Panasonic RZ-S500W, RZ-S300W - Wireless Earphones Quick Start

Panasonic RZ-S500W, RZ-S300W - Wireless Earphones Quick Start

Also See for RZ-S500W:

Advertisement

Panasonic RZ-S500W, RZ-S300W - Wireless Earphones Quick Start

How to fit the earphones

Fit the earphones correctly in order to get adequate noise cancelling effect ([RZ-S500W] only) and acoustics. Select and fit the special earpieces that suit the sizes of your ears, left and right.

How to fit the earphones

How to fit the earphones

  1. Check the orientation (up (), down) and L (left) and R (right) of the earphones.
  2. Fit firmly by turning the earphones a small amount at a time in the directions indicated by the arrow in the illustration.
  • Confirm that the earphones will not fall from your ears after you have fitted them.
  • If the earphones fall out easily, replace with earpieces (supplied) of a different size.
  • The left earphone has a raised dot indicating the L side.

Select the earpieces

How to remove the earpieces
How to attach the earpieces

  • Make sure the earpieces are fitted firmly into your ears and confirm that they are not at an angle.

Part names

Part names -Part 1 Part names -Part 2

Main unit (earphones)
(Earphones
hereafter in the instructions)

L side earphone (left)
R side earphone (right)

  1. Touch sensor (L) (left) ()
  2. Touch sensor (R) (right) ()
  3. Earphone LEDs ( )
  4. [RZ-S500W] Microphone for noise cancelling
  5. Earpieces
  6. Microphones for calls
  7. Charging terminals
  8. L side (left)/R side (right) indications
  9. [RZ-S500W] Driver rear ports
  10. Raised dot indicating the L side

Main unit (charging cradle)
(Charging cradle
hereafter in the instructions)

  1. Charging cradle lid
  2. Terminal section (for the L side earphone)
  3. Terminal section (for the R side earphone)
  4. Charging cradle LEDs ()
  5. Certification information label (bottom of the charging cradle)*
  6. Charging terminal ()

* The model number is shown on the certification information label.

Charging

Charging

The chargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.

  1. Use the USB charging cord (supplied) () to connect the charging cradle to a computer ().
  • Charging of the charging cradle starts. The charging cradle LEDs light or blink (white) while the charging cradle is charging. Charging is complete when they turn off.
  1. Put the earphones into the charging cradle.
  • Confirm the L side and R side of the earphones, and match the positions of the charging terminals on the earphones with the terminal sections in the charging cradle. (Charging of the earphones will not start if the positions do not match.)
  • The way the earphone LEDs light when you put the earphones into the charging cradle depends on the usage status
Usage status Earphone LED lighting/blinking patterns
Charging for the first time (after purchase) The earphone LEDs light (red) about 5 seconds after you put the earphones into the charging cradle.
Charging any time after the first time (When there is still battery charge) When you put the earphones into the charging cradle, the earphone LEDs light (red) about 3 seconds, then turn off. After about 5 seconds, the earphone LEDs light (red) again.
When the batteries are depleted (When there is no battery charge at all) The earphone LEDs light (red) about 5 seconds after you put the earphones into the charging cradle.
  1. Confirm that the earphone LEDs (red) have illuminated (charging starts).
  • The earphone LEDs light (red) while the earphones are charging. Charging is complete when they turn off.
  • Proper charging is not possible if there is dust or droplets of water on the terminal sections of the earphones or charging cradle. Remove the dust or water droplets before charging.
  • Make sure the computer is turned on and is not on standby or sleep mode.
  • Do not use any other USB charging cords except the supplied one. Doing so may cause malfunction.

Turning the earphones on and off

Turning the earphones on and off

To turn the earphones on
Take the earphones out of the charging cradle.

  • The earphones turn on. A beep will sound and the earphone LEDs blink (blue)* slowly.
    * The batteries are low when they are blinking in red.

To turn the earphones off
Put the earphones into the charging cradle.

  • If something with a magnet in it is brought close to the earphones while they are being used, the earphones may turn off. Move the item with the magnet in it away if this occurs.

Connecting to a Bluetooth ® device

Connecting to a Bluetooth ® device

Using the "Panasonic Audio Connect" app (free of charge) makes connecting with Bluetooth® simple.

Connecting by pairing (registering) your earphones with a Bluetooth® device

  1. Take both earphones (L and R) out of the charging cradle.
  • When pairing with a device for the first time:
    This unit will start to search for a Bluetooth® device to connect to, and the earphone
    LEDs will light alternately in blue and red.
  • When pairing with a device after the first time:
    While the earphone LEDs light (blue) (about 3 seconds), if you touch and hold the touch sensor (L or R) for 7 seconds, the earphone LEDs will light alternately in blue and red.
  1. Turn on the Bluetooth® device and enable the Bluetooth® function.
  2. From the Bluetooth® menu of the Bluetooth® device, select device name "RZ-S500W" or "RZ-S300W" ().
  • When the earphone LEDs blink (blue)* twice at approximately 5 second intervals, pairing has been completed and connection has been established.
    * The batteries are low when they are blinking in red.
  1. Confirm that the earphones and the Bluetooth® device are connected.
  • If the connection with the device does not complete within 5 minutes, the pairing mode on the earphones cancels and they transition to connection standby mode. Perform pairing again.

Connecting with a paired Bluetooth® device

  1. Take the earphones out of the charging cradle. ()
  2. Do Steps 2 to 4 of "Connecting by pairing (registering) your earphones with a Bluetooth® device".
  • This unit remembers the device lastly connected. Connection may be automatically established after step 1 ( above).

Using the earphones

Listening to music

  1. Connect the Bluetooth® device and the earphones. (D )
  2. Select the music or video on the Bluetooth® device and start playback.
  • The earphones will output the music or the audio of the video being played back.

List of operations available with the touch sensors

Function Touch sensor (L) Touch sensor (R)
Listening to music
Playback/pause Touch once
Raise the volume Touch rapidly 3 times
Lower the volume Touch rapidly 2 times
Forward a track Touch rapidly 2 times
Back a track Touch rapidly 3 times
Making a phone call
Receive phone call Touch once while receiving the call
Reject a phone call Touch and hold for about 2 seconds while receiving the call
End a phone call Touch and hold for about 2 seconds during the call
Change control of external sounds* Touch and hold for about 2 seconds
Start the voice assistant Touch and hold for about 2 seconds

* Switches between noise cancelling ([RZ-S500W] only), ambient sound and off.
Noise cancelling ([RZ-S500W] only):Reduces the sounds (noise) you can hear from outside.
Ambient sound: You can hear ambient sound through the microphones embedded in the earphones while enjoying music.

  • A beep sounds to indicate that you have touched to reach either the maximum or minimum volume level.
  • You can also use just one side of the earphones independently. In this case, it is only possible to perform operations available on the side you are using.
  • Depending on the Bluetooth® device or the app, even if you operate the touch sensors on the earphones, some functions may not respond or may operate differently from the descriptions above.

Restoring to the factory settings

Charge the earphones before restoring the earphones to their factory settings.

  1. Take the R side earphone out of the charging cradle.
  2. While the earphone LED lights (blue), touch and hold the touch sensor (R) for about 7 seconds.
  • The earphone LED will light alternately in blue and red.
  1. Touch and hold the touch sensor (R) for about 10 seconds.
  • The earphone LED (blue) blinks rapidly, and when the power turns off, the earphone returns to the factory settings.
  1. Do the same Steps 1 to 3 above for the L side earphone.
  • To re-pair the earphones with a Bluetooth® device, delete the registered information (device name: RZ-S500W or RZ-S300W) on the device, then pair the earphones with the Bluetooth® device again. ( )

Accessories

Please check and identify the supplied accessories.

1 x USB charging cord
[RZ-S500W]

1 x Earpieces set (2 each of sizes XS, S, M, L, and XL) (M size fitted to the earphones)
[RZ-S300W]

1 x Earpieces set (2 each of sizes XS, S, M, and L) (M size fitted to the earphones)

Safety precautions

Unit


To reduce the risk of fire, electric shock or product damage,

  • Do not expose this unit to rain, moisture, dripping or splashing.
  • Do not place objects filled with liquids, such as vases, on this unit.
  • Use the recommended accessories.
  • Do not remove covers.
  • Do not repair this unit by yourself. Refer servicing to qualified service personnel.

Avoid the use in the following conditions

  • High or low extreme temperatures during use, storage or transportation.
  • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
  • Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
  • Avoid using or placing this unit near sources of heat.
  • Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding environment for safety, such as at railroad crossings, and construction sites.
  • Keep this unit away from something susceptible to the magnetism. Such devices as a clock may not operate correctly.


To reduce the risk of fire, electric shock or product damage,

  • Do not install or place this unit in a bookcase, built-in cabinet or in another confined space. Ensure this unit is well ventilated.
  • Do not obstruct this unit's ventilation openings with newspapers, tablecloths, curtains, and similar items.
  • Do not place sources of naked flames, such as lighted candles, on this unit.

Batteries

  • Do not heat or expose to flame.
  • Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with doors and windows closed.

Earpieces

  • Keep the earpieces out of reach of children to prevent swallowing.
  • Securely attach the earpieces. If they are left in the ears after coming off, injury or sickness may be caused.

Allergies

  • Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your skin.
  • Continued use may cause rashes or other allergic reactions.

Precautions for listening with the Earphones

  • Excessive sound pressure from earphones and headphones can cause hearing loss.
  • Do not use your earphones at a high volume. Hearing experts advise against continuous extended play.
  • If you experience a ringing in your ears, reduce volume or discontinue use.
  • Do not use while operating a motorised vehicle. It may create a traffic hazard and is illegal in many areas.
  • You should use extreme caution or temporarily discontinue use in potentially hazardous situations.

This unit may receive radio interference caused by mobile telephones during use. If such interference occurs, please increase separation between this unit and the mobile telephone.

Use only the supplied USB charging cord when connecting to a computer.

The symbols on this product (including the accessories) represent the following: DC

Specifications

General

RZ-S500W RZ-S300W
Power supply DC 5 V, 2.5 W
Internal Battery Earphones: 3.7 V,
Lithium polymer 85 mAh
Charging cradle: 3.7 V,
Lithium polymer 800 mAh
Earphones: 3.7 V,
Lithium polymer 55 mAh
Charging cradle: 3.7 V,
Lithium polymer 800 mAh
Operating time*1 (Earphones) Approx. 6.5 hours (Noise cancelling: ON, AAC) Approx. 6 hours (Noise cancelling: ON, SBC) Approx. 7.5 hours (AAC)
Approx. 7 hours (SBC)
Operating time*1
(Earphones + Charging cradle)
Approx. 19.5 hours (Noise cancelling: ON, AAC) Approx. 18 hours (Noise cancelling: ON, SBC) Approx. 30 hours (AAC)
Approx. 28 hours (SBC)
Charging time*2 (25 oC) Earphones: Approx. 2 hours
Charging cradle: Approx. 2.5 hours
Earphones with Charging cradle: Approx. 4 hours
Charging temperature range 10 oC to 35 oC
Operating temperature range 0 oC to 40 oC
Operating humidity range 35 %RH to 80 %RH (no condensation)
Mass Earphone: Approx. 7 g (one side only: L and R are the same)
Charging cradle: Approx. 45 g
Earphone: Approx. 4 g (one side only: L and R are the same)
Charging cradle: Approx. 45 g

Bluetooth® section

Max RF Power 11 dBm (12.5 mW)
Frequency band 2402 MHz to 2480 MHz
Supported profiles A2DP, AVRCP, HSP, HFP

Charging cradle section

Charging terminal USB Type-C Shape

Water resistant

Water resistant IPX4 equivalent (earphones only)

*1It may be shorter depending on the operating conditions.
*2The time required to charge the batteries from empty to full.

  • Specifications are subject to change without notice.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license.
Other trademarks and trade names are those of their respective owners.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Other system names and product names appearing in this document are in general the registered trademarks or trademarks of the respective developer companies.
Note that the TM mark and ® mark do not appear in this document.

This product incorporates the open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1. The software categorized as above are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following web page. https://panasonic.jp/support/global/cs/audio/download/index.html

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated do not solve the problem, consult your dealer for instructions.

Does not connect with the Bluetooth® device.

  • Delete the registration information for this unit from the Bluetooth® menu, etc., of the Bluetooth® device, then pair again. ( )

The left and right batteries deplete at different rates.

  • There may be some difference between left and right due to signal and usage conditions.

Cannot charge the unit.

  • Make sure to charge in a room temperature between 10 oC and 35 oC.
  • Is the unit already fully charged? The charging cradle LEDs will turn off immediately if the unit is fully charged.
  • Have the earphones been put into the charging cradle correctly? ( )
  • If the earphone LEDs do not light even after putting the earphones into the charging cradle, then there is no charge remaining in the charging cradle battery. First charge the charging cradle.
  • Is the USB charging cord connected firmly to the USB terminal of the computer? ( )

Cannot operate the earphones.

  • Try turning the power off and on. ( )

The earphones do not turn on.

  • After placing once into the charging cradle and the earphone LEDs light (red), take them out again.

The charging cradle LEDs do not light even when you open the charging cradle lid.

  • There is no charge in the battery. Use the USB charging cord (supplied) to charge. ( )
  • Take the earphones out of the charging cradle, and after unplugging the USB charging cord, close the lid and leave it for 3 minutes. Then open the lid of the charging cradle and confirm that the power turns on.

When disposing of the product

The built-in batteries are a valuable recyclable resource. When disposing of this unit, rather than disposing of in general waste (non-combustible garbage), follow the local national laws and take to the appropriate collection point. Contact your local government organisation if you are unsure of your local collection point.
Refer to the specifications in this document for information about the batteries.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Panasonic RZ-S500W, RZ-S300W - Wireless Earphones Quick Start

Advertisement

Table of Contents