Chapter 6 Troubleshooting - SmartDisk Flash PATH Installation & User Manual

Chapter 6
Troubleshooting
1. FlashPath is in the shutdown mode. What
should I do?
Eject the FlashPath from the floppy disk drive,
wait awhile and then insert it again.
2. The computer does not recognize the FlashPath.
Why is this?
If you attempt to access the FlashPath while
inserting it in the floppy disk drive, the FlashPath
may not be recognized and the message: "The
disk in drive A is not formatted" may be dis-
played accidentally.
In most cases, the computer will recognize the
FlashPath if you eject it and insert it again, and
access the drive.
The computer may not recognize the FlashPath
under the following conditions:
• FlashPath automatically powers off after 5
minutes of inactivity, to extend battery
life. If this occurs, eject the FlashPath from the
floppy disk drive, wait a while and then insert it
again.
• When the batteries are not loaded or are
almost completely exhausted. Replace the
batteries.
• When the batteries are loaded in the wrong
direction. The (+) pole of each battery should
face the battery cover when inserted correctly.
Reinsert the batteries.
• The FlashPath driver has not been installed (or
the system was not restarted after installation).
Install the FlashPath drivers if they were not
installed previously and reboot your computer.
3. I am having problems writing to the FlashPath/
SmartMedia (ERROR creating <filename.ext>), or
having problems using FlashPath Format for for-
matting the SmartMedia in the FlashPath. What
should I do?
Some anti-virus programs may interfere with
either writing files to the FlashPath/SmartMedia,
or interfere with "FlashPath Format". In most
cases, this can be solved by changing the
"protection settings" for the background anti-
virus "shield" program to only scan files on RUN
and NOT on COPY, CREATE, RENAME, or similar
file operations.
In some rare cases, you may need to disable the
background anti-virus "shield" program, in order
to use "FlashPath Format", or to copy files from
the PC (i.e. from the hard drive, another floppy
drive) to the SmartMedia in the FlashPath.
4. I can't seem to format the SmartMedia. What
should I do?
You MUST format the SmartMedia in your digital
camera or in the FlashPath. Follow your digital
camera manufacturer's recommendation for
formatting SmartMedia.
5. Is it necessary to format the SmartMedia before
reusing it in a camera?
No, you CAN use DOSor Windows
"erase" functions to remove unwanted pictur e
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® "delete" or