LG PWFMDB200 Installation Manual page 12

Connecting LG ThinQ and LG Electronics
1. Turn off the data function of the smartphone
• Android phone users should turn off the mobile
data.
• iOS phone users should turn off the cellular data.
2. Connect the smartphone to the home Wi-Fi.
• Wi-Fi names with 5G characters should not be
selected. Models fitted to home appliances do
not support 5 GHz.
3. Search for 'LG ThinQ' app and install.
• Android phone users should search for the 'LG
ThinQ' app in Google Play Store and install.
• iOS phone users should search 'LG ThinQ' app
in the Apple App Store and install.
4. Run the LG ThinQ app installed in the background
of smartphone.
5. Log in to the LG ThinQ app.
• Log in with the existing account or create an LG
account.
6. Click the product registration menu (+) and select
Cloud Gateway
• Follow the instructions in the LG ThinQ app to
proceed with the product registration.
22 Cloud Gateway
NOTE :
• The Wi-Fi name and password are on the wireless router. Wi-Fi
should only select 2.4 GHz.
The modem mounted on the home appliance does not support 5
GHz and cannot connect the home appliance to the wireless router.
• WPA2 is recommended for the type of authentication and encryp-
tion of the wireless router.
• Wireless network connection quality can be affected by the sur-
rounding wireless environment. If a failure occurs, contact internet
service provider.
• When you can't connect home appliance's modem to wireless
router, use the following methods to solve.
- When a firewall is set on the wireless router, proceed after regis-
tering or releasing exceptions.
- When the Wi-Fi name is in Korean or special characters, set it as
English or numeric, or combination of English and numeric char-
acters. When the name contains Korean or special characters,
you cannot connect.
• When the distance between the product and the wireless router is
too far, the signal strength is weakened. A weak signal can take a
lot of time or fail to register the product.
• When changing the wireless router, internet service provider, or
password, delete the registered product in LG ThinQ and re-register
it.
• The content of this manual may vary depending on the version of
the LG ThinQ application and may change without notifying the
user.
Installation Manual 23