Compaq 285558-001 Software Manual
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Compaq 285558-001 Software Manual

Compaq 285558-001 Software Manual

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Software Guide
Compaq Notebook Computers
Document Part Number: 285558-001
June 2002
This guide provides instructions for using optical drive software
to play, create, and copy to and from CDs and DVDs. Information
about power and security settings and updating software is also
provided. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and to help detect,
solve, and prevent problems.

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Summary of Contents for Compaq 285558-001

  • Page 1 In addition, this guide explains how to use the MultiBoot, Intelligent Manageability, Compaq Diagnostics, and Computer Setup utilities to set preferences and to help detect, solve, and prevent problems.
  • Page 2 Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    1 CD and DVD Software Using CDs and DVDs ......1–1 Avoiding Standby and Hibernation ....1–1 Displaying Media Contents .
  • Page 4 Entering a Power-On Password....3–5 Using a Compaq Administrator Password ... . 3–5 Entering Compaq Administrator Password Settings . 3–6 Entering a Compaq Administrator Password .
  • Page 5 Using DriveLock ....... 3–7 Protecting a Hard Drive with DriveLock ..3–8 Accessing a Protected Hard Drive.
  • Page 6 Selecting from the Advanced Menu ... . . 7–6 Using Compaq Diagnostics ..... . . 7–8 Detecting Compaq Diagnostics .

  • Page 7: Cd And Dvd Software

    Using CDs and DVDs Most of this section provides instructions for using optical drive software. Before using any optical drive software, Compaq recommends that you read the following general information about using CDs and DVDs. Avoiding Standby and Hibernation Ä...
  • Page 8 CD and DVD Software A drive medium is any storage device that can be inserted into a drive; for example, a diskette, disk, CD, or DVD. Autorun is enabled at the factory, but can be disabled. Setting Autorun Preferences Autorun is enabled or disabled through the operating system: In Windows 2000 Professional, 1.

  • Page 9: Displaying The Contents Of A Medium

    Displaying the Contents of a Medium If autorun is disabled and the contents of a medium are not displayed when you insert it, you can display the contents manually: 1. Select Start > Run, then type: explorer x: (where X = the drive designation of the drive containing the medium).

  • Page 10: Playing Cds With Windows Media Player

    CD and DVD Software Playing CDs with Windows Media Player Instructions for playing CDs begin with inserting a CD into the drive. For insertion instructions, see the Hardware Guide, “Drives” chapter, on this CD. Playing an Audio CD To play an audio CD: 1.

  • Page 11: Playing A Video Cd

    Playing a Video CD 1. Read the “Using CDs and DVDs” section of this chapter. 2. Insert the video CD into the drive, then close the tray. Wait several seconds. Then: ❏ If autorun is enabled, Windows Media Player opens and the CD starts playing.

  • Page 12: Using Notebook Media Keys

    CD and DVD Software Using Notebook Media Keys Many tasks that can be performed through the operating system or in the Windows Media Player window can also be performed from your keyboard. The following procedures use the Digital Audio button 1 and the To open Windows Media Player, press the Digital Audio Easy Access button 1 .

  • Page 13: Accessing Windows Media Player Help

    Accessing Windows Media Player Help The Windows Media Player application is a program within the operating system. Instructions for using Windows Media Player are included in the Windows Media Player Help file. To access the Help file, open the Windows Media Player window, then select Help on the menu bar.

  • Page 14: Playing Dvds With Windvd

    Installing WinDVD Although WinDVD can be installed by following the prompts that appear on the screen the first time you insert a DVD, Compaq recommends that you install WinDVD from the Setup Compaq Software icon before inserting a DVD.

  • Page 15: Accessing Windvd Help

    ❏ If the Setup Compaq Software icon is not found on the Desktop, select Start > Run. Then: Accessing WinDVD Help Instructions for using WinDVD are included in the WinDVD Help file, in certain languages. To access the Help file: 1.

  • Page 16: Starting A Dvd

    CD and DVD Software Starting a DVD In addition to the instructions in the WinDVD Player Help file, the following information may be helpful: For instructions for inserting a DVD into the drive, see the Hardware Guide, “Drives” chapter, on this CD. For general information about using DVDs, including important instructions for avoiding Standby and Hibernation while playing DVDs, see “Using CDs and DVDs”...
  • Page 17 Ä CAUTION: The region setting on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the drive. The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window.

  • Page 18: Creating And Copying Cds And Dvds

    CD and DVD Software Creating and Copying CDs and DVDs This section provides procedures for creating or copying CDs or DVDs, depending on the optical drives on your PC, using Easy CD Creator (provided on selected models). If Easy CD Creator is included with your notebook, the Easy CD Creator software is provided on the Easy CD Creator Basic CD.

  • Page 19: Installing Easy Cd Creator

    Installing Easy CD Creator If Easy CD Creator software is included with the notebook, it is provided on a CD and is not preloaded or preinstalled. The Easy CD Creator installation procedure begins with inserting a CD into the drive. For insertion instructions, see the Hardware Guide, “Drives”...

  • Page 20: Enabling Auto Insert Notification

    CD and DVD Software 5. On the installation menu, Compaq recommends that you select the Complete installation. To do so, select the Complete button, then follow the instructions on the screen. 6. When installation is complete and you are prompted to restart the notebook, select Yes.

  • Page 21: Preparing To Use Easy Cd Creator

    Preparing to Use Easy CD Creator Ä CAUTION: To prevent loss of work and damage to an optical drive medium: Connect the notebook to a reliable external power source before writing to a medium. Power loss, for example from a failing battery pack, could corrupt the write process.

  • Page 22: Selecting And Preparing Easy Cd Creator Media

    CD and DVD Software Selecting and Preparing Easy CD Creator Media Choosing Recording Media Compaq recommends using high-quality media that correspond to the maximum speed of the optical drive. The notebook can write or copy to the following types of recording media: CD-Rs, which provide one-time, non-erasable recording.

  • Page 23: Selecting Easy Cd Creator Settings

    To erase DirectCD formatting from a rewritable medium so the medium can be used with Easy CD Creator or CD Copier: 1. Insert the medium into an optical drive. (If you are prompted to install UDF Reader, refer to the “Responding to the UDF Prompt”...
  • Page 24 CD and DVD Software Enabling Auto Insert Notification Auto Insert Notification settings are selected through the operating system. To verify or change Auto Insert Notification settings, see “Displaying Media Contents” in this chapter. Disabling Disk-at-Once Disk-at-once settings are located in Easy CD Copier. To select them: 1.

  • Page 25: Accessing Easy Cd Creator Help

    Accessing Easy CD Creator Help To access the procedures for using DirectCD, Easy CD Creator, and CD Copier: In Windows 2000 Professional, select Start > Programs > Roxio Easy CD Creator 5 > Project Selector > Help radio button. In Windows XP Home or Windows XP Professional, select Start >...

  • Page 26: Easy Cd Creator Tips And Troubleshooting

    CD and DVD Software Easy CD Creator Tips and Troubleshooting Playing CDs and DVDs Do not initiate Standby or Hibernation while playing any medium. For more information about this issue, see “Avoiding Standby and Hibernation” in this chapter. For general information about Standby and Hibernation, see Chapter 2, “Power.”...

  • Page 27: Using Windows Media Player

    Using Windows Media Player If you are using Windows Media Player files to create a medium, you may not be able to drag-and-drop the files using Windows Explorer. For more information about this issue, visit: The Roxio Web site at The Microsoft Web site at The language options at these Web sites vary and may be limited.

  • Page 28: Power

    Selecting a Power Source The notebook can run on internal power from a charged battery pack or on external power. External power can be obtained from an electrical outlet (using the AC Adapter), from a vehicle cigarette lighter receptacle (using an optional Automobile Power Adapter/Charger) or from the in-seat power supply available on some commercial aircraft (using an optional Aircraft Power Adapter).

  • Page 29: Understanding Standby And Hibernation

    Power Understanding Standby and Hibernation Standby and Hibernation are energy-saving features that conserve power and reduce startup time. They can be initiated by you or by the system. Standby Standby reduces power to system components that are not being used. When Standby is initiated, your work is saved in random access memory (RAM) and the screen is cleared.

  • Page 30: Choosing Standby, Hibernation Or Shutdown

    If you pause your work when the power supply is uncertain, Compaq recommends that you initiate Hibernation, shut down the notebook, or save your work, then initiate Standby.

  • Page 31: While Using Drive Media

    Power While Using Drive Media Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. Do not initiate Standby or Hibernation while the notebook is accessing a drive medium.

  • Page 32: Standby, Hibernation And Shutdown Procedures

    Standby, Hibernation and Shutdown Procedures Identifying the Power Controls and Light The procedures for using Standby, Hibernation, and Shutdown use the power/Standby light 1 , the power button 2 , and the display switch 3 . Identifying the power/standby light, power button, and display switch Software Guide Power...

  • Page 33: Using The Default Power Procedures

    Power Using the Default Power Procedures The following tables describe the default procedures for turning on or shutting down the notebook, initiating or exiting Standby or Hibernation, and for turning off the display. Some procedures can be changed. For instructions, see “Setting Power Procedure Preferences,”...
  • Page 34 Initiating or Exiting Standby Task Initiate Standby. Exit Standby. Fn+F3 *To use the key. For more information about hotkeys, see the Hardware Guide, “Pointing Devices and Keyboard” chapter, on this CD. Software Guide Procedure Fn+F3 Press the hotkeys.* In Windows 2000 Professional, select Start >...
  • Page 35 Power Initiating or Exiting Hibernation Task Initiate Hibernation. Exit Hibernation. *This procedure works only if the power button is assigned to Hibernation. The power button is set to Hibernation at the factory. For information about changing the function of the power button, see the next section, “Setting Power Procedure Preferences.”...

  • Page 36: Setting Power Procedure Preferences

    If you select the Prompt For Password When the Computer Goes Off Standby setting, respond to the Standby prompt with a Windows password, not a Compaq password. For more information about using both Windows and Compaq passwords, see “Combining Compaq and Windows Passwords” in Chapter 3, “Security.”...

  • Page 37: Using Emergency Shutdown Procedures

    Power Using Emergency Shutdown Procedures If the notebook is unresponsive and you are unable to use normal Windows shutdown procedures, try the following emergency procedures: Press ctrl+alt+delete. ❏ In Windows 2000 Professional, select the Shut Down button, press the down arrow for the What Do You Want the Computer To Do field until Restart or Shut Down is displayed, then select the OK button.

  • Page 38: Setting Power Management Preferences

    Setting Power Management Preferences Accessing the Power Options Window Power management preferences are set in the Windows Power Options window. To access the Power Options window: In Windows 2000 Professional, select Start > Settings > Control Panel, then double-click Power Options. In Windows XP Home or Windows XP Professional, select Start >...

  • Page 39: Setting Or Changing A Power Scheme

    Power Setting or Changing a Power Scheme A Windows Power Scheme assigns power levels to system components. For example, you can set a Power Scheme that turns off the display after a time interval you specify. Setting a Power Scheme To set a Power Scheme: 1.

  • Page 40: Using Speedstep (Windows 2000 Professional Only)

    Using SpeedStep (Windows 2000 Professional Only) In Windows 2000 Professional, the Intel Pentium 4 Processor with SpeedStep technology enables you to set the processor speed for optimal performance or optimal power conservation. The SpeedStep technology can also enable an automatic change in CPU (central processing unit) speed when the power source changes between AC power and battery power or when notebook use changes between active and idle.

  • Page 41: Setting Speedstep Preferences

    Power Setting SpeedStep Preferences SpeedStep settings can be accessed from either the SpeedStep window or the SpeedStep icon. In addition, SpeedStep can be enabled or disabled in Computer Setup. ✎ If the SpeedStep window and icon are not accessible, they may be disabled in Computer Setup.

  • Page 42: Using The Speedstep Icon

    Using the SpeedStep Icon The SpeedStep icon displays on the taskbar by default and changes to indicate which SpeedStep mode is active. The icon can also be used for the tasks described in the following table. Task Display current performance mode. Open the SpeedStep window.

  • Page 43: Finding More Battery Power Information

    Power 3. To save your preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Finding More Battery Power Information For more information about using and storing battery packs and conserving battery pack power, see the Hardware Guide,...

  • Page 44: Security

    MultiPort Unauthorized access to the processor serial number and other system identification information Unauthorized removal of the notebook Software Guide Security Use This Security Feature Power-on password Compaq administrator password DriveLock Device disabling System information management Security cable slot 3–1...

  • Page 45: Setting Preferences In Computer Setup

    If you forget your power-on or Compaq administrator password, you cannot start up the notebook or exit Hibernation until a Compaq authorized service provider resets the notebook. To contact a Compaq authorized service provider, refer to the list of Telephone Numbers provided with the notebook.

  • Page 46: Combining Compaq And Windows Passwords

    Standby. A Compaq administrator password and a Windows administrator password are not interchangeable. Any password used for a Compaq password can also be used for other Compaq passwords or as a Windows password, with these considerations: All Compaq passwords can be any combination of up to 32 letters, numbers, and slashes (/) and are not case sensitive.

  • Page 47: Using A Power-On Password

    Security Using a Power-On Password A power-on password prevents unauthorized use of the notebook. Once set, it must be entered each time the notebook is turned on, restarted, or exits Hibernation. A power-on password: Does not display as it is set, entered, changed, or deleted. Must be set and entered with the same keys.

  • Page 48: Entering A Power-On Password

    After 3 unsuccessful attempts to enter the password, you must restart the notebook and try again. Using a Compaq Administrator Password A Compaq administrator password protects the configuration settings and system identification information in Computer Setup. Once set, this password must be entered to access Computer Setup.

  • Page 49: Entering Compaq Administrator Password Settings

    Security Entering Compaq Administrator Password Settings A Compaq Administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press displayed in the lower left of the screen. ❏ To change the language, press ❏...

  • Page 50: Entering A Compaq Administrator Password

    Entering a Compaq Administrator Password At the Computer Setup prompt, type your password using the same keys you used to set the password, then press 3 unsuccessful attempts to enter the Compaq administrator password, you must restart the notebook and try again. Using DriveLock Ä...

  • Page 51: Protecting A Hard Drive With Drivelock

    Security A user password and a master password: ❏ Can be the same as any other password. If you use the same password for both a power-on password and a DriveLock password, you are prompted for the DriveLock password, but not the power-on password, when the notebook starts up from the protected hard drive.

  • Page 52: Accessing A Protected Hard Drive

    6. Read the warning. To continue, press 7. Type your user password in the New Password and Verify New Password fields, then press 8. Type your master password in the New Password and Verify New Password fields, then press 9. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, then press F10.

  • Page 53: Changing A Drivelock Password

    Security Changing a DriveLock Password Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down the notebook, then turn it on again.

  • Page 54: Removing Drivelock Protection

    Removing DriveLock Protection Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. To access the DriveLock settings in Computer Setup, you must shut down the notebook, then turn it on again.

  • Page 55: Disabling A Device

    Security Disabling a Device From the Computer Setup Device Security menu, you can disable or partially disable most ports and drives. For more information about the option to disable the MultiPort Hardware Guide, “Pointing Devices and Keyboard” chapter, on this CD. 1.

  • Page 56: Protecting System Information

    To display, print, or save configuration or diagnostic information about all system components, including components that are not listed above, use the Compaq Diagnostics utility. For instructions, see the section “Using Compaq Diagnostics” in Chapter 7, “Setup and Diagnostic Utilities.” Software Guide Security 3–13...

  • Page 57: Entering And Displaying System Information

    Security Entering and Displaying System Information 1. To open Computer Setup, turn on or restart the notebook. Press displayed in the lower left of the screen. ❏ To change the language, press ❏ For navigation instructions, press 2. Access or set your preference(s) by following these directions: ❏...

  • Page 58: Connecting An Optional Cable Lock

    Connecting an Optional Cable Lock If you have purchased a cable lock, loop the cable around a secure object, then insert the cable lock 1 into the security cable slot 2 and lock it with the cable lock key 3 . Connecting an optional cable lock Software Guide Security...

  • Page 59: Intelligent Manageability

    The Intelligent Manageability application is included only with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating system. The application is provided on the Compaq application recovery CD that ships with those operating systems. Understanding Intelligent Manageability...

  • Page 60: Installing Intelligent Manageability

    Intelligent Manageability Installing Intelligent Manageability The Intelligent Manageability application is on the Compaq application recovery CD. This CD is included with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating systems. Instructions for installing an application from the Compaq application recovery CD are included with the CD.

  • Page 61: Setting Fault Management Alert Preferences

    Intelligent Manageability features has been received. Monitors with these features include the Compaq P70 and Compaq P50 color monitors. The memory alert issues a report when a memory board is removed, added, or reconfigured. The report includes both the previous and current configurations.

  • Page 62: Multiboot (Advanced Users Only)

    MultiBoot (Advanced Users Only) The Phoenix MultiBoot utility allows you to set the notebook to start up from most bootable devices. The bootable device may be a network interface card (NIC) or a bootable drive medium. The bootable drive medium may be a diskette drive diskette, an optical drive disc, or other optional third-party disk.

  • Page 63: Enabling Media And Devices For Multiboot

    MultiBoot (Advanced Users Only) Enabling Media and Devices for MultiBoot By default, the notebook can start only from a bootable hard drive or bootable drive medium in the notebook. The notebook can start up from the following devices only if they have been enabled for inclusion in MultiBoot: Hard drive inserted into an optional port replicator or connected by USB...

  • Page 64: Using The Default Search Sequence

    3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.

  • Page 65: Planning Changes To The Startup Sequence

    MultiBoot (Advanced Users Only) 6. Optical drive in notebook that contains a disc that boots as drive C 7. Hard drive in notebook 8. Hard drive in a port replicator or connected by USB 9. NIC Planning Changes to the Startup Sequence Before changing the startup sequence, consider the following: When the notebook restarts after your MultiBoot changes...

  • Page 66: Specifying Multiboot Preferences

    Specifying MultiBoot Preferences You can set either: A continuing startup sequence that the notebook uses each time it starts up. A variable startup sequence, called MultiBoot Express, that sets the notebook to prompt you for a startup location each time it is started or restarted. You set the MultiBoot Express timeout as you set up the prompt.

  • Page 67: Setting The Multiboot Express Prompt

    MultiBoot (Advanced Users Only) Setting the MultiBoot Express Prompt To set the notebook to display the MultiBoot startup location menu each time it is started or restarted: 1. Restart the notebook, then press Based Setup message is displayed in the lower left of the screen.

  • Page 68: Software Updates And Restorations

    Prepare for a system ROM or KBC ROM update by identifying the ROM versions currently installed on the notebook. 2. Access the updates on your local Compaq Web site or the Compaq Support Software CD. 3. Download and install the updates.

  • Page 69: Preparing For A Software Update

    Displaying ROM Information in Compaq Diagnostics To display the currently installed ROM versions in Compaq Diagnostics: 1. If you are not certain that Compaq Diagnostics are installed on your notebook, see Chapter 7, “Setup and Diagnostic Utilities,” in the section “Using Compaq Diagnostics,” for information about detecting and, if necessary, loading, Compaq Diagnostics.
  • Page 70 4. In the lower left corner of the System screen, set the Information Level to More. The ROM information is displayed. 5. To close Compaq Diagnostics, select File > Exit. Displaying ROM Information in Computer Setup Computer Setup is a non-Windows utility. For general information about using Computer Setup, see Chapter 7, “Setup...

  • Page 71: Accessing Software Updates

    Accessing Software Updates Software updates are available for some notebook families on the Compaq Support Software CD and for all notebooks at the Compaq Web site. For instructions for updating software from the Compaq Web site, see “Updating Software from the Internet” in this chapter.

  • Page 72: Updating Software From The Internet

    Updating Software from the Internet Most software at the Compaq Web site is available in English only and packaged in a compressed file called a SoftPaq™. Some ROM updates may be packaged in a compressed file called a RomPaq™. Other ROM updates may be provided as a “CPQFlash”...
  • Page 73 6. In the left pane of the Windows Explorer window, select My Computer > your hard drive (usually, drive C) > Compaq. 7. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.

  • Page 74: Downloading And Installing A Kbc Rom Update

    (A KBC ROM can be installed from a diskette drive diskette, but not a SuperDisk drive disk.) 3. Insert the diskette into the diskette drive. 4. Access the page at the Compaq Web site that provides software for your notebook. ❏...
  • Page 75 6. Shut down the notebook. (Do not restart the notebook.) ✎ When you start up the notebook after installing a KBC ROM update, you can delete the download package from the Compaq folder. 6–8 Software Guide...

  • Page 76: Downloading And Installing A Non-Rom Softpaq

    6. In the left pane of the Windows Explorer window, select My Computer > your hard drive (usually, drive C) > Compaq. 7. In the Compaq folder, select the name or number of the software package containing the system ROM update.

  • Page 77: Restoring Software

    Software Updates and Restorations Restoring Software The Restore CDs included with the notebook contain all the software that shipped preinstalled or preloaded on the notebook and instructions for restoring it. You can use the Restore CDs to install or reinstall individual software items, such as applications, or to restore the notebook factory image.

  • Page 78: Installing A Retail Version Of An Operating System

    CAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system and the loss of unsaved work.

  • Page 79: Setup And Diagnostic Utilities

    Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics The notebook features two Compaq system management utilities: Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.

  • Page 80: Using Computer Setup

    Setup and Diagnostic Utilities Using Computer Setup Computer Setup is a preinstalled ROM-based utility which can be used even when the operating system is not working or will not load. If the operating system is working, the notebook will restart the operating system after you exit Computer Setup.

  • Page 81: Restoring Computer Setup Defaults

    2. Select the File, Security, Tools, or Advanced menu. 3. To exit Computer Setup: ❏ To exit without saving any of the settings you may have entered, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen.

  • Page 82: Selecting From The File Menu

    Setup and Diagnostic Utilities Selecting from the File Menu Select System information Save to floppy Restore from floppy Restore defaults Ignore changes and exit Save changes and exit 7–4 To Do This View identification information about the notebook, a port replicator, and the battery pack in the system.

  • Page 83: Selecting From The Security Menu

    Settings for a DVD-ROM or DVD/CD-RW can be entered in the CD-ROM field. Software Guide Setup and Diagnostic Utilities To Do This Enter, change, or delete a Compaq administrator password. Enter, change, or delete a power-on password. Enable/disable DriveLock; change a DriveLock User or Master password.

  • Page 84: Selecting From The Tools Menu

    Setup and Diagnostic Utilities Selecting from the Tools Menu Select HDD Self Test Options Selecting from the Advanced Menu Select Language (or press Boot Options Device Options 7–6 To Do This Run a quick or comprehensive self test on any hard drive in the system.
  • Page 85 Selecting from the Advanced Menu, continued Select Device Options (continued) Software Guide Setup and Diagnostic Utilities To Do This Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❖ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.

  • Page 86: Using Compaq Diagnostics

    Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components. Both Compaq Diagnostics scans are designed to report on Compaq components. If non-Compaq components are scanned, the results may be inconclusive. Detecting Compaq Diagnostics The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled.

  • Page 87: Installing Compaq Diagnostics

    > Compaq Diagnostics > Next button, then follow the instructions on the screen. ❏ If the Setup Compaq Software icon is not on the Desktop, select Start > Run. Software Guide In Windows 2000 Professional, on the command line, type: c:\cpqapps\setup.exe preload /s...

  • Page 88: Using The Compaq Configuration Record Scan

    3. To exit the Compaq Configuration Record scan, select File > Exit. Using the Diagnostics Scan When you run the Compaq Diagnostics scan, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens.

  • Page 89: Obtaining Configuration Information

    Obtaining Configuration Information 1. To run the Compaq Diagnostics scan and open the Compaq Diagnostics window: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel, then select Compaq Diagnostics. ❏ In Windows XP Home or Windows XP Professional, select Start >...
  • Page 90 Setup and Diagnostic Utilities ❏ Custom Test performs maximum testing on a selected device. 5. Select a test mode: ❏ Interactive Mode provides maximum control over the testing process. You determine whether the test was passed or failed. You may be prompted to insert or remove devices.
  • Page 91 Windows Media Player help files 1–7 avoiding Standby and Hibernation while playing 1–1 cancelling autorun while inserting 1–2 Compaq Support Software CD 6–4 copying 1–12 creating 1–12 disabling drive for 3–12 displaying contents of 1–1 Easy CD Creator Basic CD 1–13...
  • Page 92 6–2 icons 7–8 Index–2 installing 7–9 scans described 7–8 vs. Computer Setup 7–1 when to use 7–1 Compaq Support Software CD 6–4 Compaq telephone numbers for ordering Compaq Support Software CD 6–4 Worldwide Telephone Numbers booklet 3–2 Compaq Web site ordering Compaq Support Soft- ware CD from 6–4...
  • Page 93 3–4 setting SpeedStep preferences in 2–15 Tools menu 7–6 USB legacy support 7–2 vs. Compaq Diagnostics 7–1 when to use 7–1 configuration information, displaying 7–11 conserving power. See power conservation CPQFlash file 6–5 CPU (Central Processing Unit)
  • Page 94 1–15 troubleshooting 1–20 Index–4 error message "Playback of Content From this Region..." 1–10 Compaq Diagnostics error tab 7–12 errors buffer underrun 1–21 1–11 family, identifying notebook 6–2 Fault Management alerts 4–2 floppy disk. See disk, diskette...
  • Page 95 1–15 Network Service Boot 5–3 notebook model, family, type 6–2 notebook serial number 3–14 operating system installing retail version of 6–11 reinstalling 6–10 optical disc. See CD; DVD passwords combining 3–3 Compaq vs. Windows 2–9 forgetting 3–2 Index Index–5...
  • Page 96 Index See also Compaq administrator password; DriveLock; power-on password PCFriendly 1–8 Phoenix MultiBoot. See MultiBoot port replicator (optional) as power source 2–1 docking or undocking before starting DVD 1–10 recognition settings 3–13 using during a copy procedure 1–15 power button, default functions 2–6 button, identified 2–5...
  • Page 97 Quick Reference to 3–1 serial number 3–13 CPU (Central Processing Unit) 3–13 notebook 3–13 series, identifying notebook 6–2 Setup Compaq Software icon, displaying 1–8 shut down 2–3 shutting down the notebook emergency procedures 2–10 Windows procedures 2–6 sleep button (Windows) 2–9 SoftPaq defined 6–5...
  • Page 98 Memory) defined 6–1 determining current version of 6–2 downloading and installing 6–5 obtaining updates for 6–4 telephone numbers for ordering Compaq Support Software CD 6–4 Worldwide Telephone Numbers booklet 3–2 Track-at-once enabling 1–18 turning off the notebook emergency shut down procedures 2–10...

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