Fiberme FAP2601 User Manual
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Fiberme FAP2601 User Manual

Essential ip phones
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FIBERME Communications LLC.
FAP2601(P) | FAP2602(P/W) FAP2604(P)
Essential IP Phones
User Guide
FAP2601/FAP2601P
FAP2602/FAP2602P/FAP2602W
FAP2604/FAP2604P

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  • Page 1 FIBERME Communications LLC. FAP2601(P) | FAP2602(P/W) FAP2604(P) Essential IP Phones User Guide FAP2601/FAP2601P FAP2602/FAP2602P/FAP2602W FAP2604/FAP2604P...
  • Page 2 United States, Europe, and other countries. CAUTION Changes or modifications to this product not expressly approved by FIBERME, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty. WARNING Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.
  • Page 3 U.S. FCC Part 15 Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 4 20 cm between the radiator and your body. CE Authentication Hereby, FIBERME Communications, LLC. Declares that the radio equipment FAP2602W are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.fiberme.com/resources...
  • Page 5 FAP260X firmware contains third-party software licensed under the GNU General Public License (GPL). FIBERME uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Table of Contents DOCUMENT PURPOSE ...................... 9 CHANGE LOG ........................10 Firmware Version 1.0.3.36 ..........................10 Firmware Version 1.0.1.57 ..........................10 Firmware Version 1.0.1.50 ..........................10 Firmware Version 1.0.1.41 ..........................10 Firmware Version 1.0.1.36 ..........................10 Firmware Version 1.0.1.18 ..........................10 WELCOME .........................
  • Page 7 Make Phone Calls ..............................32 Handset, Speaker and Headset Mode ......................32 Multiple SIP Accounts and Lines ........................32 Completing Calls ............................33 Making Calls Using IP Addresses ........................35 Answering Phone Calls ............................... 35 Receiving Calls ..............................35 Do Not Disturb ............................... 36 Add Contact to Blacklist ..........................
  • Page 8 Figure 3: Tab on the Handset Cradle ........................19 Figure 4: FAP260x Back Side View ........................20 Figure 5: FAP260x Idle Screen ..........................21 Figure 6: FAP2601 Keyboard ..........................25 Figure 7: FAP2602 Keyboard ..........................25 Figure 8: FAP2604 Keyboard ..........................26 Figure 9: Keypad Menu Configuration Flow ......................
  • Page 9 Figure 21: Factory Functions ............................49 Table of Tables Table 1: FAP260x Features in a glance ........................12 Table 2: FAP2601/FAP2601P Technical Specifications ..................13 Table 3: FAP2602/FAP2602P/FAP2602W Technical Specifications ..............14 Table 4: FAP2604/FAP2604P Technical Specifications..................16 Table 5: Equipment Packaging ........................... 18 Table 6: LCD Display Definitions ..........................

  • Page 10: Document Purpose

    This document describes how to configure the FAP260x via phone's LCD menu and web UI menu to fully manipulate phone's features. To learn advanced functions of FAP260x, please visit to download the latest “FAP260x Administration Guide”. https://www.fiberme.com/resources This guide covers following topics: •...

  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.36 • No major changes Firmware Version 1.0.1.57 •...

  • Page 12: Welcome

    Thank you for purchasing FIBERME FAP260X Essential IP Phones. Part of the FAP series of Carrier-Grade IP Phones, the FAP2601/FAP2602 is an essential 2-line model designed with zero-touch provisioning for mass deployment and easy management. It features a sleek design and a suite of next-generation features including 5-way voice conferencing to maximize productivity and dual band Wi-Fi support (FAP2602W only), EHS support for Plantronics &...

  • Page 13: Product Overview

    The following table contains the major features of the FAP260X phones: Table 1: FAP260X Features in a Glance  4 programmable context-sensitive soft keys.  10/100M network ports. FAP2601  Integrated PoE (for FAP2601P only). FAP2601P  5-way conference. ...

  • Page 14: Technical Specifications

    The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for the FAP260X series. Table 2: FAP2601/FAP2601P Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, Protocols/Standards LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6...

  • Page 15: Table 3: Fap2602/Fap2602P/Fap2602W Technical Specifications

    Temperature and -10°C to 60°C Humidity Humidity: 10% to 90% Non-condensing FAP2601/2601P phone, handset with cord, base stand, universal power supply Package Content (FAP2601 only), network cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1;...
  • Page 16 RJ9 headset jack (allowing EHS with Plantronics & Jabra &Sennheiser headsets) Auxiliary Ports Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call- appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to Telephony Features 2000 items), call waiting, call log (up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over HD audio...

  • Page 17: Table 4: Fap2604/Fap2604P Technical Specifications

    Table 4: FAP2604/FAP2604P Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, Protocols/Standards LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6 Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated PoE Network Interfaces Graphic Display 132 x 64 backlit graphical LCD display...
  • Page 18 Operation: 0°C to 40°C Storage: -10°C to 60°C Humidity: 10% to 90% Non- Temperature and Humidity condensing FAP2604(P) phone, handset with cord, base stand, Package Content network cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032;...

  • Page 19: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance with the FAP260X phone. Equipment Packaging Table 5: Equipment Packaging FAP260X • 1 x FAP260X Main Case. • 1 x Handset. •...

  • Page 20: Connecting And Setting Up The Fap260X

    Connecting and Setting Up the FAP260X The FAP260X phones can be installed on the desktop using the phone stand or attached on the wall using the slots for wall mounting. Figure 2: Phone Stand and Mounting Slots on the FAP260X Using the Phone Stand For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand.

  • Page 21: Connecting The Fap260X

    If PoE switch is used in step 3, this step could be skipped (For FAP260xP). The LCD will display FIBERME logo. Before continuing, please wait for the date/time display to show up. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

  • Page 22: Getting To Know Fap260X

    GETTING TO KNOW FAP260X Idle Screen FAP260x screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of FAP260x. Figure 5: FAP260x Idle Screen The following table describes the items displayed on the FAP260x idle screen: Table 6: LCD Display Definitions Displays the current date and time.

  • Page 23: Table 7: Fap260X Lcd Icons

    • Answer Call softkey Answers the incoming call when the phone is ringing. • Reject Call softkey Rejects the incoming call when the phone is ringing. • End Call softkey Ends the active call. • Transfer softkey Transfer softkey will show up after pressing TRAN button and entering transfer target number.
  • Page 24 Call Forward All Close Call Forward All Call History BS Contacts Blocked Calls BS Call History Contact Call Park New Contact / Invite Call Pick Delete Contact / Remove Call Park Status Group Ringtone Off New Group Logout Group Members Recording Pause Blacklist Conference Hold...
  • Page 25 Download Mark All as Read Download To… Bridge Downloading Share Upgrade System Call Pull Edit Password / Lock Status Delete Delete All Wi-Fi Refresh Wi-Fi 5G Excellent More (page select) Wi-Fi 5G Good LDAP Search Wi-Fi 5G Fair Search Wi-Fi 5G Poor OK / Save Wi-Fi 2.4G Excellent Cancel...

  • Page 26: Using The Keypad

    Checkbox not selected Noise Filtering Off Checkbox selected Noise Filtering Status Speaker Off Using the Keypad Figure 6: FAP2601 Keyboard Figure 7: FAP2602 Keyboard P a g e 25...

  • Page 27: Figure 8: Fap2604 Keyboard

    Figure 8: FAP2604 Keyboard Table Table 8: FAP260x Keypad Buttons Hold. Press to put call on hold or resume the call. Mute. • During a call, Press Mute button to mute or unmute the call. • When the phone is on idle, Press to Enable/Disable DND Headset.

  • Page 28: Configuration Via Keypad

    Configuration via Keypad To configure the LCD menu using the phone’s keypad, follow the instructions below: • Enter MENU options. When the phone is in idle, press the round MENU button or Menu Softkey to enter the configuration menu. • Navigate in the menu options.
  • Page 29 Geographic Information. Settings sub menu contains the following options: • Account Settings Enable/Disable SIP account, Configures Account Name, SIP server’s address, SIP User ID, SIP Auth ID, SIP Password, Outbound Proxy, and Voice Mail Access Number. • Call Settings Enable/Disable DND, Enable Disable Auto Answer for SIP account, Enable/Disable Call Forward (Forward All/Busy/No Answer).
  • Page 30 is “IPv4 only”. IPv4 Setting Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account ID and password; Configures static IP address, Netmask, Gateway, Preferred DNS server. IPv6 Setting Selects IP mode (DHCP/Static IP); Configures static IP address, IPv6 Prefix (64 bits), IPv6 Preferred DNS server. VLAN Setting Enables CDP/LLDP, Configures LLDP TX interval, Enables Manual VLAN Configuration, Configures Layer 2 QoS 802.1q (VLAN ID/Priority).

  • Page 31: Figure 9: Keypad Menu Configuration Flow

    The following picture shows the keypad MENU configuration flow: Figure 9: Keypad Menu Configuration Flow P a g e 30...

  • Page 32: Characters Input

    Characters Input The FAP260x keypad can be used by tapping on an input field. FAP260x keypad has 4 modes “123”, “ABC”, “abc” and “Ab2”. Default mode is “Ab2”. Note: If the input field is accepting only digits, only “123” mode will be available. •...

  • Page 33: Telephony Features

    Multiple SIP Accounts and Lines The FAP2601 supports 2 SIP accounts and 2 line; FAP2602 supports up to 4 SIP accounts with 2 line keys; FAP2604 supports up to 6 SIP accounts with 3 line keys. Each account is capable of independent SIP server, user, and NAT settings.

  • Page 34: Completing Calls

    Figure 11 : Key mode configured as account mode Key mode setting can be configured from the phone’s Web GUI → Phone Settings → Call Settings. Completing Calls There are several ways to complete a call. • On hook dialing. Enter the number when the phone is on hook and then send out. 1.
  • Page 35 When user enters * as the first digit of the target number, the phone will list all the available feature codes. • Redial. Redial the last dialed number. 1. Take handset off hook; or • Press Speaker button; or • Press Headset button with headset plugged in;...

  • Page 36: Making Calls Using Ip Addresses

    call lasting time - Contact information if the number is already saved in phonebook. Making Calls Using IP Addresses Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: •...

  • Page 37: Do Not Disturb

    ❑ Multiple incoming calls When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red (FAP2602/FAP2604). Answer the incoming call by pressing on the Answer softkey or the flashing LINE key in case of FAP2602/FAP2604.

  • Page 38: During A Phone Call

    The LCD will show the Mute icon on the top of screen when the call is muted. Call Transfer FAP2601/FAP2602/FAP2604 supports Blind Transfer and Attended Transfer: • Blind Transfer. 1. During active call, press TRANSFER button 2.

  • Page 39: Call Forwarding

    • Attended Transfer. • During active call, press TRANSFER button • Dial Transfer destination number and press on dial softkey • The first call will be put on Hold and a new call will be initiated with the transfer destination. •...

  • Page 40: Multi-Purpose Keys (Fap2604 Only)

    • View Conference members. Users can view conference members by pressing on conference info softkey , Information related to conference members will then be displayed. • Kick Conference members. During conference, press on conference info softkey to view conference members. Then use UP/DOWN softkey to select a member and press on kick softkey to kick the selected number from conference.

  • Page 41: Figure 14 : Mpk Preview

    In this section, The MPKs are listed by order (From 1 to 10). Users can configure an MPK by choosing the Mode they need to set (Speed dial, Busy Lamp Field…) and then set the Value for the MPK and the its Label (Description of the button).

  • Page 42: Virtual Multi-Purpose Keys

    Figure 15 : MPK Card printing options The MPK card can be printed over the dedicated space on the BLF label (Which can be found in the FAP2604 package content) and then follow the steps below to install it on the phone: 1.

  • Page 43: Figure 17: Vpk Page

    Figure 17: VPK Page In this section, The VPKs are listed by order (From 1 to 12). Users can configure a VPK by choosing the Mode they need to set (Speed dial, Busy Lamp Field…) and then set the Value for the VPK and the its Label (Description of the button).

  • Page 44: Voicemail

    Voicemail The Message waiting indicator situated above the Message button will light up in green indicating a message is waiting. Go to Web GUI→Account →General Settings to configure Voicemail Access Number. To retrieve the voicemail: • Press Message hard key to dial into the voicemail box.
  • Page 45 Enable Call Waiting • Off hook the phone; • Dial *51. Call with Caller ID Blocked (per call) • Off hook the phone; • Dial *67 and then enter the number to dial out. Call with Caller ID Enabled (per call) •...

  • Page 46: Contacts

    HTTP/TFTP server, importing contacts from external storage, and exporting contacts to external storage. For more details, please refer to the admin Guide: https://www.fiberme.com/resources Add a single Contact On the Local Contacts menu, select Local Phonebook then press on Add contact softkey and input contact details such as First and last name, company/home/mobile numbers, distinctive Ringtone …...

  • Page 47: Download/Upload Xml Phonebook From Web Ui

    Download/Upload XML Phonebook from Web UI From the phone’s web interface under Application → Contact → Phonebook Management, Use the button “Download” to retrieve the XML phonebook currently configured on the phone. Press the button “Upload” to choose your XML phonebook to upload to the phone. Figure 19: Download/Upload XML Phonebook User can also input the “Company”, “Title”, “Department”...

  • Page 48: Xml Phonebook Urls

    XML PHONEBOOK URLS Users can configure Up to 3XML Phonebooks URLs. This option can be found under device web GUI→ Application→ Remote phonebook. Figure 20: 3XML Phonebook P a g e 47...

  • Page 49: Call History

    CALL HISTORY Local Call History There are two categories in the local call history. Users could use LEFT/RIGHT navigation keys to switch between All calls Tab; Missed Calls Tab; Dialed Calls Tab; Answered Calls Tab and Blocked calls Tab. Below is the LCD icons indication for each type of calls: Table 15: Call History icons Dialed...

  • Page 50: Diagnosis

    DIAGNOSIS Users could access factory functions menu to diagnosis the phone’s hardware/software. To do so please access to LCD menu under Factory Functions. Figure 21: Factory Functions These tools can be used to check the hardware and software status of the phone like verifying the LED, keypad buttons, Microphone/speaker functionality and certificates verification …etc.

  • Page 51: Ehs Headset

    EHS HEADSET The FAP260x supports normal RJ9 headset jack (allowing EHS with Plantronics & Jabra & Sennheiser headsets). Connect EHS Headset (Plantronics) to the FAP260x. To use headset mode, press headset button on the phone. A headset icon will show on status bar. The EHS headset will ring when there is an incoming call.

  • Page 52: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. FIBERME is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 53: Experiencing Fap260X

    Thank you again for purchasing FIBERME IP phone, it will be sure to bring convenience and color to both your business and personal life. P a g e 52...

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