United States - Warranty - Diono Solana Instruction Manual

UNITED STATES – WARRANTY
Diono LLC and Diono Ltd and Diono GmbH warrants its products (car seats, strollers, baby carriers and accessories) to
the original retail purchaser as follows:
Diono warrants to the original consumer purchaser that this product (car seats, strollers, baby carriers, and accessories) will
be free from defects in material and workmanship for one (1) year from the date of original purchase (the "Warranty Period").
During the Warranty Period, Diono will, at its option, repair or replace the product if it is found by the manufacturer to be
defective in material or workmanship. Diono reserves the right to discontinue or change: parts, fabrics, models, or products,
or to substitute the product with a comparable model or product.
PLEASE COMPLETE THE ONLINE REGISTRATION FORM OR MAIL THE OWNER
REGISTRATION CARD WITHIN (30) DAYS OF PURCHASE
An original receipt from an authorized retailer or diono.com is required to validate your warranty. Shipping charges are the
responsibility of the original consumer purchaser. To expedite the processing of any future warranty claims and to verify the
original date of purchase, please complete and mail the pre-addressed owner registration card within thirty (30) days of
purchase or register your product online, opting into communication from Diono.
WARRANTY LIMITATIONS
This warranty does not cover the effects of normal wear and tear or damage resulting from negligence, modification,
improper installation, accidents, incorrect washing of covers, misuse, or abuse of this product. It is expressly agreed that the
obligations of Diono and the original consumer purchaser's remedies under the limited warranty contained herein are
exclusive and are strictly limited to the repair or replacement of the product. This limited warranty is conditional upon strict
compliance with the provisions of the product instruction manual. In no event will Diono or the retailer selling the product
be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use
the product. The use of non-Diono covers, inserts, toys, accessories, tightening devices, or similar items is not approved by
Diono for use on Diono car seats or strollers. Use of unapproved items could cause the child restraint or stroller to fail
Federal or European safety standards, or may adversely impact performance in a crash. Use of unapproved items
automatically voids the Diono warranty.
EXTENDED WARRANTY ON 2020 MODEL YEAR ONWARDS STROLLERS AND CAR SEATS
Diono LLC and Diono Ltd warrants ONLY to the original consumer purchaser and only if this product was purchased (new
and unused in an unopened box) from diono.com, and who has fully registered their product online at diono.com within two
(2) months of purchase, that this product will be free from defects in material and workmanship for an additional two (2)
years (the "Extended Warranty Period") after the standard one (1) year warranty period has expired.
The complimentary extended warranty applies only in the USA, the UK and Deutschland. An original receipt is required to
validate your warranty. Shipping charges are the responsibility of the original consumer purchaser. During the Extended
Warranty Period, Diono will, at its option, repair or replace the product if it is found by the manufacturer to be defective in
16 Solana®
material or workmanship. Diono reserves the right to discontinue or change: parts, fabrics, models, or products, or to
substitute the product with a comparable model or product. Replacement product does not extend any warranty period.
EXTENDED WARRANTY LIMITATIONS
The complimentary extended warranty is available only on 2020 model year onwards car seats (Radian 3R and 3Q, Monterey,
Cambria, Everett and Solana series), and strollers (Excurze), in USA, UK and Deutschland. This extended warranty does not
cover fabrics, the effects of normal wear and tear, or damage resulting from negligence, modification, improper installation,
accidents, airline/transport damage, misuse, or abuse of the product. It is expressly agreed that the obligations of Diono and
the original consumer purchaser's remedies under the limited warranty contained herein are exclusive and are strictly
limited to the repair or replacement of the product. This limited warranty is conditional upon strict compliance with the
provisions of the product instruction manual. In no event will Diono be liable to you for any damages, including incidental or
consequential damages, arising out of the use or inability to use the product. Excluded from the additional warranty are any
Nuna, or other branded car seats sold at diono.com. See additional Warranty Limitations listed above for further details.
LIMITATION OF DAMAGES
The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or written, express or implied. In no
event will Diono or the retailer selling Diono products, be liable for any damages, including incidental or consequential
damages, arising out of the use or inability to use this product.
LIMITATIONS OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAWS
Any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, shall be limited
to the duration and terms of the express written warranty. USA: Some states do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply.
This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. Neither Diono,
nor the retailer selling this product, authorizes any person to create for it any other warranty, obligation, or liability in
connection with the product.
REFUNDS AND RETURNS
Diono LLC Diono Ltd, and Diono GmbH reserves the right to issue refunds in its sole discretion. All refund offers expire 35
days after the issuance of a shipping label by Diono. Diono will only receive returns that have a valid "Return Authorization
Number" clearly visible on the return label provided. Shipping charges are the responsibility of the original consumer
purchaser. All other returns will be refused. ALL returns are subject to inspection and final approval by Diono LLC, Diono
Ltd, and Diono GmbH . The original consumer purchaser assumes risk of lost or damaged product while in transit to Diono.
For more information, please contact Diono Customer Service.
UNITED STATES – WARRANTY
diono.com 17