Troubleshooting - Nokia 3520 User Manual

• TROUBLESHOOTING

This section lists some of the most commonly encountered problems and provides
possible solutions.
Problem
My phone is not
charging.
My phone is not
making/receiving calls.
I can not listen to my
voice messages.
Possible cause
The charger and the
phone are not properly
connected.
The charger is not
properly plugged in.
The battery is not charged. Charge the battery.
The signal strength
is poor.
You do not have voice
mail service.
You have not set up your
voice mailbox with your
service provider.
You have not saved
your voice mail number
in your phone.
You have forgotten your
password or are entering
it incorrectly.
The voice mail number you
have saved is incorrect.
78
Possible solution
Securely connect the
charger to the phone.
Ensure that the charger is
plugged in correctly.
If you are indoors, move
toward a window.
Call your wireless service
provider.
Call your wireless service
provider.
Refer to "Set up your voice
mailbox" on page 34.
Call your wireless
service provider.
Call your wireless
service provider.
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