Kenmore 795.7902 Series Use & Care Manual page 34

TROUBLESHOOTING GUIDE
ICE
Problem
The icemaker is not
making any ice.
The icemaker is not
making enough ice.
Refrigerator was recently installed or icemaker recently connected.
• It may take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on.
• Locate the icemaker ON/OFF and confirm that it is turned on.
The ice detecting sensor is obstructed.
• Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shutoff valve is not turned
on.
• Connect the refrigerator to the water supply and turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed.
• If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is
a clear path between the two sensors.
Reverse osmosis water filtration system is connected to your cold water supply.
• Reverse osmosis filtration systems can reduce the water pressure below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line section.).
Demand exceeds ice storage capacity.
• The icemaker will produce approximately 70-184 cubes in a 24 hour period.
Water filter has been exhausted.
• Replacing the water filter is recommended:
Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure.
• The water pressure must be between 20 and 120 psi on models without a water filter and
between 40 and 120 psi on models with a water filter. If the problem persists, it may be
necessary to contact a plumber.
Tubing connecting refrigerator to house supply valve is kinked.
• The tubing can kink when the refrigerator is moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the water supply line and arrange it to prevent
future kinks.
Doors are opened often or for long periods of time.
• If the doors of the unit are opened often, ambient air will warm the refrigerator which
will prevent the unit from maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as frequently.
Doors are not closed completely.
• If the doors are not properly closed, ice production will be affected. See the "Doors will
not close correctly or pop open" section in Parts & Features Troubleshooting for more
information.
The temperature setting for the freezer is too warm.
• The recommended temperature for the freezer compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice production will be affected.
Possible Cause & Solution
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