Troubleshooting - Horizon Fitness HAV-S2400W Operating Instructions Manual

To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this
unit, check the following points before requesting service.
• No power
Ensure that the AC cord of the soundbar and subwoofer are connected properly.
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Ensure that there is power at the AC outlet.
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• Remote control does not work
Before you press any function buttons, first select the correct source.
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Reduce the distance between the remote control and the unit.
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Insert the batteries with their polarities (+/-) aligned as indicated.
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Replace the batteries.
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Aim the remote control directly at the sensor on the front of the unit.
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•Loud hum or noise is heard
The plugs and sockets are dirty. Wipe them with a cloth slightly moistened with an appropriate
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non-abrasive cleaning solution.
• The unit does not respond when pressing any buttons
The unit may freeze up during use. Switch the unit off and then on again at the mains socket to
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reset the unit.
• No sound output
Make sure that the unit is not muted. Press MUTE or VOL + to resume normal listening.
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Ensure the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to
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PCM mode while using optical connection.
• I can't find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing
Ensure that the unit is switch on.
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Ensure that the Bluetooth function is activated on your Bluetooth device.
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• No connection between the main unit and the subwoofer
Ensure the mains cables of the main unit and the subwoofer are both connected securely to
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the mains power socket.
Pair the main unit with the subwoofer manually. Please refer to "Pairing the Wireless
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Subwoofer with the Main Unit" above.
• This is a 15 mins power off function, one of the ERPII standard requirement for saving power
When the unit's external input signal level is too low, the unit will be turned off automatically
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in 15 minutes. Please increase the volume level of your external device.
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Troubleshooting