PULSEEIGHT neo P8-HDBT2-U-EXSET User Manual

Ultra hdmi extender

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Summary of Contents for PULSEEIGHT neo P8-HDBT2-U-EXSET

  • Page 2: Table Of Contents

    CONTENTS Introduction                                                                                        3 Features                                                                                           3 Inside The Box (Kit)                                                                                  3 Specifications                                                                                       4...
  • Page 3: Introduction

    INTRODUCTION The neo:Ultra HDMI Extender is The ultimate HDBaseT™ extender solution With built in DSC (Display Stream Compression) you can finally extend 4K/60 HDR10 over a HDBaseT link and up to 100m! Additionally at just 13mm it is the slimmest HDBaseT Class C extension solution on the market, making it perfect to mount behind ultra thin TVs The Pulse-Eight neo:Ultra with fully HDCP Compliant transmission means source video content can be stored in a dedicated rack away from the viewing location;...
  • Page 4: Specifications

    SPECIFICATIONS Video Resolution All 4K formats *, 1080p, 1080i, 720p, 576p, 480p @24/25/30/50/59.94/60Hz. (* 4K resolution limited to 3840 x 2160 over HDBT) Video Input (Receiver) 1 × HDBaseT Class C Video Output (Receiver) 1 × HDMI 2.0a/b Video Input (Transmitter) 1 ×...
  • Page 5: Safety Precaution

    SAFETY PRECAUTION Please read the instructions before attempting to install or operate this equipment. Please keep the following in mind as you unpack and install this equipment: • Always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury. •...
  • Page 6: Panel Descriptions

    PANEL DESCRIPTIONS neo:Ultra Transmitter IR Activity Indicator - The LED will flash green when an IR signal is being received and red when an IR signal is being transmitted IR Flasher (TX) - The IR Flasher port is used to control the connected HDMI Source device (eg: Blu-ray) using the IR transmitter IR Receiver (RX) - The IR Receiver port can be used to distribute IR signals to the attached neo:Ultra receiver, when connecting an IR Receiver.
  • Page 7: Infrared Blaster Cable Pack

    neo:Ultra Receiver IR Activity Indicator - The LED will flash green when an IR signal is being received and red when an IR signal is being transmitted IR Flasher (TX) - The IR Flasher port (grey) is used to control the connected HDMI Sink device (TV) using the IR transmitter IR Receiver (RX) - The IR Receiver port (black) can be used to distribute IR signals to the attached neo:Ultra receiver, when connecting an IR Receiver.
  • Page 8: Hdbaset Cabling

    HDBASET CABLING What Is The Best Type Of Cable To Use? Pulse-Eight products use the HDBaseT standard, which makes use of standard Category (Cat) cables The minimum cable used on a neo system is Cat5e, but it is recommended to use a higher tier cable such as Cat6, Cat6A, or Cat7 where possible because they have stricter twisted pair and shielding requirements that reduce data loss between data pairs Patch cabling is strongly discouraged because it can degrade the signal.
  • Page 9: Ir Pin Assignments

    IR PIN ASSIGNMENTS Pulse-Eight strongly recommends the use of the IR accessories provided. We do not support 3rd party IR component as it could damage the matrix The standard range of Pulse-Eight matrices utilise a 3.5mm stereo jack, both for IR flashers and receivers buds. We strongly recommend purchasing a Pulse-Eight Mono-Stereo Optocable when necessary in your installation Note: If you do require rewiring the IR plug to work with a 3rd party device then please note that this will void the warranty on the matrix if there is damage caused.
  • Page 10: Installation

    INSTALLATION 1 Connect HDMI cable from your video source (e.g. Blu-Ray player) to the HDMI input of the neo:Ultra transmitter. 2 Connect the appropriate category cable (Cat5e or higher recommended) to the neo:Ultra Transmitter’s ‘HDBaseT Out’ ports 3 Complete the connection by attaching the other end of the Cat cable to the neo:Ultra Receiver’s ‘HDBaseT In’ port 4 Connect HDMI Out on the neo:Ultra Receiver to the sink device (i.e.
  • Page 11: Troubleshooting

    TROUBLESHOOTING Should you encounter installation difficulties or issues with device communication, the following checklist of common issues and causes should help resolve your issues. If you still continue to experience issues, please contact your local representative for further assistance. No or Poor Picture Quality •...
  • Page 12 LED Status There are several debug LEDs next to the input and output ports that can help with any further troubleshooting. TRANSMITTER RECEIVER IR Activity LED: GREEN (Flashing) - IR signal present on IR receiver port (RX). RED (Flashing) - IR signal present on IR emitter port (TX) HDBT RJ45 Left: OFF - No HDBT Link.
  • Page 13: Supported 4K Resolutions

    SUPPORTED 4K RESOLUTIONS The neo:Ultra extender has an 18Gbps backplane that allows it to accept and route HDMI 20 formats within the matrix Below is the list of 4K/UHD resolution formats supported over the HDBaseT 2.0 outputs by using Display Stream Compression (DSC), a highly-advanced compression standard providing true visually-lossless performance with zero latency.
  • Page 14: Warranty Procedure

    WARRANTY PROCEDURE The following policies covers all Pulse-Eight products. Unless otherwise instructed, please do not open any of our products. Doing so will invalidate your warranty. As part of the troubleshooting procedure, you may be instructed to open the device, but you can only proceed with this once consent has been given.
  • Page 15: Warranty Terms & Conditions

    WARRANTY TERMS & CONDITIONS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law.
  • Page 16 5. DISCLAIMER OF WARRANTIES Except as stated above in this limited warranty, and to the maximum extent permitted by applicable law, Pulse-Eight disclaims all express, implied, and statutory warranties and conditions with respect to the product, including the implied warranties of merchantability, fitness for a particular purpose To the maximum extent permitted by applicable law, also limits the duration of any implied warranties or conditions to the duration of this limited warranty 6.
  • Page 17: Notes

    NOTES...

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