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Summary of Contents for NEO ZENON
- Page 1 05303-ML002AA Wall Installation Manual – Pedestal kiosk Zenon Installation Manual ISSA ECN 6237...
- Page 2 05303-ML002AA Contents 1.0 Zenon Installation 2.0 Zenon Installation requirements 3.0 Kiosk Manufacturer Details Appendix A: Good warranty Procedure (RMA) Zenon Installation Manual ISSA ECN 6237...
- Page 3 Installation should be carried out by a trained professional that has undertaken the installation training and has read through the Zenon Operation and Maintenance Manual. Training by an authorized Neo representative must be undertaken in order to become a qualified service personnel.
- Page 4 2. Minimum 6 x M6 Dynabolts required for concrete or minimum 6 x Coach Screws for fastening to wood. WARNING! If you have any uncertainty in regard to fixing hardware, please contact NeoProducts as specifications will vary with each surface or structure to which they are to be affixed. Zenon Installation Manual ISSA ECN 6237...
- Page 5 3. Mark the location of the fixing holes onto wall. 4. Drill holes into wall using appropriate drill bit WARNING! Drilling into concrete, should be performed by someone with prior experience. Remove template and locate Wall Mount bracket over holes. Zenon Installation Manual ISSA ECN 6237...
- Page 6 7. Ensure that there is a minimum 6mm gap from the floor to the underside of the wall mount brackets 6mm gap required between floor and brackets 8. Secure the bracket to the wall using the appropriate fixing screws. Zenon Installation Manual ISSA ECN 6237...
- Page 7 9. Ensure the power cord from the kiosk is plugged into the outlet and switched on at the wall socket. (Refer to section 2.6 in the Zenon operational and maintenance manual) for PERMANENTLY CONNECTED EQUIPMENT, a readily accessible disconnect device shall be incorporated external to the equipment 10.
- Page 8 05303-ML002AA 11. Open the kiosk doors (Refer to section 2.5 in the Zenon operational and maintenance manual). Feed the power and data cable through the rear access cover on the kiosk 12. Align the 7 holes in the kiosk and secure the kiosk to the wall mount bracket...
- Page 9 05303-ML002AA 13. Close the upper and lower doors and check that the kiosk is securely fixed and locked. Zenon Installation Manual ISSA ECN 6237...
- Page 10 A copy of this checklist is retained on file by the installer and kiosk owner. In the event of problems occurring or questions are raised, a copy of the checklist should be forwarded to the kiosk manufacturer (within 7 days of the installation date). Zenon Installation Manual ISSA ECN 6237...
- Page 11 The operating environment is within the limits specified in the electrical technical Specifications (refer to section 2.4). The location of the kiosk is dust free. The location of the kiosk is indoors. The location of the kiosk is away from direct sunlight. Comments Zenon Installation Manual ISSA ECN 6237...
- Page 12 Turn on and Turn off Procedure Complete the turn on procedure. Refer to Section 2.6 Check that all devices are working including speakers (use the ‘Device Testing’ checklist immediately below). Complete the turn off procedure. Comments Zenon Installation Manual ISSA ECN 6237...
- Page 13 Section 2.4. ❑ Briefly discuss the individual sections of the troubleshooting procedures in Completed Appendix D of the manual. ❑ Provide the trainee with contact names and numbers in the event of a Completed breakdown. Zenon Installation Manual ISSA ECN 6237...
- Page 14 Interior has been cleared of any dust build up. Kiosk vents are not obstructed by external factors. The kiosk is not installed in direct sunlight. Door is latched correctly. Kiosk is Installed and operational Ethernet cable is connected and working Comments Zenon Installation Manual ISSA ECN 6237...
- Page 15 05303-ML002AA KIOSK DETAILS: Kiosk serial number: INSTALLERS DETAILS: Completed by (Print Names): Completed by (Signatures): Completed by (Installers’ Company Name): Installation Date: Site name and Address: Zenon Installation Manual ISSA ECN 6237...
- Page 16 An alternate person was trained (print name statements below) I have previously received training and do not need further training (sign below) I have advised the installers that I do not need training (sign below). Zenon Installation Manual ISSA ECN 6237...
- Page 17 05303-ML002AA 3.0 Kiosk Manufacturer Details 9.1 Australia NeoProducts Pty Ltd 62 - 64 Pacific Drive Keysborough VIC 3173 Australia Phone: +61 (03) 9701 1511 (AEST 8:30AM to 5PM) Email: service.au@neoproductsgroup.com Zenon Installation Manual ISSA ECN 6237...
- Page 18 Logging Calls to Neo Products Service Department A new service request must be logged via the Neo Products service department. This can be performed via Email of Phone. In order to log a call, department must supply Neo Products with the following information.
- Page 19 05303-ML002AA Receipt of Goods Once the goods are received, Neo will send a receipt acknowledgment, and the repair process will begin. Repair of Goods All parts will be repaired and tested in accordance with NeoProducts quality standards. Units are booked in and verified against the initial records. Any problems highlighted at this time will be forwarded to the original requester.
- Page 20 05303-ML002AA 62-66 Pacific Drive, Keysborough VICTORIA 3173 Phone: +61 (03) 9701 1511 Email: service.au@neoproductsgroup.com Zenon Installation Manual ISSA ECN 6237...