Important Safety Information PLEASE READ CAREFULLY FOR SAFE OPERATION § THIS FIREPLACE IS HOT WHEN IN OPERATION AND CAN CAUSE SEVERE INJURY. § Do not operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury. §...
CSA Approval Listing Information This fireplace has been tested in accordance with the CSA Standards for fixed and location-dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact our technical support department at 800-215-1990. Note: This fireplace must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the Canadian Electric Code, CSA C22.1 in Canada.
Serial Number Label Each Touchstone Home Products Electric Fireplace contains a serial number label on the shipping box. Please remove the shipping label and place the label on the back page of this manual for future reference. 800.215.1990 touchstonehomeproducts.com rev.011723...
Testing the Fireplace Prior to Installation § Before installing the fireplace, test the fireplace to make sure that it operates properly. § Plug fireplace into approved outlet and power on fireplace. Once fireplace is tested, continue with installation. § If you have any problems, please contact technical support at 800-215-1990. 3-prong Outlet Installation §...
Hard Wire Connection If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the household wiring. This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the absence of local codes, use the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States or the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada.
Installation WARNINGS § Due to high temperatures, keep the fireplace out of high traffic locations. § Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 36” away from the front of the fireplace. § Never install the fireplace where it may fall into a bathtub or other body of water. §...
Removing the Glass Panel Remove the glass panel prior to installation. Please remove glass panel as per instructions below: Instructions: 1. There are 2 screws in the top vent opening, one on the far left and one on the far right, that secure the left and right trim pieces in place.
Recessed Installation § Due to many different finish materials used on walls, it is highly recommended that you consult your local builder before you install this fireplace in the wall. § Select a location that is not prone to moisture and is located at least 36” away from combustible materials such as curtains, drapes, furniture, bedding.
Recessed Installation – continued 3. With the help of a second person, insert fireplace into wall opening and secure with the provided mounting screws. 4. Once the fireplace is installed in the wall, place crystal embers or fire log in the fireplace. Crystal Embers and Fire Log Installation Crystal Ember Installation 1.
Fire Log Installation 3. Place the fire log in fireplace as shown above. Re-installing the Glass Panel Once you have installed the crystal embers or fire log, you are ready to reinstall the glass panel The hooks on the back of the glass panels fit into the slots on the side of the firebox. Once fitted in the slots, the glass panel goes down and locks into place.
Wall Mounted Installation § Due to many different finish materials used on walls, it is highly recommended that you consult your local builder before you install this fireplace on the wall. § Select a location that is not prone to moisture and is located at least 36” away from combustible materials such as curtains, drapes, furniture, bedding.
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Wall Mounted Installation – continued 4. Mark location of bracket on wall and then mount the bracket to the wall using the supplied screws and dry wall anchors. The hooks in the bracket MUST be pointed away from the wall, upward, and level. Note: Mount bracket to at least 2 studs.
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Wall Mounted Installation – continued 5. With the wall mounting bracket installed, have 2 people lift the fireplace up and insert the 2 hooks on the bracket into the back of the fireplace. The 2 hooks on the mounting bracket will line up with the 2 holes on the back of the fireplace.
Operating the Fireplace Once the fireplace has been plugged into a grounded outlet, the fireplace is now ready for operation. Ensure that the house circuit breakers for the power supply are turned on. Power Plug the power cable into a 110v 15 amp grounded outlet. Make sure the outlet is in good condition and that the plug is not loose.
HEATER button: Turns heater on and off. 1. Press once. Indicator lights up. Fan blows cool air for 10 seconds NOTE: The heater only works when the flame and 750W heater turns on and blows effect is on. warm air. HEATER 2.
Care, Cleaning and Maintenance Cleaning ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving the fireplace. Failure to do so could result in electric shock, fire, or personal injury. NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury. Metal: Buff using a soft cloth, slightly dampened with citrus oil-based product.
Electrical components, such as fan motor, heater motor, control board, remote control, and control panel are covered under warranty for one year from date of purchase. Touchstone Home Products® will provide replacement parts free of charge during the first year of the warranty.
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Affix Serial Number Label Here Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric WARNING shock, or serious personal injury. Keep this owner’s manual for future reference. If you sell or give this product away, CAUTION make sure this manual accompanies this product.
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