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Troubleshooting
Problem
Keypad module will not
register with the
Wireless System
Controller
The Wireless System
Controller does not
recognize the module
during discovery mode
The status LED turns red
when I touch the key to
the Keypad port.
Solution
•
Ensure that the keypad module's AC adapter is plugged in or has fresh
batteries.
•
Ensure that the Wireless System Controller is powered and online.
•
Ensure that you are pressing the Discovery button.
•
Reposition the module closer to the Wireless System Controller.
•
Try another location.
Make sure your Wireless System Controller indicates discovery mode and that the
module is powered with fresh batteries. Press the Discovery button found inside of
the battery compartment. If this continues to fail, you will need to try another
location for the module. You may also try a hard reset by holding down the
Discovery button while powering on the module. After resetting the module,
please try to discover it again.
The key was not accepted by the system. Try registering the key again.
7
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