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en Troubleshooting
Fault
The water is not draining.
Water is not flowing in. De-
tergent is not being dis-
pensed.
The spin cycle runs several
times.
48
Cause
Drain pump is blocked.
– –– is activated.
The water outlet hose is con-
nected too high.
Detergent dosage is too
high.
Unapproved extension in-
stalled on the water drain
hose.
You have not pressed Start /
Nachlegen / Pause.
The filter in the water inflow
is blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
Troubleshooting
→ "Cleaning the drain pump",
▶
Page 41
Continue the programme by select-
▶
ing Schleudern or Abpumpen
and pressing Start / Nachlegen /
Pause.
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 36
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 58
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
▶
the next washing cycle with the
same load.
Remove any unapproved exten-
▶
sions from the water hose. Connect-
ing the appliance
Press Start / Nachlegen / Pause.
▶
"Clean the water inflow filter"
▶
→ Page 44.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
Not a fault – no action required.
▶
Note: When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
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