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• Repairs arising from abuse or neglect, including but not limited to: operation without adequate coolant or lubricants,
adjustments to the fuel system outside equipment specifications, over-speeding, improper storage, starting, warm-
up, or shutdown practices, incorrect fuel or contaminated fuel, oil or other fluids.
• Normal maintenance services, such as engine tune-ups, engine fuel system cleaning, checks, adjustments, shim-
ming, etc.
• Items replaced due to customer demand.
• Labor charges performed by anyone except a dealer authorized by contract to repair the equipment, unless they
qualify under special provisions (i.e. outside labor).
• Any and all travel costs for items such as towing, service calls, or transporting a unit to and from the place where
the warranty service is performed.
• Normal maintenance costs, including but not limited to: lubricants, coolants, fluids, fuel, filters, and associated labor.
Lubricants, filters, and coolants may qualify for warranty reimbursement if they require replacement as a DIRECT
RESULT of a defect in material or workmanship.
• Claims involving the inspection or reconditioning of units after storage or prior use.
• Repairs arising from service performed by agents not approved by NEW HOLLAND.
• Repairs arising from any unauthorized modification to the product or the use of non- NEW HOLLAND parts, imple-
ments or attachments.
• Removal, replacement, or installation of non- NEW HOLLAND optional equipment, attachments or components.
• Premiums charged for overtime labor costs or out of shop expenses.
• Economic loss including lost profits, crop loss, equipment rental, or other expense.
• Unauthorized modification or updating machines without a warrantable failure.
• Any and all costs of dealer shop supplies incurred with repairs, including but not limited to: solvents, cleaners,
anti-seize lubricants, loctite, sealant, adhesive, oil-dry, shop towels, etc.
• Failure of the machine, its implements or attachments caused by improper field application or loading.
• Any and all costs for coolant, fuel, or lube (oil) analysis including supplies and lab recommendations.
• Cost associated with cleaning of machine in preparation for servicing.
1 - GENERAL INFORMATION
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