Do not hold the product upside down only by the Do not press down on the product. There is a risk stand.

  • Page 19: Connecting And Using A Source Device

    HDMI IN 1, HDMI IN 2 ― When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.

  • Page 20: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable Connecting to headphones or earphones First make sure that the power cables for product and other devices (e.g. PC, settop box, etc.) are removed. HDMI IN 1, HDMI IN 2 ― Use headphones or earphones when activating sound with an HDMI-HDMI or DP cable. ―...

  • Page 21: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.

  • Page 22: Screen Setup

    Custom: Customise the contrast and brightness as required. • Standard: Obtain a picture quality suitable for editing documents or using Internet. SAMSUNG MAGIC Bright • Cinema: Obtain the brightness and sharpness of monitors suitable for enjoying video and DVD content.

  • Page 23: Brightness

    You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG Bright is set to Cinema Dynamic Contrast mode.

  • Page 24: Samsung Magic Upscale

    SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. SAMSUNG MAGIC The function has more obvious effects on low-resolution pictures.

  • Page 25: Screen Ratio

    Screen Ratio Screen Adjustment ― This option is only available when Change the picture size. PC/AV Mode is set to AV. ― This menu is only available when ― This menu is not available when Screen Ratio is set to Screen Fit Mode.

  • Page 26: Configuring The Pip/Pbp Settings

    Chapter 05 Configuring the PIP/PBP Settings Function Key Guide → → PIP/PBP A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may ―...

  • Page 27: Screen Size

    Screen Size Source Select the size and aspect ratio of the sub-screen. Select the source for each screen. • PBP Mode (available in PBP mode(Screen Size ― The input source for each screen changes. Position ― The screen may flicker if the input signal is unstable. ―...

  • Page 28: Screen Ratio

    Screen Ratio PIP Mode (available in PIP mode (Screen Size mode Select the image size for each screen. • Auto: Display the picture according to the aspect ratio of the each screen input source. • Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input PBP Mode (available in PBP mode(Screen Size source.

  • Page 29: Contrast

    Contrast PBP Mode (available in PBP mode(Screen Size Adjust the contrast level for each screen. PIP Mode (available in PIP mode(Screen Size Adjust the contrast level for sub-screen.

  • Page 30: Adjusting Osd (On Screen Display) Settings

    Chapter 06 Adjusting OSD (On Screen Display) settings Function Key Guide → → On Screen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may Language differ from what is shown.

  • Page 31: Setup And Reset

    Chapter 07 Setup and Reset Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may Select when the following screen is prompted.

  • Page 32: Displayport Ver

    • You will see the following screen when you select Yes. Self Diagnosis Complete HDMI Mode Contact the Samsung Call Center for assistance. Please have the following information ready: Select the HDMI mode to use. ‐ Model Code: ************** ― The supportable device and resolution may differ depending on its version.

  • Page 33: Freesync

    The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphi card.

  • Page 34: Eco Saving Plus

    Eco Saving Plus Off Timer Plus Reduce energy consumption compared to consumption at the maximum brightness level. Configuring Off Timer ― This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. MAGIC ― This menu is not available when...

  • Page 35: Pc/Av Mode

    PC/AV Mode Key Repeat Time PC/AV Mode to AV. The picture size will be enlarged. Control the response rate of a button when the button is pressed. This option is useful when you view a movie. Acceleration, sec, or 2 sec can be selected.

  • Page 36: Information

    Chapter 08 Information Function Key Guide → → Information A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown.

  • Page 37: Installing The Software

    At least 60MB of free space on the hard disk drive • Windows 8.1 32Bit/64Bit Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 10 32Bit/64Bit http://www.samsung.com.

  • Page 38: Troubleshooting Guide

    Check the following. Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 39 The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel →...

  • Page 40: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...

  • Page 41: Specifications

    ― The above specifications are subject to change without notice to improve quality. Based on the AC voltage of the adapter. For the DC voltage of the ― For detailed device specifications, visit the Samsung Electronics website. product, refer to the product label.

  • Page 42: Standard Signal Mode Table

    Standard Signal Mode Table Model Name U28R55* Synchronization Horizontal Frequency 30 ~ 135 kHz (HDMI, DisplayPort) Vertical Frequency 50 ~ 75 Hz (HDMI, DisplayPort) Resolution Optimum Resolution 3840 x 2160 @ 60 Hz Maximum Resolution If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on.
  • Page 43 Displayport Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080...
  • Page 44 HDMI Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500 60.000 148.500 VESA, 2560 x 1440...

  • Page 45: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...

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