Customer Care; Ordering Information - Motorola Nextel iDEN i35s User Manual

For more information on these and other features of the i35s phone, review this
User's Guide. Enjoy using your i35s phone!

Customer Care

For domestic customer care issues, including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.
Visit nextel.com for a variety of Customer Care services:
• Browse for information on phones, coverage, rates, and other Nextel
services. View and download user's guides, try out our interactive virtual
products and service demos, find answers to frequently asked questions,
order accessories, locate service and repair centers, upgrade phone
software, send a message, and more.
• For self-service on your Nextel account, go to MyNextel and choose from
a variety of options. Contact us online to make changes to your account:
add Nextel Online and other services, change rate plans, learn about your
bill, view your billing statements, pay your bill online to make changes to
your account, reset your Voice Mail password, and more.
• Simply click on Contact Us to send us an email request. Our
representatives are committed to assisting you. Every effort will be made to
address your questions or concerns within 24 hours.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
To complement the i35s phone and iTraveler Service, Nextel has also launched
International Roaming Customer Care support. When traveling outside of the
U.S. and Canada, call +1 (360) 662-5202 for your Customer Care Service needs.
This international Customer Care number will be toll-free from your Nextel
handset.
NOTE: If calling about your Nextel handset, please call from another
phone so we may better troubleshoot the issue.

Ordering Information

Various accessories are available for use with your i35s phone, including a
Leather Carry Case, Vehicle Battery Charger, extra batteries, a variety of
Hands-Free accessories, and more. To order accessories, go to nextel.com or
call Nextel Nextday
your Nextel Authorized Sales Representative or stop by any Nextel Store. For
information on retail store locations, go to nextel.com.
Contact Nextel Customer Care to order any of the services discussed in this
guide, including Nextel Online, additional phone services, Voice Mail, Nextel
Mobile Messaging, and much more!
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Accessories at 1-800-914-3240. You can also contact
nextel.com