JEXtream RG2100 User Manual

JEXtream RG2100 User Manual

5g mobile hotspot

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5G Mobile Hotspot
User Manual
Model: RG2100

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Table of Contents
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Summary of Contents for JEXtream RG2100

  • Page 1 5G Mobile Hotspot User Manual Model: RG2100...
  • Page 2: Table Of Contents

    Contents Getting Started ................................. 1 Overview ........................................ 2 Components ....................................... 3 Device Display ...................................... 4 Battery Management .................................... 5 Using Your RG2100 ................................ 6 Accessing the Network .................................. 7 Using Your RG2100 for the First Time ............................ 7 System Requirements ................................7 Installing the SIM Card ................................7 Charging the Battery .................................. 8 Connecting to Your RG2100 ................................ 8 Wi-Fi Name (SSID) and Password ............................8 Connecting to the Internet ..............................8 Using Your RG2100 after Setup is Complete .......................... 9 Mobile Hotspot to share connections ..........................9 Wi-Fi and Web Admin Page Security .
  • Page 3 Overview ........................................ 3 1 First Steps ........................................ 3 1 Common Problems and Solutions .............................. 3 1 Regulatory Information ............................. 33 Regulatory Statements .................................. 3 4 FCC Equipment Authorization ID: XHG-RG2100 ......................34 Body-Worn Operation ................................34 Safety Hazards ...................................... 3 5 Glossary ..................................37 Glossary ........................................ 3 8...
  • Page 4: Getting Started

    Getting Started Overview Components Device Display Battery Management...
  • Page 5: Overview

    Thank you for choosing JEXtream 5G Mobile Hotspot, RG2100! Having RG2100 at your fingertips will allow you to access the latest 5G and LTE networks for faster uploads and downloads. You can also connect up to 20 Wi-Fi capable devices to the Internet at once - laptops, tablets, eReaders, Smartphones and more.
  • Page 6: Components

    Components 1. Power Button – Turn on/off the device. Button Operation Operations Actions Turn On Press and hold the button until “Welcome” message appears. Turn Off Press and hold the button until Power-Off animation appears. Display When the display is off, the first quick press of the button wakes Wake-Up up the display.
  • Page 7: Device Display

    Device Display Status Icon Bar Icons Status Shows network signal strength. Shows network type the device is connected to. Appears when the device is roaming on another network. Appears when the device is actively sending/receiving data to/from the network. Shows the number of connected devices on the Wi-Fi network. (1~20) Shows SIM status (no SIM found, SIM PIN locked, SIM error) Appears when the USB port is tethering data.
  • Page 8: Battery Management

    Change device settings. Displays device information. Battery Management Your RG2100 is equipped with a replaceable and rechargeable battery. It works from its charged battery alone or plugged into a power source. Note: Please do not attempt to open or disassemble your mobile hotspot and the battery pack.
  • Page 9: Using Your Rg2100

    Using Your RG2100 Accessing the Network Using Your RG2100 for the First Time Connecting to Your RG2100 Using Your RG2100 After Setup is Complete...
  • Page 10: Accessing The Network

    Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your RG2100 is powered off and is not connected to any power source. Never use tools, knives, keys, or any type...
  • Page 11: Charging The Battery

    • When charging, keep your device near room temperature. • Never leave the RG2100 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device. • It is normal for batteries to gradually wear down and require longer charging time.
  • Page 12: Using Your Rg2100 After Setup Is Complete

    Using Your RG2100 after Setup is Complete Mobile Hotspot to share connections Your RG2100 is a wireless mobile hotspot creating Wi-Fi local networks that allow up to 20 Wi- Fi connections to the Wi-Fi capable devices around it. Wi-Fi and Web Admin Page Security Your RG2100 comes from the factory with security turned on.
  • Page 13: Rg2100 Settings

    RG2100 Settings Managing Your Mobile Hotspot Web Admin Home Messages Settings About Support...
  • Page 14: Managing Your Mobile Hotspot

    Managing Your Mobile Hotspot Access the RG2100 Mobile Hotspot Web Admin home page You can access your Mobile Hotspot device information and setting pages from your internet browser. Access RG2100 Mobile Hotspot Web Admin home page. Connect your Wi-Fi capable device to your RG2100.
  • Page 15: Web Admin Home

    Web Admin Home The Web Admin home page allows you to quickly access all menu options for your RG2100. • Home • Messages • Settings • About • Support Home Home menu shows network connection status and data usage information.
  • Page 16: Messages

    Messages Messages page displays SMS messages sent to your device by your service provider. Click on the message to see the full message content. The green dots on the trash bin icon tell you the message is new and not been read. To delete a selected message, click the trash bin icon.
  • Page 17 Multi SSID: Select ON if you like to set up a separate guest Wi-Fi network. Guest Wi-Fi: If Multi SSID is ON, Guest Wi-Fi menu appears. You can change Guest Wi-Fi settings. Multi SSID Isolation: If ON is selected, it prevents your devices from communicating across the Main and Guest Wi-Fi networks.
  • Page 18 Local Area Network communication. NOTE: if you connect WLAN printer to your RG2100, Privacy Separator should be OFF for your connected devices to send files to the printer. SSID Stealth: If ON is selected, the Wi-Fi name will not be broadcasted. You need to manually enter the Wi-Fi name to connect.
  • Page 19 NOTE: Default Inactive Time is 10 minutes. If there is no Wi-Fi connection to your RG2100 for more than 10 minutes, it goes to sleep mode. It is required to press the power button or navigation buttons gently once to wake up your RG2100 to resume.
  • Page 20: Mobile Network

    - Connection Mode: Select network type for your mobile hotspot to connect to. - Connection Type: Select connection type between your connected devices and RG2100. - Time of Day Access: You can set the time windows per day allowing data connection.
  • Page 21 CAUTION! Allowing roaming could result in additional service charges. Please contact your service provider for more details. APN menu displays current APN settings. You can add new APNs. To add a new APN, 1. Click Add to access the following page. 2.
  • Page 22 Enter the SIM PIN and press Save Changes to save your settings. The SIM Status will be changed to Enabled. Once the SIM PIN Lock is enabled, you need to enter SIM PIN to connect to the mobile broadband network each time you power on your RG2100 by logging in the Web Admin page.
  • Page 23: Device

    - Device Display Timeout: Select a timeout time from the drop-down list. Your RG2100 display turns off after this timeout period to save battery power. - Display Settings & Info: If OFF is selected, your RG2100 will not display Web Admin home page URL information on the device display.
  • Page 24 Data Usage You can customize Data Usage Information settings here. - Usage Cycle: Select if the data usage meter resets monthly or yearly. - Data of Month (Year): Select the date when the data usage meter resets. - Usage Limit: Enter data usage amount and unit. You will see alert message on your device display when data usage reaches 90% of the amount set here.
  • Page 25 You can find the current software version and check for a new update available. Manual Update: In case you have a new software file provided by your operator, select the file by pressing Choose File, then press Upload Software to update your device software. Automatic Update: Click Check button.
  • Page 26: Advanced Router

    To back up your device settings into a file to your computer, click Back Up Now button. The backup setting file (hotspot_cfg.bin) will be created on the downloads folder of your device. To restore the device setting from the backup file you made, follow the steps below: a.
  • Page 27 • Subnet mask – The Subnet mask network setting for your mobile hotspot. The default value 255.255.255.0 is standard for small (class “C”) networks. • VPN Passthrough – When turned ON, this feature allows VPN clients on your connected device to connect through your mobile hotspot to remote VPN servers. •...
  • Page 28 3. When completed adding devices, press Save Changes. NOTE: If MAC filtering is on and at least one device is listed, only the listed devices can access your RG2100 Wi-Fi network. The MAC filtering has no effect on devices connected via USB connection. Firewall IPv4 You can set up firewall rules to protect your network from virus and malicious activity on the Internet.
  • Page 29 • Firewall Switch – To set up Port Blacklist or Port Forwarding, turn Firewall Switch ON. If Firewall Switch is OFF, both Port Blacklist and Port Forwarding settings are not active. • Port Blacklist – You can block outbound forward packet by setting up a rule in the blacklist.
  • Page 30 8. Press OK to complete set up, then press Save Changes. Firewall IPv6 • Firewall Switch – To set up Port Whitelist, turn Firewall Switch ON. If Firewall Switch is OFF, Port Whitelist settings is not active. • Port Whitelist – You can allow inbound forward packet of specific port number by setting up Port Whitelist.
  • Page 31: About

    About View your device's connection information, firmware information, WWAN information, Wi-Fi details and other information.
  • Page 32: Support

    Support Obtain support information from the Web Admin page Support Tab.
  • Page 33: Troubleshooting

    Troubleshooting Overview First Steps Common Problems and Solutions...
  • Page 34: Overview

    This may occur under battery depletion or overheating from excessive usage for a long time. To restore power, manually press and hold the power button to turn on your RG2100. If the battery is depleted, charge the battery with the AC charger provided.
  • Page 35 Wi-Fi name. When you change the Wi-Fi password only for your RG2100 and keep the same Wi-Fi Name, the devices try to connect to your RG2100 using the Wi-Fi name and previous Wi-Fi password saved, causing Wi-Fi authentication error. Perform “forget” first on the Wi-Fi name from your host devices.
  • Page 36: Regulatory Information

    Regulatory Information Regulatory Statements Safety Hazards...
  • Page 37: Regulatory Statements

    Regulatory Statements FCC Equipment Authorization ID: XHG-RG2100 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 38: Safety Hazards

    - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION: Any changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
  • Page 39 Use of Your Device while Operating a Vehicle Please consult the manufacturer of any electronic equipment that has been installed in your vehicle as RF signals may affect electronic systems in motor vehicles. Please do not operate your device while driving a vehicle. This may cause a severe distraction, and, in some areas, it is against the law.
  • Page 40: Glossary

    Glossary...
  • Page 41 Glossary Term Definition 5G NR Generation New Radio Long-Term Evolution 802.11(b/g/n/ac/ax) A set of WLAN communication standards in the 2.4GHz frequency band and 5GHz frequency band. Bits per second Broadband High capacity, high-speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server...

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