Dahua Technology XVR Series User Manual

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Digital Video Recorder

User's Manual

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

V1.5.0

Table of Contents

Need help?

Do you have a question about the XVR Series and is the answer not in the manual?

Questions and answers

Théophile

March 24, 2025

Mot de passe oublié

-1

1 comments:

Mr. Anderson

March 24, 2025

To reset a forgotten password for Dahua Technology XVR Series, follow these methods:

1. If the password reset function is enabled:
- Use a mobile phone to scan the QR code on the local or web interface to reset the password.

2. If the password reset function is disabled:
- If security questions were configured, answer them to reset the password.
- If security questions were not configured, use the reset button on the mainboard to restore the device to factory default (if the model has a reset button).

To enable the password reset function:
- Go to Main Menu > Account > Password Reset and enable the function.
- Click Apply to save the settings.

If the device does not support a reset button and security questions were not set up, password recovery may not be possible.

This answer is automatically generated

Summary of Contents for Dahua Technology XVR Series

Page 1 Digital Video Recorder User's Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V1.5.0...
Page 2 User’s Manual Foreword General This user’s manual (hereinafter referred to be "the Manual") introduces the functions and operations of the DVR devices (hereinafter referred to be "the Device"). Models Series Models XVR Cooper DH-XVR1B04; DH-XVR1B04H; DH-XVR1B08; DH-XVR1B08H; DH-XVR1B16; DH- series XVR1B16H;...
Page 3 User’s Manual Signal Words Meaning Indicates a potential risk which, if not avoided, could result in property damage, data loss, , or reductions in performance CAUTION unpredictable results. Provides methods to help you solve a problem or save time. TIPS Provides additional information as a supplement to the text.
Page 4 User’s Manual Version Revision Content Release Time 1. Added fourteen models. Updated following sections: V1.2.0  Important Safeguards and Warnings July 2018  Initialize the Device  Configure POS Settings 1. Added four models. Added following sections:  Regulatory Information ...
Page 5 User’s Manual There might be errors in the print or deviations in the description of the functions, operations and  technical data. If there is any doubt or dispute, we reserve the right of final explanation. Upgrade the reader software or try other mainstream reader software if the manual (in PDF ...
Page 6: Important Safeguards And Warnings
User’s Manual Important Safeguards and Warnings This section introduces content covering the proper handling of the Device, hazard prevention, and prevention of property damage. Read carefully before using the Device, comply with the guidelines when using it, and keep the manual safe for future reference. Operation Requirements Do not place or install the Device in a place exposed to sunlight or near the heat source.
Page 7: Table Of Contents
User’s Manual Table of Contents Foreword .................................... I Important Safeguards and Warnings .......................... V 1 Introduction .................................. 1 Overview ....................................... 1 Functions ....................................... 1 2 Getting Started ................................3 Checking the Components ..............................3 Installing HDD ..................................... 3 2.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/DH-XVR4104C-X/DH-XVR4108C-X/DH- XVR5104C-X1/DH-XVR4104C-X1/DH-XVR4108C-X1 ....................
Page 8 User’s Manual 3.1.6 DH-XVR1B04/DH-XVR1B04H/DH-XVR1B08/DH-XVR1B08H/DH-XVR1B16/DH-XVR1B16H/DH- XVR1B04-V2/DH-XVR1B08-V2 ............................24 3.1.7 DH-XVR7208A-4KL-X/DH-XVR7216A-4KL-X/DH-XVR7208A-4K-X ............. 24 3.1.8 DH-XVR7416L-4KL-X ..............................25 3.1.9 DH-XVR7816S-4KL-X/DH-XVR7816S-4KL-X-LP ....................25 3.1.10 DH-XVR5432L-X/DH-XVR5408L-X/DH-XVR5416L-X ..................25 3.1.11 DH-XVR5832S-X/DH-XVR5808S-X/DH-XVR5816S-X ..................26 Rear Panel ....................................27 3.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/DH-XVR4104C-X/DH-XVR4108C-X/DH- XVR5104C-X1/DH-XVR4104C-X1/DH-XVR4108C-X1 ....................27 3.2.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-4KL-B-X/DH-XVR7108E-4KL-B-X ..27 3.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH-XVR5104HS-4KL-X/DH-XVR5108HS- 4KL-X/DH-XVR5104HS-X/DH-XVR4104HS-X/DH-XVR4108HS-X/DH-XVR5104HS-X1/DH-XVR4104HS- X1/DH-XVR4108HS-X1 .................................
Page 9 User’s Manual Connecting to RS-485 Port ..............................54 5 Local Configurations ..............................55 Initial Settings .................................... 55 5.1.1 Booting up ..................................55 5.1.2 Initializing the Device ..............................55 5.1.3 Resetting Password ..............................59 5.1.4 Setting Up with the Startup Wizard ........................66 Live View ......................................
Page 10 User’s Manual 5.9.4 Smart Search ................................151 5.9.5 Marking and Playing Back Video ........................152 5.9.6 Playing Back Snapshots ............................154 5.9.7 Playing Back Splices ..............................154 5.9.8 Using the File List ..............................155 Alarm Events Settings ............................... 157 5.10.1 Alarm Information ..............................157 5.10.2 Alarm Input Settings ............................
Page 11 User’s Manual 5.18.9 Configuring FTP Storage Settings ........................278 Security Center ..................................280 5.19.1 Security Status ................................ 280 5.19.2 System Service ................................ 281 5.19.3 Attack Defense ............................... 285 5.19.4 CA Certificate ................................287 5.19.5 Audio/Video Encryption ............................. 290 5.19.6 Security Warning ..............................292 Configuring System Settings ............................
Page 12 User’s Manual Appendix 7.2 The Earthing Modes ............................341 Appendix 7.3 Thunder Proof Ground Method in the Monitor System ..............342 Appendix 7.4 The Shortcut Way to Check the Electric System by Digital Multimeter ........343 RJ45-RS-232 Connection Cable Definition ..................346 Cybersecurity Recommendations ....................
Page 13: Introduction
User’s Manual Introduction Overview The Device is an excellent digital monitor product for security industry. The embedded LINUX OS assures the stable operation. The H.265 and G.711 technologies assure the high quality image and low bit stream. The frame-by-frame play function displays more details for analysis, and provides the functions such as record, playback, and monitor and assures the synchronization for audio and video.
Page 14 User’s Manual Special data format to guarantee data security and avoid the risk of modifying data viciously.  Support digital watermark.  Compression Format Support multiple-channel audio and video signal. An independent hardware decodes the audio and video signal from each channel to maintain video and audio synchronization. Backup Function Support backup operation through USB port (such as USB storage disk, portable HDD, and ...
Page 15: Getting Started
User’s Manual Getting Started Checking the Components The actual appearance, component, or quantity might be different depending on the model you purchased. When you receive the Device, check the package according to the following checking list. If any of the items are missing or damaged, contact the local retailer or after-sales engineer immediately.
Page 16: Dh-Xvr5108C-X/Dh-Xvr5104C-4Kl-X/Dh-Xvr5104C-X/Dh-Xvr4104C-X/Dh-Xvr4108C-X/Dh- Xvr5104C-X1/Dh-Xvr4104C-X1/Dh-Xvr4108C-X1
User’s Manual 2.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/DH- XVR4104C-X/DH-XVR4108C-X/DH-XVR5104C-X1/DH-XVR4104C- X1/DH-XVR4108C-X1 Loosen the screws of the bottom of the chassis. Loosen screws Step 2 Place the HDD in accordance with the four holes in the bottom. Align HDD Step 3 Turn the device upside down and then secure the screws firmly.
Page 17 User’s Manual Secure screws Step 4 Connect the HDD cable and power cable to the HDD and the mainboard respectively. Connect cables Step 5 Put the cover back and then fix the screws of the rear panel. The installation is complete.
Page 18: Dh-Xvr7104E-4Kl-X/Dh-Xvr7108E-4Kl-X/Dh-Xvr7104E-4Kl-B-X/Dh-Xvr7108E-4Kl-B-X
User’s Manual Fix screws 2.2.2 DH-XVR7104E-4KL-X/DH-XVR7108E-4KL-X/DH-XVR7104E-4KL- B-X/DH-XVR7108E-4KL-B-X 2.2.2.1 Installing Battery The battery is only provided with some models. Pull the battery cable through the hole. Pull battery cable through hole Connect the cable into the port.
Page 19 User’s Manual Connect to port 2.2.2.2 Installing HDD Loosen the screws to take off the cover. Loosen screws Remove the screws to take off the bracket. Take off bracket Fix the HDD to the bracket and then connect power cable and data cable.
Page 20 User’s Manual Fix HDD Connect cables Install the bracket and then fasten the screws.
Page 21: Xvr5104H-X1/Dh-Xvr5104He-X1/Dh-Xvr5104H-X-4P/Dh-Xvr5108H-X-8P/Dh-Xvr7108He-4K-X2
User’s Manual Install bracket Put back the cover and then fasten the screws. Fasten screws 2.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH- XVR5104HS-4KL-X/DH-XVR5108HS-4KL-X/DH-XVR5108H-X/DH- XVR5116H-X/DH-XVR5104H-4KL-X/DH-XVR5108H-4KL-X/DH- XVR5116H-4KL-X/DH-XVR5108HE-X/DH-XVR5116HE-X/DH- XVR7104HE-4KL-X/DH-XVR7108HE-4KL-X/DH-XVR7116HE-4KL-X/DH- XVR7108HE-4K-X/DH-XVR5104HS-X/DH-XVR4104HS-X/DH- XVR5104H-X/DH-XVR5104HE-X/DH-XVR4108HS-X/DH-XVR5104HS- X1/DH-XVR4104HS-X1/DH-XVR4108HS-X1/DH-XVR5104H-X1/DH-...
Page 22 User’s Manual XVR5104HE-X1/DH-XVR5104H-X-4P/DH-XVR5108H-X-8P/DH- XVR7108HE-4K-X2 Loosen the screws of the upper cover and side panel. Loosen screws Remove the cover in the direction of the arrow as shown in the figure below. Remove cover Turn over the device, and align the HDD to the four holes of bottom panel, and then fix the HDD with screws.
Page 23: Xvr1B04-V2/Dh-Xvr1B08-V2
User’s Manual Connect cables Put the cover in accordance with the clip and then fix the screws on the rear panel and side panel. Fix screws 2.2.4 DH-XVR1B04/DH-XVR1B04H/DH-XVR1B08/DH-XVR1B08H/DH- XVR1B16/DH-XVR1B16H/DH-XVR1B04-V2/DH-XVR1B08-V2 Step 1 Loosen the screws of the upper cover. Loosen screws Step 2 Remove the cover in the direction of the arrow as shown in the figure below.
Page 24 User’s Manual Remove cover Step 3 Turn over the device, and align the HDD to the four holes of bottom panel, and then fix the HDD with screws. Align HDD Step 4 Connect HDD to the device using data cable and power cable. Connect cables Step 5 Put back and fix the cover with the screws.
Page 25: Xvr5216An-X-16P/Dh-Xvr7208A-4K-X2
User’s Manual Fix screws 2.2.5 DH-XVR4216AN-X/DH-XVR4232AN-X/DH-XVR5216AN-X/DH- XVR5232AN-X/DH-XVR5208AN-4KL-X/DH-XVR5216AN-4KL-X/DH- XVR5216A-X/DH-XVR7208A-4KL-X/DH-XVR7216A-4KL-X/DH- XVR7208A-4K-X/DH-XVR5108H-4KL-X-8P/DH-XVR5208AN-4KL-X- 8P/DH-XVR5216AN-4KL-X-16P/DH-XVR5216AN-X-16P/DH- XVR7208A-4K-X2 Remove the four fixing screws on the rear panel. Remove screws Remove the case cover along the direction shown in the following arrow.
Page 26 User’s Manual Remove cover Match the four holes on the baseboard to place the HDD. Place HDD Turn the device upside down, match the screws with the holes on the HDD and then fasten them. The HDD is fixed to the baseboard. Fix HDD Connect the HDD data cable and power cable to the device.
Page 27: Dh-Xvr7416L-4Kl-X/Dh-Xvr5432L-X
User’s Manual Connect cables Put back the cover and fasten the four screws on the rear panel to complete the installation. Fasten screws 2.2.6 DH-XVR7416L-4KL-X/DH-XVR5432L-X Remove the fixing screws on the rear panel.
Page 28 User’s Manual Remove screws Remove the cover along the direction shown in the following arrow. Remove cover Remove the screws on the sides of HDD bracket to take out the bracket. Remove bracket Match the four screw holes on the HDD with the four holes on the bracket and then fasten the screws.
Page 29 User’s Manual Install other HDDs Place the bracket to the device and then fasten the screws on the sides of the bracket. Fasten screws Connect the HDD data cable and power cable to the device. Connect cables Put back the cover and fasten the screws on the rear panel to complete the installation. Put back cover...
Page 30: Dh-Xvr7816S-4Kl-X/Dh-Xvr5832S-X/Dh-Xvr7816S-4Kl-X-Lp
User’s Manual 2.2.7 DH-XVR7816S-4KL-X/DH-XVR5832S-X/DH-XVR7816S-4KL-X-LP Remove the screws from the chassis. Remove screws Take off the cover of the chassis. Take off cover Remove the screws from the drive bracket to take it off. Take off drive bracket Align the four screw holes on the disk to those on the drive bracket and fix the disk on the bracket.
Page 31 User’s Manual Fix other disks Fix the two drive brackets. This is only needed on models with 8 bays. Fix drive brackets Put the drive brackets back and fix them in the DVR. Put back drive bracket Connect the disks and the DVR with power cable and data cable. The following figure shows the connection of 4-bay model for example.
Page 32: Installing Device Into Rack
User’s Manual Connect cables Put the cover back and fasten the screws. Put back cover Installing Device into Rack Only DH-XVR7416L-4KL-X/DH-XVR5432L-X/DH-XVR7816S-4KL-X/DH-XVR5832S-X models support this installation. To install the DVR into rack, do the following: Check whether the in-house temperature is lower than 35 °C (95 °F) and make sure the 15 cm (6 inches) spacing around the Device for ventilation.
Page 33: The Grand Tour
User’s Manual The Grand Tour This chapter introduces various components of the Device, remote control and mouse operations. Front Panel 3.1.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/DH- XVR4104C-X/DH-XVR4108C-X/DH-XVR5104C-X1/DH-XVR4104C- X1/DH-XVR4108C-X1 Front panel Table 3-1 Front panel description Icon Name Function The indicator is off when the HDD is running normally. HDD status indicator The indicator glows blue when the HDD is in malfunction.
Page 34 User’s Manual Front panel Table 3-2 Front panel description Button/Icon Function Turns on/off the DVR. The indicator glows blue when the DVR is Power turned on. status The indicator glows blue when the HDD is in malfunction. indicator Network status The indicator glows blue when the network connection is indicator abnormal.
Page 35: Xvr5108H-X-8P
User’s Manual XVR5104HE-X1/DH-XVR5104H-X-4P/DH-XVR5108H-X-8P Front panel Table 3-3 Front panel description Port Name Function Glows blue when HDD status is abnormal. Glows blue when network status is abnormal. POWER Glows blue when the power is connected properly. Connects to peripheral devices such as USB storage device, USB port keyboard, and mouse.
Page 36: Xvr1B04-V2/Dh-Xvr1B08-V2
User’s Manual Front panel Table 3-5 Front panel description Port Name Function Status indicator light Glows blue when the device is working properly. Glows blue when HDD status is abnormal. Glows blue when network status is abnormal. POWER Glows blue when the power is connected properly. Connects to the external devices such as keyboard, mouse, and USB port USB storage device.
Page 37: Dh-Xvr7416L-4Kl-X
User’s Manual Table 3-6 Front panel description Port Name Function Status indicator light Glows blue when the device is working properly. Connects to the external devices such as keyboard, mouse, and USB port USB storage device. 3.1.8 DH-XVR7416L-4KL-X Front panel Table 3-7 Front panel description Port Name Function...
Page 38: Dh-Xvr5832S-X/Dh-Xvr5808S-X/Dh-Xvr5816S-X
User’s Manual Front panel Table 3-9 Front panel description Port Name Function Status indicator light Glows blue when the device is working properly. Glows blue when HDD status is abnormal. Glows blue when network status is abnormal. POWER Glows blue when the power is connected properly. Connects to peripheral devices such as USB storage device, USB port keyboard, and mouse.
Page 39: Rear Panel
User’s Manual Rear Panel 3.2.1 DH-XVR5108C-X/DH-XVR5104C-4KL-X/DH-XVR5104C-X/DH- XVR4104C-X/DH-XVR4108C-X/DH-XVR5104C-X1/DH-XVR4104C- X1/DH-XVR4108C-X1 Rear panel Port Name Function Video input port Connects to analog camera to input video signal. Connects to external devices such as USB storage device, keyboard and USB port mouse. VGA port Outputs analog video data to the connected display with VGA port.
Page 40 User’s Manual Rear panel (4-channel) Rear panel (8-channel) Table 3-11 Rear panel description Port Name Function Video input port Connects to analog camera to input video signal. Audio input port Receives audio signal output from the devices such as microphone. Audio output port Outputs audio signal to the devices such as the sound box.
Page 41: Xvr5104He-X1/Dh-Xvr7108He-4K-X2
User’s Manual 3.2.3 DH-XVR4116HS-X/DH-XVR5108HS-X/DH-XVR5116HS-X/DH- XVR5104HS-4KL-X/DH-XVR5108HS-4KL-X/DH-XVR5104HS-X/DH- XVR4104HS-X/DH-XVR4108HS-X/DH-XVR5104HS-X1/DH- XVR4104HS-X1/DH-XVR4108HS-X1 Rear panel Table 3-12 Rear panel description Port Name Function Video input port Connects to analog camera to input video signal. Audio input port Receives audio signal output from the devices such as microphone. Audio output port Outputs audio signal to the devices such as the sound box.
Page 42 User’s Manual XVR5116HE-X/DH-XVR7104HE-4KL-X/DH-XVR7108HE-4KL-X/DH- XVR7116HE-4KL-X/DH-XVR7108HE-4K-X/DH-XVR5104H-X/DH- XVR5104HE-X/DH-XVR5104H-X1/DH-XVR5104HE-X1/DH- XVR7108HE-4K-X2 Rear panel Table 3-13 Rear panel description Port Name Function Four groups of alarm input ports (Group 1: port 1 to port 4; Group 2: port 5 to port 8; Group 3: port 9 to port 12; Group 4: port 13 to port 16).
Page 43: Dh-Xvr1B04/Dh-Xvr1B04H/Dh-Xvr1B08/Dh-Xvr1B08H/Dh-Xvr1B04-V2/Dh-Xvr1B08-V2
User’s Manual Port Name Function High definition audio and video signal output port. HDMI port The port outputs the uncompressed high definition video and multi- channel audio data to the connected display with HDMI port. Connects to external devices such as USB storage device, keyboard USB port and mouse.
Page 44: Xvr7208A-4K-X/Dh-Xvr5216An-X-16P/Dh-Xvr7208A-4K-X2
User’s Manual Port Name Function High definition audio and video signal output port. It outputs the same video source as VGA. It supports 4K resolution output and HDMI port supports mouse operation and control. Note when the HDMI output resolution is 4K, the VGA output stops. Connects to the external devices such as keyboard, mouse, and USB USB port storage device.
Page 45: Dh-Xvr5108H-4Kl-X-8P/Dh-Xvr5208An-4Kl-X-8P/Dh-Xvr5216An-4Kl-X-16P
User’s Manual Port Name Function Three groups of alarm output ports. (Group 1: port NO1– C1,Group 2:port NO2–C2,Group 3:port NO3–C3）). These ports Alarm output port output alarm signal to the alarm device. Make sure that power 1–3 (NO1–NO3; supply to the external alarm device. C1–C3) NO：Normally open alarm output port.
Page 46: Dh-Xvr7416L-4Kl-X/Dh-Xvr5432L-X/Dh-Xvr5416L-X
User’s Manual Table 3-16 Rear panel description Port Name Function Video input port Connects to analog camera to input video signal. Video output port Connects to video output devices such as TV. Audio input port Receives audio signal output from the devices such as microphone. Audio output port Outputs audio signal to the devices such as the sound box.
Page 47 User’s Manual Port Name Function Audio input port Tow-way talk input port which receives analog audio signal output (MIC IN) from the devices such as microphone and pickup. Audio output port Tow-way talk output port which outputs the analog audio signal to (MIC OUT) the devices such as the sound box.
Page 48: Dh-Xvr5808S-X
User’s Manual Port Name Function The port is used for general COM debug to configure IP address or RS-232 debug COM transfer transparent COM data. Connects to the external devices such as keyboard, mouse, and USB USB port storage device. External SATA port which connects to the device with SATA port.
Page 49 User’s Manual Port Name Function Four groups of alarm output ports (Group 1: port 1 to port 4; Group 2: port 5 to port 8; Group 3: port 9 to port 12; Group 4: port 13 to port 16). These ports receive the signal from the Alarm input port 1–...
Page 50: Dh-Xvr5408L-X
User’s Manual 3.2.10 DH-XVR5408L-X Rear panel Table 3-19 Rear panel description Port Name Function Ground. Power button Turns on/off the Device. Power input port Inputs power. Receives the analog audio signal output from the devices such as Audio input port microphone.
Page 51: Dh-Xvr7816S-4Kl-X/Dh-Xvr5832S-X/Dh-Xvr5816S-X
User’s Manual Port Name Function RS-485 You can connect to the control devices such as speed dome PTZ. RS- communication 485_A port is connected by the cable A and RS-485_B is connected port to the cable B. Four-wire full- Four-wire full-duplex 485 port. T+ and T- is the output wire; R+ and R- duplex RS-485 port is the input wire.
Page 52 User’s Manual Table 3-20 Rear panel description Port Name Function Ground. Power input port Inputs power. Power button Turns on/off the Device. Receives the analog audio signal output from the devices such as Audio input port microphone. Tow-way talk input port which receives the analog audio signal Audio input port output from the devices such as microphone, pickup.
Page 53: Dh-Xvr7816S-4Kl-X-Lp
User’s Manual Port Name Function Video input port Connect to analog camera to input video signal. Network port Connects to Ethernet port. Outputs analog video signal. It can connect to the monitor to view VGA video output analog video. RS-232 debug It is for general COM debug to configure IP address or transfer COM.
Page 54 User’s Manual Port Name Function Four groups of alarm output ports (Group 1: port 1 to port 4; Group 2: port 5 to port 8; Group 3: port 9 to port 12; Group 4: port 13 to port 16). These ports receive the signal from the Alarm input port 1–...
Page 55: Dh-Xvr1B08H/Dh-Xvr1B16/Dh-Xvr1B16H
User’s Manual Port Name Function High definition audio and video signal output port. It outputs the same video source as VGA. It supports 4K resolution output and HDMI port supports mouse operation and control. Note when the HDMI output resolution is 4K, the VGA output stops. Ground.
Page 56 User’s Manual Rear panel (4-channel) Rear panel (8-channel) Table 3-23 Rear panel description Port Name Function Video input port Connect to general analog camera/PoC camera to input video signal. Receives the analog audio signal output from the devices such as Audio input port microphone.
Page 57: Dh-Xvr5216An-X-16P
User’s Manual 3.2.15 DH-XVR5216AN-X-16P Rear panel Table 3-24 Rear panel description Port Name Function Video input port Connect to general analog camera/PoC camera to input video signal. Connects to video output devices such as TV. Video output port Receives the analog audio signal output from the devices such as Audio input port microphone.
Page 58 User’s Manual Remote control Table 3-25 Remote control description Name Function Power button Press this button to boot up or shut down the device. Press this button to input device serial number, so that you can Address control the Device. Forward Multi-step forward speed and normal speed playback.
Page 59: Mouse Operations
User’s Manual Name Function Start or stop record manually. In record interface, use the direction buttons to select the Record channel that you want to record. Press this button for at least 1.5 seconds, and the manual record interface will be displayed. Switch between current activated controls by going left or right.
Page 60 User’s Manual Operation Function In text box, click the corresponding button on the panel to enter a numeral or English character (small/capitalized). In English input mode: Click to enter a backspace and click delete the previous character. In numeral input mode: Click to clear and click to delete the previous character.
Page 61: Connecting Basics
User’s Manual Connecting Basics This chapter introduces the typical connection diagrams and ports connections. Typical Connection Diagram The following figure is for reference only. The actual product shall prevail. Typical connection (1) Typical connection (2)
Page 62: Connecting To Video And Audio Input And Output
User’s Manual Connecting to Video and Audio Input and Output 4.2.1 Video Input The video input interface is BNC. The input video format includes: PAL/NTSC BNC (1.0 V , 75 Ω). The video signal should comply with your national standards. The input video signal shall have high SNR, low distortion;...
Page 63: Audio Output
User’s Manual Due to high impedance of audio input, use active sound pick-up. Audio transmission is similar to video transmission. Try to avoid interference, dry joint, loose contact and it shall be away from high tension current. 4.2.4 Audio Output The audio output signal parameter is usually over 200mv 1KΩ...
Page 64: Introducing Alarm Port
User’s Manual 4.3.1 Introducing Alarm Port The alarm input ports are dependent on the model you purchased. Alarm ports Table 4-1 Alarm port description Icon Description 1,2,3,4,5,6,7,8,9,10,11, ALARM 1 to ALARM 16. The alarm becomes active in low voltage. 12,13,14,15,16 NO1 C1, NO2 C2, NO3 There are four groups of normal open activation output (on/off button).
Page 65: Alarm Output
User’s Manual Alarm input 4.3.3 Alarm Output Provide external power to external alarm device.  To avoid overloading, read the following relay parameters table carefully.  RS-485 A/B cable is for the A/B cable of the PTZ decoder.  4.3.4 Alarm Output Relay Parameters Refer to the actual product for relay model information.
Page 66: Connecting To Rs-485 Port
User’s Manual Connecting to RS-485 Port Connect the RS-485 cable of the PTZ camera to the RS-485 port on the Device. Ensure the match of A and B interfaces. Connect the video out cable of the PTZ camera to the video input port on the Device. Turn on the PTZ camera.
Page 67: Local Configurations
User’s Manual Local Configurations Read the following notes prior to using the Device. The interfaces in the Manual are used for introducing the operations and only for reference. The  actual interface might be different dependent on the model you purchased. If there is inconsistency between the Manual and the actual product, the actual product shall prevail.
Page 68 User’s Manual To secure the Device, it is strongly recommended for you to properly keep the password for admin and modify it regularly. Turn on the Device. Turn on device Select your location from the drop-down list, then language and video standard will match your location automatically.
Page 69 User’s Manual Time Select system zone, configure system time, and then click Next. Enter password Configure the password information for admin. Table 5-1 Password setting parameters Parameter Description User By default, the user is admin. Password In the Password box, enter the password for admin. Confirm Password In the Prompt Hint box, enter the information that can remind you of the password.
Page 70 User’s Manual Unlock pattern Draw an unlock pattern. After the setting is completed, the Password Protection interface is displayed. The pattern that you want to set must cross at least four points.  If you do not want to configure the unlock pattern, click Skip. ...
Page 71: Resetting Password
User’s Manual Table 5-2 Password protection parameters Password Description Protection Mode Enter the reserved email address. In the Reserved Email box, enter an email address for password reset. If Reserved Email you forget the password, enter the security code that you will get from this reserved email address to reset the password of admin.
Page 72 User’s Manual Enable password reset Enable the Password Reset function. This function is enabled by default. Click Apply to save the settings. When Password reset function is disabled, you can retrieve password through following ways: You can retrieve password through resetting password on local interface or using Reset ...
Page 73 User’s Manual Unlock pattern Password login Click If you have set the reserved email address, the Prompt message interface is displayed.  If you did not set the reserved email address, the email entering interface is displayed.  Enter the email address, and then click Next, the Prompt message interface is displayed.
Page 74 User’s Manual Note Click OK. After clicking OK, the system will collect your information for password reset, and the information includes but not limited to email address, MAC address, and device serial number. Read the prompt carefully before clicking OK. Password reset (1) Reset the password.
Page 75 User’s Manual Follow the onscreen instructions to get the security code in your reserved email address. In the Security code box, enter the security code. You can get the security code twice by scanning the same QR code. If you need to ...
Page 76 User’s Manual Password reset (3) In the New Password box, enter the new password and enter it again in the Confirm Password box. Click Save. The password resetting is started. After resetting is completed, a pop-up message is displayed. Click OK. A pop-up message is displayed asking if you want to sync the password with the remote devices.
Page 77 User’s Manual This message appears only when there are digital channels instead of only analog channels. Sync info 5.1.3.3 Using Reset Button on the Mainboard You can always use the reset button on the mainboard to reset the Device to the factory default. Not all models are provided with reset button.
Page 78: Setting Up With The Startup Wizard
User’s Manual After the Device is rebooted, the settings have been restored to the factory default. You can start resetting the password. 5.1.4 Setting Up with the Startup Wizard 5.1.4.1 Entering Startup Wizard The Startup Wizard helps you configure the basic settings to set up the Device. After you have initialized the Device, the Startup Wizard interface is displayed.
Page 79 User’s Manual Basic Configure the basic settings parameters. Parameter Description Device Name In the Device Name box, enter the Device name. Device No. In the Device No. box, enter a number for the Device. Language In the Language list, select a language for the Device system. In the Video Standard list, select PAL or NTSC according to your actual Video Standard situation.
Page 80 User’s Manual After you have configured the general settings, on the General interface, click Next. Date and time Configure the settings for date and time parameters. Table 5-3 Date and time parameters Parameter Description In the System Time box, enter time for the system. Click the time zone list, you can select a time zone for the system, and the time in adjust automatically.
Page 81 User’s Manual Parameter Description In the Server Address box, enter the IP address or domain name of the corresponding NTP server. Serve Address Click Manual Update, the Device starts syncing with the server immediately. Port The system supports TCP protocol only and the default setting is 123. In the Interval box, enter the amount of time that you want the Device to Interval sync time with the NTP server.
Page 82 User’s Manual Parameter Description Enter the IP address and configure the corresponding subnet mask and IP Address default gateway. Subnet Mask Default Gateway IP address and default gateway must be in the same network segment. DNS DHCP Enable the DHCP function to get the DNS address from router. Preferred DNS In the Preferred DNS box, enter the IP address of DNS.
Page 83 User’s Manual After the P2P function is enabled and connected to the Internet, the system will collect your information for remote access, and the information includes but not limited to email address, MAC address, and device serial number. You can start adding the device. Cell Phone Client: Use your mobile phone to scan the QR code to add the device into the ...
Page 84 User’s Manual Device manager on the top right corner. The interface requiring device initialization is displayed. A pop-up message reminding you to make sure the Device is initialized is displayed. Tap OK.  If the Device has not been initialized, Tap Device Initialization to perform initializing by following the onscreen instructions.
Page 85 User’s Manual Add device Tap P2P. Enter a name for the DVR, the username and password, scan the QR code under Device Tap Start Live Preview. The Device is added and displayed on the live view interface of the cell phone.
Page 86 User’s Manual Live preview 5.1.4.6 Configuring Encode Settings You can configure the settings of main stream and sub stream for the Device. You can also configure encode settings by selecting Main Menu > CAMERA > Encode > Audio/Video. After you have configured the P2P settings, on the Audio/Video interface, click Next. Encode Configure the settings for the main/sub streams parameters.
Page 87 User’s Manual Table 5-5 Main and sub streams parameters Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Enable the smart codec function. This function can reduce the video bit Smart Codec stream for non-important recorded video to maximize the storage space.
Page 88 User’s Manual 5.1.4.7 Configuring Snapshot Settings You can configure the basic snapshot settings such as quantity of snapshot each time, channel(s) to take snapshot, and image size and quality of snapshot. You can also configure general settings by selecting Main Menu > CAMERA > Encode > Snapshot. For more information about snapshot settings, see "5.8 Configuring Snapshot Settings."...
Page 89 User’s Manual recorded video, and the settings if to auto-delete the old files. You can also configure basic storage settings by selecting Main Menu > STORAGE > Basic. After you have configured the encode settings, on the Snapshot interface, click Next. Basic settings Configure the basic storage settings parameters.
Page 90 User’s Manual Record Configure the record settings parameters. Table 5-8 Record settings Parameter Description Channel In the Channel list, select a channel to record the video. In the Pre-record list, enter the amount of time that you want to start the Pre-record recording in advance.
Page 91 User’s Manual Parameter Description Define a period during which the configured recording setting is active. Period The system only activates the alarm in the defined period. Copy Click Copy to to copy the settings to other channels. Define the video recording period by drawing or editing. By default, it is active all the time. Define the period by drawing.
Page 92 User’s Manual When selecting MD&Alarm, the MD and Alarm check boxes will be cleared  respectively. Define the period by editing. Take Sunday as an example.  Click Period Enter the time frame for the period and select the event check box. ...
Page 93 User’s Manual Snapshot Configure the snapshot settings parameters. Table 5-9 Snapshot settings Parameter Description Channel In the Channel list, select a channel to take a snapshot. Select the check box of the event type which includes General, Motion, Event type Alarm, M&A, Intelligent, and POS.
Page 94: Live View
User’s Manual Change resolution Live View After you logged in the Device, the live view is displayed. The number of channels displayed depends on your model. To enter the live view screen from other interfaces, click on the top right of the screen. Live view 5.2.1 Live View Screen...
Page 95: Live View Control Bar
User’s Manual You can view the live video from the connected cameras through each channel on the screen. By default, the system time, channel name and channel number are displayed on each channel  window. This setting can be configured by selecting Main Menu > CAMERA > Overlay > Overlay. The figure in the bottom right corner represents channel number.
Page 96 User’s Manual Analog channel Digital channel Table 5-11 Live control bar description Function Function Function Instant Playback Manual Snapshot Camera Registration Digital Zoom Mute Instant Record Audio Talk...
Page 97 User’s Manual 5.2.2.1 Instant Playback You can play back the previous five minutes to sixty minutes of the recorded video. By clicking , the instant playback interface is displayed. The instant playback has the following features: Move the slider to choose the time you want to start playing. ...
Page 98 User’s Manual For some models, when the image is enlarged in the first way described previously, the selected  area is zoomed proportionally according to the window. When the image is in the enlarged status, you can drag the image toward any direction to view ...
Page 99: Navigation Bar
User’s Manual supports two-way talk. Click , the icon switches to , the two-way talk of the remote device is turned on. The two-  way talk of other digital channels is disabled. Click to cancel the two-way talk. The two-way talk of other digital channels is resumed. ...
Page 100: Shortcut Menu
User’s Manual Icon Function Open the Image interface. This function is supported only in single-channel layout. Open the record search interface. For detail, see "5.9 Playing Back Video." Open the Alarm Status interface to view the device alarm status. For details, see "5.21.3 Viewing Alarm Status Information."...
Page 101 User’s Manual Shortcut menu Table 5-13 Shortcut menu description Function Description Main Menu Open Main Menu interface. Open the PLAYBACK interface where you can search and play back Search record files. Open the PTZ interface. Configure the live view screen as a single-channel layout or multi- View Layout channel layout.
Page 102: Channel Sequence
User’s Manual Function Description Select Record Mode, you can configure the recording mode as Auto or Manual, or stop the recording. You can also enable or Manual Control disable snapshot function Select Alarm Mode, you can configure alarm output settings. Select General, the layout of live view screen is as default.
Page 103: Color Setting
User’s Manual Sequence Adjust channel sequence. Drag a channel to the target window split.  Drag a window split to another to change the sequence.  You can view the channel sequence according to the channel number on the lower-right corner of the window split.
Page 104 User’s Manual You can adjust the video image color effect such as sharpness, brightness, and contrast. The parameters are different according to the connected camera type. Take analog channel as an example. Parameters displayed on the interface vary from different cameras, the actual interface shall prevail. In the live view screen, right-click on the analog channel to see the shortcut menu, and then select Image, the Image interface is displayed.
Page 105 User’s Manual Parameter Description Adjust the image brightness. The value ranges from 0 to 100. The default value is 50. The bigger the value is, the brighter the image will become. You can Brightness adjust this value when the image as a whole looks dark or bright. However, the image is likely to become dim if the value is too big.
Page 106: Live View Display
User’s Manual Parameter Description You can customize four color modes. Click Custom. The Custom Color interface is displayed. In the Color Mode list, select Customized 1, for example. Then configure the settings for sharpness, hue, brightness, contrast and saturation. If you select All, the configuration will apply to all four Custom customized color modes.
Page 107 User’s Manual Table 5-15 Display parameters Parameter Description Output Port Indicates the main screen port. Select the Time Title check box, the current system time displays Time Title in each channel window in live view screen. To hide the time, clear the check box.
Page 108 User’s Manual Parameter Description an alarm is triggered. The main menu does not display on the extra screen.  If you do not enable the extra screen function, both the VGA port and HDMI port display  the same image. 5.2.7.2 Configuring Zero-Channel Settings You can view several video sources on one channel on the web end.
Page 109: Configuring Tour Settings
User’s Manual Parameter Description The default value is 1024. The actual arrange is decided and selected Bit Rate (Kb/S) dependent on the Device capability and frame rate. Click Apply to save the settings. In the live interface on the web, click to select one of the multi- channel modes, and then you can view the local video image.
Page 110 User’s Manual Main screen Sub screen Configure the settings for the tour parameters for both Main Screen and Extra Screen.
Page 111 User’s Manual Table 5-17 Screen parameters Parameter Description Enable Enable tour function. Enter the amount of time that you want each channel group displays on Interval (Sec.) the screen. The value ranges from 5 seconds to 120 seconds, and the default value is 5 seconds.
Page 112: Quick Operation Bar
User’s Manual Select channels Click OK. Modifying a Channel Group Double-click on a channel group, the Channel Group Modified interface is displayed. You can modify channel group and click OK to complete the settings. Modify channel group 5.2.9 Quick Operation Bar You can quickly access to the function modules on function titles and setting menu through shortcut icons on quick operation bar.
Page 113 User’s Manual Function titles Table 5-18 Function title description Description Icon Click to jump to SEARCH interface. Click to jump to ALARM interface. Click to jump to SMART DETECTION interface. Click to jump to POS interface. Click to jump to NETWORK interface. Click to jump to MAINTAIN interface.
Page 114: Entering Main Menu
User’s Manual Click CAMERA to enter the CAMERA interface. Setting menu Table 5-19 Setting menu description Description Icon Click to jump to CAMERA interface. Click to jump to NETWORK interface. Click to jump to STORAGE interface. Click to jump to SYSTEM interface. Click to jump to SECURITY interface.
Page 115 User’s Manual Main menu...
Page 116 User’s Manual Table 5-20 Main menu description Description Icon Includes nine function titles: SEARCH, ALARM, SMART DETECTION, POS, IoT, MAINTAIN, BACKUP, DISPLAY and AUDIO. Click each title to open the configuration interface of the title. SEARCH: Search for and play back the recorded video saved on the Device.
Page 117: Controlling Ptz Cameras
User’s Manual Controlling PTZ Cameras PTZ is a mechanical platform that carries a camera and a protective cover and performs overall control remotely. A PTZ can move in both horizontal and vertical direction to provide all-around view to the camera. Before operating PTZ, ensure the network connection between PTZ and the Device.
Page 118: Working With Ptz Control Panel
User’s Manual Parameter Description Remote: Connect through network by adding IP address of PTZ camera to the Device. In the Control Mode list, select Serial Port or HDCVI. For HDCVI series product, select HDCVI. The control signal is sent to the PTZ through the coaxial Control Mode cable.
Page 119 User’s Manual Table 5-22 PTZ control parameters Parameter Description Controls the movement speed. The bigger the value is, the faster the Speed movement will be. : Zoom out. Zoom : Zoom in. : Focus far. Focus : Focus near. : Image darker. Iris : Image brighter.
Page 120: Configuring Ptz Functions
User’s Manual Expanded PTZ control panel The functions with buttons in gray are not supported by the system.  Right-click once to return to the interface of PTZ basic control panel.  Table 5-23 PTZ control panel description Icon Function Icon Function Preset...
Page 121 User’s Manual Click the direction arrows to the required position. In the Preset box, enter the value to represent the required position. Click Setting to complete the preset settings. 5.4.3.2 Configuring Tours On the expanded PTZ control panel, click Click the Tour tab. Tour In the Tour No.
Page 122: Calling Ptz Functions
User’s Manual Pattern In the Pattern box, enter the value for pattern. Click Start to perform the directions operations. You can also go to the PTZ Control Panel to perform the operations of adjusting zoom, focus, iris, and directions. On the PTZ interface, click End to complete the settings. 5.4.3.4 Configuring Scan On the expanded PTZ control panel, click Click the Scan tab.
Page 123 User’s Manual Expanded PTZ control panel 5.4.4.1 Calling Presets On the expanded PTZ control panel, in the No. box, enter the value of the preset that you want to call. Click to call the preset. Click again to stop calling the preset. 5.4.4.2 Calling Tours On the expanded PTZ control panel, in the No.
Page 124: Calling Osd Menu
User’s Manual The PTZ camera performs scanning according to the configured borders. Click again to stop auto scanning. 5.4.4.5 Calling Pan On the expanded PTZ control panel, click to start moving in horizontal direction. Click again to stop moving. 5.4.4.6 Using Auxiliary Button On the expanded PTZ control panel, click , the AUX setting interface is displayed.
Page 125: Configuring Camera Settings
User’s Manual OSD menu On the PTZ Menu interface, click the arrow button to select the onscreen parameters. Click Enter to complete the settings. Configuring Camera Settings 5.5.1 Configuring Image Settings You can configure the image settings such as saturation, contrast, brightness, sharpness for each connected camera.
Page 126 User’s Manual Digital channel Configure the settings for the image parameters. On the digital channel interface, click More to display more parameters. Table 5-24 Image parameters Parameter Description Channel In the Channel list, select the channel that you want to configure. In the Cable Type list, select the cable type that the camera uses.
Page 127 User’s Manual Parameter Description Adjusts the image brightness. The bigger the value is, the brighter the image will become. You can adjust this value when the image as a whole looks dark or bright. However, the image is likely to become dim if the value Brightness is too big.
Page 128: Configuring Encode Settings
User’s Manual Parameter Description Configure the color and black&white mode of the image. This setting is not affected by the configuration files. The default setting is Auto. Color: The camera outputs color image only. Auto: Depends on the camera, such as overall brightness and whether Day &...
Page 129 User’s Manual Parameter Description Main Stream: In the Type list, select General, Motion, or Alarm. Type Sub Stream: This setting is not configurable. In the Compression list, select the encode mode. H.265: Main profile encoding. This setting is recommended. H.264H: High profile encoding. Low bit stream with high definition. Compression H.264: General profile encoding.
Page 130 User’s Manual Snapshot Configure the settings for the snapshot parameters. Table 5-26 Snapshot parameters Parameter Description In the Manual Snapshot list, select how many snapshots you want to take Manual Snapshot each time. In the Channel list, select the channel that you want to configure the Channel settings for.
Page 131: Configuring Overlay Settings
User’s Manual 5.5.2.3 Encode Enhancement Only some series products support encode enhancement.  Enabling or disabling this function will take effect after the device is rebooted.  This function is disabled by default. After it is enabled, when main stream resolution is 4K, the frame rate can be 10 fps.
Page 132: Configuring Covered Area Settings
User’s Manual Overlay Configure the settings for the text overlay parameters. Table 5-27 Overlay parameters Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Select the Time Title check box to display the system time on each channel Time Title window in the live view screen.
Page 133: Configuring Channel Type
User’s Manual Privacy masking Configure the settings for the covered area parameters. Table 5-28 Privacy masking parameters Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Preview: Select the Live check box to apply the configured covered block to the selected channel window in the live view screen.
Page 134: Upgrading Coaxial Camera
User’s Manual Channel type Configure the channels. Analog Channel: Select the transmission medium such as CVI, AHD, CVBS, and then  follow the onscreen instructions to complete the settings. IP Channel: You can enable the IP channels by disabling the corresponding analog ...
Page 135: Configuring Remote Devices
User’s Manual HDCVI update Click Browse. Select the upgrade file and then click OK. The HDVCI Update interface is displayed. You need to insert the USB storage device that contains the upgrading files. Select the check box of the channel that you want to upgrade. Click Update.
Page 136 User’s Manual Add camera Table 5-29 Parameters of adding camera Parameter Description Enable the Uninitialized function, the uninitialized devices out of the Uninitialized searched devices are displayed in the searched device list. Select the uninitialized device from the uninitialized device list, and the click Initialize Initialize to start initializing device.
Page 137 User’s Manual Parameter Description Add the device by manually configuring settings such as IP address, channel Manual Add selection. For details, see "5.6.1.3 Adding Remote Devices Manually." Displays the added devices. You can edit and delete the device, and view Added Device List the device information.
Page 138 User’s Manual Uninitialized devices Select the uninitialized device that you want to initialize. Click Initialize. Enter password (1) Configure the password and email information. If you select the Using current device password and email info check box, the remote device automatically uses the current password and email information, so you do not need to set the password and email address again and can go to Step 6.
Page 139 User’s Manual Enter password (2) Configure the settings for the password setting parameters. Table 5-30 Password setting parameters Parameter Description User The default is admin. The password must consist of 8 to 32 non-blank characters and contain at Password least two types of characters among upper case, lower case, number, and special character (excluding"'", """, ";", ":"...
Page 140 User’s Manual Network Configure the IP address. Select the DHCP check box, you do not need to enter the IP address information, because  the system will allocate one IP address to the remote device. Select the STATIC check box, you need to enter the IP address, subnet mast, default ...
Page 141 User’s Manual Device initialization Click Finished. 5.6.1.2 Adding Remote Devices Automatically On the Add Camera interface, click Search Device. The devices found are displayed. Search device Select the check box of the device.
Page 142 User’s Manual Click Add. The device is added into the Added Device area. You can also double-click the device to add it into the Added Device area.  You can add devices in batches.  5.6.1.3 Adding Remote Devices Manually On the Add Camera interface, click Manual Add.
Page 143 User’s Manual Parameter Description Password Enter the password of the user for the remote device. Enter the remote channel number of the remote device that you want to Remote CH No. add. Decoder Strategy In the Decoder Strategy list, select Default, Realtime, or Fluent. If the remote device is added through private protocol, the default type is TCP.
Page 144 User’s Manual Modify In the Channel list, select the channel that you want to modify settings for. Click OK to save the settings. To delete one or more added devices:  Click to delete one device. Select the check box of the devices that you want to delete, and then click Delete. 5.6.1.5 Modifying IP Address You can modify a single IP address or multiple IP addresses of remote devices at one time.
Page 145 User’s Manual Modify IP Configure the settings for IP address, subnet mask, default gateway, user name, and password. Click OK. To modify IP address in batches, do the following:  In the Searched Device list area, select the devices that you want to modify IP address in batches.
Page 146 User’s Manual Configure the settings for start IP address (the IP address is allocated in sequence), subnet mask, default gateway, user name, and password. Click OK to save the settings. 5.6.1.6 Exporting IP Address You can export the added IP address to the USB storage device. The exported information is saved in .csv file, which includes IP address, port number, channel number, manufacturer, user name, and password.
Page 147: Managing Remote Devices
User’s Manual Insert the USB storage device to the USB port of the Device. Click Import. Browse Select the file that you want to import. Click OK to start importing. After importing is completed, a pop-up message indicating "The import succeeded" is displayed.
Page 148 User’s Manual Select Main Menu > CAMERA > Camera List > Status. Status 5.6.2.2 Viewing Firmware Information You can view the device firmware information such as channel number, IP address, manufacturer, system version, video input, audio input, and alarm in. Select Main Menu >...
Page 149 User’s Manual Firmware 5.6.2.3 Upgrading Remote Devices Select Main Menu > CAMERA > Camera List > Update. Update Upgrade the device.
Page 150: Configuring Record Settings
User’s Manual File Update  Insert a USB storage device containing the upgrade files into the USB port of the Device. Select the devices that you want to upgrade. Click File Update. Select the upgrading files and click Apply. Online Update ...
Page 151: Configuring Recorded Video Storage Schedule
User’s Manual Record mode Configure the settings for the record control parameters. Table 5-32 Record control parameters Parameter Description Displays all the analog channels and the connected digital channels. You can Channel select a single channel or select All. Auto: Automatically record according to the record type and recording Main Stream/Sub time as configured in the recording schedule.
Page 152 User’s Manual If there is no alarm event, the system performs scheduled snapshot.  If there is any alarm event, the system performs event triggered snapshot.  5.8.1.1 Configuring Scheduled Snapshot Right-click on the live view screen, the shortcut menu is displayed. On the shortcut menu, select Manual Control >...
Page 153 User’s Manual Storage Schedule." 5.8.1.2 Configuring Event Triggered Snapshot Select Main Menu > CAMERA > Encode > Snapshot. In the Type list, select Event, and then configure other parameters. Event Select Main Menu > ALARM > Video Detection, and select the event type to configure, for example, select the Motion Detection tab.
Page 154: Configuring Snapshot Storage Schedule
User’s Manual 5.8.1.3 Configuring Face Detection Triggered Snapshot Select Main Menu > CAMERA > Encode > Snapshot. In the Type list, select Face Snapshot, and then configure other parameters. Face snapshot Select Main Menu > SMART DETECTION > Parameters > Face. Picture storage Select the Picture Storage check box and select the corresponding channel.
Page 155: Backing Up Snapshots To Ftp
User’s Manual You need to configure the storage schedule for the snapshot so that the snapshot can be saved. For details, see "5.1.4.10 Configuring Snapshot Storage Schedule." 5.8.3 Backing up Snapshots to FTP Select Main Menu > STORAGE > FTP. Enable the FTP function and configure the parameters.
Page 156: Instant Playback
User’s Manual Record mode Configure the settings for the record control parameters. Table 5-33 Record control parameters Parameter Description Displays all the analog channels and the connected digital channels. You can Channel select a single channel or select All. Auto: Automatically record according to the record type and recording Main Stream/Sub time as configured in the recording schedule.
Page 157 User’s Manual Video playback Table 5-34 Video playback description Function Description Display the searched recorded video or picture. Supports simultaneously playing in single-channel, 4-channel, 9-channel, and 16-channel. Display Window When playing back in a single channel, click and hold to select the area that you want to enlarge.
Page 158 User’s Manual Function Description Display the type and time period of the current recorded video. In the 4-channel layout, there are four time bars are displayed; in the other view layouts, only one time bar is displayed. Click on the colored area to start playback from a certain time. In the situation when you are configuring the settings, rotate the wheel button on the time bar, the time bar is zooming in from 0.
Page 159 User’s Manual Function Description In the Camera Name list, select the channel(s) that you want to play back. The window split is decided by how you select the channel(s). For example, if you select one channel, the playback is displayed in the single-channel view;...
Page 160 User’s Manual The play backward function and playback speed are dependent on the product version. The actual product shall prevail. You can also contact the technical support to consult the hardware version information. Table 5-35 Playback control bar description Icon Function Play/Pause.
Page 161 User’s Manual Icon Function Adjust volume of playback. Smart Search. For details about using the smart search, see "5.9.4 Smart Search." Smart detection. Click to select person or vehicle. The system plays the detected person or vehicle videos. Person and vehicle can be selected simultaneously. In the full screen mode, click to take a snapshot and save into the USB storage device or mobile HDD.
Page 162 User’s Manual 5.9.3.3 Clipping Recorded Video During playback, clip sections of recorded video and save to the USB storage device. For the video clip interface. Video clip Select a recorded video that you want to play. Click to start playing from the beginning. ...
Page 163: Smart Search
User’s Manual Backup Click Backup. If you do not want to back the file, clear the check box. 5.9.4 Smart Search During playback, you can analyze a certain area to find if there was any motion detection event occurred. The system will display the images with motion events of the recorded video. Not all models support this function.
Page 164: Marking And Playing Back Video
User’s Manual The grid area supports 22×18(PAL) and 22×15(NTSC). Click The screen starts playing back the motional splices of recorded video for the selected searching area. Click to exit the playback. 5.9.5 Marking and Playing Back Video You can mark the recording for somewhere important. Then you can easily find the marked recording by searching time and mark name.
Page 165 User’s Manual Tag list Double-click the file that you want to play back. To search the marked video by time, in the search box on the top-right of the interface, enter the time, and then click Playing Back Time before the Tag You can configure to play N seconds of the tagged video before the tagged time.
Page 166: Playing Back Snapshots
User’s Manual Tag management Be default, it manages all the tagged videos of the selected channel.  To search the tagged video, select channel number from the Channel list, enter time in Start Time  box and End Time box, and then click Search. All the tagged videos display in time order.
Page 167: Using The File List
User’s Manual You can clip the recorded video files into splices and then play back at the same time to save your time. Not all models support this function. Select Main Menu > SEARCH. In the Search Type list, select Subperiod; In the Split Mode list, select 4, 9, or 16. Subperiod In the Calendar area, select a date.
Page 168 User’s Manual File list Start playback. Click , the playback starts from the first file by default.  Click any file, the system plays back this file.  In the time box on the top of the file list interface, you can enter the specific time to search ...
Page 169: Alarm Events Settings
User’s Manual Locking and Unlocking the Recorded Video To lock the recorded video, on the File List interface, select the check box of the recorded video,  and then click . The locked video will not be covered. To view the locked information, click , the File Lock interface is displayed.
Page 170: Alarm Input Settings
User’s Manual Alarm information In the Type list, select the event type; In the Start Time box and End Time box, enter the specific time. Click Search. The search results are displayed. Click Backup to back up the search results into the external storage device. Click to play the recorded video of alarm event.
Page 171 User’s Manual Local Configure the settings for the local alarms. Table 5-36 Local alarm parameters Parameter Description Alarm-in Port Select the channel number. Alarm Name Enter the customized alarm name. Enable Enable or disable the local alarm function. Device Type In the Device Type list, select NO or select NC as the voltage output type.
Page 172 User’s Manual Parameter Description Select the Show Message check box to enable a pop-up message in your Show Message local host PC. Select the Report Alarm check box to enable the system to upload the Report Alarm alarm signal to the network (including alarm center) when an alarm event occurs.
Page 173 User’s Manual Click Default to restore the default setting.  Click Copy to, in the Copy to dialog box, select the additional channel(s) that you want to copy  the local alarm settings to, and then click Apply. 5.10.2.2 Configuring Alarms from Alarm Box You can connect the alarm box to the RS-485 port of the Device.
Page 174 User’s Manual CAM ext Configure the alarm input settings from the external IPC. For details, see Table 5-36. Click Apply to complete the settings. Click Default to restore the default setting.  Click Copy to to copy the settings to other channels. ...
Page 175 User’s Manual CAM offline Configure the alarm input settings from the offline IPC. Click Apply to complete the settings. Click Default to restore the default setting.  Click Copy to to copy the settings to other channels.  5.10.2.5 Configuring Alarms from HDCVI Devices Select Main Menu >...
Page 176: Alarm Output Settings
User’s Manual HDCIV alarm In the Channel list, select a channel or All. Click Configure the settings for other parameters of the Alarm Box. Click OK to save the settings. Click Apply to complete the settings. 5.10.3 Alarm Output Settings 5.10.3.1 Configuring Alarm Output When the Device activates alarms, the connected alarm device generates alarms in the way that you can configure in this section.
Page 177 User’s Manual Alarm mode Configure the settings for the alarm output. Table 5-37 Alarm output parameters Parameter Description Local Alarm Type Select alarm type for each alarm output port. Alarm Status Indicates the status of each alarm output port. Select the alarm box number corresponding to the address number Alarm Box configured by the DIP switch on the Alarm Box.
Page 178 User’s Manual White light Configure the settings for the white light parameters. Table 5-38 White light parameters Parameter Description In the Channel list, select a channel that is connected to a white light Channel camera. Set a length of time for the Device to delay turning off alarm after the Delay alarm is cancelled.
Page 179 User’s Manual Siren Configure the settings for the siren parameters. Table 5-39 Siren parameters Parameter Description In the Channel list, select a channel that is connected to a camera that Channel supports audio function. Play Click Play to manually trigger the IP camera to play audio file. Set a length of time for the Device to delay turning off alarm after the alarm is Delay cancelled.
Page 180: Video Detection
User’s Manual Browse Select the upgrade audio file (.bin). Click OK to return to the Siren interface. Click Upgrade to upgrade the alarm audio file of the camera. 5.10.4 Video Detection Video detection adopts computer vision and image processing technology. The technology analyzes the video images to detect the obvious changes such as moving objects and blurriness.
Page 181 User’s Manual Motion detection Configure the settings for the motion detection parameters. Table 5-40 Motion detection parameters Parameter Description Channel In the Channel list, select a channel to set the motion detection. Region Click Setting to define the motion detection region. Enable Enable or disable the motion detection function.
Page 182 User’s Manual Parameter Description Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm devices connected to the selected output port. Alarm-out Port External Alarm: Enable alarm activation through the connected alarm box. Wireless Siren: Enable alarm activation through devices connected by USB gateway or camera gateway.
Page 183 User’s Manual Parameter Description Select the check box to enable the function. When an alarm event occurs, the extra screen outputs the settings configured in Main Menu > DISPLAY > Tour > Sub Screen. Sub Screen Not all models support this function. ...
Page 184 User’s Manual Region parameters Parameter Description Name Enter a name for the region. Every region of every channel has an individual sensitivity value. Sensitivity The bigger the value is, the easier the alarms can be activated. Adjust the threshold for motion detect. Every region of every channel has an Threshold individual threshold.
Page 185 User’s Manual any day, click the half-hour blocks to select the active periods, all the days will take the same settings. Define the period by editing. Take Sunday as an example.  Click Period Enter the time frame for the period, and then select the check box to enable the settings. ...
Page 186 User’s Manual Video loss To configure the settings for the video loss detection parameters, see“5.10.4.1 Configuring Motion Detection Settings. ” For PTZ activation, different from motion detection, the video loss detection can activate PTZ preset, tour, and pattern. Click Apply to complete the settings. Click Default to restore the default setting.
Page 187 User’s Manual Video tampering To configure the settings for the tampering detection parameters, see“5.10.4.1 Configuring Motion Detection Settings. ” For PTZ activation, different from motion detection, the video loss detection can activate PTZ preset, tour, and pattern. Click Apply to complete the settings. Click Default to restore the default setting.
Page 188 User’s Manual Video quality analytics To configure the settings for the diagnosis parameters, see "5.10.4.1 Configuring Motion Detection Settings. " Click Apply to complete the settings. Click Default to restore the default setting. Setting the Types for Diagnosing Targets Next to Rule, click Setting. Video quality analytics Select the items that you want to diagnose and set the threshold (30 by default).
Page 189: System Events
User’s Manual Table 5-41 Video quality analytics parameters Parameter Description A horizontal, vertical or diagonal stripe that might appear in the video Stripe because of device aging or electronic interruption. Such stripe brings visual interruption. Video noises such as blurriness or quality reduction that is caused by Noise optical distortion or device problem during camera shooting.
Page 190 User’s Manual Disk Configure the settings for the HDD event. Table 5-42 HDD event parameters Parameter Description In the Event Type list, select No Disk, Disk Error, or Low Space as the event Event Type type. Enable Enable or disable the HDD event detection function. Click Setting to display setting interface.
Page 191 User’s Manual Parameter Description Select the Send Email check box to enable the system to send an email notification when an alarm event occurs. Send Email To use this function, make sure the email function is enabled in Main Menu > NETWORK > Email. Buzzer Select the check box to activate a buzzer noise at the Device.
Page 192: Configuring Disarming
User’s Manual Parameter Description Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm devices connected to the selected output port. Alarm-out Port External Alarm: Enable alarm activation through the connected alarm box. Wireless Siren: Enable alarm activation through devices connected by USB gateway or camera gateway.
Page 193: Smart Detection
User’s Manual Disarming Select alarm linkage actions to disarm. All alarm linkage actions will be disarmed when you select All. Click Apply. Smart Detection Smart detection includes SMD, human face and IVS. The system processes and analyzes video images, abstracts key information from the video, and activates alarms when it detects that person, vehicle, face or behavior matches the detection rule.
Page 194 User’s Manual 5.11.1.1 Configuring SMD Settings Set SMD parameters. When the Device detects information, the system activates alarms. Select Main Menu > SMART DETECTION > Parameters > SMD. Select the channel and enable. Set parameters. Table 5-44 SMD parameters Parameter Description Channel In the Channel list, select a channel to set the motion detection.
Page 195 User’s Manual Parameter Description Wireless Siren: Enable alarm activation through devices connected by USB gateway or camera gateway. Set a length of time for the Device to delay turning off alarm after the external alarm is cancelled. The value ranges from 0 seconds to 300 Post-Alarm seconds, and the default value is 10 seconds.
Page 196 User’s Manual Parameter Description Select the check box to enable the Device to record a local alarm log. Select to enable audio broadcast/alarm tones in response to a motion Alarm Tone detection event. White Light Select the check box to enable the white light alarm of the camera. Siren Select the check box to enable the sound alarm of the camera.
Page 197: Configuring Face Detection
User’s Manual Search result 5.11.2 Configuring Face Detection You can configure the face detection settings and search the detected faces in the defined time period. Not all models support this function.  Only the analog channel 1 supports this function. The IP channel does not support this function. ...
Page 198 User’s Manual Table 5-45 Face detection parameters Parameter Description In the Channel list, select the channel that you want to configure the face detection settings. Channel Only the analog channel 1 supports this function. Enable Enable or disable the face detection function. Click View Setting to draw areas to filter the target.
Page 199 User’s Manual Parameter Description Click Setting to display the PTZ interface. Enable PTZ linkage actions, such as selecting the preset that you want to be called when an alarm event occurs. PTZ Linkage Face Detect can only link PTZ preset. Set a length of time for the Device to delay turning off recording after Post Record the alarm is cancelled.
Page 200 User’s Manual Face In the Start Time box and End Time box, enter the time. Select the display by clicking Diagram or clicking List. Click Search. The faces searched in the defined period are displayed. Click Export to export the search results to the connected USB device. DAV and MP4 format are supported.
Page 201 User’s Manual Search result (diagram) Search result (list)
Page 202: Configuring Ivs Function
User’s Manual 5.11.2.3 Playing the Detected Faces On the displayed faces as shown in Figure 5-141, double-click on the face. Record playback Click to start playing the recorded detected face. Click Back to exit the playing interface and return to the faces displaying interface. 5.11.3 Configuring IVS Function The IVS function processes and analyzes the images to extract the key information to match with the preset rules.
Page 203 User’s Manual In the Channel list, select the channel number that you want to configure the IVS function. Click Add. Add rule Configure the parameters for the rule that you selected. Select the check box of the rule to enable it. Click Apply to complete the settings.
Page 204 User’s Manual 5.11.3.1.2 Configuring Tripwire Rules When the target object crosses the tripwire in the defined direction, the system activates alarms. The tripwire can be configured as a straight line or broken line.  Supports detecting one-way or two-way tripwire crossing. ...
Page 205 User’s Manual Tripwire rule Tripwire rule (preset) Configure the settings for the parameters of drawing rules. Table 5-46 Rule parameters Parameter Description Name Enter the customized rule name. Direction Set the direction of the tripwire. You can choose A to B (left to right), B to...
Page 206 User’s Manual Parameter Description A (right to left), and Both. Click to draw areas to filter the target. Target Filter You can configure two filtering targets (maximum size and minimum size). When the target that is crossing the tripwire is smaller than the minimum size or larger than the maximum size, no alarms will be activated.
Page 207 User’s Manual Parameter Description Click Setting to display setting interface. Local Alarm: Enable alarm activation through the alarm devices connected to the selected output port. Alarm-out Port Extension Alarm: Enable alarm activation through the connected alarm box. Wireless Siren: Enable alarm activation through devices connected by USB gateway or camera gateway.
Page 208 User’s Manual Parameter Description Select the check box to enable the function. When an alarm event occurs, the extra screen outputs the settings configured in Main Menu > DISPLAY > Tour > Extra Screen. Sub Screen Not all models support this function. To use this function, extra screen shall be enabled.
Page 209 User’s Manual Intrusion Draw an area. In the Channel list, select the channel that you want to configure the rules for. Click The monitoring screen to configure the intrusion rules is displayed. See Figure 5-151 for analog camera and the IP camera without preset, and see Figure 5-152 for IP camera with preset.
Page 210 User’s Manual Intrusion rule Intrusion rule (preset) Configure the settings for the parameters of drawing rules. Table 5-48 Intrusion parameters Parameter Description Name Enter the customized rule name. Action Configure the actions that are defined as intrusion. You can select the...
Page 211 User’s Manual Parameter Description Appear check box and the Cross check box. In the Direction list, select the direction of crossing the configured area. Direction You can select Both, Enter, and Exit. Click to draw areas to filter the target. Target Filter You can configure two filtering targets (maximum size and minimum size).
Page 212 User’s Manual Abandoned object Draw an area. In the Channel list, select the channel that you want to configure the rules for. Click The monitoring screen to configure the abandoned rules is displayed. See Figure 5-154 for analog camera and see Figure 5-155 for IP camera.
Page 213 User’s Manual Abandoned object rule Abandoned object rule (preset) Configure the settings for the parameters of drawing rules.
Page 214 User’s Manual Table 5-49 Abandoned object parameters Parameter Description Name Enter the customized rule name. Configure the minimum time period for activating alarms by detecting Duration the abandoned objects. Click to draw areas to filter the target. Filtering Target You can configure two filtering targets (maximum size and minimum size). When the target that is crossing the tripwire is smaller than the minimum size or larger than the maximum size, no alarms will be activated.
Page 215 User’s Manual Draw an area. In the Channel list, select the channel that you want to configure the rules for. Click The monitoring screen to configure the missing rules is displayed. See Figure 5-157 for analog camera and the IP camera without preset, and see Figure 5-158 for IP camera with preset.
Page 216 User’s Manual Missing object (preset) Configure the settings for the parameters of drawing rules. Table 5-50 Missing object parameters Parameter Description Name Enter the customized rule name. Configure the minimum time period for activating alarms by detecting Duration the missing objects. Click to draw areas to filter the target.
Page 217 User’s Manual 5.11.3.2 Enabling the Intelligent Settings for IP Camera Not all IP cameras support this function.  The interface might be different depending on the connected IP camera.  After configuring the intelligent settings for IP cameras (refer to 5.11.3.1 "Configuring Intelligent Settings"), you still need to enable to apply the configurations.
Page 218 User’s Manual Smart plan For the IP camera without preset, see Figure 5-161.  IVS (without preset) Enable the IVS function. For the IP camera with preset, do the following:  In the Preset list, select 1_Preset1.
Page 219 User’s Manual All the presets that the IP camera has are displayed in the Preset list, and you just need to select the preset that you have configured the intelligent settings as shown in Figure 5-159. Click Add. The selected preset is displayed in the table and the IVS button and Face Detect button are displayed.
Page 220 User’s Manual AI search In the Channel list, select the channel that you want to search for the events. In the Type list, select the event type that you want to search. In the Start Time box and End Time box, enter the date and time. Select the display mode of the search results by clicking Diagram or List.
Page 221 User’s Manual Search results (diagram) Search results (list) Double-click the video or click...
Page 222: Iot Function
User’s Manual Record playback Click to play back the recorded video. Click Back to stop the playback and return to the SMART SEARCH interface. Click Backup to export the recorded video files. DAV and MP4 format are supported. IoT Function 5.12.1 Configuring Sensor Settings You can connect external sensors wirelessly through the Device with USB gateway or through connecting to a camera gateway.
Page 223 User’s Manual Sensor pairing In the Access Type list, select USB Gateway. Click Add. Add gateway Click Pair. The Device starts pairing with the sensor. After pairing is completed, see Figure 5-169.
Page 224 User’s Manual Paired Click Back to exit the pairing interface. The added sensor information is displayed. Click to modify the sensor name; click to delete sensor information. Sensor pairing 5.12.1.2 Connecting Sensor through Camera with Gateway...
Page 225 User’s Manual Only the camera with gateway supports this function. Select Main Menu > IoT > Management > Sensor Pairing. Sensor pairing In the Access Type list, select Camera Gateway. In the Channel list, select the channel that is connected to the camera. Click Add.
Page 226 User’s Manual After pairing is completed, see Figure 5-173. Paired Click Back to exit the pairing interface. Click to modify the sensor name; click to delete sensor information. Sensor pairing 5.12.1.3 Configuring Alarm Linkage Select Main Menu > IoT > Management > Wireless Detector.
Page 227 User’s Manual Wireless detector In the Access Type list, select USB Gateway, Camera Gateway, or All. When Access Type is Camera Gateway, you can select Channel to filter the status of present wireless detector. Click Alarm linkage settings Configure the settings for alarm linkage.
Page 228 User’s Manual Table 5-51 Alarm linkage parameters Parameter Description Name Enter the customized alarm name. Click Setting to display setting interface. Define a period during which the motion detection is active. For details, see Schedule "Setting Motion Detection Period" section in "5.10.4.1 Configuring Motion Detection Settings.
Page 229: Configuring Temperature And Humidity Camera
User’s Manual Parameter Description Show Message: Select the Show Message check box to enable a pop-up message in your local host PC. Buzzer: Select the check box to activate a buzzer noise at the Device. Video Matrix: Select the check box to enable the function. When an alarm event occurs, the video output port outputs the settings configured in "Main Menu >...
Page 230 User’s Manual Temperature/humidity Select the Enable check boxes to enable IoT function. Enable IoT The Device starts detecting the temperature and humidity data from the camera and display on the Realtime Display interface. (Optional) Set temperature displaying mode. When Show°F (Fahrenheit Degree) is selected, the temperature will be displayed by...
Page 231 User’s Manual Fahrenheit degree in Realtime Display tab. 5.12.2.2 Viewing Temperature and Humidity Data You can view the temperature and humidity data on the Realtime Display interface after the IoT function is enabled. In the Refresh Interval box, select data refresh interval. For example, you can select 5 Sec. You can also display the temperature and humidity data in graphical way by selecting the Display Chart check box to.
Page 232 User’s Manual Realtime display Click Lock to lock the data. The export button is enabled. Click Export. The system starts exporting the data. After exporting is finished, a Message dialog box is displayed. Click OK. You can find the exported data on your USB device. 5.12.2.4 Configuring Alarm Linkage You can configure alarm linkage settings for temperature and humidity data.
Page 233 User’s Manual Temperature/humidity On the temperature information line, click Temperature setting Configure the settings for alarm linkage.
Page 234 User’s Manual Table 5-52 Alarm linkage settings Parameter Description Access Point Indicates the channel that the camera is connected to. Type Temperature by default. Detect Position Name Set the detect position name. Select the channel that you want to preview to help monitor the channel Preview Channel of access point.
Page 235 User’s Manual Parameter Description Select the channel(s) that you want to record. The selected channel(s) starts recording after an alarm occurs. Record Channel The recording for IoT alarms and auto recording function must be enabled. For details, see "5.1.4.9 Configuring Recorded Video Storage Schedule"...
Page 236 User’s Manual Temperature/humidity On the humidity information line, click Humidity setting Configure the settings for the following parameters.
Page 237 User’s Manual Table 5-53 Alarm linkage settings Parameter Description Access Point Indicates the channel that the camera is connected to. Type Humidity by default. Detect Position Name Set the detect position name. Select the channel that you want to preview to help monitor the channel Preview Channel of access point.
Page 238 User’s Manual Parameter Description Select the check box to enable a tour of the selected channels. Tour To use this function, make sure the tour is enabled and configured in Main Menu > DISPLAY > Tour. Select to enable audio broadcast/voice prompts in response to a Alarm Tone temperature alarm event.
Page 239 User’s Manual IOT search Configure the parameters settings. Table 5-54 IOT parameters Parameter Description Access Point Indicates the channel that the camera is connected to. Display Type In the Display Type list, select List or Diagram. Select the information type that you want to search. You can select Type Humidity or Temperature.
Page 240 User’s Manual List For the data displayed in graph, see Figure 5-187.  Graph...
Page 241: Configuring Wireless Siren
User’s Manual Click Export. The system starts exporting the data. After exporting is finished, a Message dialog box is displayed. Click OK. You can find the exported data on your USB device. 5.12.3 Configuring Wireless Siren You can connect the wireless siren to the Device, when there is an alarm event activated on the Device, the wireless siren generates alarms.
Page 242: Configuring Pos Settings
User’s Manual Configuring POS Settings You can connect the Device to the POS (Point of Sale) machine and receive the information from it. This function applies to the scenarios such as supermarket POS machine. After connection is established, the Device can access the POS information and display the overlaid text in the channel window.
Page 243: Configuring Pos Settings
User’s Manual 5.13.2 Configuring POS Settings Select Main Menu > POS > POS Setting. POS setting Configure the settings for the POS parameters. Table 5-56 POS parameters Parameter Description In the POS Name list, select the POS machine that you want to configures settings for.
Page 244: Configuring Backup Settings
User’s Manual Parameter Description In the Connect Type list, select the connection protocol type. Click , the IP Address interface is displayed. Connecttion Mode In the Source IP box, enter the IP address (the machine that is connected to the Device) that sends messages. Character Encode Select a character encoding mode.
Page 245: Backing Up Files
User’s Manual backup and upgrading operations. See Figure 5-191. For details, see "5.14.2 Backing up Files", "5.21.2 Viewing Log Information", "5.20.4 Exporting and Importing System Settings", and "5.20.6 Updating the Device." Find USB device 5.14.2 Backing up Files You can back up the recorded videos and snapshots. Select Main Menu >...
Page 246 User’s Manual Parameter Description Click Format, the Format interface is displayed. If the capacity of external storage device is less than 2TB, you can Format select FAT32 or NTFS to format it. If the capacity of external storage device is equal to or more than 2TB, you can only select NTFS to format it.
Page 247: Network Management
User’s Manual Network Management 5.15.1 Configuring Network Settings You can ensure the network interworking between the Device and other devices through configuring the network settings. 5.15.1.1 Configuring TCP/IP Settings You can configure the settings for the Device such as IP address, DNS according to the networking plan.
Page 248 User’s Manual Port Configure the settings for the connection parameters. The parameter setting can take effect without need to reboot the device. Table 5-58 Port parameters Parameter Description The allowable maximum clients accessing the Device at the same time, Max Connection such as WEB, Platform, and Mobile Phone.
Page 249 User’s Manual Parameter Description HTTPS communication port. The default value setting is 443. You can HTTPS Port enter the value according to your actual situation. Click Apply to complete the settings. 5.15.1.3 Configuring Wi-Fi Connection Settings You can make wireless connection between the Device and the other devices in the same network through Wi-Fi settings, facilitating the devices connection and mobility.
Page 250 User’s Manual Table 5-59 Wi-Fi connection parameters Parameter Description Enable Connect Automatically. Connect After the Device is restarted, it will automatically connect to the nearest Automatically hotspot that had been connected successfully. Refresh the hotspot list. The self-adaption function such as adding Refresh password is supported if such setting was once configured.
Page 251 User’s Manual 3G/4G The 3G/4G interface is consisted of three areas: Area 1: Displays the signal strength.  Area 2: Displays the module configurations.  Area 3: Displays the connection state.  The information of Area 2 will display after the 3G/4G module is connected; while the information of Area 1 and Area 3 will display only after the 3G/4G function is enabled.
Page 252 User’s Manual Wireless network Click Apply to complete the settings. Supported 3G/4G Modules by the Device China Mobile 3G/4G: ZTE MF832S  China Mobile 4G: ZTE MF832S  China Unicom 3G: ZTE MF667S  China Telecom 4G: ZTE AC2736  If the Device is connected to China Telecom 3G/4G network, you can log in to the Device with the ...
Page 253 User’s Manual 5.15.1.5 Configuring PPPoE Settings PPPoE is another way for the Device to access the network. You can establish network connection by configuring PPPoE settings to give the Device a dynamic IP address in the WAN. To use this function, firstly you need to obtain the user name and password from the Internet Service Provider.
Page 254 User’s Manual Preparing for Configuration Confirm if the Device supports the DDNS Type and log in to the website provided by the DDNS service provider to register the information such as domain from PC located in the WAN. After you have registered and logged in the DDNS website successfully, you can view the information of all the connected devices under this user name.
Page 255 User’s Manual Parameter Description The domain name for registering on the website of DDNS service Domain Name provider. User Name Enter the user name and password obtained from DDNS service provider. You need to register (including user name and password) on Password the website of DDNS service provider.
Page 256 User’s Manual Table 5-62 Email parameters Parameter Description Enable the email function. Enable There might be risk of sending data to specified email address after it is enabled. SMTP Server Enter the address of SMTP server of sender’s email account. Enter the port value of SMTP server.
Page 257 User’s Manual the IP address on the WAN. Preparation for Configuration Log in to the router to set the WAN port to enable the IP address to connect into the WAN.  Enable the UPnP function at the router.  Connect the Device with the LAN port on the router to connect into the LAN.
Page 258 User’s Manual Parameter Description Indicates the status of UPnP function. Status Offline: Failed. Online: Succeeded. Enter IP address of router on the LAN. LAN IP After mapping succeeded, the system obtains IP address automatically without performing any configurations. Enter IP address of router on the WAN. WAN IP After mapping succeeded, the system obtains IP address automatically without performing any configurations.
Page 259 User’s Manual Configuration Steps Select Main Menu > NETWORK > SNMP. SNMP Configure the settings for the SNMP parameters. Table 5-64 SNMP parameters Parameter Description Enable Enable the SNMP function. Select the check box of SNMP version(s) that you are using. Version The default version is V3.
Page 260 User’s Manual Parameter Description Authentication Type Includes MD5 and SHA. The system recognizes automatically. Authentication Enter the password for authentication type and encryption type. The Password password should be no less than eight characters. Encryption Password In the Encryption Type list, select an encryption type. The default Encryption Type setting is CBC-DES.
Page 261 User’s Manual Table 5-65 Multicast parameters Parameter Description Enable Enable the multicast function. Enter the IP address that you want to use as the multicast IP. IP Address The IP address ranges from 224.0.0.0 through 239.255.255.255. Enter the port for the multicast. The port ranges from 1025 through Port 65000.
Page 262 User’s Manual Register Configure the settings for the register parameters. Table 5-66 Register parameters Parameter Description Enable Enable the register function. The default value is 1. Enter the server IP address or the server domain that you want to Server IP Address register to.
Page 263: Configuring Network Testing Settings
User’s Manual Alarm center Configure the settings for the alarm center parameters. Table 5-67 Alarm center parameters Parameter Description Enable Enable the alarm center function. In the Protocol Type list, select protocol type. The default is ALARM Protocol Type CENTER. Server Address The IP address and communication port of the PC installed with alarm Port...
Page 264 User’s Manual 5.15.2.1 Testing the Network You can test the network connection status between the Device and other devices. Select Main Menu > MAINTAIN > Network > Test. Network test In the Destination IP box, enter the IP address. Click Test. After testing is completed, the test result is displayed.
Page 265 User’s Manual Test result 5.15.2.2 Capturing Packet and Backing up Packet capture means the operations such as capturing, resending, and editing data that are sent and received during network transmission. When there is network abnormality, you can perform packet capturing and back up into the USB storage device. This date can be provided to the technical support for analyzing the network condition.
Page 266 User’s Manual Test Connect a USB storage device to the Device. Click Refresh. The Device starts detecting the USB storage device and displays its name in the Device Name box. Select the route of the data that you want to capture and back up. In the Packet Sniffer Backup area, click Browse.
Page 267: Configuring Account Settings
User’s Manual If there are several USB storage devices are connected to the Device, you can select  from the Device Name list. Click Refresh to total space, free space and the file list in the selected USB storage  device.
Page 268: Configuring User Account
User’s Manual account cannot be set randomly. You can manage the account by user and group and the name cannot be repeated. Every user  must belong to a group, and one user only belongs to one group. 5.16.1 Configuring User Account 5.16.1.1 Adding a User Account Select Main Menu >...
Page 269 User’s Manual Table 5-68 Parameters of adding user Parameter Description Username Enter a user name and password for the account. Password Confirm Password Re-enter the password. Optional. Remarks Enter a description of the account. User MAC Enter user MAC address Select a group for the account.
Page 270 User’s Manual  Define for several days of a week: Click before each day, the icon switches to . On the timeline of any selected day, click the half-hour blocks to select the active periods, all the days with will take the same settings. ...
Page 271 User’s Manual User Click for the user account that you want to modify. Modify Change the settings for password, user name, user group, user MAC, memo, period, and authority. The new password can be set from 8 digits through 32 digits and contains at least two types from number, letter and special characters (excluding"'", """, ";", ":"...
Page 272: Configuring Group Account
User’s Manual For the admin account, you enable/disable the unlock pattern and modify password hint. To use the unlock pattern, enable Unlock Pattern, click , draw a pattern in the  Unlock Pattern interface, and then click Save to save the setting. Enter password hint text in Password Hint box.
Page 273 User’s Manual Group Click Add. Add group Configure the settings for the parameters of adding a group. Table 5-69 Parameters of adding a group Parameter Description Group Name Enter a name for the group. Optional. Remarks Enter a description of the account.
Page 274 User’s Manual Parameter Description In the Permission area, select the check boxes in the System tab, Permission Playback tab, and Monitor tab. Click OK to complete the settings. 5.16.2.2 Modifying a Group Select Main Menu > ACCOUNT > Group. Group Click for the group account that you want to modify.
Page 275 User’s Manual Modify Change the settings for group name, memo, and authority. Click OK to complete the settings. 5.16.2.3 Deleting a Group Select Main Menu > ACCOUNT > Group. Group...
Page 276: Configuring Onvif Users
User’s Manual Click for the user account that you want to delete. Click OK to delete a group. 5.16.3 Configuring ONVIF Users The device manufactured by other company can connect to the Device through ONVIF protocol by an authorized ONVIF account. The admin account is created for ONVIF users right after the Device has been initialized Select Main Menu >...
Page 277: Audio Management
User’s Manual Enter user name, password, and select the group that you want this account to belong to. Click OK to save the settings. Click to modify the account; Click to delete the account. Audio Management Audio management function manages audio files and configures the playing schedule. When there is an alarm event, the audio file can be activated.
Page 278: Configuring Playing Schedule For Audio Files
User’s Manual Add file Select the audio files that you want to import. Click OK to start importing audio files from the USB storage device. If the importing is successful, the audio files will display in the File Management interface. Imported file The imported audio files are automatically saved into the HDD, so you do not need to connect to the USB storage device to get the file next time.
Page 279: Storage Management
User’s Manual Audio play Configure the settings for the schedule parameters. Table 5-70 Schedule parameters Parameter Description In the Period box, enter the time. Select the check box to enable the Period settings. You can configure up to six periods. In the File Name list, select the audio file that you want to play for this File Name configured period.
Page 280: Configuring The Recording And Snapshot Schedule
User’s Manual Basic Configure the settings for the basic settings parameters. Table 5-71 Basic settings Parameter Description Configure the settings for the situation all the read/write discs are full. Select Stop to stop recording Disk Full Select Overwrite to overwrite the recorded video files always from the earliest time.
Page 281 User’s Manual status, total space and free space, and serial number of the HDD port. Disk manager Configuring the settings for the HDD manager. HDD type setting: In the Properties list, select Read/Write, Read Only, and then click  Apply to save the settings. HDD format: Select the HDD that you want to format, click Format, and enable Clear ...
Page 282: Configuring Record
User’s Manual 5.18.4 Configuring Record Record type includes auto and manual record. You can configure record type of main stream and sub stream. See "5.7 Configuring Record Settings". 5.18.5 Configuring Advance Settings Create HDD group, and save main stream, sub stream and snapshot of designated channels to the HDD group.
Page 283 User’s Manual Main stream Sub stream...
Page 284: Configuring Disk Quota
User’s Manual Snapshot Click Apply to complete the settings. 5.18.6 Configuring Disk Quota By configuring quota, allocate fixed storage capacity to each channel, and distribute the storage space of each channel reasonably. If the interface displays that "Current HDD Mode is HDD Group", click Change to Quota Mode, ...
Page 285: Configuring Hdd Detecting Settings
User’s Manual Disk quota Select the channels you want to configure, and select quota from the drop-down list of corresponding HDD. Click Apply to complete the settings. Click Quota Statistics to view the quota of each channel in HDD. See Figure 5-239. Quota statistics 5.18.7 Configuring HDD Detecting Settings Not all models support this function.
Page 286 User’s Manual HDD detecting function detects the current status of HDD to let you know the HDD performance and replace the defective HDD. 5.18.7.1 Checking HDD You can detect HDD by key area detect and global detect. Key area detect: Detect the files saved in HDD. The detected bad track can be repaired by ...
Page 287 User’s Manual Detection result 5.18.7.2 View Detecting Results After the detecting is completed, you can view the detecting reports to find out the problem and replace the defective HDD to avoid data loss. Select Main Menu > STORAGE > Disk Check > Check Report. Report Click You can view detecting results and S.M.A.R.T reports.
Page 288: Configuring Record Estimate
User’s Manual Details S.M.A.R.T 5.18.8 Configuring Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity, and calculate the required HDD capacity according to the record period. Select Main Menu > STORAGE > Rec Estimate.
Page 289 User’s Manual Rec estimate Click You can configure the resolution, frame rate, bit rate and record time for the selected channel. Click OK to save the settings. Then the system will calculate the time period that can be used for storage according to the channels settings and HDD capacity.
Page 290: Configuring Ftp Storage Settings
User’s Manual By time Calculating HDD Capacity for Storage On the Rec Estimate interface, click the By Time tab. By time In the Time box, enter the time period that you want to record. Total space 5.18.9 Configuring FTP Storage Settings You can store and view the recorded videos and snapshots on the FTP server.
Page 291 User’s Manual Configure the settings for the FTP settings parameters. Table 5-72 FTP parameters Parameter Description Enable Enable the FTP upload function. FTP: Plaintext transmission. FTP type SFTP: Encrypted transmission (recommended) Server Address IP address of FTP server. FTP: The default is 21. Port SFTP: The default is 22.
Page 292: Security Center
User’s Manual Parameter Description Enter the length of the uploaded recorded video. If the entered length is less than the recorded video length, only a section of the recorded video can be uploaded. File Size If the entered length is more than the recorded video length, the whole recorded video can be uploaded.
Page 293: System Service
User’s Manual ● Configuration Security: When there’s a risk in the device configuration, the icon will be in orange to warn risk. You can click Details to see the detailed risk description. Security risk Scanning Security Modules This area shows the running status of security modules. For details about the security modules, move mouse pointer on the icon to see the on-screen instructions.
Page 294 User’s Manual Basic services Step 2 Select Basic Services and configure parameters. There might be safety risk when Mobile Push Notifications, CGI, ONVIF, SSH and NTP Server is enabled. Table 5-73 Basic services parameters Parameter Description After enabling this function, the alarm triggered by the NVR can be pushed to a mobile phone.
Page 295 User’s Manual Parameter Description If this function is enabled, the remote devices can be added through the ONVIF protocol. This function is enabled by default. ONVIF There might be safety risk if this service is enabled. Disable this function when it is not in use. After enabling this function, a NTP server can be used to synchronize NTP Server the device.
Page 296 User’s Manual 802.1x Step 2 Select the Ethernet card you want to certify. Step 3 Select Enable and configure parameters. Table 5-74 802.1x parameters Parameter Description NIC Name Select a NIC. ● PEAP: protected EAP protocol. Authentication ● TLS: Transport Layer Security. Provide privacy and data integrity between two communications application programs.
Page 297: Attack Defense
User’s Manual HTTPS Step 2 Select Enable to enable HTTPS function. Step 3 Click Certificate Management to create or import a HTTPS certificate from USB drive. For details about importing or creating a CA certificate, see 5.19.4. Step 4 Select a HTTPS certificate. Step 5 Click Apply to complete the settings.
Page 298 User’s Manual Table 5-75 Firewall parameters Parameter Description Mode can be configured when Type is Network Access. ● If Allowlist is enabled, you can visit device port successfully with Mode IP/MAC hosts in the allowlist. ● If Blocklist is enabled, you cannot visit device port with IP/MAC hosts in blocklist.
Page 299: Ca Certificate
User’s Manual 5.19.3.3 Anti-Dos Attack You can enable SYN Flood Attack Defense and ICMP Flood Attack Defense to defend the device against Dos attack. 5.19.3.4 Sync Time-Allowlist The synchronization is only allowed with hosts in the trusted list. Step 1 Select Main Menu >...
Page 300 User’s Manual Click to download the certificate to local storage.  Click to delete the certificate. The deleted certificate cannot be restored, proceed  with caution. Device certificate Configure parameters. Table 5-78 Certificate parameters Parameter Description County This parameter is user defined. State This parameter is user defined.
Page 301 User’s Manual Follow the on-screen instructions to finish CA application and import. Insert a USB flash drive before operating. CA application and import Import Third-Party Certificate Insert the USB flash drive with third-party certificate before importing. Select Import Third-party Certificate. Import third-party certificate 2.
Page 302: Audio/Video Encryption
User’s Manual Table 5-1 Importing third-party certificate Parameter Description Path Click Browse to find the third-party certificate path on the USB drive. Click Browse to find the third-party certificate private key on the USB Private Key drive. Input the password of encrypted private key. When the private key is Private Key Password not encrypted, you don’t need to this parameter.
Page 303 User’s Manual Step 1 Select Main Menu > SECURITY > A/V Encryption > Audio/Video Transmission. Audio/video transmission Step 2 Configure parameters. Table 5-79 Transmission parameters Area Parameter Description Enables stream frame encryption by using private protocol. Enable There might be safety vulnerability if this service is disabled. Private Encryption Use the default setting.
Page 304: Security Warning
User’s Manual Area Parameter Description Certificate For details about certificate management, see 5.19.4.1. Management Step 3 Click Apply to complete the settings. 5.19.6 Security Warning 5.19.6.1 Security Exception Step 1 Select Main Menu > SECURITY > Security Warning > Security Exception. Security exception Step 2 Select Enable and configure parameters.
Page 305 User’s Manual Parameter Description Show Message Check box to enable a pop-up message in your local host PC. Buzzer Select the check box to activate the buzzer when an alarm occurs. Check the box and then select the corresponding audio file from the dropdown list.
Page 306 User’s Manual Illegal login Step 2 Select Enable and configure parameters. Table 5-81 Illegal login parameters Parameter Description The alarm device (such as lights, sirens) is connected to the alarm output Alarm-out Port port. When an alarm occurs, the NVR device transmits the alarm information to the alarm device.
Page 307: Configuring System Settings
User’s Manual Parameter Description Select the check box. When an alarm occurs, the NVR device sends an email to the set mailbox to notify the user. Send Email To use this function, make sure the email function is enabled in Main Menu >...
Page 308: Configuring Rs-232 Settings
User’s Manual Add holiday Configure the holiday name, repeat mode, time range according to your actual situation. Click Add. Enable the Add More function, so you can continue adding holiday information. Added holiday 5.20.2 Configuring RS-232 Settings You can configure serial port function, Baud rate and other parameters. Only some series products support this RS-232.
Page 309: Configuring System Maintenance Settings
User’s Manual Select Main Menu > SYSTEM > RS232. RS-232 Table 5-82 RS-232 parameters Parameter Description Select serial port control protocol. Console: Upgrade the program and debug with the console and mini terminal software. Keyboard: Control this Device with special keyboard. Adapter: Connect with PC directly for transparent transmission of Function data.
Page 310: Exporting And Importing System Settings
User’s Manual Maintenance Configure the settings for the system maintenance parameters. Table 5-83 Maintenance parameters Parameter Description Auto Reboot In the Auto Reboot list, select the reboot time. In the Case Fan Mode list, you can select Always or Auto. If you select Auto, the case fan will stop or start according to the external conditions such as the Device temperature.
Page 311 User’s Manual Exporting System Settings Select Main Menu > MAINTAIN > Manager > Import/Export. Import/export Insert a USB storage device into one of the USB ports on the Device. Click Refresh to refresh the interface. Connected USB device...
Page 312: Restoring Default Settings
User’s Manual Click Export. There is a folder under the name style of "Config_[YYYYMMDDhhmmss]". Double-click this folder to view the backup files. Importing System Settings Insert a USB storage device containing the exported configuration files from another Device) into one of the USB ports on the Device. Select Main Menu >...
Page 313: Updating The Device
User’s Manual network, user management. Click Factory Default, select OK and then enter the password of admin user in the  prompted dialog box to completely recover device parameters to factory default. 5.20.6 Updating the Device 5.20.6.1 Updating File Insert a USB storage device containing the upgrade files into the USB port of the Device. Select Main Menu >...
Page 314 User’s Manual Browse Click the file that you want to upgrade. The selected file is displayed in the Address box. Click OK. 5.20.6.2 Performing Online Upgrade When the Device is connected to Internet, you can use online upgrade function to upgrade the system. Before using this function, you need to check whether there is any new version by auto check or manual check.
Page 315 User’s Manual Update Check whether there is any new version available. Auto check: Enable Auto-check for updates.  Manual check: Click Manual Check.  The system starts checking the new versions. After checking is completed, the check result is displayed. If the "It is the latest version"...
Page 316: Viewing Information
User’s Manual Viewing Information You can view the information such as log information, HDD information, and version details. 5.21.1 Viewing Version Details You can view the version details such as device model, system version, and build date. Select Main Menu > MAINTAIN > System Info > Version. Version 5.21.2 Viewing Log Information You can view and search the log information.
Page 317: Viewing Alarm Status Information
User’s Manual In the Type list, select the log type that you want to view (System, Config, Storage, Record, Account, Clear Log, Playback, and Connection) or select All to view all logs. In the Start Time box and End Time box, enter the time period to search, and then click Search.
Page 318: Viewing Network Information
User’s Manual Alarm status 5.21.4 Viewing Network Information You can view the online users, network data transmission details, and test network. For details about testing network, see "5.15.2.1 Testing the Network." 5.21.4.1 Viewing Online Users You can view the online user information and block any user for a period of time. Select Main Menu >...
Page 319 User’s Manual Online user To block an online user, click and then enter the time that you want to block this user. The maximum value you can set is 65535. The system detects every 5 seconds to check whether there is any user added or deleted, and update the user list timely.
Page 320: Viewing Hdd Information
User’s Manual Network load Click the LAN name that you want to view, for example, LAN1. The system displays the information of data sending speed and receiving speed. The default display is LAN1 load.  Only one LAN load can be displayed at one time. ...
Page 321: Viewing Channel Information
User’s Manual Disk Table 5-84 Disk parameters Parameter Description Indicates the number of the currently connected HDD. The asterisk (*) means the current working HDD. Device Name Indicates name of HDD. Physical Position Indicates installation position of HDD. Type Indicates HDD type. Total Space Indicates the total capacity of HDD.
Page 322: Viewing Data Stream Information
User’s Manual Channel information 5.21.7 Viewing Data Stream Information You can view the real-time data stream rate and resolution of each channel. Select Main Menu > MAINTAIN > System Info > BPS.
Page 323: Viewing Poc Information
User’s Manual 5.21.8 Viewing PoC Information Not all models support this function. You can view the information about PoC camera, such as quantity, mode, and power consumption. Select Main Menu > MAINTAIN > System Info > PoC INFO.
Page 324: Logging Out The Device
User’s Manual PoC information Table 5-85 PoC parameters Parameter Description The maximum power of PoC camera is 6 W. The maximum power of PoC camera is 12 W. Non PoC camera or no camera is connected. Logging out the Device On the top right of the Main Menu interface or on any interface after you have entered the Main Menu, click Select Logout, you will log out the device.
Page 325: Web Operations
User’s Manual Web Operations The interfaces in the Manual are used for introducing the operations and only for reference. The  actual interface might be different dependent on the model you purchased. If there is inconsistency between the Manual and the actual product, the actual product shall prevail. The Manual is a general document for introducing the product, so there might be some functions ...
Page 326: Resetting Password
User’s Manual Login Enter the user name and password. The default administrator account is admin. The password is the one that was configured  during initial settings. To security your account, it is recommended to keep the password properly and change it regularly. Click to display the password.
Page 327 User’s Manual Login Click Forgot Password. Reset password Click OK.
Page 328 User’s Manual Reset type Follow the onscreen instructions to scan the QR code and get the security code. You can get the security code twice by scanning the same QR code. If you need to get the  security code once again, refresh the interface. Use the security code received in your email box to reset the password within 24 hours;...
Page 329: Web Main Menu
User’s Manual New password In the Password box, enter the new password and enter it again in the Confirm Password box. The new password can be set from 8 characters through 32 characters and contains at least two types from number, letter and special characters (excluding"'", """, ";", ":" and "&"). Click Save.
Page 330 User’s Manual Main menu Table 6-1 Main menu parameters Icon Description Includes configuration menu through which you can configure camera settings, network settings, storage settings, system settings, account settings, and view information. None Displays system date and time. When you point to , the current user account is displayed.
Page 331 User’s Manual Icon Description Includes eight function titles: LIVE, VIDEO, ALARM, IVS, IoT, BACKUP, MAINTAIN, DISPLAY, and AUDIO. Click each title to open the configuration interface of the title. LIVE: You can perform the operations such as viewing real-time video, configuring channel layout, setting PTZ controls, and using smart talk and instant record functions if needed.
Page 332: Faq
User’s Manual 1. DVR cannot boot up properly. There are following possibilities: Input power is not correct.  Power connection is not correct.  Power switch button is damaged.  Program upgrade is wrong.  HDD malfunction or something wrong with HDD jumper configuration. ...
Page 333 User’s Manual HDD jumper is damaged.  HDD is broken.  Upgraded program is not compatible.  The recorded file has been overwritten.  Record function has been disabled.  7. Video is distorted when searching local records. There are following possibilities: Video quality setup is too low.
Page 334 User’s Manual For some versions, there is hardware limit.  13. Cannot log in client-end or web. There are following possibilities: For Windows 98 or Windows ME user, update your system to Windows 2000 sp4. Or you can install  client-end software of lower version.
Page 335 User’s Manual Input device error or connection is not correct.  Some program versions might have this problem. Upgrade your system.  19. Alarm function is null. There are following possibilities: Alarm setup is not correct.  Alarm cable connection is not correct. ...
Page 336 User’s Manual For the product supports analog standard definition camera/HD camera, you need to go to the  Main Menu > CAMERA > CHANNEL TYPE to select corresponding channel type and then restart the DVR. 29. I cannot connect to the IP channel. There are following possibilities: Check the camera is online or not.
Page 337 User’s Manual It is the specified device P2P login port or not when you are using P2P client.  Check user name or password is right or not.  Check P2P SN is right or not. You can use the cell phone to scan the QR code on the device P2P ...
Page 338: Glossary
User’s Manual Glossary The abbreviations in this glossary are related to the Manual. Appendix Table 1-1 Glossary Abbreviations Full term Bayonet Nut Connector Constant Bit Rate Common Intermediate Format DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol Domain Name System Daylight Saving Time Digital Video Recorder File Transfer Protocol...
Page 339 User’s Manual Abbreviations Full term Variable Bit Rate Video Graphics Array Wide Area Network...
Page 340: Hdd Capacity Calculation
User’s Manual HDD Capacity Calculation Calculate total capacity needed by each DVR according to video recording (video recording type and video file storage time). According to Formula (1) to calculate storage capacity that is the capacity of each channel needed for each hour, unit MB. ÷...
Page 341 User’s Manual Bit Stream Size (max) File Size Bit Stream Size (max) File Size 448 Kbps 196 MB 512 Kbps 225 MB 640 Kbps 281 MB 768 Kbps 337 MB 896 Kbps 393 MB 1024 Kbps 450 MB 1280 Kbps 562 MB 1536 Kbps 675 MB...
Page 342: Compatible Backup Devices
User’s Manual Compatible Backup Devices Appendix 3.1 Compatible USB List Appendix Table 3-1 Compatible USB list Manufacturer Model Capacity Sandisk Cruzer Micro 512 MB Sandisk Cruzer Micro 1 GB Sandisk Cruzer Micro 2 GB Sandisk Cruzer Freedom 256 MB Sandisk Cruzer Freedom 512 MB Sandisk...
Page 343: Appendix 3.2 Compatible Sd Card List
User’s Manual Manufacturer Model Capacity Lexar Lexar 256 MB Kingston Data Traveler 1 GB Kingston Data Traveler 16 GB Kingston Data Traveler 32 GB Aigo L8315 16 GB Sandisk 16 GB Kingston Data Traveler Locker+ 32 GB Netac U228 8 GB Appendix 3.2 Compatible SD Card List Appendix Table 3-2 Compatible SD card list Manufacturer...
Page 344: Appendix 3.5 Compatible Sata Dvd List
User’s Manual Appendix Table 3-4 Compatible USB DVD list Manufacturer Model Samsung SE-S084 BenQ LD2000-2K4 Appendix 3.5 Compatible SATA DVD List Appendix Table 3-5 Compatible SATA DVD list Manufacturer Model GH22NS30 Samsung TS-H653 Ver.A Samsung TS-H653 Ver.F Samsung SH-224BB/CHXH SONY DRU-V200S SONY DRU-845S...
Page 345 User’s Manual Manufacturer Series Model Capacity Port Mode Seagate SkyHawk HDD ST1000VX001 1 TB SATA Seagate SkyHawk HDD ST1000VX005 1 TB SATA Seagate SkyHawk HDD ST2000VX003 2 TB SATA Seagate SkyHawk HDD ST2000VX008 2 TB SATA Seagate SkyHawk HDD ST3000VX006 3 TB SATA Seagate...
Page 346 User’s Manual Manufacturer Series Model Capacity Port Mode WD Purple WD40PURX 4 TB SATA WD Purple WD50PURX 5 TB SATA WD Purple WD60PURX 6 TB SATA WD Purple WD80PUZX 8 TB SATA WD Purple WD10PURZ 1 TB SATA WD Purple WD20PURZ 2 TB SATA...
Page 347 User’s Manual Manufacturer Series Model Capacity Port Mode Seagate Constellation ES series ST4000NM0024 4 TB SATA (SATA interface) Seagate Constellation ES series ST6000NM0024 6 TB SATA (SATA interface) Seagate Constellation ES series ST1000NM0023 1 TB SATA (SAS interface) Seagate Constellation ES series ST2000NM0023 2 TB SATA...
Page 348 User’s Manual Manufacturer Series Model Capacity Port Mode WD (SATA interface) WD6001FSYZ 6 TB SATA WD (SATA interface) WD6002FRYZ 6 TB SATA WD (SATA interface) WD8002FRYZ 8 TB SATA HITACHI Ultrastar series (SATA HUS724030ALA640 3 TB SATA interface) HITACHI Ultrastar series (SATA HUS726060ALE610...
Page 349: Compatible Cd/Dvd Burner List
User’s Manual Compatible CD/DVD Burner List Please upgrade the DVR firmware to latest version to ensure the accuracy of the table below. And you can use the USB cable with the model recommended to set USB burner. Appendix Table 4-1 Compatible CD/DVD burner list Manufacturer Model Port Type...
Page 350: Compatible Displayer List
User’s Manual Compatible Displayer List Please refer to the following table form compatible displayer list. Appendix Table 5-1 Compatible displayer list Brand Model Dimension (Unit: inch) BENQ (LCD) ET-0007-TA 19-inch (wide screen) DELL (LCD) E178FPc 17-inch BENQ (LCD) Q7T4 17-inch BENQ (LCD) Q7T3 17-inch...
Page 351: Compatible Switcher
User’s Manual Compatible Switcher Appendix Table 6-1 Compatible switcher Brand Model Network Working Mode D-LinK DES-1016D 10/100 M self-adaptive D-LinK DES-1008D 10/100 M self-adaptive Five network modes: AUTO HALF-10M Ruijie RG-S1926S FULL-10M HALF-100M FULL-100M H3C-S1024 10/100 M self-adaptive TP-LINK TL-SF1016 10/100 M self-adaptive TP-LINK TL-SF1008+...
Page 352: Earthing
User’s Manual Earthing Appendix 7.1 What Is the Surge Surge is a short current or voltage change during a very short time. In the circuit, it lasts for microsecond. In a 220 V circuit, the 5 KV or 10 KV voltage change during a very short time (about microseconds) can be called a surge.
Page 353: Appendix 7.2 The Earthing Modes
User’s Manual Antenna feed cable lightning arrester: It is suitable for antenna system of the transmitter or the  device system to receive the wireless signal. It uses the serial connection too. Please note, when you select the lighting arrester, please pay attention to the port type and the earthing reliability.
Page 354: Appendix 7.3 Thunder Proof Ground Method In The Monitor System
User’s Manual Multiple-point ground Mixed ground: The mix ground consists of the feature of the one-point ground and multiple-  point ground. For example, the power in the system needs to use the one-point ground mode while the radio frequency signal requires the multiple-point ground. So, you can use the following figure to earth.
Page 355: Appendix 7.4 The Shortcut Way To Check The Electric System By Digital Multimeter
User’s Manual section shall be more than 20mm The ground cable of the monitor system cannot short circuit or mixed connected with the strong  alternative current cable. For all the ground cables from the control room to the monitor system or ground cable of other ...
Page 356 User’s Manual Earth cable For L (live cable) Turn the digital multimeter to 750 VAC, use your one hand to hold the metal end, and then use the other hand to insert the pen to the L port of the socket. See the following figure. If the multimeter shows 125, then you can see current live cable connection is standard.
Page 357 User’s Manual Neutral cable...
Page 358: Rj45-Rs-232 Connection Cable Definition
User’s Manual RJ45-RS-232 Connection Cable Definition Here we are going to make standard RS-232 port and standard RJ-45 (T568B). Please refer to the following figure for RJ-45 cable definition. RJ-45 definition Please refer to the following figure for RS-232 pin definition. RS-232 pin definition Cross Connection Please refer to the following figure for connection information.
Page 359 User’s Manual Please refer to the following table for detailed crossover cable connection information. Appendix Table 8-1 Crossover cable connection RJ-45 (T568B) RJ-45 (Network cable) RS-232 Signal Description Blue White and blue White and green Straight Connection Please refer to the following figure for straight cable connection information. Straight connection Please refer to the following table for straight connection information.
Page 360: Cybersecurity Recommendations
User’s Manual Cybersecurity Recommendations Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks.
Page 361 User’s Manual between 1024~65535, reducing the risk of outsiders being able to guess which ports you are using. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing.
Page 362 User’s Manual Enable IP/MAC address filtering function to limit the range of hosts allowed to access the  device.
Page 363 User’s Manual...

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