LG PWFMDB200 Installation Manual page 14

Things to Check before Reporting Problems
When there is a problem with the product
When there is a problem with the product, please check the following
cases before requesting to the service center.
Symptom OK
"Product regis- * Check the router
tration failed or setting
product failed"
1) 5 GHz setting
message is dis-
2) Signal strength
played during
(Less than -60 dB)
product regis-
3) Security method
tration proce-
(OPEN, WEP)
dure in ThinQ
4) Incorrect password
app.
entry
Disconnection 1) Check whether the
frequently oc- red LED of the
curs when controller is
using. lighted.
2) Check Wi-Fi signal
strength
3) Internet communi-
cation inspection
26 Cloud Gateway
Actions
Setting the IP router
1) 2.4 GHz setting
2) Wireless signal strength
is at least more than
-60 dB
3) Security method
change : WPA
4) Password check (Eng-
lish, number, some spe-
cial characters)
When the controller LED is
off, there may be a problem
with internet connection.
1) Try resetting the con-
troller using the reset
button.
2) Try resetting the power
of the router.
3) When continuous con-
nection is not available
Check that the Smart-
phone has an internet
connection through the
router.
When there is no con-
nection, request a router
and internet inspection.
Disposal of your old appliance
1. This crossed-out wheeled bin symbol indicates that waste
electrical and electronic products (WEEE) should be dis-
posed of separately from the municipal waste stream.
2. Old electrical products can contain hazardous substances
so correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health. Your old appliance may contain reusable
parts that could be used to repair other products, and
other valuable materials that can be recycled to conserve
limited resources.
3. You can take your appliance either to the shop where you
purchased the product, or contact your local government
waste office for details of your nearest authorised WEEE
collection point. For the most up to date information for
your country please see www.lg.com/global/recycling
Disposal of Waste Batteries
1. All batteries should be disposed separately from the mu-
nicipal waste stream via designated collection facilities ap-
pointed by the government or the local authorities.
2. The correct disposal of your old batteries will help to pre-
vent potential negative consequences for the environment,
animal and human health.
3. For more detail information about disposal of your old bat-
teries, please contact your city office, waste disposal serv-
ice or the shop where you purchased the product.
Also You can contact our LG Support Representative Call
center from below Link
https://www.lg.com/sa_en/support/contact/telephone
h The above information applies only to Saudi Arabia.
Declaration of Conformity
Hereby, LG Electronics declares that the radio equipment type Cloud
Gateway is in compliance with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following internet address:
http://www.lg.com/global/support/cedoc/cedoc#
EN
Installation Manual 27