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HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL GN1S CHASSIS ORIGINAL MANUAL ISSUE DATE: 07/2015 Segment: SE1L Version Date Subject 07/2015 Original manual issue. LCD TV 9-888-181-A1...
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SERVICE MANUAL GN1S CHASSIS Segment: SE1L LCD TV 9-888-181-A1...
MODEL LIST MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST. KDL-32R320C Black RMT-TX110L (LA1) KDL-32R325C Black RMT-TX110B (LA8) CHILE PERU VENEZUELA KDL-32R327C Black RMT-TX110B (CO1) COLOMBIA KDL-40R375C Black RMT-TX110B (LA8) CHILE PERU VENEZUELA KDL-40R377C Black RMT-TX110B (CO1) COLOMBIA KDL-32R320C/325C/327C, 40R375C/377C...
Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
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Les composants identifi es par une trame et par une marque du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.
Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity. KDL-32R320C/325C/327C, 40R375C/377C...
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited. KDL-32R320C/325C/327C, 40R375C/377C...
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Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). KDL-32R320C/325C/327C, 40R375C/377C...
Figure 4: LF Logo Figure 5: LF logo on circuit board Handling the FLEXIBLE FLAT CABLE (FFC) When you insert / pull out FFC, please grasp a reinforcement board and main < Insertion> <Pull out> body of FFC KDL-32R320C/325C/327C, 40R375C/377C...
Set "On Timer”( Standby ) Amber Picture Frame Amber Failure Red Blinking The number of LED blinking indicates cause of failure. Error of panel ID Amber/Green Blinking Blinking:0.5sec Amber/ 0.5sec Green Software Updating Amber Blinking Blinking: 1sec On / 1sec Off KDL-32R320C/325C/327C, 40R375C/377C...
If the screen displays a “0”, no error has occurred . Audio Error B* board Error DISPLAY OF STANDBY LED FLASH COUNT Panel Power Error B* board Error Panel I2C COMM Error B* or Source board Error Backlight Error B* board Error Size B* Board Type 32” 40” KDL-32R320C/325C/327C, 40R375C/377C...
Press the Channel 7 => Channel 0 . Exiting the Self-diagnostic screen To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV. KDL-32R320C/325C/327C, 40R375C/377C...
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[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY] Number of Standby Error name LED flashings Error count 0- indicates no error was detected. 1- indicates an error was detected. Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) KDL-32R320C/325C/327C, 40R375C/377C...
• The construction parts of an assembled part are indicated with a collation number in the remark column. • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. KDL-32R320C/325C/327C, 40R375C/377C...
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DISASSEMBLY AND PARTS LIST 1-1. KDL-32R320C/325C/327C 1-1-1. Disassembly, Exploded View REF. No. PART No. DESCRIPTION MARK BEZEL 4-571-633-01 STAND, BASE M ASSY (RBN) BRACKET, CARD (FJI) 1-492-997-12 AC ADAPTOR (45W) 1-846-090-31 CORD SET, POWER-SUPPLY CO1, LA1 P-MOD 1-846-420-11 CORD SET, POWER-SUPPLY...
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DISASSEMBLY AND PARTS LIST 1-1. KDL-32R320C/325C/327C 1-1-2. Screws Part No Description 7-685-646-71 SCREW +BVTP 3X8 TYPE2 IT-3 2-990-421-41 SCREW (+PSW) (M3X6) 4-159-298-01 SCREW, +PSW M4X10 7-685-647-79 SCREW +BVTP 3X10 TYPE2 IT-3 3-452-815-21 SCREW, +PSW M5X20 Base stand type KDL-32R320C/325C/327C, 40R375C/377C...
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DISASSEMBLY AND PARTS LIST 1-1. KDL-32R320C/325C/327C 1-1-3. Connectors REF. No. PART No. DESCRIPTION MARK 1-910-804-89 HARNESS ASSY CN100(HK)-CN9702(BA2/BE2)/CN4001(BA2/BE2)(1) 1-848-560-21 FLEXIBLE FLAT CABLE 30P CN8601(BA2/BE2)-(SOURCE BOARD) (1) KDL-32R320C/325C/327C, 40R375C/377C...
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SHEET, THERMAL(BM) PROTECTOR, 4-538-125-11 STAND BKT (FJI) TERMINAL A-2079-510-B P-MOD (NS4S400DND1101) with BEZEL 4-540-945-11 BEZEL (40FJI) A PANEL, ORNAMENTAL STAND BKT BRACKET,CARD LOUDSPEAKER STAND, BASE ML ASSY AC ADAPTOR STAND, BASE ML UNDER COVER (40FJI) A FOOT, STAND (T2) KDL-32R320C/325C/327C, 40R375C/377C...
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DISASSEMBLY AND PARTS LIST 1-2. KDL-40R375C/377C 1-2-2. Screws Part No Description 7-685-646-71 SCREW +BVTP 3X8 TYPE2 IT-3 2-990-421-41 SCREW (+PSW) (M3X6) 4-159-298-01 SCREW, +PSW M4X10 7-685-647-79 SCREW +BVTP 3X10 TYPE2 IT-3 3-452-815-21 SCREW, +PSW M5X20 KDL-32R320C/325C/327C, 40R375C/377C...
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DISASSEMBLY AND PARTS LIST 1-2. KDL-40R375C/377C 1-2-3. Connectors REF. No. PART No. DESCRIPTION MARK 1-910-804-91 HARNESS ASSY CN100(HK)-CN9702(BA2/BE2)/CN4001(BA2/BE2)(1) 1-844-347-11 FLEXIBLE FLAT CABLE 51P CN8600(BA2/BE2)-(SOURCE BOARD) (1) KDL-32R320C/325C/327C, 40R375C/377C...
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1. Place TV set facing down on a flat surface 2. Remove 2 X SCREW, +PSW M5x20 from bottom and remove the stand. Make sure ◆ MOLD STAND ◆ MOLD STAND (32) TV stand is not hitting to the edge of table ◆ MOLD STAND (40) KDL-32R320C/325C/327C, 40R375C/377C...
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CAUTION: During this disassemble, the TV set must lie above soft cushion / protection sheet. Use glove through out the process. 1-4-2. How To Remove Under Cover (32”/40”) Ensure all screws on Under Cover is removed. Lift up Under Cover from the Pull out the Under Cover from bottom side the slot 32” 40” KDL-32R320C/325C/327C, 40R375C/377C...
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1-4-3. How To Remove B-Board (BA) (32”/40”) 1. Remove all the connectors. 2. Remove all the screws. SE1L 40” BA Board SE1L 32” BA Board 3. Remove B-Board from Main Bracket. *Will have sticky feeling during pulling process due to thermal sheet underneath. KDL-32R320C/325C/327C, 40R375C/377C...
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CAUTION: During this disassemble, the TV set must lie above soft cushion / protection sheet. Use glove through out the process. 1-4-4. How To Remove Main Plate (32”/40”) 1. Remove all screws. ◆ Main Plate (32”) ◆ Main Plate (40”) KDL-32R320C/325C/327C, 40R375C/377C...
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CAUTION: During this disassemble, the TV set must lie above soft cushion / protection sheet. Use glove through out the process. 1-4-5. How To Remove Stand Bracket (32”/40”) 1. Take out screw ◆ Stand Bracket (40”) 4 screws ◆ Stand Bracket (32”) 2 screws KDL-32R320C/325C/327C, 40R375C/377C...
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CAUTION: During this disassemble, the TV set must lie above soft cushion / protection sheet. Use glove through out the process. 1-4-6. How to Remove Ornamental Panel 1. Remove Screw 3. Pull out wire harness from H-Board 2. Push Ornamental Panel to right side before remove it. KDL-32R320C/325C/327C, 40R375C/377C...
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By Hand Prepare thin plate without sharp edge (If there sharp edge, it must cover with some tape) Thin Plate 2. Pick the H-Board from bottom side using non sharp end thin plate and pick up to pull out. KDL-32R320C/325C/327C, 40R375C/377C...
2) Press the buttons on the remote commander as follows, and entering service mode. i+ (info) 3) Service mode display. Only Available for UC Region Only Available for EU Region 4) After entering service mode, then turn off the power switch. KDL-32R320C/325C/327C, 40R375C/377C...
YES or NO. Select YES if input data is correct. Select NO if input data is incorrect. Note : * The font color of SERIAL NUMBER is change to orange Press <Enter> to save answer. after YES is selected. KDL-32R320C/325C/327C, 40R375C/377C...
Note : * The font color of NO is change to black when it is selected. 2) Press button on Remote to select character. 5_LSY320AN0210 5_LSY320AN0210 Remote Commander Note : * The font color of SERIAL NUMBER is white after NO is selected. KDL-32R320C/325C/327C, 40R375C/377C...
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User will not able to edit anymore Note :* The font color of MODEL NAME Note: *The font color of NO is change to is white after NO is selected. black when it is selected. KDL-32R320C/325C/327C, 40R375C/377C...
ADJUSTMENT WHITE BALANCE ADJUSTMENT 1) Press button on Remote to enter White Balance Adjustment. Remote Commander 2) Press button to to change intended Color Temp adjustment.(Cool , Neutral and Warm) Remote Commander KDL-32R320C/325C/327C, 40R375C/377C...
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(Default Value 512) R/G/B Offset setting around Low luminance Adjustment (Default Value 0) 4) After adjustment completed go to Data Save and press until it shows “W/B” and press enter. Press Press Enter Data is Saved KDL-32R320C/325C/327C, 40R375C/377C...
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Reset current Color temp Data R/G/B Gain & Offset register to default. Return to original WB data To perform Recall data, go to Recall Data and press until it shows “W/B” and press enter. Press Press Enter Reset R/G/B gain & offset to default KDL-32R320C/325C/327C, 40R375C/377C...
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Press Press Enter Return to original WB data AC Off and ON is needed after Recall data.(For function 6(ii)). Short time flicker (White pattern changes 3 times) can be observed to verify the Copy Data operation is working. KDL-32R320C/325C/327C, 40R375C/377C...
HP Video Component Tuner HDMI SCART USB Speaker Speaker B* Board HK Board(HK) Light Source Board Panel AC Adaptor Speaker Unit LS Harness Main Harness Speaker Harness FFC Cable Most likely defective part Secondary possible defective part Size B* Board Type 32” 40” KDL-32R320C/325C/327C, 40R375C/377C...
Adaptor 18V – 19.5V? (Refer Figure 1) AC source Note : TV must be power OFF condition before unplug any of the FFC/FPC/wire/cable from the board. -> This is to prevent possibility circuit damage happen. KDL-32R320C/325C/327C, 40R375C/377C...
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BA2 CL6029 (11.87V – 12.30V)? 1.49 - 1.52V? board board BE2 JL6041 (11.66V – 12.35V)? B-Board Check voltage at CL6019 Change B- 4.97V – 5.30V? Check LVDS board After checking, take note of NG condition & change B board KDL-32R320C/325C/327C, 40R375C/377C...
19V - 19.5V? Ensure that +ve probe is touching the needle. Adaptor Take out adaptor and check the output voltage. Change B-board 19V – 19.5V? (Refer Figure 1) Figure 1: How to check adaptor’s output voltage. Change adaptor KDL-32R320C/325C/327C, 40R375C/377C...
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Audio IC problem, to CN4001 IC4001 damage & perform AC OFF - ON Debug NG B*2-Board No 3x blinking Change Refer “Audio IC B*2 board Normal Operation Condition – B*2- Board” DONE Size B* Board Type 32” 40” KDL-32R320C/325C/327C, 40R375C/377C...
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Replace Replace LVDS Flat Flexible LVDS Panel or O-Cell Issue *O-Cell or *Panel Module Cable (FFC) Cable Issue * O-Cell or Panel Module replacement depends on service capabilities 5x Blinking Still Happens Size B* Board Type 32” 40” KDL-32R320C/325C/327C, 40R375C/377C...
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Re-download SW Change board Perform this checking while the board is turning ON 2.5V – 3.3V (before go to 6x blinking) Check voltage at CL9002 SW issue 0.5V – 1.3V Install board on another panel Change board Panel issue KDL-32R320C/325C/327C, 40R375C/377C...
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+12V DDCON Driver Problem Source Problem Problem Still No Change Picture Panel Replace B-Board Module* or O-Cell* * O-Cell or Panel Module replacement depends on service capabilities Picture OK Picture OK Panel or O-Cell B-Board Issue Issue KDL-32R320C/325C/327C, 40R375C/377C...
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Video/Component or HDMI 2 Audio In Refer “Analog Audio Input No Sound” No Sound? Analog RF Refer “Analog RF No Sound” No Sound? HDMI Audio Refer “HDMI Audio No Sound” No Sound? USB Audio Refer “USB Audio No Sound” No Sound? KDL-32R320C/325C/327C, 40R375C/377C...
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F4000 No Sound & F4000 OK No Sound & F4000 OK Audio IC (IC4001) or Main IC (IC5000) problem Debug NG B*2-Board Refer “Normal Operation Condition – B*2-Board” Size B* Board Type Change B*2-Board 32” 40” DONE KDL-32R320C/325C/327C, 40R375C/377C...
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Headphone problem Use another Headphone No Sound & Headphone OK HP IC (IC4000) or Main IC (IC5000) problem Debug NG B*2-Board Refer “HP IC Normal Operation Condition – B*2-Board” Change B*2-board Size B* Board Type 32” 40” DONE KDL-32R320C/325C/327C, 40R375C/377C...
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No Sound & Speaker / Headphone OK No Sound Main IC (IC5000) or Audio IC (IC4001) or Debug NG B*2-Board HP IC (IC4000) problem Refer “Audio IC or HP IC Normal Operation Condition – B*2-Board” Change B*2-board DONE KDL-32R320C/325C/327C, 40R375C/377C...
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Change USB source/channel No Sound Refer “Speaker No Sound” Raster sound, OK? Refer “USB Problem” USB Playback, OK? Sound UI setting, OK? Correct UI setting (Music, Video) Size B* Board Type No Sound Change B*2-board 32” 40” DONE KDL-32R320C/325C/327C, 40R375C/377C...
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Condition No Sound & USB condition OK Main IC (IC5000) or Audio IC (IC4500) problem *Confirm with OSD on bottom panel, Change B-board if playback not support. *Please refer to IM for detail supported USB audio format. DONE KDL-32R320C/325C/327C, 40R375C/377C...
J3001 Connector Parts Broken Problem Problem Problem OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited KDL-32R320C/325C/327C, 40R375C/377C...
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J3001 Connectivity Parts Broken Problem Problem Problem OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited KDL-32R320C/325C/327C, 40R375C/377C...
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TROUBLE SHOOTING 3-7. HDMI PROBLEM 3-7-1. HDMI No Picture Basic Checking (HDMI Problem) KDL-32R320C/325C/327C, 40R375C/377C...
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TROUBLE SHOOTING 3-7-8. HDMI No Sound Output FA (HDMI Problem) Assumptions: Only this specific HDMI port is NG. Only HDMI input no output sound. KDL-32R320C/325C/327C, 40R375C/377C...
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TROUBLE SHOOTING 3-8. TUNER 3-8-1. No Sound: Tuner This troubleshooting is only for Analog No Sound with normal picture Only RF tuner input? Check IC5000 (SoC) Please refer Audio troubleshooting KDL-32R320C/325C/327C, 40R375C/377C...
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Check Tuner power line 12V LNB Voltage 12V at JL1026 = 12V? Checking For TW & LA-ATSC For AEP-T2S2,, PA_T2, CH (MX/UC) only LA-ISDB(BR/AR) and LA-T2(COL) only Refer Analog Tuning Refer Digital Tuning 1 Refer Digital Tuning 2 KDL-32R320C/325C/327C, 40R375C/377C...
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Confirm ANT or Cable connection Channel can be lock? Check part mounting condition Noisy for analog control line Picture quality is noisy? “IFOUTN1, IFOUTP1, IFAGC1” Not Noisy Please re-upgrade Firmware (PKG), Check again Picture quality? Done (End) Change B-board KDL-32R320C/325C/327C, 40R375C/377C...
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Confirm UEC of digital RF by Service mode Check IC5000 (SoC) If UEC > 0 Check part mounting condition for digital data line “IFOUTN1, IFOUTP1, IFAGC1” Please re-upgrade Firmware (PKG), Check again Picture quality? Change board Done (End) KDL-32R320C/325C/327C, 40R375C/377C...
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If UEC = 0 Confirm UEC of digital RF by Service mode Check IC5000 (SoC) If UEC > 0 Check part mounting condition for digital data line “DEMOD_TSCLK, DEMOD_TSDATA” Please re-upgrade Firmware (PKG), Check again Picture quality? Change board Done (End) KDL-32R320C/325C/327C, 40R375C/377C...
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AC is ON? •When the tact key is pressed, there should be a connection (0 ohm) Check tact key connectivity Tact key NG, using multimeter (see picture) change B board Check resistance during AC OFF. Part faulty, change respective resistor KDL-32R320C/325C/327C, 40R375C/377C...
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Change mechanical parts when using commander at Power LED indicator (eg. Bezel, Guidelight) near sensor’s window Confirm Harness connection Harness loose connection OK on B-Board and HK Board Change Harness Harness NG Change HK board HK board NG Change B-board KDL-32R320C/325C/327C, 40R375C/377C...
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Change B Board Check CI 5V Change B Board Insert CICAM and Check CI Detection Pin Main IC NG IC7000 or Main IC NG *Important: Please use a known good Change B Board Change B Board CICAM for testing KDL-32R320C/325C/327C, 40R375C/377C...
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Change B Board Ethernet Connector Check if TV has MAC Address T7000 or Main IC NG Change a good cable Set-up Network setup Change B Board Invalid MAC Address Change B Board KDL-32R320C/325C/327C, 40R375C/377C...
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DIAGRAMS 4-4. WIRE DRESSING 4-4-1. 32R320C/325C/327C 2) Harness Assy * Illustrations numberings (a ~ g) are not arranged according to actual process sequence. Insert Tape Insert Connector Insert Connector Insert Connector At HK Mount Board At loudspeaker KDL-32R320C/325C/327C, 40R375C/377C...
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(If TV has multiple USB port, please select Upper port) Pull Out the AC plug and wait 10 second. (considering the charge of AC adaptor) Insert the AC plug with Long pressing key on back side of TV, about 10 second. KDL-32R320C/325C/327C, 40R375C/377C...
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THE AC PLUG DURING THIS STATE. After 1-2 minutes, LED blinking will finish. Please press <Power> key. If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success!! Pull out the USB pen drive from TV.