JEXtream RG1100 User Manual
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JEXtream RG1100 User Manual

5g mobile hotspot,
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5G Mobile Hotspot,
RG1100
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Summary of Contents for JEXtream RG1100

  • Page 1 5G Mobile Hotspot, RG1100 User Manual...

  • Page 2: Table Of Contents

    Wi-Fi and Web Admin Page (http://192.168.10.1) Security ................... 9 Updating Your RG1100 software ..............................9 RG1100 Settings ................................10 Managing Your Mobile Hotspot ..............................11 Access the RG1100 Mobile Hotspot Web Admin page .................... 11 Web Admin Home .................................... 12 Messages ......................................12 Settings ......................................... 13 Wi-Fi ........................................
  • Page 3 FCC Equipment Authorization ID: XHG-RG1100 ......................36 Body-Worn Operation ................................36 Safety Hazards ....................................37 Glossary ....................................39 Glossary ........................................ 40...

  • Page 4: Getting Started

    Getting Started Overview Components Device Display Battery Management...

  • Page 5: Overview

    Thank you for choosing 5G Mobile Hotspot RG1100! Having the RG1100 at your fingertips will allow you to access the latest 5G and LTE networks for faster uploads and downloads. You can also connect up to 20 Wi-Fi capable devices to the Internet at once - laptops, tablets, eReaders, Smartphones and more.

  • Page 6: Components

    Components 1. Power button – Turn on/off RG1100. Button Operation Operations Actions Press and hold the button until “Welcome” message appears. Turn On Press and hold the button until “Goodbye” message appears. Turn Off Display When the display is off, the first quick press of the button Wake-Up wakes up the display.

  • Page 7: Device Display

    5. Vent Holes – Ventilation holes to cool down the device. 6. Battery Cover – Battery is inside the battery cover. 7. Battery cover notch – Lift the notch to open the battery cover. Device Display Status icon bar Wi-Fi Information: Displays Main Wi-Fi network SSID and password information. Notification display: Displays notification messages as available.

  • Page 8: Battery Management

    You can change device settings on Wi-Fi, display, network. Device Information displays Battery Management Your RG1100 is equipped with a replaceable and rechargeable battery. It works from its charged battery alone, or when the device is plugged into a power source. Note: Please do not attempt to open or disassemble your hotspot and the battery pack.

  • Page 9: Using Your Rg1100

    Using Your RG1100 Accessing the Network Using Your RG1100 for the First Time Connecting to Your RG1100 Using Your RG1100 After Setup is Complete...

  • Page 10: Accessing The Network

    Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your RG1100 is powered off and is not connected to any power source. Never use tools, knives, keys, or any...

  • Page 11: Charging The Battery

     When charging, keep your device near room temperature.  Never leave the RG1100 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device.  It is normal for batteries to gradually wear down and require longer charging time.

  • Page 12: Using Your Rg1100 After Setup Is Complete

    Using Your RG1100 after Setup is Complete Mobile Hotspot to share connections You can use your RG1100 as a wireless mobile hotspot to connect to a total of 20 Wi-Fi capable devices to the mobile broadband network. Wi-Fi and Web Admin Page Security Your RG1100 comes from the factory with security turned on.

  • Page 13: Rg1100 Settings

    RG1100 Settings Managing Your Mobile Hotspot Web Admin Home Messages Settings About Support...

  • Page 14: Managing Your Mobile Hotspot

    Access the RG1100 Mobile Hotspot Web Admin page You can access your Mobile Hotspot device information using an internet browse. Access RG1100 Mobile Hotspot Web Admin page via internet browsers. Connect your Wi-Fi capable device to the RG1100. Open a web browser on your connected device and open the Web Admin home page by entering http://mobile.hotspot...

  • Page 15: Web Admin Home

    Web Admin Home The Web Admin page allows you to quickly access all menu options for your RG1100.  Messages  Settings  About  Support Check status of network connection and data usage on the Home page.  Disconnect: Click Disconnect to disconnect the Internet.

  • Page 16: Settings

    You can see the message contents by pressing the Messages menu on your Web Admin home page. To delete a selected message, click the trash bin icon to the right of the message date and timeline. To delete all messages, click Delete All Messages button. Settings The Settings page has the following menu options.
  • Page 17 Multi SSID: Select ON if you like to set up a separate guest Wi-Fi network. Your RG1100 will broadcast two Wi-Fi Names. Guest Wi-Fi: If ON is selected for Multi SSID, Guest Wi-Fi menu will appear. You can change Guest Wi-Fi settings.
  • Page 18 You can choose Wi-Fi Band depending on your preference. NOTE: if you connect WLAN printer to your RG1100, Privacy Separator should be OFF to send file from your PC to the printer SSID Stealth: If ON is selected, the Wi-Fi name will not be broadcasted. You need to manually enter the Wi-Fi name and connect.
  • Page 19 Inactive time: if there is no Wi-Fi connection for inactive time settings, the device goes to sleep mode to save battery power. NOTE: Default Inactive Time is 10 minutes. If the RG1100 is inactive for more than 10 minutes, it is required to press the power button to connect to Wi-Fi.
  • Page 20 Press Block on the device your want to block connection. 2. The device blocked will be listed on the Blocked Devices. The blocked devices will not be allowed to connect to your RG1100. 3. To unlock the device, press Unblock.

  • Page 21: Mobile Network

    - Connection Mode: Select network type to connect to. - Connection Type: Select connection type between your host devices and RG1100. Wi-Fi + USB Connect / Wi-Fi Only / USB Only - Time of Day Access: You can set the time span per day to allow data connection.
  • Page 22 APN menu displays current APN settings. You can add new APNs. To add a new APN, follow the steps below: 1. Click Add to access the following page. 1. Enter the related parameters as described in the following table. Description Parameters Type the profile name.
  • Page 23 Enter the SIM PIN and press Save Changes to save your settings. The SIM Status will be changed to Enabled. Once the SIM PIN Lock is enabled, you need to enter SIM PIN to connect to the mobile broadband network each time you power on your RG1100. NOTE: If you enter the wrong SIM PIN three times, your SIM will be disabled permanently until you enter the PUK code from your service provider.

  • Page 24: Device

    Carrier Unlock Your RG1100 could be locked to recognize the SIM from your wireless service provider only. To use other SIMs from other wireless service provider, you need to unlock the carrier lock. Contact your service provider for the carrier unlock code.
  • Page 25 Data Usage You can select Day of Month the data usage info cycles, usage limit and unit. Web Interface You can change Web Admin login password. To change the password: - Current Password: Enter the current password. - New Password: Enter the new password. - Confirm New Password: Enter the new password again.
  • Page 26 Software Update You can check current software version or check if there is a new update is available from this page. Manual Update: In case you have a new software file provided by your operator, select the file, then press Upload Software to update your device software. Automatic Update: Click Check button.
  • Page 27 Backup and Restore To back up your device settings to your computer, follow the steps below: a. Click Back Up Now. b. Click Save on the pop-up window. c. Choose a location on your computer to save the backup file. d.

  • Page 28: Advanced Router

    Factory Reset - Factory Reset Button: Select Disable to prevent the device from performing the factory reset by pressing the factory reset button underneath the battery cover. - Factory Reset: Press the Factory Reset button underneath the battery cover to reset the modem to the factory default value.
  • Page 29 your LAN IP Address, ensure that you use the correct Subnet mask for the IP address range containing the LAN IP address.  VPN Passthrough ON/OFF – Allowing or preventing connected devices to establish a secure VPN connection. When turned ON, this feature allows VPN clients on your connected device to connect through your mobile hotspot to remote VPN servers.
  • Page 30 MAC Filtering The MAC filtering allows only selected devices to access your mobile hotspot Wi-Fi network. By default, MAC filtering is turned OFF. To enable MAC Filtering, 1. Select ON. 2. Press Add to add a line to enter permitted device name and MAC address, then click OK.
  • Page 31 Firewall IPv4 From the Web UI, click Settings > Advanced Router > Firewall IPv4. You may set up firewall rules to protect your network from virus and malicious activity on the Internet.  Firewall Switch – To set up Port Blacklist and Port Forwarding, turn Firewall Switch ON. If Firewall Switch is OFF, both Port Blacklist and Port Forwarding settings are not active.
  • Page 32  Port Forwarding – You can allow inbound packet for a specific port number by setting up port forwarding rule. To set up Port Forwarding, 1. Turn ON Port Forwarding. 2. Press Add to create a line to set up a rule. 3.

  • Page 33: About

    About View your device's connection information, firmware information, WWAN information, Wi-Fi details and device information. From the Web UI main screen, click the About tab to view the available information.

  • Page 34: Support

    Support Obtain support information from the Web UI Support Tab. From the Web UI main screen, click the Support tab to view the available options.

  • Page 35: Troubleshooting

    Troubleshooting Overview First Steps Common Problems and Solutions...

  • Page 36: Overview

    This may occur under Battery depletion or overheating from excessive usage for a long time. To restore power, manually press and hold the Power button to turn on your RG1100. If the battery is depleted, charge the battery with the AC charger provided.
  • Page 37 Wi-Fi name. When you change the Wi-Fi password only for your RG1100 and keep the same Wi-Fi Name, the devices try to connect to your RG1100 using the Wi-Fi name and previous Wi-Fi password saved, causing Wi-Fi authentication error.

  • Page 38: Regulatory Information

    Regulatory Information Regulatory Statements Safety Hazards...

  • Page 39: Regulatory Statements

    Regulatory Statements FCC Equipment Authorization ID: XHG-RG1100 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 40: Safety Hazards

    - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION: Any changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
  • Page 41 Hearing Devices When some wireless devices are used with certain hearing devices (including hearing aids and cochlear implants) users may detect a noise which may interfere with the effectiveness of the hearing device. Use of Your Device while Operating a Vehicle Please consult the manufacturer of any electronic equipment that has been installed in your vehicle as RF signals may affect electronic systems in motor vehicles.

  • Page 42: Glossary

    Glossary...

  • Page 43: Glossary

    Glossary Term Definition Long-Term Evolution 802.11(b/g/n/ac) A set of WLAN communication standards in the 2.4GHz frequency band. Bits per second Broadband High capacity, high-speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server A server or service with a server that assigns IP addresses.

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