Oakley THUMP PRO User Manual page 28

OBTAINING WARRANTY SERVICE
The defective product must be returned to Oakley by the owner with a Return Authorization (RA) number and a dated proof
of purchase from an authorized Oakley Thump dealer. Call Oakley Customer Service at 800-403-7449 (U.S.) to request an RA
number. Based on the information you provide, Customer Service will determine if an RA number should be issued. Credit
card information must be provided for Customer Service to issue an RA number. Oakley cannot accept any product that does
not include a valid RA number on the shipping package. RA numbers are valid for 15 days. If you ship the product to Oakley
for warranty, you assume the risk of damage during shipping, so it is your responsibility to purchase any necessary
insurance from your shipping carrier. You must use the original packaging (or the equivalent) and pay any applicable
shipping charges.
NOTE: If product is returned with a claimed manufacturing defect yet is diagnosed to be NTF (No Trouble Found), or if the
warranty is void pursuant to the above exclusions, a $39 diagnostic, shipping and handling fee will apply and will be charged
to your credit card.
Product returned after expiration of the warranty period may be repaired or replaced, at Oakley's discretion, for a specified
fee to the customer. Contact Oakley Customer Service for further details.
Within the United States, telephone our global headquarters at 1 (800) 403-7449 for warranty assistance. Customers outside
the United States should contact their local corporate office for warranty information. In Europe, call Oakley Europe
Customer Service at 00 800 62 55 39 00 or write to infoeurope@oakley.com to have more information about the warranty
procedure in case of defective products.
International Contact Information
Local corporate offices:
ITALIA, SCANDINAVIA
Oakley, Ellipse logo, Chrome Icon logo, O Matter, Plutonite, Iridium, Microclear, High Definition Optics (HDO) and XYZ Optics are trademarks or registered trademarks of
Oakley, Inc. in the United States and other countries. Microsoft, Windows, Windows OS, Windows Media and WMA are trademarks or registered trademarks of
Microsoft Corporation, Inc. in the United States and other countries. Macintosh, Mac, Mac OS, iPod and iTunes are trademarks or registered trademarks of Apple
Computer, Inc. in the United States and other countries. The USB-IF Logos are trademarks of Universal Serial Bus Implementers Forum, Inc. in the United States and
other countries. THUMP® is a registered trademark of Thump Records, Inc. and is used under exclusive license.
All other brand and product names listed are trademarks or registered trademarks of their respective holders and are hereby recognized as such. U.S.: 5648832 5969789
6010218 5689323 6168271B1 5054902 AU: 715443 716474 CH: 96192826.3 126504 MX: 196002 194312 NZ: 323840 324184 UK/FR/DE/IT/ES: 808475 813697 and other pending or
registered U.S. or international patents may also apply.
©2006 Oakley, Inc.
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OAKLEY EUROPE
BENELUX, FRANCE,
00 800 62 55 39 00
ESPAÑA
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OAKLEY UK LTD.
+44 1462 475 400
26
THUMP PRO USER GUIDE