Castles Technology Saturn S1F2 User Manual
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Castles Technology Saturn S1F2 User Manual

Castles Technology Saturn S1F2 User Manual

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Saturn S1F2 User Manual
__________________________________________________________________________________
Castles Technology
Saturn S1F2
User Manual
__________________________________________________________________________________
Page 1 of 34
Issue 01

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Summary of Contents for Castles Technology Saturn S1F2

  • Page 1 Saturn S1F2 User Manual __________________________________________________________________________________ Castles Technology Saturn S1F2 User Manual __________________________________________________________________________________ Page 1 of 34 Issue 01...

  • Page 2: Table Of Contents

    Saturn S1F2 User Manual __________________________________________________________________________________ Contents Scope ............................4 Sale application .......................... 4 2.1. Main Menu ..........................4 2.2. Sale Transaction Flow ......................... 5 2.3. Sale Receipt ..........................6 2.4. Menus ............................6 2.5. Batch, review, status and totals ....................7 2.6.
  • Page 3 Saturn S1F2 User Manual __________________________________________________________________________________ 10.2. Touch screen troubleshooting ....................26 10.3. Card reader troubleshooting ....................27 10.4. Printer troubleshooting......................28 Glossary ............................ 29 Revision History ........................34 __________________________________________________________________________________ Page 3 of 34 Issue 01...

  • Page 4: Scope

    __________________________________________________________________________________ 1. Scope This document provides guidance for the Saturn S1F2 and is a troubleshooting and user guide. Please note. Merchants are responsible for ensuring that training mode is used for training purposes only and is disabled prior to accepting payments.

  • Page 5: Sale Transaction Flow

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.2. Sale Transaction Flow __________________________________________________________________________________ Page 5 of 34 Issue 01...

  • Page 6: Sale Receipt

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.3. Sale Receipt 2.4. Menus __________________________________________________________________________________ Page 6 of 34 Issue 01...

  • Page 7: Batch, Review, Status And Totals

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.5. Batch, review, status and totals __________________________________________________________________________________ Page 7 of 34 Issue 01...

  • Page 8: Reports, X And Z Report

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.6. Reports, X and Z report __________________________________________________________________________________ Page 8 of 34 Issue 01...

  • Page 9: Summary, Audit And Reprint

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.7. Summary, audit and reprint 2.8. Menu, settings __________________________________________________________________________________ Page 9 of 34 Issue 01...

  • Page 10: Printer, Password

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.9. Printer, password 2.10. Debug, cashier __________________________________________________________________________________ Page 10 of 34 Issue 01...

  • Page 11: Reset, About

    Saturn S1F2 User Manual __________________________________________________________________________________ 2.11. Reset, about 3. SIM installation To install the SIM card remove terminal back cover, remove the battery and insert the SIM to the SIM 1 slot. Reinstate the battery and put the cover back in.
  • Page 12 Saturn S1F2 User Manual __________________________________________________________________________________ __________________________________________________________________________________ Page 12 of 34 Issue 01...
  • Page 13 Saturn S1F2 User Manual __________________________________________________________________________________ Key in operator and logon password 13971397 and click green ‘OK’ You may be also asked to key in user login password – key in 0000 0000 and click on login. From the background screen, press and hold the screen (next to the left arrow) and slide it up until search apps is visible: You can now access all applications.

  • Page 14: Application List

    Saturn S1F2 User Manual __________________________________________________________________________________ 5. Application list This list may vary and depends on number of applications installed on the terminal. Please see glossary section (11) for images. 5.1. Castles Pay this is the payment application with all sub-menus. From this app you can: ...
  • Page 15 Saturn S1F2 User Manual __________________________________________________________________________________  Sound – allows you to set and configure sound settings including volume, default notification sounds, touch sounds  Storage – provides info about device storage capacity and storage usage by application  Security and location – allows you to access to info about device security and privacy settings ...
  • Page 16 Saturn S1F2 User Manual __________________________________________________________________________________ 5.4.1. App info Revision - display current software operating and application version Size – inform about available memory size 5.4.2. UI Test LCD – use to test LCR display - touch the screen and the display will change the colour.

  • Page 17: Communication Wi-Fi

    Network operator and run a ping test. Cradle – test RS232 connection with the cradle (if connected) 6. Communication Wi-Fi Castles Technology S1F2 terminals are compatible with 2.4 GHz and 5 GHz Wi-Fi Networks 6.1. Configuring Wi-Fi network from the Sale application:...

  • Page 18: Configuring Wi-Fi Network From The 'Settings' Menu

    Saturn S1F2 User Manual __________________________________________________________________________________ Once password entered press CONNECT; once successfully connected, the terminal will display message State: CONNECTED Click on the back-arrow from the top left side of the screen to return to Enter amount screen. 6.2. Configuring Wi-Fi network from the ‘Settings’ menu: From ‘Enter amount screen select black arrow...

  • Page 19: Disconnecting And Reconnecting To Wi-Fi

    Saturn S1F2 User Manual __________________________________________________________________________________ Swipe the system panel screen up and select settings From the top of the screen select network and internet section, click on Wi-Fi Select the network you would like to connect and key in the password – press on...

  • Page 20: Setting Static (Non-Dhcp) Ip On The Terminal

    7. Communication Mobile networks (4G / 3G / GPRS) Castles Technology S1F2 terminals are compatible with 3G and 4G network signal. 7.1. Setting mobile network – automatic registration Key in Operator password 13971397 and press green OK Select YES on Exit current app screen.

  • Page 21: Setting Mobile Network - Manual Registration

    Saturn S1F2 User Manual __________________________________________________________________________________ From the new screen, swipe the screen up and click on system menu icon Enter 00 00 00 00 in both first and the second password - press the red tick circle Swipe the system panel screen up and select settings...
  • Page 22 Saturn S1F2 User Manual __________________________________________________________________________________ From the top of the screen select network and internet , click on mobile network Terminal will display below messages: name of the SIM Provider; Mobile data; Roaming; Data usage; Advanced Select advanced, scroll down to ‘Automatically select network’ and move the toggle...

  • Page 23: Setting Apn On The Terminal

    Saturn S1F2 User Manual __________________________________________________________________________________ 7.3. Setting APN on the terminal From Enter amount screen select back arrow Go to MENU  EXIT Key in Operator password 13971397 and press green OK Select YES on Exit current app screen. From the new screen, swipe the screen up and click on system menu icon...

  • Page 24: Disabling Mobile Data

    Saturn S1F2 User Manual __________________________________________________________________________________  Username – as per SIM requirement  Password – as per SIM requirement All other settings don’t require amendments. Once amended to the required, please click on the vertical dots and save changes: 7.4. Disabling Mobile data...

  • Page 25: Enable Mobile Data

    Saturn S1F2 User Manual __________________________________________________________________________________ 7.5. Enable Mobile data To enable data transfer via mobile network follow below steps: From Enter amount screen select back arrow Go to MENU  EXIT Key in Operator password 13971397 and press green OK...

  • Page 26: Mobile Networks (3G/4G/5G) Troubleshooting

    Saturn S1F2 User Manual __________________________________________________________________________________  Test Wi-Fi network from ‘Test utility’ application  Power cycle router  Connect the terminal to the alternative network 9. Mobile networks (3G/4G/5G) troubleshooting  Power cycle terminal  Check the terminal can detect the sim card - if no SIM detected remove and insert the SIM card back to SIM slot 1 ...

  • Page 27: Card Reader Troubleshooting

    Saturn S1F2 User Manual __________________________________________________________________________________  Select UI LCD touch the screen for the background to change the colour – keep pressing until ‘LCD TEST FINISH’ message appear on the screen  Select ‘Bulb’ symbol and swipe the bar left and right to amend screen brightness ...

  • Page 28: Printer Troubleshooting

    Saturn S1F2 User Manual __________________________________________________________________________________  Restart the terminal  Select ‘SD’ and swipe the card on the swipe reader allocated on the right side of the terminal  Clean the reader by swiping the card up and down several times (do not use...

  • Page 29: Glossary

    Saturn S1F2 User Manual __________________________________________________________________________________ 11. Glossary Provides the guide on terminal icons through the document. Castles Pay - this is the payment application with all sub-menus CasHub - allows you to review of application details System Panel – allows you to control most aspects of your device Test utility apps - allows you to access test hardware performance tool.
  • Page 30 Saturn S1F2 User Manual __________________________________________________________________________________ UI Test Backlight Speaker __________________________________________________________________________________ Page 30 of 34 Issue 01...
  • Page 31 Saturn S1F2 User Manual __________________________________________________________________________________ Touch Camera Card test Contactless __________________________________________________________________________________ Page 31 of 34 Issue 01...
  • Page 32 Saturn S1F2 User Manual __________________________________________________________________________________ SD (swipe) System test Printer Battery Comms test Wi-Fi Bluetooth __________________________________________________________________________________ Page 32 of 34 Issue 01...
  • Page 33 Saturn S1F2 User Manual __________________________________________________________________________________ GPRS Cradle Other symbols: Wi-Fi and Network menu GPRS signal indicator Battery symbol indicator __________________________________________________________________________________ Page 33 of 34 Issue 01...

  • Page 34: Revision History

    Saturn S1F2 User Manual __________________________________________________________________________________ Tick circle to confirm selection Toggle ON Toggle OFF 12. Revision History Issue Description of Change Date Initial release 15/02/2022 For additional info, videos with installation guide please visit https://www.castlestechsupport.com/s1f2 __________________________________________________________________________________ Page 34 of 34...

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