Fiberme FAP2601 Administration Manual
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Fiberme FAP2601 Administration Manual

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FIBERME Communications LLC.
FAP2601(P) | FAP2602(P/W) FAP2604(P)
Essential IP Phones
Administration Guide
FAP2601/FAP2601P
FAP2602/FAP2602P/FAP2602W
FAP2604/FAP2604P

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Summary of Contents for Fiberme FAP2601

  • Page 1 FIBERME Communications LLC. FAP2601(P) | FAP2602(P/W) FAP2604(P) Essential IP Phones Administration Guide FAP2601/FAP2601P FAP2602/FAP2602P/FAP2602W FAP2604/FAP2604P...
  • Page 2 United States, Europe, and other countries. CAUTION Changes or modifications to this product not expressly approved by FIBERME, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty. WARNING Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.
  • Page 3 U.S. FCC Part 15 Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 4 20 cm between the radiator and your body. CE Authentication Hereby, FIBERME Communications, LLC. Declares that the radio equipment FAP2602W are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.fiberme.com/resources...
  • Page 5 FAP260X firmware contains third-party software licensed under the GNU General Public License (GPL). FIBERME uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Table of Contents DOCUMENT PURPOSE ..................... 9 CHANGE LOG ........................10 Firmware Version 1.0.3.36 ..........................10 Firmware Version 1.0.1.57 ..........................11 Firmware Version 1.0.1.50 ..........................11 Firmware Version 1.0.1.41 ..........................11 Firmware Version 1.0.1.36 ..........................11 Firmware Version 1.0.1.18 ..........................11 WELCOME ........................
  • Page 7 Phone Settings Page Definitions ........................49 Network Settings Page Definitions ........................55 Programmable keys Page Definitions ......................61 System Settings Page Definitions ........................66 Maintenance Page Definitions .......................... 73 Application Page Definitions ..........................79 External Service Page Definitions ........................84 NAT SETTINGS ..........................
  • Page 8 Table of Tables Table 1: FAP260X Features in a Glance ......................13 Table 2: FAP2601/FAP2601P Technical Specifications .................. 14 Table 3: FAP2602/FAP2602P/FAP2602W Technical Specifications ............... 15 Table 4: FAP2604/FAP2604P Technical Specifications .................. 17 Table 5: Equipment Packaging ......................... 19 Table 6: Configuration Menu ..........................22 Table 7: Status Page Definitions ........................
  • Page 9 Table of Figures Figure 1: FAP260X Package Content ......................19 Figure 2: Phone Stand and Mounting Slots on the FAP260X ................20 Figure 3: Tab on the Handset Cradle ........................ 20 Figure 4: FAP260X Back Side View ......................... 22 Figure 5: FAP260x LCD settings........................26 Figure 6: Packet Capture in Idle ........................

  • Page 10: Document Purpose

    This document describes how to configure FAP260X features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. learn basic functions FAP2601(P)/FAP2602(P/W) FAP2604(P), please visit to download the latest “FAP260X User Guide”. https://www.fiberme.com/resources This guide covers the following topics: •...

  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for FAP260X. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.36 • Added Support of XML Application [XML Application] •...

  • Page 12: Firmware Version 1.0.1.57

    • Added Support of Hidden Number Plan [Hidden Number Plan] • Added Support of Warning tone [Enable warning Tone] • Added Support of Group listening with handset/speaker [Group Listen with handset][Group Listen with Speaker] • Added Support of multiple retries for the device to send requests to server [Max Number Of Sip Request Retries] •...

  • Page 13: Welcome

    Thank you for purchasing FIBERME FAP260X Essential IP Phones. Part of the FAP series of Carrier-Grade IP Phones, the FAP2601/FAP2602 is an essential 2-line model designed with zero-touch provisioning for mass deployment and easy management. It features a sleek design and a suite of next-generation features including 5-way voice conferencing to maximize productivity and dual band Wi-Fi support (FAP2602W only), EHS support for Plantronics &...

  • Page 14: Product Overview

    The following table contains the major features of the FAP260X phones: Table 1: FAP260X Features in a Glance  4 programmable context-sensitive soft keys.  10/100M network ports. FAP2601  Integrated PoE (for FAP2601P only). FAP2601P  5-way conference. ...

  • Page 15: Technical Specifications

    The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for the FAP260X series. Table 2: FAP2601/FAP2601P Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, Protocols/Standards LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6...

  • Page 16: Table 3: Fap2602/Fap2602P/Fap2602W Technical Specifications

    Temperature and -10°C to 60°C Humidity Humidity: 10% to 90% Non-condensing FAP2601/2601P phone, handset with cord, base stand, universal power supply Package Content (FAP2601 only), network cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1;...
  • Page 17 RJ9 headset jack (allowing EHS with Plantronics & Jabra &Sennheiser headsets) Auxiliary Ports Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call- appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to Telephony Features 2000 items), call waiting, call log (up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over HD audio...

  • Page 18: Table 4: Fap2604/Fap2604P Technical Specifications

    Table 4: FAP2604/FAP2604P Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, Protocols/Standards LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6 Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated PoE Network Interfaces Graphic Display 132 x 64 backlit graphical LCD display...
  • Page 19 Operation: 0°C to 40°C Storage: -10°C to 60°C Humidity: 10% to 90% Non- Temperature and Humidity condensing FAP2604(P) phone, handset with cord, base stand, Package Content network cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032;...

  • Page 20: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance with the FAP260X phone. Equipment Packaging Table 5: Equipment Packaging FAP260X • 1 x FAP260X Main Case. • 1 x Handset. •...

  • Page 21: Fap260X Phone Setup

    FAP260X Phone Setup The FAP260X phones can be installed on the desktop using the phone stand or attached on the wall using the slots for wall mounting. Figure 2: Phone Stand and Mounting Slots on the FAP260X Using the Phone Stand For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand.

  • Page 22: Connecting The Fap260X

    If PoE switch is used in step 3, this step could be skipped (For FAP260xP). The LCD will display FIBERME logo. Before continuing, please wait for the date/time display to show up. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

  • Page 23: Configuration Via Keypad

    Figure 4: FAP260X Back Side View Configuration via Keypad To configure the LCD menu using phone’s keypad, follow the instructions below: • Enter MENU options. When the phone is in idle, press the round MENU button or Menu Softkey enter the configuration menu. •...
  • Page 24 • System Status Press to enter the sub menu for Hardware Information, Software version and IP Geographic Information. Settings sub menu contains the following options: • Account Settings Enable/Disable SIP account, Configures Account Name, SIP server’s address, SIP User ID, SIP Auth ID, SIP Password, Outbound Proxy, and Voice Mail Access Number. •...
  • Page 25 Syslog Configures Syslog level, Transport protocol and Syslog Server’s address. Security Enables disables Web and SSH access. Alternative Firmware Press softkey to switch between the dual firmware versions loaded to the phone. The phone will reboot with the chosen version. Factory Reset: Perform Factory reset to the phone.
  • Page 26 Displays voicemail message information in the following format: Normal/Urgent Displays Local Call Logs: “All” Calls / “Missed” Calls/ “Dialed” Calls/ “Answered” Call History Calls. Contacts sub menu includes the following options: • Local Phonebook • Local Group • Contacts LDAP User could configure phonebooks/groups options here, download phonebook XML to the phone and search and dial from the local phonebook and search and dial from LDAP phonebook.

  • Page 27: Figure 5: Fap260X Lcd Settings

    The following picture shows the keypad MENU configuration flow: Figure 5: FAP260x LCD settings P a g e 26...

  • Page 28: Configuration Via Web Browser

    Configuration via Web Browser The FAP260X embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML Pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox, and Microsoft’s IE. To access the Web GUI: 1.

  • Page 29: Saving Configuration Changes

    Saving Configuration Changes After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or users could directly press "Save and Apply” button.

  • Page 30: Configuration Guide

    External Service: Call Center, BroadSoft XSI. Status Page Definitions Table 7: Status Page Definitions Status → Account Status Account index. • For FAP2601/FAP2601P: 2 SIP accounts • Account For FAP2602/FAP2602P/FAP2602W: 4 SIP accounts • For FAP2604/FAP2604P: 6 SIP accounts SIP User ID Displays the configured SIP User ID for the account.
  • Page 31 IPv4 Address The IPv4 address obtained on the phone. IPv6 Address The IPv6 address obtained on the phone. The OpenVPN® IP obtained on the phone. OpenVPN® IP The subnet mask obtained on the phone. Subnet Mask Gateway The gateway address obtained on the phone. The DNS server address 1 obtained on the phone.

  • Page 32: Account Page Definitions

    Shows the status of the core dump and the core dump files generated if any. Core Dump It also gives the ability to generate GUI/Phone core dump files manually. Special Feature OpenVPN® Support: displaying if the phone supports OpenVPN®. Account Page Definitions Table 8: Account Page Definitions Account x →...
  • Page 33 Allows users to access voice messages by pressing the MESSAGE button Voice Mail Access Number On the phone. This value is usually the VM portal access number. BLF Server Configures the BLF server (optional) used for SUBSCRIBE requests. When set to "Username", the LCD will display the Username if it is not empty Account Display and when set to "User ID", the LCD will display the User ID if it is not empty.
  • Page 34 is up. • Saved one until no responses If the option is set with “Saved one until no responses”, it will send register messages to the previously registered IP first, but this behavior will persist until the registered server does not respond. Configures the primary IP address where the phone sends DNS query to Primary IP when "Use Configured IP"...
  • Page 35 user's info. Specifies the frequency (in minutes) in which the phone refreshes its registration with the specified registrar. REGISTER Expiration The maximum value is 64800 minutes (about 45 days). The default value is 60 minutes. Specifies the frequency (in minutes) in which the phone refreshes its subscription with the specified registrar.
  • Page 36 Yes: the phone will always add "P-Preferred-Identity header". • No: the phone will not add "P-Preferred-Identity header". Use X-FIBERME-PBX Configures to use X-FIBERME-PBX header in SIP request. Default setting is “Yes”. Header Use P-Access-Network-Info Configures to use P-Access-Network-Info header in SIP request.
  • Page 37 The default setting is “No”. Selects the network protocol used for the SIP transport. SIP Transport The default setting is “UDP”. Configures whether or not to listen to multiple SIP protocols. If set to "Dual", phone will listen to TCP when UDP is selected. If set to "Dual (Secured)", phone will listen to TLS/TCP when UDP is SIP Listening Mode selected.
  • Page 38 Configures whether to use route set in NOTIFY (follow RFC 6665). Use Route Set in Notify • If enabled, the Request URI of the refresh subscription will use (Follow RFC 6665) the URI in the received NOTIFY Contact (RFC 6665). •...
  • Page 39 select UAS to use the phone as the refresher. The default setting is “UAC”. Select "Yes" to force using the INVITE method to refresh the session timer. Force INVITE The default setting is “No”. Account x → Codec Settings Audio Multiple vocoder types are supported on the phone, the vocoders in the list is Preferred Vocoder a higher preference.
  • Page 40 Configures the payload type for DTMF using RFC2833. Cannot be the same DTMF Payload Type as iLBC or OPUS payload type. If set to "Yes", FEC will be enabled for audio call. Enable Audio RED with FEC The default setting is "Yes". Configures audio FEC payload type.
  • Page 41 Allows users to specify the length of the SRTP calls. Available options are: • AES 128&256 bit • SRTP Key Length AES 128 bit • AES 256 bit Default setting is AES 128&256 bit Enable or disable the crypto lifetime when using SRTP. If users set to disable Crypto Life Time this option, phone does not add the crypto lifetime to SRTP header.
  • Page 42 When enabled, the phone will automatically put the current call on hold and answer the incoming call based on the SIP Call-Info/Alert-Info header sent Allow Barging by Call- from the server/proxy. However, if the current call was answered based on Info/Alert-Info the SIP Call-Info/Alert-Info header, then all other incoming calls with SIP Call- Info/Alert-Info headers will be rejected automatically.
  • Page 43 NOTIFY from server, this feature will not take effect. If server responds 4xx, phone should try to recover regardless of this option. 3) During blind transfer, after transferor received 200/202 for REFER, but there is no NOTIFY from server after 7 seconds, transferor will decide to recover the call with transferee or not depending on the options.
  • Page 44 XX – two characters ( AA, Ab, 1C, f5, 68,…) \t\e\s\t : only string “test” will pass the dial plan check ^ - exclude [3-5] – any digit of 3, 4, or 5 [147] – any digit of 1, 4, or 7 <2=011>...
  • Page 45 When set to "Auto", the phone will look for the caller ID in the order of P- Asserted Identity Header, Remote-Party-ID Header and From Header in the Caller ID Display incoming SIP INVITE. When set to "Disabled", all incoming calls are displayed with "Unavailable".
  • Page 46 Security Settings Configures whether the domain certificates will be checked when TLS/TCP is Check Domain Certificates used for SIP Transport. The default setting is “No”. Validate certification chain when TCP/TLS is configured. The Validate Certificate Chain default setting is “No”. Specifies if the phone will check the incoming SIP messages Caller ID and Validate Incoming SIP CSeq headers.
  • Page 47 Huawei IMS, PhonePower and FCM Call center depending on the server type. The default setting is “Standard”. This feature is used for Broadsoft call feature synchronization. When it is enabled, DND, Call Forward features and Call Center Agent status can be Feature Key Synchronization synchronized between Broadsoft server and phone.
  • Page 48 The phone will ignore both BLF pickup method, now the monitored VPK will only dial the extension if pressed Configures the prefix prepended to the BLF extension when the phone picks BLF Call-pickup Prefix up a call with BLF key. The default setting is **. Configures feature access code of Call Pickup with Barge-in feature.
  • Page 49 2. Element Rules • x：any digit number from 0-9 • +：any length after x(>=1) • \[-+...] or *：Escape symbol • ()：The part that needs to be hidden, there can only be one hidden part in a rule 3.Examples x+(xxxx)xxxx: 13705806547 -> 137****6547 xxx(x+)xxxx: 07113705806547 ->...

  • Page 50: Phone Settings Page Definitions

    Call Forward No Answer Defines the timeout (in seconds) before the call is forwarded on no answer. valid range is 1 to 120. Timeout (s) Accounts → Account Swap Allows users to swap the two accounts that they have configured. This will Swap Account Settings Increase the flexibility of account management.
  • Page 51 Enable Outbound Configures whether to enable outbound notifications such as Action URL. Notification Public Mode Enable Public Mode Configures to turn on/off public mode for hot desking feature. Public Mode Configures the prefix of the username for public mode login. Username Prefix Public Mode Configures the suffix of the username for public mode login.
  • Page 52 account and dial to the target number. The default setting is “Disabled”. Disables the call waiting feature. The default setting is “Yes”. Enable Call Waiting Configures the phone to ring instead of playing call waiting tone when Ring for Call Waiting handset or headset is used.
  • Page 53 on LCD. Show On Hold If enabled, phone will show the duration of holding a call on the LCD. Duration If enabled, phone will be automatically unmuted when user resumes a call or Enable Auto Unmute establishes a new call. Enable busy tone If enabled, phone will play busy tone when call is disconnected remotely.
  • Page 54 In-Call Dial Number On Allows the user to configure the number to be dialed as DTMF when using Pressing Transfer Key the TRANSFER button. Predictive Dialing Configures the predictive dialing feature on the call screen. Feature Use Quick IP Call When set to "Yes", users can dial an IP address under the same LAN/VPN segment Mode by entering the last octet of the IP address.
  • Page 55 • Not found (404). • Decline (603). Default setting is “Busy 486”. When DND is enabled, the phone will send the selected type of SIP message. Available options are: • Busy (486). Return Code When • Temporarily Unavailable (480). Enable DND •...

  • Page 56: Network Settings Page Definitions

    During active call, if incoming multicast page is higher priority (1 being the highest) Paging Barge than this value, the call will be held, and multicast page will be played. The default setting is “Disabled”. If enabled, during a multicast page if another multicast is received with higher priority (1 Paging Priority Active being the highest) that one will be played instead.
  • Page 57 Subnet Mask Enter the Subnet Mask when static IP is used for IPv4. Gateway Enter the Default Gateway when static IP is used for IPv4. Enter the PPPoE account ID. PPPoE Account ID PPPoE Password Enter the PPPoE Password. Enter the PPPoE Service Name. PPPoE Service Name DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4.
  • Page 58 Network Settings → Wi-Fi Settings (FAP2602W Only) Enables / Disables the Wi-Fi on the phone. Three options are available: • Enable: Enables Wi-Fi to connect to Wi-Fi network. • Disable: Disables Wi-Fi. User has ability to enable Wi-Fi from LCD Menu. Wi-Fi Function •...
  • Page 59 For a new upload, users could click on “Delete” to erase the last certificate, and then upload a new one. Specifies the Cipher method used by the OpenVPN® server. The available options are: • Blowfish • AES-128 OpenVPN® Cipher • AES-256 Method •...
  • Page 60 Enables/disables manual VLAN configuration. When this option is set to Disabled, the Enable Manual VLAN phone will bypass VLAN configuration and only use the DHCP Configuration VLAN to configure VLAN tag and priority. Default is “Enabled”. Assigns the VLAN Tag of the Layer 2 QoS packets. The valid range is 0 – 4094.The Layer 2 QoS 802.1Q/VLAN Tag default value is 0.
  • Page 61 Action URI Allowed IP List of allowed IP addresses from which the phone receives the Action URI List Indicates whether CSTA Control feature is enabled. Change of this configuration will need CSTA Control the system reboot to make it take effect. CTI Settings Affinity Support Indicate whether Affinity feature is supported.

  • Page 62: Programmable Keys Page Definitions

    Select the Authentication Protocol: “None” or “MD5” or “SHA”. Trap Authentication Protocol Trap Privacy Protocol Select the Privacy Protocol: “None” or “AES/AES128” or “DES”. Enter the Trap Authentication Key. Trap Authentication Trap Privacy Key Enter the Trap Privacy Key. Programmable keys Page Definitions Table 11: Programmable Keys Page Definitions Programmable keys →...
  • Page 63 If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters: Description -> ou=video,ou=SZ,dc=fiberme,dc=com Value -> sn=Li Since the Base for LDAP server configuration is: “dc=fiberme,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name.
  • Page 64 Allows the user to configure the address to send a multicast page to. • Call Log Select Account and enter account number in the Value field to allow configuration of call log for other extension. • Monitored Call Park Select account from Account field and enter the call park extension in the Value field to park/pick up the call, and also monitor the parked call via Line Key’s light.
  • Page 65 • Provision Select this feature in order to make the phone trigger an instant provisioning. Select the account to be associated with the configured MPK. Account Value Enter the value to be associated with the configured MPK Label Enter the name to be associated with the MPK. Shows a preview of the configured MPKs label.
  • Page 66 Select the softkey from “Available” list to enable it. Up to 6 softkeys can be Layout selected. Programmable Keys → Call screen softkeys Custom Call Screen Enables/disables custom softkey layout. Default is disabled. Softkey Layout Whether to enforce the custom softkey layout position. When set to 'YES', GUI will still Enforce Softkey preserve the space if the configured softkey is unable to show.

  • Page 67: System Settings Page Definitions

    Custom softkey layout when device is under TRANSFER state. Available softkeys: Cancel, Backspace, Transfer, Contacts, Call History. • Conference State Custom softkey layout when device is under CONFERENCE state. Available softkeys: Cancel, Dial, Backspace, Contacts, Call History. • Conference Connected State Custom softkey layout when device is under CONFERENCE CONNECTED state.
  • Page 68 Defines whether DHCP Option 42 should override NTP server or not. When enabled, Allow DHCP Option 42 Override NTP DHCP Option 42 will override the NTP server if it is set up on the LAN. The default setting is “No”. Server Configures the date/time used on the phone according to the specified time Time Zone...
  • Page 69 Display Language Selects display language on the phone. System Settings → Security Settings SSH Access Disables SSH access. Enable SSH The default setting is “Yes” Enable the device to use public key authentication as an alternative option to SSH Public Key password authentication.
  • Page 70 After enabling this feature, phone will validate the server’s certificate. If the server that our Validate phone tries to register on is not on our list, it will not allow server Server to access the phone. Certificates Specifies the time in minutes that the web or LCD login interface will be locked out to user Web/Restrict after five login failures.
  • Page 71 Enable Keypad If set to "Yes", the keypad can be locked by pressing and holding the STAR * Locking key for about 4 seconds. And will also allow automatic locking. If set to "Functional Keys", only "Functional Keys" will be locked but you are still allowed to make emergency calls.
  • Page 72 Group Listen with In a call, phone will display softkey to enable speaker listening when audio Speaker mode is set to handset or headset. Headset When headset is connected to the phone, users could use the HEADSET button in "Default Mode" or "Toggle Headset/Speaker". •...
  • Page 73 When enabled, the remote party will not hear the environmental noise during a call using the headset. Choose according to the TX loudness of the earphone. When the TX Enable Headset loudness of the headset is loud, please select the "Loud Headset", and when the TX Noise Shield loudness of the headset is soft, please select the "Thin Headset".

  • Page 74: Maintenance Page Definitions

    Maintenance Page Definitions Table 13: Maintenance Page Definitions Maintenance → Upgrade and Provisioning Firmware Upgrade via Manually Upload Upload Firmware File Upload and start upgrade firmware. to Update Upgrade via Network Allows users to choose the firmware upgrade method via TFTP, HTTP or Firmware Upgrade via HTTPS.
  • Page 75 Export backup Export backup package which contains device configuration along with personal data. Package Restore from Backup Click to upload backup package and restore. package Configure via Network Allows users to choose the config upgrade method: TFTP, FTP, FTPS, HTTP or HTTPS. The default setting is “HTTPS”.
  • Page 76 Upgrade or configuration files changes. The default value is 1. Randomized Automatic Upgrade within the range of hours of the day or Post pone the Randomized upgrade every X minute(s) by random 1 to X minute(s). Automatic Upgrade The default setting is “No” Specifies how firmware upgrading and provisioning request to be sent: Always Check for New Firmware, Check New Firmware only when F/W pre/suffix Changes, Firmware Upgrade and...
  • Page 77 provision or provider. 3CX Auto Provision Phone will multicast SUBSCRIBE for provision if this feature is enabled. Advanced Settings Validate Hostname in To validate the hostname in the SSL certificate Certificate Enable SIP Notify Device will challenge NOTIFY with 401 when set to Yes Authentication Factory reset Press Start to begin Factory Reset of the phone.
  • Page 78 allowed. Configures whether the SIP log will be included in the syslog messages. The default setting is “No”. Send SIP Log Note: By setting Send SIP Log to Yes, the phone will still send SIP log from syslog even when Syslog Level set to NONE. Packet Capture Defines whether the packet capture file contains RTP or not.
  • Page 79 Destination Destination Name Identify the destination name. It must be unique. Configure the protocol associated with the destination server. Currently Protocol XMPP and SMTP are supported. Configure whether to use SSL to encrypt for SMTP protocol. This option is Enable SSL not editable for XMPP.

  • Page 80: Application Page Definitions

    VQ RTCP-XR Session When enabled, phone will send a session quality report to the central report Report collector at the end of each call. Interval Report When enabled, phone will send an interval quality report to the central report VQ RTCP-XR Interval Report collector periodically throughout a call.
  • Page 81 Click to download an example XML file based on which you can make custom XML File Example changes. Application → Contacts Contacts Add Contact Press Add to create a new contact. Edit Edits the contact parameters. Press to delete all contacts. Delete All Contacts Group Management Specifies Group’s name to add new group.
  • Page 82 This is the location in the directory where the search is requested to begin. Example: dc=fiberme, dc=com Base DN ou=Boston, dc=fiberme, dc=com Configures the bind "Username" for querying LDAP servers. Some LDAP Username servers allow anonymous binds in which case the setting can be left blank.
  • Page 83 Specifies the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated name attributes. Example: LDAP Name Attributes cn sn description Specifies the "number" attributes of each record which are returned in the LDAP search result.
  • Page 84 Display Name Configures the entry information to be shown on phone's LCD. Configures the XML Phonebook URL. Username The user name for the phonebook. Password The password for the phonebook. Remote Phonebook Configures the Remote Phonebook download Interval (in minutes). If set to 0, automatic download will be disabled.

  • Page 85: External Service Page Definitions

    External Service Page Definitions Table 15: External Service Page Definitions External Service → Call Center Set the disposition code and the unavailable code for quick selection on the Call Center Codes phone side Configure the countdown times when the agent status is Wrap-up and Wrap-up Countdown execute the countdown on the LCD.
  • Page 86 The maximum remote search records that can be downloaded for the BroadSoft XSI server directory. The valid range is from 0 to 2000. If set to 0, there is no limit. If the BroadSoft Contacts search result total records exceed this value, it will not Search limitation be downloaded, and you will need to narrow the search scope.
  • Page 87 • Placed Call Log Enable/Disable and rename the BroadWorks Xsi Placed Call Log features on the phone. If keep the Name box blank, the phone will use the default name “Outgoing” for it • Received Call Log Enable/Disable and rename the BroadWorks Xsi Placed Call Log features on the phone.

  • Page 88: Nat Settings

    NAT SETTINGS If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario: • STUN Server Under Settings→General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field.

  • Page 89: Packet Capture

    PACKET CAPTURE FAP260X embedded with packet capture function. related options under Maintenance > System Diagnosis > Packet Capture. Figure 6: Packet Capture in Idle User can also define whether RTP packets will be captured or not from With RTP Packets option. When the capture configuration is set, press Start button to start packet capture.

  • Page 90: Upgrading And Provisioning

    UPGRADING AND PROVISIONING Unified Firmware The FAP2601 / FAP2601P / FAP2602 / FAP2602P / FAP2602W / FAP2604 / FAP2604P support unified firmware for all FAP260X models. Unified Firmware Figure 8: FAP260X Unified Firmware Firmware Upgrade The FAP260X series can be upgraded via TFTP / FTP / FTPS / HTTP / HTTPS by configuring the URL/IP Address for the TFTP / HTTP / HTTPS / FTP / FTPS server and selecting a download method.

  • Page 91: Upgrade Via Web Gui

    LAN environment whenever possible. No Local TFTP/FTP/HTTP Servers For users that would like to use remote upgrading without a local TFTP/FTP/HTTP server, FIBERME offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server.

  • Page 92: Custom Ringtones Provisioning

    Phone Provisioning Configuration File Download FIBERME SIP Devices can be configured via the Web Interface as well as via a Configuration File (binary or XML) through TFTP, FTP/FTPS or HTTP/HTTPS. The "Config Server Path" is the TFTP, FTP/FTPS or HTTP/HTTPS server path for the configuration file.
  • Page 93 If this file is not available, the phone will issue a request to download the generic “cfg.xml” file. The configuration file name should be in lower case letters, If not found, the phone will request a file named “dev[MacAddress].cfg” where "MacAddress" is the MAC address of the device, With this provision file, users are able to provision the device with both Pvalues and aliases.
  • Page 94 If the p-values listed below are changed while managing configuration on web UI or LCD, the provision process will be triggered: 192 -- Firmware upgrade server 232 -- Firmware prefix 233 -- Firmware postfix 6767 -- Firmware Upgrade Via 6768 -- Firmware HTTP/HTTPS Username 6769 -- Firmware HTTP/HTTPS Password 237 -- Config upgrade Server 212 -- Config upgrade via...

  • Page 95: No Touch Provisioning

    Figure 9: Certificates Files Download For more details on XML provisioning, please refer to: https://download.fiberme.com/docs/FAP26xx_fm_provisioning_guide.pdf No Touch Provisioning After the phone sends, config file request to the Broadsoft provisioning server via HTTP/HTTPS, if the provisioning server responds “401 Unauthorized”...

  • Page 96: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. FIBERME is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 97: Experiencing Fap260X

    Thank you again for purchasing FIBERME IP phone, it will be sure to bring convenience and color to both your business and personal life. P a g e 96...

This manual is also suitable for:

Fap2601pFap2602Fap2602pFap2602wFap2604Fap2604p

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