What To Do If - Motorola P7382i User Manual

You can't switch your phone
on
You can't make calls
You can't receive calls
Your phone won't unlock
Your PIN is blocked
Your PIN2 is blocked
Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See "Important Battery
Information" on page 16.
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are
in a building, move closer to a window.
Check if your phone is powered on.
Check the Network Selection settings. Try Manual Selection, or try another network. See "Network
Search" on page 81.
Check your Operator coverage map.
Is displayed? Check the Call Barring and Fixed Dialing settings.
Restricted
Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service
Provider. See "Set Total Charge Limit" on page 85.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are
in a building, move closer to a window.
Check the Call Forwarding and Call Barring settings.
Check the Ringer and VibraCall settings. If both are off, there is no audible alert. See "Ring or Vibrate."
Did you insert a new SIM card? Enter the new PIN code. See "Entering Your SIM Card PIN Code" on
page 21.
Do you have a replacement phone? Enter the default phone unlock code: 1234.
Did you forget the unlock code? Press
Enter the PIN unblocking code supplied with your SIM card. (See "Unblocking Your Phone" on
page 76.)
Enter the PIN2 unblocking code supplied with your SIM card. (See "Change SIM PIN2 Code" on
page 76.)

What to Do If...

$
to change the unlock code. (You will need your security code.)
What to Do If...
97