Page 1 S0000 / 8000 Series Computers User’s Guide System Recovery If you need to restore the original software on your PC, Compaq has provided a convenient solution right on your hard drive. We call this part of your hard drive the “recovery partition.” The recovery partition takes up some space on your hard drive.
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Page 3 The information in this document is subject to change without notice. ® Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 4: Table Of Contents
............... 15 beginning to use your software ..............15 using the desktop..................16 using the start menu ................16 using compaq organize software..............17 learning to use your pc................17 using the all programs menu ..............18 organizing your all programs list ..............18 using pc help &...
Page 5 ............. 40 getting help.................. 41 help and support center ................41 instant support ................... 41 using compaq connections ................42 getting messages ..................42 turning off messages ................42 re-enabling messages................43 resolving problems ..................43 upgrading and servicing the pc..............
Page 6 using a microphone ..................48 adjusting microphone volume..............49 using the microphone with multi-channel audio...........49 working with digital images .................50 about the 7-in-1 memory card reader ............50 using your cd, dvd, and diskette drives ............52 handling cds/dvds..................52 inserting and removing cds and dvds ............53 using the combo drive ................54 using the diskette (floppy) drive ..............55 playing cds and dvds..................55...
Page 7 system recovery..................87 starting system recovery if the pc is responding.......... 88 starting system recovery if the pc is not responding ........88 system recovery using recovery discs ............89 starting system recovery using recovery discs..........89 upgrading and servicing the pc ............ 91 preparing the pc ..................
Page 8: Finding Answers To Commonly Asked Questions
finding answers to commonly asked questions In this User’s Guide, you can find answers to questions about the following topics: • Connecting to the Internet, page 35 • Registering your product, page 11 • Creating a CD, page 59 Saving documents, photos, and videos on a CD, page 61 Recording a music CD, page 60 Copying a CD, page 59 Backing up your files to a CD, page 61...
Page 9: Safety Information
safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times.
Page 10: Setting Up Your Pc
setting up your pc putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity.
Page 11: Safety And Comfort
5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “connecting the modem“ on page 7 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions and complete the initial windows until you see the desktop.
Page 12: Pc Back
Click Start, choose All Programs, choose PC Help & Tools, and then click Safety & Comfort Guide. • Type http://www.compaq.com/ergo/ into your Web browser address box, and then press Enter on the keyboard. pc back Connect your main hardware devices like the monitor, keyboard, and mouse at the back of the PC.
Page 13 NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug and Play, follow the instructions that came with your peripheral device to load the appropriate driver.
Page 14: Pc Front
pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. Your PC features and connector positions may vary. A Top optical drive B Second optical drive C Diskette (floppy) drive...
Page 15 other ways to Check with your ISP for specifics on your connection. connect Before you can connect to the Internet and send or receive e-mail and faxes using There are other ways to telephone dial-up, you must connect your telephone service line to the modem, connect to the ISP that which is inside the PC.
Page 16: Upgrading Your 56K Modem
To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem connector (A) on the back of the PC (C). This connector may be labeled with either Line or a modem connector symbol.
Page 17: Turning On Your Pc For The First Time
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same.
Page 18: Registering Your Pc
Double-click the registration icon on your desktop, and follow the onscreen instructions. • Register online at http://www.compaq.com/register turning off the pc For best results, turn off the PC without pressing any buttons on the PC chassis. 1 Close any open software programs. To close programs, click X in the upper-right corner of each window.
Page 19: Standby Mode
standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The advantages of using standby mode include: • You save time and electricity without having to wait for the PC to go through the normal startup routine when you wake it again.
Page 20: Hibernation Mode
hibernation mode When the PC is in hibernation mode, it saves everything that is in PC memory to the hard disk drive, turns off the monitor and the hard disk drive, and then turns itself off. When you turn on the PC again, your programs, folders, and documents are restored to the screen.
Page 21: Making Recovery Cds/Dvds
7 Click the Power Schemes tab to set the timers for standby and hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the settings: • To turn on automatic standby for the PC, click the time to elapse before standby (such as After 20 mins) in the System standby list.
Page 22: Learning The Basics
learning the basics NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 19 or see “using the keyboard” on page 21. beginning to use your software The operation of your PC is controlled by two kinds of software: •...
Page 23: Using The Desktop
using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select View onscreen Help information models only) about your PC. Easy Internet Sign-up Set up a new or an existing Internet account.
Page 24: Using Compaq Organize Software
PC. Use the player area for viewing pictures, for listening to your MP3 music files stored on your computer, or for watching streaming video news clips. For searching, there is a search bar at the top of Compaq Organize where you can select the search engine you want to use.
Page 25: Using The All Programs Menu
using the all programs menu To find the software programs on your PC: 1 Choose Start. 2 Choose All Programs. organizing your all programs list You see folders organized according to task (select models only) when you: 1 Click Start. 2 Choose All Programs.
Page 26: Using Pc Help & Tools
using pc help & tools The PC Help & Tools folder (select models only) in the All Programs menu contains special utilities for PC owners. This folder also contains any onscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Start on the taskbar.
Page 27: Scrolling
Double-click means to press the left button on the mouse two times in a row. To double-click, you click the button (press it and then release it), and then quickly click it again. A Left button B Scroll wheel button (scrolling mouse only) C Right button NOTE:...
Page 28: Switching Mouse Button Functions
NOTE: Panning only works if the window’s horizontal scroll bar is active. Panning does not work with some software programs. switching mouse button functions To switch the functions of the right and left mouse buttons: 1 Click the Start button. 2 Click Control Panel.
Page 29 internet keyboard 1 This keyboard enables you to: • Adjust speaker volume. • Connect to the Internet (if you have an established Internet account). • Search for information on the Internet. • Place the PC into standby to save power. •...
Page 30: Standard Keyboard
standard keyboard LEDs, light emitting diodes, are lights used to indicate status. A The lights (LEDs) turn on to indicate (left to right) the number lock on, the capitals lock on, and the scroll lock on. B The plus (+) and minus (–) buttons This keyboard enables you to: adjust the speaker...
Page 31: Standard Keyboard Features
standard keyboard features alphanumeric keys The alphanumeric keys are the main keys found on a standard typewriter. function keys The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help window for the software program being used. •...
Page 32: Arrow Keys
arrow keys The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web page, in a document, or in a game. numeric keys Press the Num Lock key to lock and unlock the numeric key functions: •...
Page 33: Keyboard Indicators
keyboard indicators Each keyboard indicator is a light labeled with the name or icon for its status: Icon Name Description Num Lock Numeric keys are locked as numbers keys and arithmetic functions. Caps Lock Alphanumeric keys are locked to uppercase. Scroll Lock Scroll function is locked.
Page 34 10–30 seconds before screen reappears. User Switches between the PC users. user Compaq Compaq Links to Compaq Web site. Help Opens the Help and Support Center. HP Picture Toolkit Opens an imaging software program. Can be reconfigured. photo Music Starts MusicMatch Jukebox or Windows Media Player.
Page 35: Media Control Keys
Shopping Sports Finance Goes to popular Web sites. Can be reconfigured to open any site or Connect software program. Search Chat E-Mail See figure Media Controls Operates CD or DVD player. following table (CD/DVD/MP3) Volume control Volume knob: Increases speaker volume when turned clockwise and (Volume knob or decreases volume when turned counterclockwise.
Page 36 A Internet B Help C Search D E-mail E Offers F Entertainment G My Presario H Shopping NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Icon Feature Description Internet Connects you to a customizable Web page filled with local weather, news, sports, and financial information.
Page 37: Customizing The Buttons
customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if it is present.
Page 38: Using A Printer
using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires.
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Page 40: Using The Internet
using the internet This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and software programs provided on your PC may vary.
Page 41 Your connection to an ISP may be through a traditional telephone dial-up modem, a LAN (Local Area Network), cable modem, or DSL (Digital Subscriber Line). (DSL, ADSL, and cable ISPs are not available in all countries/regions.) The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations.
Page 42: Setting Up Your Internet Account
2 Choose an ISP. Before you can connect to the Internet, you must sign up with an Internet Service Provider (ISP). Compaq has made arrangements with leading ISPs in your area to help you sign up for Internet service (select models only).
Page 43: Signing Up For A New Or An Existing Isp Account Using Easy Internet Sign-Up
signing up for a new or an existing isp account using easy internet sign-up Using Easy Internet Sign-up (available on select models only) you can: • Sign up for a new Internet account. • Set up an existing account. • Read about Internet access using a LAN (Local Area Network), cable modem, or DSL (Digital Subscriber Line).
Page 44: Using A Browser
You can go to a different Web site by entering its address (such as http://www.compaq.com) in the address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web.
Page 45: Restricting Internet Content
restricting internet content The Internet provides you with a wide variety of information, but some information may not be suitable for every viewer. With Content Advisor (a feature of Windows XP), you can: • Control Internet access. • Set up a password. •...
Page 46: Sending And Receiving E-Mail
sending and receiving e-mail E-mail (electronic mail) allows you to send and receive letters, pictures, postcards, and even music and video clips. Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail programs from other vendors. Some ISPs provide their own e-mail programs.
Page 47: If Your Isp Provides The E-Mail Program
6 Click the Send button on the toolbar when you are finished. 7 If necessary, click the Send/Recv tool on the toolbar to send any messages stored in the Outbox. NOTE: When you compose a message without being connected to the Internet, the message is stored in the Outbox until the next time you log on to the Internet and connect to your ISP.
Page 48: Getting Help
1 Press the Help button (select models only) on your keyboard. Click Start on the taskbar and choose Help and Support. 2 Choose Compaq Presario PC Help. instant support When you need assistance to solve a PC-related problem, use Instant Support (select models only).
Page 49: Using Compaq Connections
3 Choose PC Help & Tool. 4 Choose Compaq Connections. 5 Click Compaq Connections again. Compaq Connections opens and lists the message titles. To read a message, double-click the message title in the window. You can close this window, and Compaq Connections remains active.
Page 50: Re-Enabling Messages
When you re-enable the Compaq Connections Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: Double-click the Re-enable Compaq Connections icon on the desktop.
Page 51: Online Guides
1 Type the Support Web address from your Warranty & Support Guide into your browser address box, and press the Enter key on your keyboard. 2 In the search box, type your product name and number (Compaq 2000, for example) and click the search arrow. The product number is on the lower front of the PC chassis or inside the CD storage area.
Page 52: Working With Sound, Pictures, And Video
working with sound, pictures, and video using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button and no power cord) or active (power button or power cord).
Page 53: Adjusting Speaker Volume
adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume knob or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). NOTE: If you do not see this Volume icon on the taskbar, click Start, choose Control Panel, click Sounds, Speech, and Audio Devices, if it is present, and...
Page 54: Configuring Multi-Channel Audio Output For The Dvd Player
Connect speaker plugs for: To PC Connector connector icon 4/4.1 6/5.1 2 Speaker Speaker Speaker Mode Mode Mode Front speakers Front speakers Front speakers Audio Out (lime-green) Not used for Rear speakers Rear speakers Audio In (blue) speakers Not used for Not used for Center/ Mic-1 (pink)
Page 55: Using A Microphone
3 Click the Audio tab. 4 Click the option for the number of speakers to match your multi-channel speaker system, and then click Apply. NOTE: To test the speakers (multi-channel speakers only), click the Test button. The WinDVD control panel shows the speaker number being used. Click Stop.
Page 56: Adjusting Microphone Volume
7 Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost.) 8 Click Close. 9 Click X (Close) on the upper-right corner of the Recording Control window. adjusting microphone volume If you need to adjust the volume of the microphone, follow the procedure below: 1 Double-click the Volume icon on the taskbar.
Page 57: Working With Digital Images
working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digital picture files you copy or download from the device appear in the My Pictures folder. You can copy digital picture files from the memory cards used by digital cameras and other digital imaging devices by using the 7-In-1 memory card reader (select models only).
Page 58 using the 7-in-1 memory card reader NOTE: CompactFlash and Microdrive are keyed and cannot be inserted incorrectly. Insert the receptacle edge (holes) of this media into the slot. 1 Insert the media into the card slot until it stops. The in-use light (A) on the card reader lights, and the PC automatically detects the media.
Page 59: Using Your Cd, Dvd, And Diskette Drives
using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive What it does CD-ROM Reads audio and data CD discs. CD-RW or “cd writer” Reads and records (burns) audio and data CD discs. DVD-ROM Reads audio and data CD and DVD discs.
Page 60: Inserting And Removing Cds And Dvds
inserting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives. Using non-standard discs, such as heart-shaped discs or business card discs, may damage your drive. To insert a CD or DVD: 1 With your PC turned on, press the Eject button (A) near the drive to open the disc tray.
Page 61: Using The Combo Drive
4 Close the disc tray by: • Gently pushing the tray into the PC. • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. • Pressing the media control open/close button or Eject button on the keyboard (select models only).
Page 62: Using The Diskette (Floppy) Drive
using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your needs.
Page 63: Playing Cds And Dvds With Windows Media Player
If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The next time you play this CD, you don’t need to be connected to the Internet —...
Page 64: Playing Dvd Movies With The Intervideo Windvd Player
2 To play the CD, click the buttons in the Windows Media Player window. To play a particular song, double-click its song title (or track number) in the Playlist. You can also control the CD by using the media control buttons on the keyboard (select models).
Page 65 Click InterVideo WinDVD 4. A Control Panel B Video window You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs.
Page 66: Using Country/Region Codes
• To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border. Click the Full Screen button in the upper-right corner of the WinDVD control panel. • For information on the InterVideo WinDVD software, refer to the online Help within the program by clicking the ? (question mark) icon in the WinDVD control panel.
Page 67: Creating A Music Cd
getting started with recordnow! NOTE: The CD-RW or DVD Writer drive is available on select models only. 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose CD(DVD) Recorder. 4 Click RecordNow!, and then click RecordNow! again. NOTE: Previously recorded files on CD-RW discs must be erased before recording music files.
Page 68: Creating A Data Cd
creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive. Insert a blank or an appendable disc to copy to. To create a data CD: 1 Open RecordNow!, and if necessary erase all files from the disc; see “getting started with recordnow!”...
Page 69: Creating (Burning) Data Cds Using Windows Xp Program
To create a music CD using Windows Media Player: 1 Click Start on the taskbar, choose All Programs, and then click Windows Media Player. 2 Click Copy to CD or Device. 3 Follow the onscreen instructions to select the music files and the CD or device.
Page 70: Using A Tv As A Monitor
using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer image, watch DVD movies (if you have a DVD player), or play games on your TV.
Page 71 • If your TV has a composite video jack and your PC has a composite video jack, connect a composite video cable to the Video In jack on the TV to the composite video jack on the back of the PC. A Composite video cable B Back of PC...
Page 72: Viewing The Pc Image On Your Tv Screen
viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC selects the TV-out option. Some options and menus in this procedure may be different for your PC. 1 Make sure the video and audio cables are connected before you turn on the TV and the PC.
Page 73: Disabling The Tv Option
disabling the tv option When you want to disconnect the TV from your PC, you may need to disable the TV option to return your PC display to its original resolution. 1 Right-click an empty area of the screen, and chose Properties. 2 Click the Settings tab.
Page 74: Taking Care Of Your Pc
PC power cord. using virus protection programs Compaq provides a virus-scanning software program to help protect your PC (select models only). A PC virus can destroy information on the hard disk drive. You can get a virus from infected files that you open from: •...
Page 75: Increasing Available Hard Disk Drive Space
The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions to protect your PC: •...
Page 76: Emptying The Recycle Bin
viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if it is present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens.
Page 77: Removing Desktop Icons
removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder.
Page 78: Troubleshooting
troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Symptom describes To find help for problems with your PC, see the table in this section that the sign or warning...
Page 79 audio Symptom Problem Solution No sound is produced. Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Click Start, and then click Control Panel. Click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices.
Page 80 cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution Recording audio CDs is Wrong disc type or poor Verify that you are using the correct disc type (media) for difficult or impossible. quality disc is being used. the drive. Try a different brand of disc. Cannot remove a CD or The PC is turned off.
Page 81 diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette drive activity light Diskette is improperly Remove the diskette, and reinsert it: Insert the diskette with stays on. inserted. the round metal disk facing-down and the arrow on the top pointing into the drive, and then push the diskette in until it stops.
Page 82: Hard Disk Drive
hard disk drive Symptom Problem Solution PC seems to be locked up Program in use has stopped Use the Windows Task Manager to close any programs not and not responding. responding to commands. responding or to Restart the PC: Press the Ctrl, Alt, and Del keys on the keyboard at the same time.
Page 83: Internet Access
hardware installation (continued) Symptom Problem Solution New or existing device does A hardware device conflict To resolve a device conflict, you may need to disable one not work after installing a exists. of the devices or uninstall an old device driver. new device.
Page 84: Keyboard And Mouse
internet access (continued) Symptom Problem Solution Cannot automatically start You must log in to your ISP Log in to your ISP, and start the desired program. Internet programs. before some programs will start. Internet takes too long to Modem is not set up Verify that the correct modem speed and COM port are download Web sites.
Page 85 keyboard and mouse (continued) Symptom Problem Solution Mouse does not respond to Mouse connector is not Turn off your PC using the keyboard: movement or is too slow. properly plugged into the Press the Ctrl and Esc keys on the keyboard at the same back of the PC.
Page 86 power Symptom Problem Solution PC will not turn on and/or PC is not securely connected Ensure that cables connecting the PC to the external power start. to an external power source. source are plugged in properly. Monitor is not connected or Connect the monitor to the PC, plug it in, and turn it on.
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Page 88: Using Application Recovery And System Recovery
If your PC works improperly or stops because of the software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the Compaq Application Recovery program or the Compaq System Recovery program. The PC does not include recovery discs in the accessory box, but you can make your own recovery CDs or DVDs;...
Page 89 87. • System Recovery Use the Compaq System Recovery program as a last resort to reinstall the software. Perform System Recovery using the hard disk drive partition first; see “system recovery“ on page 87. If necessary, next perform System Recovery using the recovery discs and choose Standard Recovery;...
Page 90 For the specific PC problem, try the method listed as #1, then #2, and then #3. System System Recovery Recovery Microsoft Application from the from the System Recovery hard disk recovery Problem/Status Restore program partition CDs/DVDs You installed a new application or device driver.
Page 91: Creating Recovery Cds/Dvds
creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. A hard drive is a disk 2 You recover the operating system and programs directly from your hard inside the computer that drive, where a copy was placed for your convenience.
Page 92: Using Recovery Cd-Dvd Creator
Make recovery CDs or DVDs for your PC by using the Compaq Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number.
Page 93: Using The Recovery Tools Cd
Start the Microsoft Recovery Console (a utility from Microsoft that can perform operating system diagnostics and repairs). WARNING: Before using the Compaq Recovery Tools CD to change your hard disk drive, make System Recovery CDs for your PC by using the Compaq Recovery CD-DVD Creator program. You cannot make System Recovery CDs after you remove the system recovery partition.
Page 94: Application Recovery
NOTE: Not all models include the Application Recovery program. Perform steps 3 through 5 of the following procedure. If Compaq Application Recovery appears in the folder, your PC includes the program. If an individual factory-installed application or driver accidentally gets erased or damaged, you can reinstall the software using the Compaq Application Recovery program (select models).
Page 95: System Recovery
When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the Compaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program.
Page 96: Starting System Recovery If The Pc Is Not Responding
4 During the startup, do the following to enter the System Recovery program: When the black screen with the Compaq logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.)
Page 97 to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or diskette. Remove the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for the tray to open. Insert Recovery disc #1 and close the tray.
Page 98: Upgrading And Servicing The Pc
upgrading and servicing the pc This chapter describes procedures for accessing the internal parts of the PC and installing components. NOTE: The procedures for the S0000 and 8000 series models are the same except where noted. 8000 series model and S0000 series model preparing the pc Before you upgrade any component in your PC, you need to prepare the PC so that you can safely handle it and the components.
Page 99 1 Remove any diskette or optical disc (CD or DVD) from the PC. 2 Click the Start button, and then click Turn Off Computer. Click Turn Off to turn the PC off. 3 Disconnect the modem/telephone cable, if present. 4 Disconnect the power cord from the electrical outlet (1) and then from the PC (2).
Page 100 WARNING: Beware of sharp edges inside the chassis. removing the pc access panel on the 8000 series 8 Remove the front bezel by following the appropriate method for your PC model: • To remove the front bezel from the S0000 series model, gently pry the top section (1) of the bezel away from the chassis.
Page 101: Removing Or Upgrading A Drive
• To remove the front bezel from the 8000 series, push up on the two release tabs (1), and then rotate the front bezel away from the chassis to release it (2). removing the front bezel from the 8000 series removing or upgrading a drive Depending on your PC configuration, you may have up to four of the following storage drives in your PC.
Page 102: Locating Drive Positions
locating drive positions 1 Optical drive, may be a CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive 2 Second optical drive, may be a DVD-ROM, DVD+RW/+R, CD- ROM, CD-RW drive, or 7-In-1 memory card reader (select models only) 3 Diskette (floppy) drive 4 Hard disk drive drive positions on the S0000/8000 series (S0000 shown) removing a drive...
Page 103 disconnecting the 7-in-1 memory card reader cable disconnecting the diskette (floppy) drive cables disconnecting the hard disk drive cables user’s guide...
Page 104 4 Release the drive from the chassis by following the method appropriate for your PC model. • To release a drive from the chassis of the S0000 series, lift the release tab (1) on the latch drive bracket of the drive you want to remove, and then slide the drive from its drive bay (2).
Page 105 • To release a hard disk drive from the chassis of the 8000 series, slide the drive lock mechanism (1) to unlock the drive in the drive bay, remove the metal drive shield (2) by pressing and lifting the two tabs on one side of the shield, and then pull the drive out of the drive bay (3).
Page 106: Replacing Or Adding A Drive
7 For the S0000 series 7-In-1 memory card reader, remove the reader from the drive bay adapter if the adapter is not included with your replacement reader. Remove the two screws (left and right sides) that secure the reader to the adapter.
Page 107 2 Slide the drive into the drive bay (1), making sure to align the guide screws with the guide slots, until it snaps into place. sliding the drive into the drive bay on the S0000/8000 (S0000 shown) 3 Reconnect the power and data cables to your drive as indicated in the following illustrations.
Page 108 reconnecting the hard disk drive cables reconnecting the optical drive cables NOTE: An optical drive for the 8000 series may include a sound cable. Connect this cable also. 4 Complete the procedure described in “reassembling the pc“ on page 107. 5 Turn on the PC.
Page 109: Upgrading Or Replacing Memory
3 Return to “replacing or adding a drive“ on page 99, and begin with step 1. replacing the diskette drive adapter on the 8000 series upgrading or replacing memory Your PC comes with random access memory (RAM), which temporarily stores data and instructions on your PC.
Page 110: Replacing Or Adding A Memory Module
NOTE: The location and number of memory modules may vary slightly by model. 3 Open both latches of the memory module socket (1) found at each end of the memory module. Lift the memory module (2) from the memory slot. removing a memory module replacing or adding a memory module Upgrade the memory in your PC with memory of the same type and speed as...
Page 111: Removing Or Installing An Expansion Card
• If you are replacing a memory module, put the new memory module in the same memory slot from which the old memory was removed. • If you are adding a memory module, install the new module into the socket nearest the preinstalled module, and install additional modules in the next available sockets.
Page 112 to remove an expansion card 1 Complete the procedure described in “preparing the pc“ on page 91, but do not remove the front bezel. • To remove an expansion card from the S0000 series, continue to step 2. • To remove an expansion card from the 8000 series, skip to step 3. 2 On the S0000 series, on the rear of the PC, remove the expansion bracket covering the expansion slots by removing the screw from the bracket cover (1), and then remove the expansion bracket cover (2).
Page 113: To Install An Expansion Card
6 If you are not replacing the old expansion card with a new expansion card, reinstall the expansion slot cover to close the open slot. Insert the metal slot cover into the opened slot, and screw a screw into the top of the cover to secure it in place.
Page 114: Reassembling The Pc
reassembling the pc 1 Replace the front bezel by following the method appropriate for your PC model. • To replace the front bezel on the S0000 series, position the chassis in the upright position. At an angle, align the top of the front bezel with the top slots of the chassis (1) so that the front bezel hooks onto the chassis, and then press the bottom end of the bezel to the chassis until it snaps into place (2).
Page 115 2 For either the S0000 or 8000 series, place the side access panel in the proper position on the chassis and slide it into place (1). Ensure that the hole for the thumbscrew(s) align with the hole in the chassis (2), and replace the thumbscrew(s).
Page 116 4 Reconnect the modem/telephone cable, if present. 5 Reconnect all peripheral devices to the PC. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications or telephone connectors into the network interface card (NIC) (sometimes labeled as an Ethernet connector).
Page 117 user’s guide...
Page 118: Index
71 customizing, 30 using correct DVD disc, 62 Eject, 53 closed session music CDs, 60 E-Mail, 28 Combo drive, 54 Help, 27 Compaq Connections, using, 42 mouse, 19 Compaq keyboard button, 27 mouse scroll wheel, 19 Compaq Organize, 17 index...
Page 119 components, 10 connecting country/region codes, 59 a TV, 63 creating, 62 Ethernet, 9 discs, 62 multi-channel speakers, 46 inserting, 53 connectors keyboard button, 28 PC back, 5 opening drive, 53 PC front, 7 playing, 57 Control Panel, opening, 16 removing, 54 corrupted software, 87 terminology, 57 country/region codes for DVD, 59...
Page 120 hard disk cleanup, 70 keyboard hard disk drive customizing buttons, 30 installation, 94 features, 21, 22 hard disk drive cables indicators, 26 disconnecting, 96 troubleshooting, 77 reconnecting, 101 types of buttons, 26 hard disk space, increasing, 68 using, 21 hardware installation wireless, 23 instructions, 91 keyboard keys...
Page 121 troubleshooting, 78 standby mode, about, 12 using, 19 standby mode, automatic, 13 wireless, 19 standby mode, manual, 12 Multi-channel Sound Manager, 45, 46 System Recovery, 82 multi-channel speakers, 45 System Restore, 82 connecting, 46 transferring files and settings to selecting, 47 new PC, 14 using a microphone, 49 troubleshooting, 71...
Page 122 Recovery Tools CD automatic, 13 making or starting, 86 manual, 12 registering your PC, 11 Start button, 16 reinstalling software, 87, 88 Start menu contents, 16 remove files from CD, 60 Support removing messages, 42 drives, 95 telephone numbers, 43 expansion card, 104 surface, using mouse on, 19 removing desktop icons, 70...
Page 123 volume Windows Media Player, 56 adjusting, 46, 72 creating CDs, 61 adjusting microphone, 49 Help, 57, 62 controls, 28 Windows XP, 15 show Volume icon on taskbar, 46 device drivers, 79 Volume Control settings window, 46 Help, 44 Volume icon, show, 48 WinDVD, 47 volume, displaying icon in control panel, 58...

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