Dahua Technology XVR5232AN-I3 User Manual

Dahua Technology XVR5232AN-I3 User Manual

Ai digital video recorder
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AI Digital Video Recorder
User's Manual
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
V2.3.0

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Summary of Contents for Dahua Technology XVR5232AN-I3

  • Page 1 AI Digital Video Recorder User’s Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V2.3.0...
  • Page 2: Foreword

    User’s Manual Foreword General This user’s manual (hereinafter referred to be "the Manual") introduces the functions and operations of the DVR devices (hereinafter referred to as "the Device"). Read carefully before using the device, and keep the manual safe for future reference. Safety Instructions The following signal words might appear in the manual.
  • Page 3 User’s Manual Version Revision Content Release Time Added DH-XVR42xxAN-I(V2.0). Added smart illumination as alarm linkage. Added schedule mode for AI functions. Added IVS mode switch. V2.0.0 Added disabling event notifications in April 2022 disarming. Added sensitivity for IVS settings. Updated disk quota. Supports safety baseline 2.0.
  • Page 4 User’s Manual About the Manual The manual is for reference only. Slight differences might be found between the manual and the  product. We are not liable for losses incurred due to operating the product in ways that are not in ...
  • Page 5: Important Safeguards And Warnings

    User’s Manual Important Safeguards and Warnings This chapter describes the contents covering proper handling of the Device, hazard prevention, and prevention of property damage. Read carefully before using the device, and comply with the guidelines when using it. Operation Requirements Do not place or install the Device in a place exposed to sunlight or near the heat source.
  • Page 6: Table Of Contents

    User’s Manual Table of Contents Foreword ................................II Important Safeguards and Warnings ......................V 1 Introduction ..............................1 Overview ....................................... 1 Functions ....................................... 1 2 Getting Started .............................. 3 Checking the Components ..............................3 Installing HDD ..................................... 3 2.2.1 DH-XVR42xxAN-I/DH-XVR42xxAN-I(V2.0)/DH-XVR52xxA-I2/DH-XVR52xxA-I3/DH-XVR52xxA-4KL- I2/DH-XVR52xxA-4KL-I3/DH-XVR52xxAN-I2/DH-XVR52xxAN-I3/DH-XVR52xxAN-4KL-I2/DH- XVR52xxAN-4KL-I3/DH-XVR72xxA-4K-I2/DH-XVR72xxA-4K-I3/DH-XVR72xxA-4KL-I/DH-XVR72xxAN- 4K-I2/DH-XVR72xxAN-4K-I3/DH-XVR82xxA-4K-I/DH-XVR82xxA-4KL-I ..............
  • Page 7 User’s Manual 3.1.10 DH-XVR1Bxx-I/DH-XVR1BxxH-I ..........................21 3.1.11 DH-XVR51xxC-I3/DH-XVR51xxC-4KL-I3 ......................21 Rear Panel ....................................22 3.2.1 DH-XVR51xxH-I/DH-XVR51xxH-I2/DH-XVR51xxH-I3/DH-XVR51xxH-4KL-I2/DH-XVR51xxH-4KL- I3/DH-XVR51xxHE-I2/DH-XVR51xxHE-I3/DH-XVR51xxHE-4KL-I2/DH-XVR51xxHE-4KL-I3/DH- XVR71xxH-4K-I2/DH-XVR71xxH-4K-I3/DH-XVR71xxHE-4K-I2/DH-XVR71xxHE-4K-I3/DH-XVR71xxHE- 4KL-I ......................................22 3.2.2 DH-XVR41xxC-I/DH-XVR41xxHS-I/DH-XVR51xxHS-I2/DH-XVR51xxHS-I3/DH-XVR51xxHS-4KL- I2/DH-XVR51xxHS-4KL-I3 ..............................23 3.2.3 DH-XVR52xxA-I2/DH-XVR52xxA-I3/DH-XVR52xxA-4KL-I2/DH-XVR52xxA-4KL-I3/DHXVR42xxAN- I/DH-XVR42xxAN-I(V2.0)/DH-XVR52xxAN-I2/DH-XVR52xxAN-I3/DH-XVR52xxAN-4KL-I2/DH- XVR52xxAN-4KL-I3/DH-XVR72xxA-4K-I2/DH-XVR72xxA-4K-I3/DH-XVR72xxA-4KL-I/DH-XVR72xxAN- 4K-I2/DH-XVR72xxAN-4K-I3 ............................... 24 3.2.4 DH-XVR82xxA-4K-I/DH-XVR82xxA-4KL-I ......................26 3.2.5 DH-XVR58xxS-I2/DH-XVR58xxS-4KL-I2/DH-XVR58xxS-I3/DH-XVR58xxS-4KL-I3/DH-XVR78xxS-4K- I2/DH-XVR78xxS-4K-I3/DH-XVR88xxS-4KL-I ........................ 27 3.2.6 DH-XVR58xxS-4KL-I2-LP/DH-XVR58xxS-4KL-I3-LP/DH-XVR78xxS-4KL-X-LP-V2 ........
  • Page 8 User’s Manual 5.2.4 Shortcut Menu ................................77 5.2.5 AI Preview Mode ................................. 78 5.2.6 Channel Sequence ..............................80 5.2.7 Color Setting ................................. 82 5.2.8 Live View Display ................................. 84 5.2.9 Configuring Tour Settings ............................87 5.2.10 Quick Operation Bar ..............................90 Entering Main Menu ................................
  • Page 9 User’s Manual 5.10.2 Alarm Input Settings ............................147 5.10.3 Alarm Output Settings ............................153 5.10.4 Video Detection ..............................158 5.10.5 System Events ................................. 165 5.10.6 Configuring Disarming ............................168 AI Function .................................... 169 5.11.1 Configuring AI Mode ............................169 5.11.2 For Pro AI Series ..............................169 5.11.3 For Lite AI Series ..............................
  • Page 10 User’s Manual 5.19.4 CA Certificate ................................324 5.19.5 Audio/Video Encryption ............................. 327 5.19.6 Security Warning ..............................329 Configuring System Settings ............................332 5.20.1 Configuring General System Settings......................332 5.20.2 Configuring RS-232 Settings ..........................333 5.20.3 Configuring System Maintenance Settings ....................334 5.20.4 Exporting and Importing System Settings ....................
  • Page 11 User’s Manual...
  • Page 12: Introduction

    User’s Manual Introduction Overview The Device is an excellent digital monitor product for security industry. The embedded LINUX OS assures the stable operation. The H.265 and G.711 technologies assure the high quality image and low bit stream. The frame-by-frame play function displays more details for analysis, and provides the functions such as record, playback, and monitor and assures the synchronization for audio and video.
  • Page 13 User’s Manual Storage Management Special data format to guarantee data security and avoid the risk of modifying data viciously.  Support digital watermark.  Compression Format Support multiple-channel audio and video signal. An independent hardware decodes the audio and video signal from each channel to maintain video and audio synchronization. Backup Function Support backup operation through USB port (such as USB storage disk, portable HDD, and ...
  • Page 14: Getting Started

    User’s Manual Getting Started Checking the Components The actual appearance, component, or quantity might be different depending on the model you purchased. When you receive the Device, check against the following checking list. If any of the items are missing or damaged, contact the local retailer or after-sales engineer immediately.
  • Page 15: I2/Dh-Xvr72Xxan-4K-I3/Dh-Xvr82Xxa-4K-I/Dh-Xvr82Xxa-4Kl-I

    User’s Manual 2.2.1 DH-XVR42xxAN-I/DH-XVR42xxAN-I(V2.0)/DH-XVR52xxA- I2/DH-XVR52xxA-I3/DH-XVR52xxA-4KL-I2/DH-XVR52xxA-4KL- I3/DH-XVR52xxAN-I2/DH-XVR52xxAN-I3/DH-XVR52xxAN-4KL- I2/DH-XVR52xxAN-4KL-I3/DH-XVR72xxA-4K-I2/DH-XVR72xxA-4K- I3/DH-XVR72xxA-4KL-I/DH-XVR72xxAN-4K-I2/DH-XVR72xxAN-4K- I3/DH-XVR82xxA-4K-I/DH-XVR82xxA-4KL-I Remove the screws to take off the cover. Remove screws Put two screws on the HDD and twist one turn. Put screws Align the two screws with the holes on the device.
  • Page 16 User’s Manual Align screws Turn the device and put in the other two screws, and then fasten all screws to fix the HDD to the device. Fasten screws Use power cable and data cable to connect the device and HDD. Connect cables Put back the cover and fasten the screws.
  • Page 17: V2/Dh-Xvr88Xxs-4Kl-I

    User’s Manual Put back cover 2.2.2 DH-XVR58xxS-I2/DH-XVR58xxS-4KL-I2/DH-XVR58xxS-4KL-I2- LP/DH-XVR58xxS-I3/DH-XVR58xxS-4KL-I3/DH-XVR58xxS-4KL-I3- LP/DH-XVR78xxS-4K-I2/DH-XVR78xxS-4K-I3/DH-XVR78xxS-4KL-X- LP-V2/DH-XVR88xxS-4KL-I Remove the screws from the chassis. Remove screws Take off the cover of the chassis. Take off cover Remove the screws from the drive bracket to take it off.
  • Page 18 User’s Manual Take off drive bracket Align the four screw holes on the disk to those on the drive bracket and fix the disk on the bracket. Fix disk Fix other disks on the bracket as needed. Fix other disks Fix the two drive brackets.
  • Page 19: I2/Dh-Xvr74Xxl-4K-I3

    User’s Manual Put back drive bracket Connect the disks and the DVR with power cable and data cable. The following figure shows the connection of 4-bay model for example. Connect cables Put the cover back and fasten the screws. Put back cover 2.2.3 DH-XVR54xxL-I2/DH-XVR54xxL-4KL-I2/DH-XVR54xxL-I3/DH- XVR54xxL-4KL-I3/DH-XVR74xxL-4K-I2/DH-XVR74xxL-4K-I3 Remove the fixing screws from the rear panel.
  • Page 20 User’s Manual Remove screws Remove the cover along the direction shown in the following arrow. Remove cover Remove the screws on the sides of HDD bracket to take out the bracket. For the way to remove the bracket, see the following figure. Remove bracket Match the four screw holes on the HDD with the four holes on the bracket and then fasten the screws.
  • Page 21 User’s Manual Install other HDDs Place the bracket to the device and then fasten the screws on the sides of the bracket. Fasten screws Connect the HDD data cable and power cable to the device. Connect cables Put back the cover and fasten the screws on the rear panel to complete the installation. Put back cover...
  • Page 22: Xvr71Xxhe-4Kl-I/Dh-Xvr71Xxhe-4K-I2/Dh-Xvr71Xxhe-4K-I3

    User’s Manual 2.2.4 DH-XVR1Bxx-I/DH-XVR1BxxH-I/DH-XVR41xxC-I/DH- XVR41xxHS-I/DH-XVR51xxH-I/DH-XVR51xxH-I2/DH-XVR51xxH- I3/DH-XVR51xxH-4KL-I2/DH-XVR51xxH-4KL-I3/DH-XVR51xxHE- I2/DH-XVR51xxHE-I3/DH-XVR51xxHE-4KL-I2/DH-XVR51xxHE-4KL- I3/DH-XVR51xxHS-I2/DH-XVR51xxHS-I3/DH-XVR51xxHS-4KL- I2/DH-XVR51xxHS-4KL-I3/DH-XVR71xxH-4K-I2/DH-XVR71xxH-4K- I3/DH-XVR71xxHE-4KL-I/DH-XVR71xxHE-4K-I2/DH-XVR71xxHE-4K- Remove the screws on the cover. Remove screws Remove the cover. Remove cover Align the screws of the HDD with the holes on the back of the device and fasten them.
  • Page 23 User’s Manual Fasten screws Connect the HDD cable and the power cable to the mainboard. Connect cables Put back the cover. Put back cover...
  • Page 24: Dh-Xvr51Xxc-I3/Dh-Xvr51Xxc-4Kl-I3

    User’s Manual Fasten the screws. Fasten screws 2.2.5 DH-XVR51xxC-I3/DH-XVR51xxC-4KL-I3 Remove the screws. Remove screws Take off the cover. Take off cover Align the screws with the holes on the DVR and fasten them.
  • Page 25 User’s Manual Install HDD Use the HDD cable and power cable to connect HDD and mainboard. Connect cables Put back the cover. Put back cover Fasten the screws.
  • Page 26 User’s Manual Fasten screws...
  • Page 27: The Grand Tour

    User’s Manual The Grand Tour This chapter introduces various components of the Device, remote control and mouse operations. Front Panel 3.1.1 DH-XVR51xxH-I Front panel Table 3-1 Front panel description Port Name Function Glows blue when HDD status is abnormal. Glows blue when network status is abnormal. POWER Glows blue when the power is connected properly.
  • Page 28: Xvr72Xxa-4K-I3

    User’s Manual 3.1.3 DH-XVR72xxA-4KL-I/DH-XVR72xxAN-4K-I2/DH-XVR72xxA-4K- I2/DH-XVR72xxAN-4K-I3/DH-XVR72xxA-4K-I3 Front panel Table 3-3 Front panel description Port Name Function IR receiver Receives infrared signal from remote control. Connects to the external devices such as keyboard, mouse, and USB port USB storage device. 3.1.4 DH-XVR82xxA-4K-I/DH-XVR82xxA-4KL-I Front panel Table 3-4 Front panel description Indicator/Port...
  • Page 29: Xvr52Xxan-4Kl-I3

    User’s Manual 3.1.5 DH-XVR41xxC-I/DH-XVR41xxHS-I/DH-XVR42xxAN-I/DH- XVR42xxAN-I(V2.0)/DH-XVR51xxH-I2/DH-XVR51xxH-I3/DH- XVR51xxH-4KL-I2/DH-XVR51xxH-4KL-I3/DH-XVR51xxHE-I2/DH- XVR51xxHE-I3/DH-XVR51xxHE-4KL-I2/DH-XVR51xxHE-4KL-I3/DH- XVR51xxHS-I2/DH-XVR51xxHS-I3/DH-XVR51xxHS-4KL-I2/DH- XVR51xxHS-4KL-I3/DH-XVR52xxA-I2/DH-XVR52xxA-I3/DH- XVR52xxA-4KL-I2/DH-XVR52xxA-4KL-I3/DH-XVR52xxAN-I2/DH- XVR52xxAN-I3/DH-XVR52xxAN-4KL-I2/DH-XVR52xxAN-4KL-I3 Front panel Table 3-5 Front panel description Port Name Function Glows when HDD status is abnormal. Glows when network status is abnormal. POWER Glows when the power is connected properly. Connects to peripheral devices such as USB storage device, keyboard, USB port and mouse.
  • Page 30: Dh-Xvr78Xxs-4K-I2/Dh-Xvr78Xxs-4K-I3/Dh-Xvr78Xxs-4Kl-X-Lp-V2/Dh-Xvr88Xxs-4Kl-I

    User’s Manual 3.1.6 DH-XVR78xxS-4K-I2/DH-XVR78xxS-4K-I3/DH-XVR78xxS-4KL- X-LP-V2/DH-XVR88xxS-4KL-I Front panel Table 3-6 Front panel description Port Name Function IR receiver Receives infrared signal from remote control. Connects to peripheral devices such as USB storage device, USB port keyboard, and mouse. 3.1.7 DH-XVR74xxL-4K-I2/DH-XVR74xxL-4K-I3 Front panel Table 3-7 Front panel description Port Name Function...
  • Page 31: Dh-Xvr54Xxl-I2/Dh-Xvr54Xxl-4Kl-I2/Dh-Xvr54Xxl-I3/Dh-Xvr54Xxl-4Kl-I3

    User’s Manual 3.1.8 DH-XVR54xxL-I2/DH-XVR54xxL-4KL-I2/DH-XVR54xxL-I3/DH- XVR54xxL-4KL-I3 Front panel Table 3-8 Front panel description Port Name Function Connects to peripheral devices such as USB storage device, keyboard, USB port and mouse. 3.1.9 DH-XVR58xxS-I2/DH-XVR58xxS-I3/DH-XVR58xxS-4KL-I2/DH- XVR58xxS-4KL-I3/DH-XVR58xxS-4KL-I2-LP/DH-XVR58xxS-4KL-I3-LP Front panel Table 3-9 Front panel description Port Name Function Connect to peripheral devices such as USB storage device, keyboard, USB ports...
  • Page 32: Dh-Xvr1Bxx-I/Dh-Xvr1Bxxh-I

    User’s Manual 3.1.10 DH-XVR1Bxx-I/DH-XVR1BxxH-I Front panel 3.1.11 DH-XVR51xxC-I3/DH-XVR51xxC-4KL-I3 Front panel Table 3-10 Front panel description Icon Name Function The indicator is off when the HDD is running normally. HDD status indicator The indicator glows blue when the HDD is in malfunction. The indicator is off when the power is connected abnormally.
  • Page 33: Rear Panel

    User’s Manual Rear Panel 3.2.1 DH-XVR51xxH-I/DH-XVR51xxH-I2/DH-XVR51xxH-I3/DH- XVR51xxH-4KL-I2/DH-XVR51xxH-4KL-I3/DH-XVR51xxHE-I2/DH- XVR51xxHE-I3/DH-XVR51xxHE-4KL-I2/DH-XVR51xxHE-4KL-I3/DH- XVR71xxH-4K-I2/DH-XVR71xxH-4K-I3/DH-XVR71xxHE-4K-I2/DH- XVR71xxHE-4K-I3/DH-XVR71xxHE-4KL-I Rear panel Table 3-11 Rear panel description Port Name Function Four groups of alarm input ports (Group 1: port 1 to port 4; Group 2: port 5 to port 8; Group 3: port 9 to port 12; Group 4: port 13 to port 16).
  • Page 34: I2/Dh-Xvr51Xxhs-4Kl-I3

    User’s Manual Port Name Function Connects to the audio splitter taken from the package to convert to DB25 port audio input port which receives the audio signal from devices such as microphone. It corresponds to video input ports 2–16. Audio output port Outputs audio signal to the devices such as the sound box.
  • Page 35: I2/Dh-Xvr72Xxan-4K-I3

    User’s Manual Port Name Function High definition audio and video signal output port. HDMI port The port outputs the uncompressed high definition video and multi- channel audio data to the connected display with HDMI port. Network port Connects to Ethernet port. RS-485 Connects to the control devices such as speed dome PTZ.
  • Page 36 User’s Manual Port Name Function Four groups of alarm input ports (Group 1: port 1 to port 4; Group 2: port 5 to port 8; Group 3: port 9 to port 12; Group 4: port 13 to port 16). These ports receive the signal from the external alarm source. Alarm input port There are two types: NO (Normally Open) and NC (Normally Closed).
  • Page 37: Dh-Xvr82Xxa-4K-I/Dh-Xvr82Xxa-4Kl-I

    User’s Manual 3.2.4 DH-XVR82xxA-4K-I/DH-XVR82xxA-4KL-I Rear panel Table 3-14 Rear panel description Port Name Function Video input port Connects to analog camera to input video signal. Audio output port Outputs audio signal to the devices such as the sound box. Two-way talk input port which receives analog audio signal output MIC IN from the devices such as microphone and pickup.
  • Page 38 User’s Manual Port Name Function 5 groups of alarm output ports (Group 1: port NO1–C1,Group 2: port NO2–C2,Group 3: port NO3–C3, Group 4:port NO4–C4, Group 5: port NO5, C5, NC5). These ports output alarm signal Alarm output port 1– to the alarm device. Make sure power supply to the external 5 (NO1–NO5;...
  • Page 39 User’s Manual Port Name Function Video output port Connect to video output devices such as TV. Four groups of alarm output ports (Group 1: port 1 to port 4; Group 2: port 5 to port 8; Group 3: port 9 to port 12; Group 4: port 13 to port 16).
  • Page 40: I2/Dh-Xvr78Xxs-4K-I3/Dh-Xvr88Xxs-4Kl-I

    User’s Manual 3.2.6 DH-XVR58xxS-4KL-I2-LP/DH-XVR58xxS-4KL-I3-LP/DH- XVR78xxS-4KL-X-LP-V2 Rear panel Table 3-16 Rear panel description Port Name Function Outputs the analog audio signal to the devices such as the sound Audio output port box. Video output port Connect to video output devices such as TV. Audio input port Two-way talk input port which receives the analog audio signal (MIC IN)
  • Page 41 User’s Manual Port Name Function Four-wire full- Four-wire full-duplex 485 port. T+ and T- is the output wire; R+ and duplex RS-485 port R- is the input wire. (T+, T-, R+, R-) Controls the 6 channel power output for alarm. Control power Turns off power output when there is alarm output.
  • Page 42: Dh-Xvr54Xxl-I2/Dh-Xvr54Xxl-4Kl-I2/Dh-Xvr54Xxl-I3/Dh-Xvr54Xxl-4Kl-I3/Dh-Xvr74Xxl-4K-

    User’s Manual 3.2.7 DH-XVR54xxL-I2/DH-XVR54xxL-4KL-I2/DH-XVR54xxL-I3/DH- XVR54xxL-4KL-I3/DH-XVR74xxL-4K-I2/DH-XVR74xxL-4K-I3 Rear panel (1) Rear panel (2) Rear panel (3)
  • Page 43 User’s Manual Table 3-17 Rear panel description Port Name Function Audio output port Two-way talk output port which outputs the analog audio signal to (MIC OUT) the devices such as the sound box. Audio input port Two-way talk input port which receives the analog audio signal (MIC IN) output from the devices such as microphone, pickup.
  • Page 44: Dh-Xvr1Bxx-I/Dh-Xvr1Bxxh-I

    User’s Manual Port Name Function Connects to the external devices such as keyboard, mouse, and USB USB port storage device. Outputs analog video signal. It can connect to the monitor to view VGA video output analog video. External SATA port which connects to the device with SATA port. eSATA port Perform the jumper configuration when connecting HDD.
  • Page 45: Dh-Xvr51Xxc-I3/Dh-Xvr51Xxc-4Kl-I3

    User’s Manual Port Name Function Connects to the external devices such as keyboard, mouse, and USB USB port storage device. Network port Connects to Ethernet port. Power input port Inputs power. 3.2.9 DH-XVR51xxC-I3/DH-XVR51xxC-4KL-I3 Rear panel Table 3-19 Rear panel description Port Name Function Video input port...
  • Page 46 User’s Manual Remote control Table 3-20 Remote control description Name Function Power button Press this button to boot up or shut down the device. Press this button to input device serial number, so that you can Address control the Device. Forward Multi-step forward speed and normal speed playback.
  • Page 47: Mouse Operations

    User’s Manual Name Function Start or stop record manually. In record page, use the direction buttons to select the channel Record that you want to record. Press this button for at least 1.5 seconds, and the manual record page will be displayed. Switch between current activated controls by going left or right.
  • Page 48 User’s Manual Operation Function In English input mode: Click to enter a backspace and click delete the previous character. In numeral input mode: Click to clear and click to delete the previous character. Implement special control operations such as double-click one item in the file list to play back the video.
  • Page 49: Connection

    User’s Manual Connection This chapter introduces the typical connection diagrams and ports connections. Typical Connection Diagram The following figure is for reference only and might differ from the actual product. Connection diagram Connecting to Video and Audio Input and Output 4.2.1 Video Input The video input port is BNC.
  • Page 50: Video Output

    User’s Manual If the distance is too long, you should use twisted pair cable, and you can add video compensation devices or use optical fiber to ensure video quality. You should keep the video signal away from the strong electromagnetic interference, especially the high tension current.
  • Page 51: Connecting To Alarm Input And Output

    User’s Manual Connecting to Alarm Input and Output Read the followings before connecting. Alarm input Make sure alarm input mode is grounding alarm input.  Grounding signal is needed for alarm input.  Alarm input needs the low level voltage signal. ...
  • Page 52: Alarm Input

    User’s Manual Icon Description NO1 C1, NO2 C2, There are four groups of normally open activation output (on/off button). NO3 C3 Ground cable. 485 communication port. They are used to control devices such as decoder. 485 A/B 120 Ω should be parallel connected between A, B lines if there are too many PTZ decoders.
  • Page 53 User’s Manual Table 4-2 Alarm output relay parameters Model HFD23/005-1ZS HRB1-S-DC5V Material of the touch AgNi+ gold-plating AuAg10/AgNi10/CuNi30 30 VDC 1 A/125 VAC 24 VDC 1 A/125 VAC 2 A 24 VDC 1 A/125 VAC 2 A 0.5 A Rating 62.5 VA/30 W 250 VA/48 W 250 VA/48 W...
  • Page 54: Local Configurations

    User’s Manual Local Configurations Read the following notes prior to using the Device. The figures in the Manual are used for introducing the operations and only for reference. The  actual interface might be different dependent on the model you purchased. The Manual is a general document for introducing the product, so there might be some functions ...
  • Page 55 User’s Manual To secure the Device, we strongly recommend you properly keep the password for admin and modify it regularly. Turn on the Device. Location, language and video standard Select your location from the drop-down list, then language and video standard will match your location automatically.
  • Page 56 User’s Manual Time Select system zone, configure system time, and then click Next. Enter password Configure the password information for admin. Table 5-1 Password information Parameter Description User By default, the user is admin. In the Password box, enter the password for admin. Password The new password can be set from 8 characters through 32 characters and contains at least two types from number, letter and special characters...
  • Page 57 User’s Manual Unlock pattern Draw an unlock pattern. The pattern that you want to set must cross at least four points.  If you do not want to configure the unlock pattern, click Skip.  Once you have configured the unlock pattern, the system will require the unlock pattern ...
  • Page 58: Resetting Password

    User’s Manual Table 5-2 Password protection parameters Password Description Protection Mode Enter the reserved email address. In the Reserved Email box, enter an email address for password reset. If you Reserved Email forget the password, enter the security code that you will get from this reserved email address to reset the password of admin.
  • Page 59 User’s Manual Password reset Enable the Password Reset function. This function is enabled by default. Click Apply to save the settings. When Password reset function is disabled, you can retrieve password through following ways: You can retrieve password through resetting password on local interface or using Reset ...
  • Page 60 User’s Manual Login (1) Login (2) Click If you have set the reserved email address, the Prompt message page is displayed.  If you did not set the reserved email address, the email entering page is displayed. See  Step 3. Enter the email address, and then click Next, the Prompt message page is displayed.
  • Page 61 User’s Manual Note Click OK. After clicking OK, the system will collect your information for password reset, and the information includes but not limited to email address, and device serial number. Read the prompt carefully before clicking OK. Reset mode (email)
  • Page 62 User’s Manual Reset mode (app) Reset the password. QR code  Follow the on-screen instructions to get the security code in your reserved email address. In the Security Code box, enter the security code. You can get the security code twice by scanning the same QR code. If you need to ...
  • Page 63 User’s Manual Security questions Click Next. New password In the New Password box, enter the new password and enter it again in the Confirm Password box. Click Save. The password resetting is started. After resetting is completed, a pop-up message is displayed. Click OK.
  • Page 64 User’s Manual A pop-up message is displayed asking if you want to sync the password with the remote devices. Click Cancel, the resetting is finished.  Click OK, the Sync Info page is displayed.  Sync password This message appears only when there are digital channels instead of only analog channels. Sync info 5.1.3.3 Using Reset Button on the Mainboard You can always use the reset button on the mainboard to reset the Device to the factory default.
  • Page 65: Setting Up With The Startup Wizard

    User’s Manual The reset button is available on select models. Disconnect the Device from power source, and then remove the cover panel. For details about removing the cover panel, see "2.2 Installing HDD". Find the reset button on the mainboard, and then press and hold the reset button for 5 seconds to 10 seconds.
  • Page 66 User’s Manual Startup wizard If you select the Auto-check for updates checkbox, the system will notify you automatically  when updates are available. After the auto-check function is enabled, to notify you to update timely, the system will collect  the information such as IP address, device name, firmware version, and device serial number.
  • Page 67 User’s Manual Table 5-3 Basic settings Parameter Description Device Name In the Device Name box, enter the Device name. In the Device No. box, enter a number for the Device. Device No. Language In the Language list, select a language for the Device system. In the Video Standard list, select PAL or NTSC according to your actual Video Standard situation.
  • Page 68 User’s Manual Date&Time Configure the settings for date and time parameters. Parameter Description In the System Time box, enter time for the system. Click the time zone list, you can select a time zone for the system, and the time in adjust automatically. System Time Do not change the system time randomly;...
  • Page 69 User’s Manual Parameter Description In the Interval box, enter the amount of time that you want the Device to Interval sync time with the NTP server. The value ranges from 0 to 65535. 5.1.4.4 Configuring Network Settings You can configure the basic network settings such as net mode, IP version, and IP address of the Device. You can also configure network settings by selecting Main Menu >...
  • Page 70 User’s Manual Parameter Description DNS DHCP Enable the DHCP function to get the DNS address from router. Preferred DNS In the Preferred DNS box, enter the IP address of DNS. In the Alternate DNS box, enter the IP address of alternate DNS. Alternate DNS In the MTU box, enter a value for network card.
  • Page 71 User’s Manual After the P2P function is enabled and connected to the Internet, the system will collect your information for remote access, and the information includes but not limited to email address, MAC address, and device serial number. You can start adding the device. Cell Phone Client: Use your mobile phone to scan the QR code to add the device into the ...
  • Page 72 User’s Manual Device manager on the upper-right corner. The page requiring device initialization is displayed. A pop-up message reminding you to make sure the Device is initialized is displayed. Tap OK.  If the Device has not been initialized, Tap Device Initialization to perform initializing by following the onscreen instructions.
  • Page 73 User’s Manual Tap P2P. Enter a name for the DVR, the username and password, scan the QR code under Device Tap Start Live Preview. The Device is added and displayed on the live view page of the cell phone.
  • Page 74 User’s Manual Live preview 5.1.4.6 Configuring Encode Settings You can configure the settings of main stream and sub stream for the Device. You can also configure encode settings by selecting Main Menu > CAMERA > Encode > Audio/Video. After you have configured the P2P settings, on the Audio/Video page, click Next. Encode Configure the settings for the main/sub streams parameters.
  • Page 75 User’s Manual Table 5-5 Parameter description Parameter Description In the Channel list, select the channel that you want to configure the settings Channel for. Enable the smart codec function. This function can reduce the video bit Smart Codec stream for non-important recorded video to maximize the storage space. Main Stream: In the Type list, select General, MD (Motion Detect), or Alarm.
  • Page 76 User’s Manual 5.1.4.7 Configuring Snapshot Settings You can configure the basic snapshot settings such as quantity of snapshot each time, channel(s) to take snapshot, and image size and quality of snapshot. You can also configure general settings by selecting Main Menu > CAMERA > Encode > Snapshot. For more information about snapshot settings, see "5.8 Configuring Snapshot Settings".
  • Page 77 User’s Manual 5.1.4.8 Configuring Basic Storage Settings You can configure the settings for the situations when HDD is full, file length and time length of recorded video, and the settings if to auto-delete the old files. You can also configure basic storage settings by selecting Main Menu > STORAGE > Basic. After you have configured the encode settings, on the Snapshot page, click Next.
  • Page 78 User’s Manual Record Configure the record settings parameters. Parameter Description In the Channel list, select a channel to record the video. Channel In the Pre-record list, enter the amount of time that you want to start the Pre-record recording in advance. If there are several HDDs installed to the Device, you can set one of the HDDs as the redundant HDD to save the recorded files into different HDDs.
  • Page 79 User’s Manual Select the checkbox of event type. Event type Define a period. The system supports maximum six periods.  Define for the whole week: Click next to All, all the icon switches to , you can define the period for all the days simultaneously. ...
  • Page 80 User’s Manual Period Enter the time frame for the period and select the event checkbox.  There are six periods for you to set for each day.  Under Copy to, select All to apply the settings to all the days of a week, or select specific day(s) that you want to apply the settings to.
  • Page 81 User’s Manual Snapshot Configure the snapshot settings parameters. Parameter Description In the Channel list, select a channel to take a snapshot. Channel Select the checkbox of the event type which includes General, Motion, Event type Alarm, M&A, Intelligent, and POS. Define a period during which the configured snapshot setting is active.
  • Page 82: Live View

    User’s Manual Live View After you logged in the Device, the live view is displayed. The number of channels displayed depends on your model. To enter the live view screen from other pages, click on the upper-right corner of the screen. Live view 5.2.1 Live View Screen You can view the live video from the connected cameras through each channel on the screen.
  • Page 83: Live View Control Bar

    User’s Manual To switch the position of two channels, point to one of the two channels, and then drag the window to the other channel. 5.2.2 Live View Control bar The live view control bar provides you access to perform the operations such as playback, zoom, real- time backup, manual snapshot, voice talk, adding remote devices, and streams switch.
  • Page 84 User’s Manual Digital channel Control bar description Function Function Function Instant Playback Manual Snapshot Camera Registration Digital Zoom Mute — — Instant Record Audio Talk — — 5.2.2.1 Instant Playback You can play back the previous 5 seconds to 60 minutes of the recorded video. By clicking , the instant playback page is displayed.
  • Page 85 User’s Manual General 5.2.2.2 Digital Zoom You can enlarge a specific area of the image to view the details by either of the following two ways. Click , the icon switches to . Hold down the left mouse button to select the area you ...
  • Page 86 User’s Manual 5.2.2.4 Manual Snapshot You can take one to five snapshots of the video and save into a USB storage device. By clicking , you can take snapshots. The snapshots are automatically saved into the connected USB storage device. You can view the snapshots on your PC. To change the quantity of snapshots, select Main Menu >...
  • Page 87: Navigation Bar

    User’s Manual , the Camera List page is displayed. For details about adding the remote devices, see By clicking "5.6 Configuring Remote Devices". 5.2.3 Navigation Bar You can access the functions to perform operations through the function icons on the navigation bar. For example, you can access Main Menu and switch window split mode.
  • Page 88: Shortcut Menu

    User’s Manual Icon Function Open the Network page. For details, see "5.15.1 Configuring Network Settings". Open the Disk Manager page. For details, see "5.18.3 Configuring Disk Manager". Open the USB Management page. For details about USB operations, see "5.14.2 Backing up Files", "5.21.2 Viewing Log Information", "5.20.4 Exporting and Importing System Settings", "5.20.6 Updating the Device".
  • Page 89: Ai Preview Mode

    User’s Manual Table 5-10 Menu parameters Function Description Main Menu Open Main Menu page. Open the PLAYBACK page where you can search and play back record Search files. Open the PTZ page. Configure the live view screen as a single-channel layout or multi- View Layout channel layout.
  • Page 90 User’s Manual Live view : Indicates the quantity of detected faces from 0 A.M. to midnight.  : Indicates the quantity of detected humans 0 A.M. to midnight.  : Indicates the quantity of detected motor vehicles 0 A.M. to midnight. ...
  • Page 91: Channel Sequence

    User’s Manual Properties 5.2.6 Channel Sequence You can adjust the channel sequence displayed on live page on actual needs. The live view page displays the default channel sequence after restoring factory defaults. Right-click on the live view page and select Sequence. The system displays the maximum number of window splits supported by the DVR after ...
  • Page 92 User’s Manual Sequence Adjust channel sequence. Drag a channel to the target window split.  Drag a window split to another to change the sequence.  You can view the channel sequence according to the channel number on the lower-right corner of the window split.
  • Page 93: Color Setting

    User’s Manual 5.2.7 Color Setting You can adjust the video image color effect such as sharpness, brightness, and contrast. The parameters are different according to the connected camera type. Take analog channel as an example. Parameters displayed on the page vary from different cameras. In the live view screen, right-click on the analog channel to see the shortcut menu, and then select Image, the Image page is displayed.
  • Page 94 User’s Manual Parameter Description Adjust the image brightness. The value ranges from 0 to 100. The default value is 50. The bigger the value is, the brighter the image will become. You can Brightness adjust this value when the image as a whole looks dark or bright. However, the image is likely to become dim if the value is too big.
  • Page 95: Live View Display

    User’s Manual 5.2.8 Live View Display 5.2.8.1 Configuring Display Settings You can configure the display effect such as displaying time title and channel title, adjusting image transparency, and selecting the resolution. Select Main Menu > DISPLAY > Display. Display Configure the settings for the display parameters. Table 5-12 Display parameters Parameter Description...
  • Page 96 User’s Manual Parameter Description Click SETTING to enable AI rule, bounding box of IVS target and SMD View Setting rule on the live page. Select the Live Audio checkbox to enable the audio adjustment Live Audio function in the channel window on the live view screen. Move the slider to adjust the volume of live audio.
  • Page 97 User’s Manual Zero-channel Configure the settings for the zero-channel parameters. Table 5-13 Zero-channel parameters Parameter Description Enable Enable zero-channel function. In the Compression list, select the video compression standard according Compression to the device capability. The default is H.265. In the Resolution list, select the video resolution. The default is 704 × 576 Resolution (D1).
  • Page 98: Configuring Tour Settings

    User’s Manual TV adjust Configure the parameters according to your actual situation. Click Apply to complete the settings. 5.2.9 Configuring Tour Settings You can configure a tour of selected channels to repeat playing videos. The videos display in turn according to the channel group configured in tour settings. The system displays one channel group for a certain period and then automatically changes to the next channel group.
  • Page 99 User’s Manual Sub screen Configure the settings for the tour parameters for both Main Screen and Sub Screen. Tour parameters Parameter Description Enable Enable tour function. Enter the amount of time that you want each channel group displays on the Interval (Sec.) screen.
  • Page 100 User’s Manual On the upper-right corner of the live view screen, use the left mouse button or press  Shift to switch between (image switching is allowed) and (image switching is not allowed) to turn on/off the tour function. On the navigation bar, click to enable the tour and click to disable it.
  • Page 101: Quick Operation Bar

    User’s Manual Group modified 5.2.10 Quick Operation Bar You can quickly access to the function modules on function tiles and setting menu through shortcut icons on quick operation bar. This topic uses ALARM and CAMERA an examples to show you how to quickly access to other modules.
  • Page 102 User’s Manual Table 5-14 Alarm parameters Description Icon Click to go to SEARCH page. Click to go to ALARM page. Click to go to AI page. Click to go to POS page. Click to go to NETWORK page. Click to go to MAINTAIN page. Click to go to BACKUP page.
  • Page 103: Entering Main Menu

    User’s Manual Table 5-15 Camera parameters Description Icon Click to go to CAMERA page. Click to go to NETWORK page. Click to go to STORAGE page. Click to go to SYSTEM page. Click to go to SECURITY page. Click to go to ACCOUNT page. Entering Main Menu Right-click on the live view screen, and then the shortcut menu is displayed.
  • Page 104 User’s Manual Table 5-16 Main menu description Description Icon Includes nine function tiles: SEARCH, ALARM, SMART DETECTION, POS, IoT, MAINTAIN, BACKUP, DISPLAY and AUDIO. Click each tile to open the configuration page of the tile. SEARCH: Search for and play back the recorded video saved on the Device.
  • Page 105: Controlling Ptz Cameras

    User’s Manual Controlling PTZ Cameras PTZ is a mechanical platform that carries a camera and a protective cover and performs overall control remotely. A PTZ can move in both horizontal and vertical direction to provide all-around view to the camera. Before operating PTZ, ensure the network connection between PTZ and the Device.
  • Page 106: Working With Ptz Control Panel

    User’s Manual Parameter Description Remote: Connect through network by adding IP address of PTZ camera to the Device. In the Control Mode list, select Serial Port or HDCVI. For HDCVI series product, select HDCVI. The control signal is sent to the PTZ through the Control Mode coaxial cable.
  • Page 107 User’s Manual Table 5-18 PTZ control panel description Parameter Description Controls the movement speed. The bigger the value is, the faster the Speed movement will be. : Zoom out. Zoom : Zoom in. : Focus far. Focus : Focus near. : Image darker.
  • Page 108: Configuring Ptz Functions

    User’s Manual Expanded PTZ control panel The functions with buttons in gray are not supported by the system.  Right-click once to return to the page of PTZ basic control panel.  Expanded PTZ control panel description Icon Function Icon Function Preset Tour...
  • Page 109 User’s Manual Preset Click the direction arrows to the required position. In the Preset box, enter the value to represent the required position. Click Setting to complete the preset settings. 5.4.3.2 Configuring Tours On the expanded PTZ control panel, click Click the Tour tab.
  • Page 110 User’s Manual 5.4.3.3 Configuring Patterns On the expanded PTZ control panel, click Click the Pattern tab. Pattern In the Pattern box, enter the value for pattern. Click Start to perform the directions operations. You can also go to the PTZ Control Panel to perform the operations of adjusting zoom, focus, iris, and directions.
  • Page 111: Calling Ptz Functions

    User’s Manual 5.4.4 Calling PTZ Functions After you have configured the PTZ settings, you can call the PTZ functions for monitoring from the expanded PTZ control panel. Expanded PTZ control panel 5.4.4.1 Calling Presets On the expanded PTZ Control Panel, in the No. box, enter the value of the preset that you want to call.
  • Page 112: Calling Osd Menu

    User’s Manual 5.4.4.4 Calling AutoScan On the expanded PTZ control panel, in the No. box, enter the value of the border that you want to call. Click The PTZ camera performs scanning according to the configured borders. Click again to stop auto scanning. 5.4.4.5 Calling AutoPan On the expanded PTZ control panel, click to start moving in horizontal direction.
  • Page 113: Configuring Camera Settings

    User’s Manual PTZ menu Click Enter. On the PTZ Menu page, click the arrow button to select the onscreen parameters. Click Enter to complete the settings. Configuring Camera Settings 5.5.1 Configuring Image Settings You can configure the image settings such as saturation, contrast, brightness, sharpness for each connected camera.
  • Page 114 User’s Manual Analog channel Digital channel Configure the settings for the image parameters.
  • Page 115 User’s Manual On the digital channel page, click More to display more parameters. Table 5-19 Image parameters Parameter Description Channel In the Channel list, select the channel that you want to configure. In the Cable Type list, select the cable type that the camera uses. Cable Type This function is available on select models.
  • Page 116: Configuring Encode Settings

    User’s Manual Parameter Description In the Config File list, select Day, Night, Normal, or Switch By Period. The system configures the parameters correspondingly. Day: Apply the configuration during daytime. Config File Night: Apply the configuration during nighttime. Normal: Apply the configuration during day and night. Switch by Period: If you select this option, you need to configure the sunrise time and sunset time where you are located.
  • Page 117 User’s Manual Audio/video Configure the settings for the main/sub streams parameters. Table 5-20 Main/sub stream parameters Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. General: Uses general coding strategy. Smart Codec: Enables the smart codec function. This function can reduce the video bit stream for non-important recorded video to Coding Strategy maximize the storage space.
  • Page 118: Configuring Snapshot Settings

    User’s Manual Parameter Description Configure the frames per second for the video. The higher the value, the clearer and smoother the image will become. Frame rate changes along with the resolution. Frame Rate (FPS) Generally, in PAL format, you can select the value from 1 through 25; in NTSC format, you can select the value from 1 through 30.
  • Page 119 User’s Manual Snapshot Configure the settings for the snapshot parameters. Table 5-21 Snapshot parameters Parameter Description In the Manual Snapshot list, select how many snapshots you want to take Manual Snapshot each time. In the Channel list, select the channel that you want to configure the settings Channel for.
  • Page 120: Configuring Encode Enhancement

    User’s Manual 5.5.4 Configuring Encode Enhancement You can enable this function and get more FPS in encode settings (see "5.5.2 Configuring Encode Settings"). In the meantime, you will not be able to use extra screen function (see "5.2.8.1 Configuring Display Settings") and AI functions (see "5.11 AI Function"). Select Main Menu >...
  • Page 121: Configuring Covered Area Settings

    User’s Manual Overlay Configure the settings for the text overlay parameters. Table 5-22 Overlay parameters Parameter Description In the Channel list, select the channel that you want to configure the settings Channel for. Select the Time Title checkbox to display the system time on each channel Time Title window in the live view screen.
  • Page 122: Configuring Channel Type

    User’s Manual Privacy masking Configure the settings for the covered area parameters. Covered area parameters Parameter Description In the Channel list, select the channel that you want to configure the Channel settings for. Preview: Select the Live checkbox to apply the configured covered block to the selected channel window in the live view screen.
  • Page 123: Upgrading Coaxial Camera

    User’s Manual Channel type Configure the channels. Analog Channel: Select the transmission medium such as CVI, AHD, CVBS, and then  follow the onscreen instructions to complete the settings. IP Channel: You can enable the IP channels by disabling the corresponding analog ...
  • Page 124: Configuring Remote Devices

    User’s Manual Update Click Browse. Select the upgrade file and then click OK. You need to insert the USB storage device that contains the upgrading files. Select the checkbox of the channel that you want to upgrade. Click Update. If the upgrading is successful, the system pops up a message indicating the upgrading is completed.
  • Page 125 User’s Manual Add camera Table 5-23 Parameters Parameter Description Enable the Uninitialized function, the uninitialized devices out of the Uninitialized searched devices are displayed in the searched device list. Select the uninitialized device from the uninitialized device list, and the click Initialize Initialize to start initializing device.
  • Page 126 User’s Manual Parameter Description Add the device by manually configuring settings such as IP address, channel Manual Add selection. For details, see "5.6.1.3 Adding Remote Devices Manually". Displays the added devices. You can edit and delete the device, and view Added Device List the device information.
  • Page 127 User’s Manual Uninitialized devices Select the uninitialized device that you want to initialize. Click Initialize. Enter password Configure the password and email information. If you select the Using current device password and email info checkbox, the remote device automatically uses the current password and email information, so you do not need to set the password and email address again and can go to Step 6.
  • Page 128 User’s Manual Password setting Configure the settings for the password setting parameters. Password parameters Parameter Description User The default is admin. The password must consist of 8–32 non-blank characters and contain at Password least two types of the following characters: uppercase, lowercase, numbers, and special characters (excluding ' "...
  • Page 129 User’s Manual Network Configure the IP address. Select the DHCP checkbox, you do not need to enter the IP address information, because  the system will allocate one IP address to the remote device. Select the STATIC checkbox, you need to enter the IP address, subnet mast, default ...
  • Page 130 User’s Manual Initialization finished Click Finished to complete the settings. 5.6.1.2 Adding Remote Devices Automatically On the Registration page, click Device Search The devices found are displayed. Search device...
  • Page 131 User’s Manual Select the checkbox of the device. Click Add. The device is added into the Added Device area. You can also double-click the device to add it into the Added Device area.  You can add devices in batches. ...
  • Page 132 User’s Manual Parameter Description Username Enter the username of the remote device. Password Enter the password of the user for the remote device. Remote CH No. Enter the remote channel number of the remote device that you want to add. In the Decoder Strategy list, select Default, Realtime, or Fluent.
  • Page 133 User’s Manual Modify In the Channel list, select the channel that you want to modify settings for. Click OK to save the settings. To delete one or more added devices, do the following:  Click to delete one device. Select the checkbox of the devices that you want to delete, and then click Delete. 5.6.1.5 Modifying IP Address You can modify a single IP address or multiple IP addresses of remote devices at one time.
  • Page 134 User’s Manual Modify IP Configure the settings for IP address, subnet mask, default gateway, username, and password. Click OK to save the settings. To modify IP address in batches, do the following:  In the Searched Device list area, select the devices that you want to modify IP address in batches.
  • Page 135 User’s Manual Configure the settings for start IP address (the IP address is allocated in sequence), subnet mask, default gateway, username, and password. Click OK to save the settings. 5.6.1.6 Exporting IP Address You can export the added IP address to the USB storage device. The exported information is saved in .csv file, which includes IP address, port number, channel number, manufacturer, username, and password.
  • Page 136: Managing Remote Devices

    User’s Manual Insert the USB storage device to the USB port of the Device. Click Import. Browse Select the file that you want to import. Click OK to start importing. After importing is completed, a pop-up message indicating "The import succeeded" is displayed.
  • Page 137 User’s Manual Select Main Menu > CAMERA > Camera List > Status. 5.6.2.2 Viewing Firmware Information You can view the device firmware information such as channel number, IP address, manufacturer, system version, video input, audio input, and alarm in. Select Main Menu > CAMERA > Camera List > Firmware. Firmware 5.6.2.3 Upgrading Remote Devices Select Main Menu >...
  • Page 138: Configuring Record Settings

    User’s Manual Update Upgrade the device. File Update  Insert a USB storage device containing the upgrade files into the USB port of the Device. Select the devices that you want to upgrade. Click File Update. The File Update page is displayed. Select the upgrading files and click Apply.
  • Page 139: Enabling Record Control

    User’s Manual 5.7.1 Enabling Record Control Manual recording operation requires the user have the permission to access STORAGE settings.  Check to ensure the HDD installed in the Device has been formatted properly.  To enter the record control page, do the following: Right-click on the live view screen, the shortcut menu is displayed.
  • Page 140: Configuring Recorded Video Storage Schedule

    User’s Manual 5.7.2 Configuring Recorded Video Storage Schedule You need to configure the storage schedule for the recorded video so that the recorded video can be saved. For details, see "5.1.4.9 Configuring Recorded Video Storage Schedule". Configuring Snapshot Settings 5.8.1 Configuring Snapshot Trigger The snapshot is divided into scheduled snapshot, event triggered snapshot, and face detection triggered snapshot.
  • Page 141 User’s Manual Type list Click Apply to save the settings. If you have configured the snapshot schedule, the configuration has been completed.  If you have not configured the snapshot schedule, see "5.1.4.10 Configuring Snapshot  Storage Schedule". 5.8.1.2 Configuring Event Triggered Snapshot Select Main Menu >...
  • Page 142: Configuring Snapshot Storage Schedule

    User’s Manual Motion detection Click Setting next to Picture Storage checkbox and select the corresponding channel. Click Apply. 5.8.2 Configuring Snapshot Storage Schedule You need to configure the storage schedule for the snapshot so that the snapshot can be saved. For details, see "5.1.4.10 Configuring Snapshot Storage Schedule".
  • Page 143: Playing Back Video

    User’s Manual Enable the FTP function and configure the parameters. For details, see "5.18.9 Configuring FTP Storage Settings". The snapshots will be uploaded to FTP for backup. Playing Back Video 5.9.1 Enabling Record Control Manual recording operation requires the user have the permission to access STORAGE settings. ...
  • Page 144: Instant Playback

    User’s Manual Record mode Configure the settings for the record control parameters. Table 5-25 Record control parameters Parameter Description Displays all the analog channels and the connected digital channels. You can Channel select a single channel or select All. Auto: Automatically record according to the record type and recording Main Stream/Sub time as configured in the recording schedule.
  • Page 145 User’s Manual Video search Video search description Function Description Display the searched recorded video or picture. Supports simultaneously playing in single-channel, 4-channel, 9-channel, and 16-channel. Display Window When playing back in a single channel, click and hold to select the area that you want to enlarge.
  • Page 146 User’s Manual Function Description Display the type and time period of the current recorded video. In the 4-channel layout, there are four time bars are displayed; in the other view layouts, only one time bar is displayed. Click on the colored area to start playback from a certain time. In the situation when you are configuring the settings, rotate the wheel button on the time bar, the time bar is zooming in from 0.
  • Page 147 User’s Manual Function Description In the Camera Name list, select the channel(s) that you want to play back. The window split is decided by how you select the channel(s). For example, if you select one channel, the playback is displayed in the single-channel view;...
  • Page 148 User’s Manual Table 5-26 Playback control bar description Icon Function Play/Pause. During playing back, you can switch between play and pause. Stop. During playing back, you can click the Stop button to stop playback. Play backward. During playing back, click the Play Backward button to backward play the recorded video, the button switches to ;...
  • Page 149 User’s Manual Icon Function In the full screen mode, click to take a snapshot and save into the USB storage device or mobile HDD. Add Mark for the recorded view. For details about adding mark, see "5.9.6 Marking and Playing Back Video". Show or hide POS information.
  • Page 150 User’s Manual Click to start playing from the beginning.  Double-click anywhere in the time bar colored area to start playback.  Click on the time bar to select the start time, and then click to start clipping. Click on the time bar to select the end time, and then click to stop clipping.
  • Page 151: Smart Search

    User’s Manual If you do not want to back the file, clear the checkbox. 5.9.4 Smart Search During playback, you can analyze a certain area to find if there was any motion detection event occurred. The system will display the images with motion events of the recorded video. This function is available on select models.
  • Page 152: Marking And Playing Back Video

    User’s Manual In the Camera Name list, select the channel(s) that you want to play. Click or double-click anywhere in the time bar colored area to start playback. You can see the AI rule during playback. This function is enabled by default. Playback Click to hide AI rule.
  • Page 153 User’s Manual Add tag In the Tag Name box, enter a name. Click OK. This marked video file displays in the Tag List. Playing Back Marked Video This function is supported on single-channel playback. In the Camera Name list, select one channel. Click Mark list Double-click the file that you want to play back.
  • Page 154 User’s Manual Playing Back Time before the Tag You can configure to play N seconds of the tagged video before the tagged time. In the Tag Name box, enter the name of a tagged video. In the Interval Before Tag box, enter N seconds. Click The playback starts from N seconds before the tagged time.
  • Page 155: Playing Back Snapshots

    User’s Manual 5.9.7 Playing Back Snapshots You can search and play back the snapshots. Select Main Menu > SEARCH. In the Search Type list, select Picture. In the Channel list, select a channel number. In the Calendar area, select a date. Click The system starts playing snapshots according to the configured intervals.
  • Page 156: Using The File List

    User’s Manual 5.9.9 Using the File List You can view all the recorded videos within a certain period from any channel in the File List. Select Main Menu > VIDEO. Select a channel(s). Click File list Start playback. Click , the playback starts from the first file by default. ...
  • Page 157: Alarm Events Settings

    User’s Manual In the File List area, there are 128 files can be displayed.  File type: R indicates general recorded video; A indicates recorded video with external  alarms; M indicates recorded video with motion detection events; I indicates recorded video with intelligent vents.
  • Page 158: Alarm Input Settings

    User’s Manual Alarm info In the Type list, select the event type; In the Start Time box and End Time box, enter the specific time. Click Search. The search results are displayed. Click Backup to back up the search results into the external storage device. Click to play the recorded video of alarm event.
  • Page 159 User’s Manual Local page Configure the settings for the local alarms. Table 5-27 Local alarm settings Parameter Description Alarm-in Port Select the channel number. Alarm Name Enter the customized alarm name. Enable Enable or disable the local alarm function. In the Device Type list, select NO or select NC as the voltage output Device Type type.
  • Page 160 User’s Manual Parameter Description Click Setting to configure the parameters. Local Alarm: Enable alarm activation through the alarm devices connected to the selected output port. Alarm-out Port Extension Alarm: Enable alarm activation through the connected alarm box. Wireless Siren: Enable alarm activation through devices connected by USB gateway or camera gateway.
  • Page 161 User’s Manual Parameter Description Select the checkbox to enable the function. When an alarm event occurs, the video output port outputs the settings configured in Main Menu > DISPLAY > Tour Setting. Video Matrix This function is available on select models. Buzzer Select the checkbox to activate a buzzer noise at the Device.
  • Page 162 User’s Manual In the Alarm Box list, select the alarm box number corresponding to the address number configured by the DIP switch on the Alarm Box. In the Alarm-in Port list, select the alarm input port on the Alarm Box. Configure the settings for other parameters of the Alarm Box.
  • Page 163 User’s Manual CAM offline Configure the alarm input settings from the offline IPC. Click Apply to complete the settings. Click Default to restore the default setting.  Click Copy to to copy the settings to other channels.  5.10.2.5 Configuring Alarms from HDCVI Devices Select Main Menu >...
  • Page 164: Alarm Output Settings

    User’s Manual HDCVI alarm In the Channel list, select a channel or All. Click Configure the settings for other parameters of the Alarm Box. Click OK to save the settings. Click Apply to complete the settings. 5.10.3 Alarm Output Settings 5.10.3.1 Configuring Alarm Output When the Device activates alarms, the connected alarm device generates alarms in the way that you can configure in this section.
  • Page 165 User’s Manual Alarm mode Configure the settings for the alarm output. Table 5-28 Alarm output settings Parameter Description Alarm Type Select alarm type for each alarm output port. Local Alarm Status Indicates the status of each alarm output port. Select the alarm box number corresponding to the address number Alarm Box Extension configured by the DIP switch on the Alarm Box.
  • Page 166 User’s Manual Warning light Configure the settings for the warning light parameters. Table 5-29 Warning light parameters Parameter Description In the Channel list, select a channel that is connected to a warning light Channel camera. Set a length of time for the Device to delay turning off alarm after the Delay alarm is cancelled.
  • Page 167 User’s Manual Siren Configure the settings for the siren parameters. Table 5-30 Siren parameters Parameter Description In the Channel list, select a channel that is connected to a camera that Channel supports audio function. Play Click Play to manually trigger the IP camera to play audio file. Set a length of time for the Device to delay turning off alarm after the alarm is Delay cancelled.
  • Page 168 User’s Manual Browse 5.10.3.4 Configuring Smart Illumination The linkage action of smart illumination can extend for a period after the event ends. To use this function, connect a camera that supports smart illumination. Select Main Menu > ALARM > Alarm-out Port > Smart Illumination. Smart illumination Select a channel and then set the delay time.
  • Page 169: Video Detection

    User’s Manual 5.10.4 Video Detection Video detection adopts computer vision and image processing technology. The technology analyzes the video images to detect the obvious changes such as moving objects and blurriness. The system activates alarms when such changes are detected. 5.10.4.1 Configuring Motion Detection Settings When the moving object appears and moves fast enough to reach the preset sensitivity value, the system activates the alarm.
  • Page 170 User’s Manual Parameter Description PIR function helps enhancing the accuracy and validity of motion detect. It can filter the meaningless alarms that are activated by the objects such as falling leaves, flies. The detection range by PIR is smaller than the field angle.
  • Page 171 User’s Manual Parameter Description Click Setting to display the PTZ page. Enable PTZ linkage actions, such as selecting the preset that you want to be called when an alarm event occurs. PTZ Linkage Motion Detect can only activate PTZ preset. Set a length of time for the Device to delay turning off recording after the Post Record alarm is cancelled.
  • Page 172 User’s Manual Detection setting Configure the regions settings. You can configure totally four regions. Select one region, for example, click Drag on the screen to select the region that you want to detect. The selected area shows the color that represents the region. Configure the parameters.
  • Page 173 User’s Manual Setting Define the motion detection period. By default, it is active all the time. Define the period by drawing.   Define for a specified day of a week: On the timeline, click the half-hour blocks to select the active period. ...
  • Page 174 User’s Manual Period Enter the time frame for the period, and then select the checkbox to enable the settings.  There are six periods for you to set for each day.  Under Copy to, select All to apply the settings to all the days of a week, or select specific day(s) that you want to apply the settings to.
  • Page 175 User’s Manual Video loss To configure the settings for the video loss detection parameters, see "5.10.4.1 Configuring Motion Detection Settings". For PTZ activation, different from motion detection, the video loss detection can activate PTZ preset, tour, and pattern. Click Apply to complete the settings. Click Default to restore the default setting.
  • Page 176: System Events

    User’s Manual Video tampering To configure the settings for the tampering detection parameters, see "5.10.4.1 Configuring Motion Detection Settings". For PTZ activation, different from motion detection, the video loss detection can activate PTZ preset, tour, and pattern. Click Apply to complete the settings. Click Default to restore the default setting.
  • Page 177 User’s Manual Disk Configure the settings for the HDD event. Table 5-33 HDD event settings Parameter Description In the Event Type list, select No Disk, Disk Error, or Low Space as the event Event Type type. Enable Enable or disable the HDD event detection function. Click Setting to configure the parameters.
  • Page 178 User’s Manual Parameter Description Select the checkbox to enable the Device to record a local alarm log. Select to enable audio broadcast/alarm tone in response to a HDD alarm Alarm Tone event. Click Apply to complete the settings. 5.10.5.2 Configuring Network Event Settings Select Main Menu >...
  • Page 179: Configuring Disarming

    User’s Manual Parameter Description Select the Show Message checkbox to enable a pop-up message in your local Show Message host PC. Select the Send Email checkbox to enable the system to send an email notification when an alarm event occurs. Send Email To use this function, make sure the email function is enabled in Main Menu >...
  • Page 180: Ai Function

    User’s Manual With Disarming enabled, if you disable event notifications, event notifications will not be pushed to the clients including the mobile app, platform and cloud platform. Select alarm linkage actions to disarm. All alarm linkage actions will be disarmed when you select All. Click Apply.
  • Page 181 User’s Manual the system activates alarms. The IVS function can avoid wrong alarms by filtering the factors such as rains, light, and animals. Video structuring: The device can detect and extract key features from the human bodies and  non-motor vehicles in the video, and then build a structured database. You can search any target you need with these features.
  • Page 182 User’s Manual Table 5-35 Face detection parameters Parameter Description You can select from AI by Camera and AI by Device. AI by Camera: This option requires certain AI cameras. The camera Type will do all the AI analysis, and then give the results to the DVR. AI by Device: The camera only transmits normal video stream to the DVR, and then the DVR will do all the AI analysis.
  • Page 183 User’s Manual Parameter Description Select the channel(s) that you want to record. The selected channel(s) starts recording after an alarm event occurs. Record Channel The recording for intelligence event and auto recording function must be enabled. For details, see "5.1.4.9 Configuring Recorded Video Storage Schedule"...
  • Page 184 User’s Manual Face detection Select the channel, enter the start time and end time, and set for the gender, age, glasses, beard, and mask. Click Smart Search. The results are displayed. Search results Select the face that you want to play back.
  • Page 185 User’s Manual Registered information Click to start playing back the recorded detected face snapshots. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To export the database file (.csv) to the external storage device, select files, click Export, ...
  • Page 186 User’s Manual Backup To lock the files to make it unable to be overwritten, select the files, and then click Lock.  To add a mark to the file, select the files and then click Add Tag.  5.11.2.2 Face Recognition Face recognition applies to AI preview mode and smart search.
  • Page 187 User’s Manual Face database configuration At Type, you can select Local or Remote. Local: Viewing the existing face databases or adding new one on the DVR.  Remote: If you have face recognition camera, you can select this to view the existing face ...
  • Page 188 User’s Manual Select the database, and then click Modeling. The system will extract the attributes of  face pictures in the database for the future comparison. Select the database, and then click Delete to delete the database.  Configure database Adding Face Pictures You can add face pictures to the existing databases one by one or by batch, or add from the detected faces.
  • Page 189 User’s Manual Details Click Register ID. Register ID Click to add a face picture.
  • Page 190 User’s Manual Browse Select a face picture and enter the registration information. Register ID Click OK. The system prompts the registration is successful. On the Details page, click Search. The system prompts modeling is successful. If the system prompts the message indicating modeling is in process, wait a while and then click Search again.
  • Page 191 User’s Manual Details Adding Face Pictures in Batch Give a name to the face picture. Table 5-36 Register ID Naming format Description Name Enter the name. Gender Enter 1 or 2. 1 represents male, and 2 represents female. Birthday Enter numbers in the format of yyyy-mm-dd. Country Enter the abbreviation of country.
  • Page 192 User’s Manual Batch register Click Select file, max select 500 each time or Select a folder to import face pictures. Click OK to complete batch registration. Adding the Detected Faces Right-click on the live view screen, and then select Live Mode > AI Mode. AI mode live view Double-click the detected face snapshot that you want to add.
  • Page 193 User’s Manual Playback Click Add to Human Face Database. Register ID Select the face database and enter the ID information. Click OK to complete registration.
  • Page 194 User’s Manual 5.11.2.2.2 Face Recognition Configuration You can compare the detected faces with the faces in the database to judge if the detected face belongs to the database. The comparison result will be displayed on the AI mode live view screen and smart search page, and link the alarms.
  • Page 195 User’s Manual Select one or multiple face databases. Click OK. The selected face database is listed. Selected face database Configure the added face database. Click to modify the similarity. The lower the number is, the easier the alarm linkage  will trigger.
  • Page 196 User’s Manual Similarity result 5.11.2.2.3 Smart Search for Face Recognition You can compare the detected faces with the face database and play back. Search by attributes: Search the face database by the face attributes.  Search by picture: Search the face database by uploading face pictures. ...
  • Page 197 User’s Manual Search by attributes Select the channel and set the parameters such as start time, end time, gender, age, glasses, beard, mask, and similarity according to your requirement. Click Smart Search. Smart search...
  • Page 198 User’s Manual Click the picture that you want to play back. Registered information Click to play back the recorded video. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To export the database file (.csv) to the external storage device, select files, click Export, ...
  • Page 199 User’s Manual Backup To lock the files to make it unable to be overwritten, select the files, and then click Lock.  To add a mark to the file, select the files and then click Add Tag.  Search by Picture Select Main Menu >...
  • Page 200 User’s Manual Click Face Database. Face database Set the searching parameters by selecting the face database and gender, and entering name and ID No. according to your actual requirement. Click Search to display the results that satisfy the requirement. Click Reset to clear the searching parameters. Select the picture and then click OK.
  • Page 201 User’s Manual Plug the USB storage device (with face pictures) to the Device, and then click Local Upload. Then select the picture from the USB storage device, and then click OK. The selected face pictures are uploaded. After the face pictures are uploaded, continue to configure other parameters (channel, start time, end time, and similarity).
  • Page 202 User’s Manual Playback Click to play back the recorded video. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To add a mark to the file, select the files and then click Add Tag. ...
  • Page 203 User’s Manual Backup 5.11.2.3 IVS Function The IVS function processes and analyzes the images to extract the key information to match with the preset rules. When the detected behaviors match with the rules, the system activates alarms. If you select AI by device, then among face detection and recognition, IVS function, and video structuring, you can use one of them at the same time for the same channel.
  • Page 204 User’s Manual In the Channel list, select the channel number that you want to configure the IVS function. At Type, you can select from AI by Camera and AI by Device. AI by Camera: This option requires certain AI cameras. The camera will do all the AI ...
  • Page 205 User’s Manual Click Apply to complete the settings. Configuring Tripwire Rules When the target object crosses the tripwire in the defined direction, the system activates alarms. The tripwire can be configured as a straight line or broken line.  Supports detecting one-way or two-way tripwire crossing. ...
  • Page 206 User’s Manual Tripwire rule Click to draw the minimum size or maximum size to filter the target. The system triggers an alarm only when the size of detected target is between the maximum size and the minimum size. Configure the parameters. Tripwire parameters Parameter Description...
  • Page 207 User’s Manual Trigger Configure the triggering parameters. Triggering parameters Parameter Description Define a period during which the detection is active. Schedule For details, see "Setting Motion Detection Period" section in "5.10.4.1 Configuring Motion Detection Settings". Click Setting to configure the parameters. General Alarm: Enable general alarm and select the alarm output port.
  • Page 208 User’s Manual Parameter Description Select the Report Alarm checkbox to enable the system to upload the alarm signal to the network (including alarm center) when an alarm event occurs. Report Alarm This function is available on select models.  The corresponding parameters in the alarm center should be ...
  • Page 209 User’s Manual Parameter Description Buzzer Select the checkbox to activate a buzzer noise at the Device. Select the checkbox to enable the Device to record a local alarm log. Alarm Tone Select to enable audio broadcast in response to a face detection event. Warning Light Select the checkbox to enable the warning light alarm of the camera.
  • Page 210 User’s Manual Intrusion rule Click to draw the minimum size or maximum size to filter the target. The system triggers an alarm only when the size of detected target is between the maximum size and the minimum size. Configure the parameters. Intrusion parameters Parameter Description...
  • Page 211 User’s Manual 5.11.2.3.2 Smart Search for IVS Function You can search for the intelligent events and play back. Select Main Menu > AI > SMART SEARCH > IVS. In the Channel list, select the channel that you want to search for the events, and then set other parameters such as start time, end time, event type, and alarm object.
  • Page 212 User’s Manual Click the picture that you want to play back. Playback Click to play back the recorded video. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To back up the recorded files to the external storage device, select files, click Backup, ...
  • Page 213 User’s Manual Backup To lock the files to make it unable to be overwritten, select the files, and then click Lock.  To add a mark to the file, select the files and then click Add Tag.  5.11.2.4 Video Structuring The device can detect and extract key features from the human bodies and non-motor vehicles in the video, and then build a structured database.
  • Page 214 User’s Manual AI by Device: The camera only transmits normal video stream to the DVR, and then the  DVR will do all the AI analysis. You can select from Human Detection, Face Detect, and Non-motor Vehicle. Human Detection: Select this option, and then the device will analyze all the human ...
  • Page 215 User’s Manual If you only selected Human Body Detection and did not select Face Detection in  "5.11.1.4.1 Configuring Video Structuring", there will be only human body features displayed in the results. Human body detection If you selected Human Body Detection and Face Detection in "5.11.1.4.1 Configuring ...
  • Page 216 User’s Manual Extra face features Select one or multiple results, and then you can Click Export to export them to the USB device  Click Backup to make backup in the DVR  Click Lock so that they don't get overwritten or deleted ...
  • Page 217 User’s Manual Non-motor vehicle detection Select the channel and the time, and then select one or multiple features from Type, Vehicle Color, People Number, or Helmet. Click Smart Search. Search results Select one or multiple results, and then you can Click Export to export them to the USB device ...
  • Page 218: For Lite Ai Series

    User’s Manual Click Backup to make backup in the DVR  Click Lock so that they don't get overwritten or deleted  Click Add Tag to name them as needed.  5.11.3 For Lite AI Series AI module provides SMD (Smart Motion Detection) and IVS functions. These functions take effect after they are configured and enabled.
  • Page 219 User’s Manual In the Channel list, select a channel, and then enable it. Configure the parameters. SMD parameters Parameter Description In the Channel list, select a channel to set the motion detection. Channel Enable Enable or disable the motion detection function. Sensitivity Set the sensitivity for smart motion detection.
  • Page 220 User’s Manual Parameter Description Set a length of time for the Device to delay turning off alarm after the external alarm is cancelled. The value ranges from 0 seconds to 300 Post-Alarm seconds, and the default value is 10 seconds. If you enter 0, there will be no delay.
  • Page 221 User’s Manual Parameter Description Select the checkbox to enable the function. When an alarm event occurs, the video output port outputs the settings configured in Main Menu > DISPLAY > Tour. Video Matrix This function is available on select models. Buzzer Select the checkbox to activate a buzzer noise at the Device.
  • Page 222 User’s Manual You can enable the AI Mode, and then the detection accuracy would be improved, but the video stream quantity that the DVR can process will reduce. In the Channel list, select the channel number that you want to configure the IVS function. Click Add.
  • Page 223 User’s Manual Configuring Tripwire Rules When the target object crosses the tripwire in the defined direction, the system activates alarms. The tripwire can be configured as a straight line or broken line.  Supports detecting one-way or two-way tripwire crossing. ...
  • Page 224 User’s Manual Tripwire rule Click to draw the minimum size or maximum size to filter the target. The system triggers an alarm only when the size of detected target is between the maximum size and the minimum size. Configure the parameters. Tripwire parameters Parameter Description...
  • Page 225 User’s Manual Trigger Configure the triggering parameters. Table 5-37 Triggering parameters Parameter Description Define a period during which the detection is active. Schedule For details, see "Setting Motion Detection Period" section in "5.10.4.1 Configuring Motion Detection Settings". Click Setting to configure the parameters. General Alarm: Enable general alarm and select the alarm output port.
  • Page 226 User’s Manual Parameter Description Select the Report Alarm checkbox to enable the system to upload the alarm signal to the network (including alarm center) when an alarm event occurs. Report Alarm This function is available on select models.  The corresponding parameters in the alarm center should be ...
  • Page 227 User’s Manual Parameter Description Buzzer Select the checkbox to activate a buzzer noise at the Device. Select the checkbox to enable the Device to record a local alarm log. Alarm Tone Select to enable audio broadcast in response to a face detection event. Warning Light Select the checkbox to enable the warning light alarm of the camera.
  • Page 228 User’s Manual Intrusion rule Click to draw the minimum size or maximum size to filter the target. The system triggers an alarm only when the size of detected target is between the maximum size and the minimum size. Configure the parameters. Intrusion parameters Parameter Description...
  • Page 229 User’s Manual 5.11.3.2.2 Smart Search for IVS Function You can search for the intelligent events and play back. Select Main Menu > AI > AI Search > IVS. In the Channel list, select the channel that you want to search for the events, and then set other parameters such as start time, end time, event type, and alarm object.
  • Page 230 User’s Manual Click the picture that you want to play back. Playback Click to play back the recorded video. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To back up the recorded files to the external storage device, select files, click Backup, ...
  • Page 231 User’s Manual Backup To lock the files to make it unable to be overwritten, select the files, and then click Lock.  To add a mark to the file, select the files and then click Add Tag.  5.11.3.3 Face Detection (For XVR5X-I and XVR7X-I series only) Some series of devices can analyze the pictures captured by the camera to detect whether the faces are on the pictures.
  • Page 232 User’s Manual Face detection In the Channel list, select a channel that you want to configure face detection function, and then enable it. Configure the parameters. Table 5-38 Face detection parameters Parameter Description Click View Setting to draw areas to filter the target. You can configure two filtering targets (maximum size and minimum Rule size).
  • Page 233 User’s Manual Parameter Description Click Setting to configure the parameters. General Alarm: Enable general alarm and select the alarm output port. Ext. Alarm: Connect the alarm box to the Device and then enable it. Alarm-out Port Wireless Siren: Connect the wireless gateway to the Device and then enable it.
  • Page 234 User’s Manual Parameter Description Select the Tour checkbox to enable a tour of the selected channels. Tour To use this function, the tour setting must be configured".  After the tour is ended, the live view screen returns to the view layout ...
  • Page 235 User’s Manual Face detection Select the channel, enter the start time and end time, and set for the gender, age, glasses, beard, and mask. Click Smart Search. The results are displayed. Search results Select the face that you want to play back.
  • Page 236 User’s Manual Registered information And then click to start playing back the recorded detected face snapshots. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To export the database file (.csv) to the external storage device, select files, click Export, ...
  • Page 237 User’s Manual Backup To lock the files to make it unable to be overwritten, select the files, and then click Lock.  To add a mark to the file, select the files and then click Add Tag.  5.11.3.4 Face Recognition (For XVR7X-I series only) Face recognition applies to AI preview mode and smart search.
  • Page 238 User’s Manual Face database configuration At Type, you can select Local or Remote. Local: Viewing the existing face databases or adding new one on the DVR.  Remote: If you have face recognition camera, you can select this to view the existing face ...
  • Page 239 User’s Manual Click to view the database details and add new faces to the database. For details,  see "Adding Face Pictures". Select the database, and then click Modeling. The system will extract the attributes of  face pictures in the database for the future comparison. Select the database, and then click Delete to delete the database.
  • Page 240 User’s Manual Details Click Register ID. Register ID Click to add a face picture.
  • Page 241 User’s Manual Browse Select a face picture and enter the registration information. Register ID Click OK. The system prompts the registration is successful. On the Details page, click Search. The system prompts modeling is successful. If the system prompts the message indicating modeling is in process, wait a while and then click Search again.
  • Page 242 User’s Manual Details Adding Face Pictures in Batches Give a name to the face picture. Register ID Naming format Description Name Enter the name. Gender Enter 1 or 2. 1 represents male, and 2 represents female. Birthday Enter numbers in the format of yyyy-mm-dd. Country Enter the abbreviation of country.
  • Page 243 User’s Manual Batch register Click Select file, max select 500 each time or Select a folder to import face pictures. Click OK to complete batch registration. Adding the Detected Faces Right-click on the live view screen, and then select Live Mode > AI Mode. AI mode live view Double-click the detected face snapshot that you want to add.
  • Page 244 User’s Manual Playback Click Add to Human Face Database. Register ID Select the face database and enter the ID information. Click OK to complete registration.
  • Page 245 User’s Manual 5.11.3.4.2 Face Recognition Configuration You can compare the detected faces with the faces in the database to judge if the detected face belongs to the database. The comparison result will be displayed on the AI mode live view screen and smart search page, and link the alarms.
  • Page 246 User’s Manual Select one or multiple face databases. Click OK. The selected face database is listed. Database list Configure the added face database. Click to modify the similarity. The lower the number is, the easier the alarm linkage  will trigger. Click to delete the face database.
  • Page 247 User’s Manual Similarity result 5.11.3.4.3 Smart Search for Face Recognition You can compare the detected faces with the face database and play back. Search by attributes: Search the face database by the face attributes.  Search by picture: Search the face database by uploading face pictures. ...
  • Page 248 User’s Manual Search by attributes Select the channel and set the parameters such as start time, end time, gender, age, glasses, beard, mask, and similarity according to your requirement. Click Smart Search. Search results...
  • Page 249 User’s Manual Click the picture that you want to play back. The picture with registered information is displayed. Registered information Click to play back the recorded video. Double-click on the playing page to switch between full screen playing and thumbnail playing.
  • Page 250 User’s Manual Backup To lock the files to make it unable to be overwritten, select the files, and then click Lock.  To add a mark to the file, select the files and then click Add Mark.  Search by Picture Select Main Menu >...
  • Page 251 User’s Manual Click Face Database. Face database Set the searching parameters by selecting the face database and gender, and entering name and ID No. according to your actual requirement. Click Search to display the results that satisfy the requirement. Click Reset to clear the searching parameters. Select the picture and then click Save.
  • Page 252 User’s Manual Plug the USB storage device (with face pictures) to the Device, and then click Local Upload. Then select the picture from the USB storage device, and then click OK. The selected face pictures are uploaded. After the face pictures are uploaded, continue to configure other parameters (channel, start time, end time, and similarity).
  • Page 253 User’s Manual Playback Click to play back the recorded video. Double-click on the playing page to switch between full screen playing and thumbnail playing. You can also do the following operations to the recorded files. To add a mark to the file, select the files and then click Add Mark. ...
  • Page 254: Configuring Ivs Mode

    User’s Manual Backup 5.11.4 Configuring IVS Mode For some models, you can switch the IVS function between general mode and advanced mode in Main Menu > AI > Parameters > IVS. The advanced mode features higher detection accuracy than the general mode but supports fewer channels for IVS.
  • Page 255: Configuring Smart Schedule

    User’s Manual 5.11.5 Configuring Smart Schedule There are two modes for a channel to activate AI functions. General mode: Only one AI function can be enabled for the designated channel during different  periods on each day in the week. Schedule mode: The system can activate different AI functions for the designated channel during ...
  • Page 256: Iot Function

    User’s Manual AI function On the timeline, drag to define a period. You can set up to 6 periods for each day in the week. For each period, you can enable an AI function. Define the period by editing.  Click Period Configure the time range for each period and then select the AI function to be effective...
  • Page 257 User’s Manual 5.12.1.1 Connecting Sensor through Device Only the Device with USB gateway supports this function. Select Main Menu > IoT > Management > Sensor Pairing. Sensor pairing In the Access Type list, select USB Gateway. Click Add. Add USB gateway...
  • Page 258 User’s Manual Click Pair. Pair Click Back to exit the pairing page. The added sensor information is displayed. Click to modify the sensor name; click to delete sensor information. Sensor pairing...
  • Page 259 User’s Manual 5.12.1.2 Connecting Sensor through Camera with Gateway Only the camera with gateway supports this function. Select Main Menu > IoT > Management > Sensor Pairing. Sensor pairing In the Access Type list, select Camera Gateway. In the Channel list, select the channel that is connected to the camera. Click Add.
  • Page 260 User’s Manual Pair Click Back to exit the pairing page. Click to modify the sensor name; click to delete sensor information. Sensor pairing 5.12.1.3 Configuring Alarm Linkage Select Main Menu > IoT > Management > Wireless Detector.
  • Page 261 User’s Manual Wireless detector In the Access Type list, select USB Gateway, Camera Gateway, or All. When Access Type is Camera Gateway, you can select Channel to filter the status of present wireless detector. Click Setting Configure the settings for alarm linkage. Table 5-39 Alarm linkage settings Parameter Description...
  • Page 262 User’s Manual Parameter Description Click Setting to configure the parameters. Define a period during which the motion detection is active. For details, see Schedule "Setting Motion Detection Period" section in "5.10.4.1 Configuring Motion Detection Settings". Click Setting to display the PTZ page. PTZ Linkage Enable PTZ linkage actions, such as selecting the preset that you want to be called when an alarm event occurs.
  • Page 263: Configuring Temperature And Humidity Camera

    User’s Manual Parameter Description Show Message: Select the Show Message checkbox to enable a pop-up message in your local host PC. Buzzer: Select the checkbox to activate a buzzer noise at the Device. Video Matrix: Select the checkbox to enable the function. When an alarm event occurs, the video output port outputs the settings configured in Main Menu >...
  • Page 264 User’s Manual Temperature/Humidity Select the Enable checkboxes to enable IoT function. Enable The Device starts detecting the temperature and humidity data from the camera and display on the Realtime Display page. (Optional) Set temperature displaying mode. When Show°F (Fahrenheit Degree) is selected, the temperature will be displayed by Fahrenheit degree in Realtime Display tab.
  • Page 265 User’s Manual In the Refresh Interval box, select data refresh interval. For example, you can select 5 Sec. You can also display the temperature and humidity data in graphical way by selecting the Display Chart checkbox. Chart Click Remove to delete the data. 5.12.2.3 Exporting Temperature and Humidity Data You can export the temperature and humidity data in .BMP format.
  • Page 266 User’s Manual Humidity Click Lock to lock the data. The export button is enabled. Click Export. The system starts exporting the data. Click OK. You can find the exported data on your USB device. 5.12.2.4 Configuring Alarm Linkage You can configure alarm linkage settings for temperature and humidity data. 5.12.2.4.1 Configuring Alarm Linkage for Temperature Data On the home page, select IoT >...
  • Page 267 User’s Manual Temperature/Humidity On the temperature information line, click Setting Configure the settings for alarm linkage. Table 5-40 Alarm linkage settings Parameter Description Access Point Indicates the channel that the camera is connected to. Temperature by default. Type Detect Position Name Set the detect position name.
  • Page 268 User’s Manual Parameter Description Select event type as High or Low, and set the upper and low temperature Event Type limit respectively. For example, select event type as High and set upper Upper Limit limit as 28, the alarm occurs when the temperature reaches 28 °C. Enable Enable the alarm function.
  • Page 269 User’s Manual Parameter Description Show Message: Select the Show Message checkbox to enable a pop- up message in your local host PC. Buzzer: Select the checkbox to activate a buzzer noise at the Device. Video Matrix: Select the checkbox to enable the function. When an alarm event occurs, the video output port outputs the settings configured in Main Menu >...
  • Page 270 User’s Manual On the humidity information line, click Setting Configure the settings for the following parameters. Table 5-41 Alarm settings Parameter Description Access Point Indicates the channel that the camera is connected to. Humidity by default. Type Detect Position Name Set the detect position name.
  • Page 271 User’s Manual Parameter Description Click Setting to display the PTZ page. PTZ Linkage Enable PTZ linkage actions, such as selecting the preset that you want to be called when an alarm event occurs. Set a length of time for the Device to delay turning off alarm after the external alarm is cancelled.
  • Page 272 User’s Manual 5.12.2.5 Searching IoT Information You can search and backup all your IoT data. To back up the data, you should prepare a USB device and plug it into the Device. On the home page, select IoT > IOT Search. IOT search Configure the parameters settings.
  • Page 273 User’s Manual List Diagram Click Export. The system starts exporting the data. Click OK. You can find the exported data on your USB device.
  • Page 274: Configuring Wireless Siren

    User’s Manual 5.12.3 Configuring Wireless Siren You can connect the wireless siren to the Device, when there is an alarm event activated on the Device, the wireless siren generates alarms. Select Main Menu > IoT > Management > Wireless Siren. Wireless siren Configure the settings for the wireless alarm output.
  • Page 275: Searching The Transaction Records

    User’s Manual Playing POS information in the local playback and viewing the POS information in the live view screen only support single-channel mode and four-channel mode. Displaying monitoring screen and playing back in the web support multi-channel mode. 5.13.1 Searching the Transaction Records The system supports fuzzy search.
  • Page 276 User’s Manual POS setting Configure the settings for the POS parameters. Table 5-44 POS parameters Parameter Description In the POS Name list, select the POS machine that you want to configure settings for. Click to modify the POS name. POS Name The POS name supports 21 Chinese characters or 63 English characters.
  • Page 277: Configuring Backup Settings

    User’s Manual Parameter Description In the Overlay Mode list, Select Page or ROLL. Page means to turn a page when there are 16 lines of overlay information. ROLL means to roll up the page when there are 16 lines of overlay Overlay Mode information.
  • Page 278: Backing Up Files

    User’s Manual Backup device 5.14.2 Backing up Files You can back up the recorded videos and snapshots. Select Main Menu > Backup. Backup Configure the settings for the backup parameters. Table 5-45 Backup parameters Parameter Description In the Device Name list, select the device that you want to back up the Device Name files to.
  • Page 279: Network Management

    User’s Manual Parameter Description Click Browse, the Browse page is displayed. Select the route where you Path want to search for the files. In the Record Channel list, select the channel where you want to search Record Channel for the files. In the Type list, select the file type that you want to search.
  • Page 280 User’s Manual 5.15.1.1 Configuring TCP/IP Settings You can configure the settings for the Device such as IP address, DNS according to the networking plan. Select Main Menu > NETWORK > TCP/IP, the TCP/IP page is displayed. For details about parameter settings, see "5.1.4.4 Configuring Network Settings". TCP/IP 5.15.1.2 Configuring Port Settings You can configure the maximum connection accessing the Device from Client such as WEB, Platform,...
  • Page 281 User’s Manual Port Configure the settings for the connection parameters. Table 5-46 Connection parameters Parameter Description The allowable maximum clients accessing the Device at the same time, Max Connection such as WEB, Platform, and Mobile Phone. Select a value between 1 and 128. The default value setting is 128. The default value setting is 37777.
  • Page 282 User’s Manual 5.15.1.3 Configuring Wi-Fi Connection Settings You can make wireless connection between the Device and the other devices in the same network through Wi-Fi settings, facilitating the devices connection and mobility. Only the Device with Wi-Fi module supports this function. Select Main Menu >...
  • Page 283 User’s Manual After the Device is connected to a Wi-Fi hotspot, in the Wi-Fi Info area, the current hotspot, IP address, subnet mask, and default gateway are displayed. 5.15.1.4 Configuring 3G/4G Settings You can connect a wireless 3G/4G module to the USB port of the Device and then access the Device with the IP address provided by the module.
  • Page 284 User’s Manual Table 5-48 Recognized information Parameter Description NIC Name Displays the name of Ethernet card. Network Type Displays the network type. Different type represents different supplier. Displays the default APN number. Dial-up No. Displays the default dial No. Authentication Authentication mode.
  • Page 285 User’s Manual PPPoE Enable the PPPoE function. In the Username box and Password box, enter the username and password accordingly provided by the Internet Service Provider. Click Apply to complete the settings. The system pops up a message to indicate the successfully saved. The IP address appears on the PPPoE page.
  • Page 286 User’s Manual Procedure Select Main Menu > NETWORK > DDNS. DDNS Configure the settings for the DDNS parameters. Table 5-49 DDNS parameters Parameter Description Enable the DDNS function. Enable After enabling DDNS function, the third-party might collect your Device information. Type Type and address of DDNS service provider.
  • Page 287 User’s Manual If the web page of the Device is displayed, the configuration is successful. If not, the configuration is failed. 5.15.1.7 Configuring EMAIL Settings You can configure the email settings to enable the system to send the email as a notification when there is an alarm event occurs.
  • Page 288 User’s Manual Parameter Description In the Receiver list, select the number of receiver that you want to receive Receiver the notification. The Device supports up to three mail receivers. Email Address Enter the email address of mail receiver(s). Enter the sender’s email address. It supports maximum three senders Sender separated by comma.
  • Page 289 User’s Manual Procedure Select Main Menu > NETWORK > UPnP. UPnP Configure the settings for the UPnP parameters. Table 5-51 UPnP parameters Parameter Description Enable the UPnP function. Port Mapping After it is enabled, the intranet services and ports shall be mapped to extranet, proceed with caution.
  • Page 290 User’s Manual Parameter Description The settings in PAT table correspond to the UPnP PAT table on the router. Service Name: Name of network server. Protocol: Type of protocol. Int. Port: Internal port that is mapped on the Device. Ext. Port: External port that is mapped on the router. To avoid the conflict, when setting the external port, try to use the ...
  • Page 291 User’s Manual SNMP Configure the settings for the SNMP parameters. Table 5-52 SNMP parameters Parameter Description Enable Enable the SNMP function. Select the checkbox of SNMP version(s) that you are using. Version The default version is V3. There is a risk of select V1 or V2. SNMP Port Indicates the monitoring port on the agent program.
  • Page 292 User’s Manual Parameter Description In the Encryption Type list, select an encryption type. The default Encryption Type setting is CBC-DES. Compile the two MIB files by MIB Builder. Run MG-SOFT MIB Browser to load in the module from compilation. On the MG-SOFT MIB Browser, enter the Device IP that you want to manage, and then select the version number to query.
  • Page 293 User’s Manual Click Apply to complete the settings. You can use the multicast IP address to log in to the web. On the web login dialog box, in the Type list, select MULTICAST. The web will automatically obtain the multicast IP address and join. Then you can view the video through multicast function.
  • Page 294 User’s Manual Register Configure the settings for the register parameters. Table 5-54 Register parameters Parameter Description Enable Enable the register function. The default value is 1. Enter the server IP address or the server domain that you want to register Server IP Address Port Enter the port of the server.
  • Page 295 User’s Manual Alarm center Configure the settings for the alarm center parameters. Table 5-55 Alarm center parameters Parameter Description Enable Enable the alarm center function. In the Protocol Type list, select protocol type. The default is ALARM Protocol Type CENTER. Server Address The IP address and communication port of the PC installed with alarm Port...
  • Page 296: Configuring Network Testing Settings

    User’s Manual 5.15.2 Configuring Network Testing Settings 5.15.2.1 Testing the Network You can test the network connection status between the Device and other devices. Select Main Menu > MAINTAIN > Network > Test. Network test In the Destination IP box, enter the IP address. Click Test.
  • Page 297 User’s Manual Test result 5.15.2.2 Capturing Packet and Backing up Packet capture means the operations such as capturing, resending, and editing data that are sent and received during network transmission. When there is network abnormality, you can perform packet capturing and back up into the USB storage device. This date can be provided to the technical support for analyzing the network condition.
  • Page 298 User’s Manual Test Connect a USB storage device to the Device. Click Refresh. The Device starts detecting the USB storage device and displays its name in the Device Name box. Select the route of the data that you want to capture and back up. In the Packet Sniffer Backup area, click Browse.
  • Page 299: Configuring Account Settings

    User’s Manual Select the route. If several USB storage devices are connected to the Device, you can select from the  Device Name list. Click Refresh to total space, free space and the file list in the selected USB storage ...
  • Page 300: Configuring User Account

    User’s Manual You can set maximum 64 users and 20 groups. The group name by "User" and "Admin" cannot be  deleted. You can set other groups and define the relevant permissions. However, the admin account cannot be set randomly. You can manage the account by user and group and the name cannot be repeated.
  • Page 301 User’s Manual Add user Configure the settings for the parameters of adding a user account. Table 5-56 Parameters of adding user Parameter Description Username Enter a username and password for the account. Password Confirm Password Re-enter the password. Optional. Remarks Enter a description of the account.
  • Page 302 User’s Manual Setting Permitted Period Next to Period, click Setting. Setting Define the permitted period. By default, it is active all the time. Define the period by drawing.   Define for a specified day of a week: On the timeline, click the half-hour blocks to select the active period.
  • Page 303 User’s Manual Period Enter the time frame for the period and select the checkbox to enable the settings.  There are six periods for you to set for each day.  Under Copy, select All to apply the settings to all the days of a week, or select specific day(s) that you want to apply the settings to.
  • Page 304 User’s Manual Click for the user account that you want to modify. Modify Change the settings for password, username, user group, user MAC, memo, password validity period and authority. The new password can be set from 8 digits through 32 digits and contains at least two types from number, letter and special characters (excluding"'", """, ";", ":"...
  • Page 305: Configuring Group Account

    User’s Manual User Click for the user account that you want to delete. Click OK to delete a user account. 5.16.2 Configuring Group Account 5.16.2.1 Adding a Group Select Main Menu > ACCOUNT > Group.
  • Page 306 User’s Manual Group Click Add. Add group Configure the settings for the parameters of adding a group. Table 5-57 Parameters of adding a group Parameter Description Group Name Enter a name for the group. Optional. Remarks Enter a description of the account.
  • Page 307 User’s Manual Parameter Description In the Permission area, select the checkboxes in the System tab, Permission Playback tab, and Monitor tab. Click OK to complete the settings. 5.16.2.2 Modifying a Group Select Main Menu > ACCOUNT > Group. Group Click for the group account that you want to modify.
  • Page 308 User’s Manual Modify Change the settings for group name, memo, and authority. Click OK to complete the settings. 5.16.2.3 Deleting a Group Select Main Menu > ACCOUNT > Group. Group...
  • Page 309: Configuring Onvif Users

    User’s Manual Click for the user account that you want to delete. Click OK to delete a group. 5.16.3 Configuring ONVIF Users The device manufactured by other company can connect to the Device through ONVIF protocol by an authorized ONVIF account. The admin account is created for ONVIF users right after the Device has been initialized Select Main Menu >...
  • Page 310: Audio Management

    User’s Manual Enter username, password, and select the group that you want this account to belong to. Click OK to save the settings. Click to modify the account; Click to delete the account. Audio Management Audio management function manages audio files and configures the playing schedule. When there is an alarm event, the audio file can be activated.
  • Page 311: Configuring Playing Schedule For Audio Files

    User’s Manual Add file Select the audio files that you want to import. Click OK to start importing audio files from the USB storage device. If the importing is successful, the audio files will display in the File Management page. Imported file The imported audio files are automatically saved into the HDD, so you do not need to connect to the USB storage device to get the file next time.
  • Page 312: Storage Management

    User’s Manual Audio play Configure the settings for the schedule parameters. Schedule parameters Parameter Description In the Period box, enter the time. Select the checkbox to enable the Period settings. You can configure up to six periods. In the File Name list, select the audio file that you want to play for this File Name configured period.
  • Page 313: Configuring The Recording And Snapshot Schedule

    User’s Manual Basic Configure the settings for the basic settings parameters. Table 5-58 Basic settings parameters Parameter Description Configure the settings for the situation all the read/write discs are full. Select Stop to stop recording. Disk Full Select Overwrite to overwrite the recorded video files always from the earliest time.
  • Page 314 User’s Manual In the table, you can view the information of current HDD, such as device name, HDD type, status, total space and free space, and serial number of the HDD port. Disk manager Configuring the settings for the HDD manager. HDD type setting: In the Properties list, select Read/Write, Read Only, and then click ...
  • Page 315: Configuring Record

    User’s Manual 5.18.4 Configuring Record Record type includes auto and manual record. You can configure record type of main stream and sub stream. See "5.7 Configuring Record Settings". 5.18.5 Configuring Advance Settings Create HDD group, and save main stream, sub stream and snapshot of designated channels to the HDD group.
  • Page 316 User’s Manual Main stream Sub stream...
  • Page 317: Configuring Disk Quota

    User’s Manual Snapshot Click Apply to complete the settings. 5.18.6 Configuring Disk Quota By configuring quota, allocate fixed storage capacity to each channel, and distribute the storage space of each channel reasonably. If the page displays Disk group mode selected, click Switch to Quota Mode, and then configure ...
  • Page 318 User’s Manual Disk quota (one-HDD device) For devices that support 2 or more HDDs, you can switch the quota mode between  version 1 and version 2.  V1: Select a channel and then configure the disk quota for each disk. ...
  • Page 319 User’s Manual Version 1 Version 2...
  • Page 320: Configuring Hdd Detecting Settings

    User’s Manual Click Apply. 5.18.7 Configuring HDD Detecting Settings This function is available on select models. HDD detecting function detects the current status of HDD to let you know the HDD performance and replace the defective HDD. 5.18.7.1 Checking HDD You can detect HDD by key area detect and global detect.
  • Page 321 User’s Manual During detecting, click Pause to pause detecting, click Continue to restart detecting, and click Stop Detect to stop detecting. Start check 5.18.7.2 View Detecting Results After the detecting is completed, you can view the detecting reports to find out the problem and replace the defective HDD to avoid data loss.
  • Page 322: Configuring Record Estimate

    User’s Manual Results S.M.A.R.T 5.18.8 Configuring Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity, and calculate the required HDD capacity according to the record period. Select Main Menu > STORAGE > Rec Estimate.
  • Page 323 User’s Manual Rec estimate Click You can configure the resolution, frame rate, bit rate and record time for the selected channel. Click OK to save the settings. Then the system will calculate the time period that can be used for storage according to the channels settings and HDD capacity.
  • Page 324: Configuring Ftp Storage Settings

    User’s Manual By time Calculating HDD Capacity for Storage On the Rec Estimate page, click the By Time tab. By time In the Time box, enter the time period that you want to record. Total space 5.18.9 Configuring FTP Storage Settings You can store and view the recorded videos and snapshots on the FTP server.
  • Page 325 User’s Manual Configure the settings for the FTP settings parameters. Table 5-59 FTP settings parameters Parameter Description Enable Enable the FTP upload function. FTP: Plaintext transmission. FTP type SFTP: Encrypted transmission (recommended) Server Address IP address of FTP server. FTP: The default is 21. Port SFTP: The default is 22.
  • Page 326: Security Center

    User’s Manual Parameter Description Enter the length of the uploaded recorded video. If the entered length is less than the recorded video length, only a section of the recorded video can be uploaded. File Size If the entered length is more than the recorded video length, the whole recorded video can be uploaded.
  • Page 327: System Service

    User’s Manual ● Configuration Security: When there’s a risk in the device configuration, the icon will be in orange to warn risk. You can click Details to see the detailed risk description. Security status Scanning Security Modules This area shows the running status of security modules. For details about the security modules, move mouse pointer on the icon to see the on-screen instructions.
  • Page 328 User’s Manual Basic services Select Basic Services and configure parameters. Step 2 There might be safety risk when Mobile Push Notifications, CGI, ONVIF, SSH and NTP Server is enabled. Table 5-60 Basic services parameters Parameter Description After enabling this function, the alarm triggered by the NVR can be pushed to a mobile phone.
  • Page 329 User’s Manual Parameter Description If this function is enabled, the remote devices can be added through the ONVIF protocol. This function is enabled by default. ONVIF There might be safety risk if this service is enabled. Disable this function when it is not in use. After enabling this function, a NTP server can be used to synchronize NTP Server the device.
  • Page 330 User’s Manual 802.1x Step 2 Select the Ethernet card you want to certify. Step 3 Select Enable and configure parameters. Table 5-61 802.1x parameters Parameter Description NIC Name Select a NIC. ● PEAP: protected EAP protocol. Authentication ● TLS: Transport Layer Security. Provide privacy and data integrity between two communications application programs.
  • Page 331: Attack Defense

    User’s Manual HTTPS Select Enable to enable HTTPS function. Step 2 Step 3 Click Certificate Management to create or import a HTTPS certificate from USB drive. For details about importing or creating a CA certificate, see "5.19.4 CA Certificate". Step 4 Select a HTTPS certificate.
  • Page 332 User’s Manual Table 5-62 Firewall parameters Parameter Description Mode can be configured when Type is Network Access. ● If Allowlist is enabled, you can visit device port successfully with Mode IP/MAC hosts in the allowlist. ● If Blocklist is enabled, you cannot visit device port with IP/MAC hosts in blocklist.
  • Page 333 User’s Manual Account lockout Step 2 Set parameters. Table 5-63 Lockout parameters Parameter Description Set the maximum number of allowable wrong password entries. The account will be locked after your entries exceed the maximum number. Attempt(s) Value range: 5–30. Default value: 5. Set how long the account is locked for.
  • Page 334 User’s Manual Anti-Dos attack 5.19.3.4 Sync Time-Allowlist The synchronization is only allowed with hosts in the trusted list. Select Main Menu > SECURITY > Attack Defense > Sync Time-Allowlist. Step 1 Step 2 Select Enable to enable Sync Time-Allowlist function. Step 3 Configure the parameters.
  • Page 335: Ca Certificate

    User’s Manual Parameter Description Input the end IP address of trusted hosts. End Address When Type is IP Segment, it can be configured Step 4 Click Apply to complete the settings. 5.19.4 CA Certificate You can create or import device certificate and install trusted CA Certificate. 5.19.4.1 Device Certificate Create Certificate Select Main Menu >...
  • Page 336 User’s Manual Table 5-65 Device certificate parameters Parameter Description County This parameter is user defined. State This parameter is user defined. City Name This parameter is user defined. Valid Period Input a valid period for the certificate. Organization This parameter is user defined. Organization Unit This parameter is user defined.
  • Page 337 User’s Manual Import third-party certificate Configure Parameters. Table 5-66 Import third-party certificate Parameter Description Click Browse to find the third-party certificate path on the USB drive. Path Click Browse to find the third-party certificate private key on the USB Private Key drive.
  • Page 338: Audio/Video Encryption

    User’s Manual Install certificate Click Browse to select the certificate that you want to install. Step 3 Step 4 Click Import. 5.19.5 Audio/Video Encryption The device supports audio and video encryption during data transmission. Step 1 Select Main Menu > SECURITY > A/V Encryption > Audio/Video Transmission.
  • Page 339 User’s Manual Audio/video transmission Step 2 Configure parameters. Table 5-67 Transmission parameters Area Parameter Description Enables stream frame encryption by using private protocol. Enable There might be safety vulnerability if this service is disabled. Private Encryption Use the default setting. Protocol Type Secret key update period.
  • Page 340: Security Warning

    User’s Manual Area Parameter Description Certificate For details about certificate management, see "5.19.4.1 Device Management Certificate". Step 3 Click Apply to complete the settings. 5.19.6 Security Warning 5.19.6.1 Security Exception Select Main Menu > SECURITY > Security Warning > Security Exception. Step 1 Security exception Step 2...
  • Page 341 User’s Manual Parameter Description When the alarm ends, the alarm extended for a period of time. The time Post-Alarm range is from 0 seconds to 300 seconds. Show Message Checkbox to enable a pop-up message in your local host PC. Buzzer Select the checkbox to activate the buzzer when an alarm occurs.
  • Page 342 User’s Manual Illegal login Select Enable and configure parameters. Step 2 Table 5-69 Illegal login parameters Parameter Description The alarm device (such as lights, sirens) is connected to the alarm output Alarm-out Port port. When an alarm occurs, the NVR device transmits the alarm information to the alarm device.
  • Page 343: Configuring System Settings

    User’s Manual Parameter Description Select the checkbox. When an alarm occurs, the NVR device sends an email to the set mailbox to notify the user. Send Email To use this function, make sure the email function is enabled in Main Menu >...
  • Page 344: Configuring Rs-232 Settings

    User’s Manual Add holiday Configure the holiday name, repeat mode, time range according to your actual situation. Click Add. Enable the Add More function, so you can continue adding holiday information. Added holiday 5.20.2 Configuring RS-232 Settings You can configure serial port function, Baud rate and other parameters. Only some series products support this RS-232.
  • Page 345: Configuring System Maintenance Settings

    User’s Manual Select Main Menu > SYSTEM > RS232. RS-232 Table 5-70 RS-232 parameters Parameter Description Select serial port control protocol. Console: Upgrade the program and debug with the console and mini terminal software. Keyboard: Control this Device with special keyboard. Function Adapter: Connect with PC directly for transparent transmission of data.
  • Page 346: Exporting And Importing System Settings

    User’s Manual Maintenance Configure the settings for the system maintenance parameters. Table 5-71 Maintenance parameters Parameter Description In the Auto Reboot list, select the reboot time. Auto Reboot In the Case Fan Mode list, you can select Always or Auto. If you select Auto, the case fan will stop or start according to the external conditions such as the Device temperature.
  • Page 347 User’s Manual Exporting System Settings Select Main Menu > MAINTAIN > Manager > Import/Export. Import/Export Insert a USB storage device into one of the USB ports on the Device. Click Refresh to refresh the page. Connected device Click Export.
  • Page 348: Restoring Default Settings

    User’s Manual There is a folder under the name style of "Config_[YYYYMMDDhhmmss]". Double-click this folder to view the backup files. Importing System Settings Insert a USB storage device containing the exported configuration files from another Device) into one of the USB ports on the Device. Select Main Menu >...
  • Page 349: Updating The Device

    User’s Manual Click Default to restore all parameters to default settings except parameters such as  network, user management. Click Factory Default, select OK and then enter the password of admin user in the  prompted dialog box to completely recover device parameters to factory default. 5.20.6 Updating the Device 5.20.6.1 Updating File Insert a USB storage device containing the upgrade files into the USB port of the Device.
  • Page 350 User’s Manual Browse Click the file that you want to upgrade. Click OK. 5.20.6.2 Performing Online Upgrade When the Device is connected to Internet, you can use online upgrade function to upgrade the system. Before using this function, you need to check whether there is any new version by auto check or manual check.
  • Page 351 User’s Manual Update Check whether there is any new version available. Auto check: Enable Auto-check for updates.  Manual check: Click Manual Check.  The system starts checking the new versions. After checking is completed, the check result is displayed. If the "It is the latest version"...
  • Page 352: Exporting Intelligent Diagnosis Data

    User’s Manual 5.20.7 Exporting Intelligent Diagnosis Data When an error occurs, go to Main Menu > MAINTAIN > Intelligent Diagnosis to export intelligent diagnosis data for troubleshooting. The maintenance tasks, such as the import and export of configuration, can be performed in COS Pro Portal. For details, see the corresponding user's manual. Viewing Information You can view the information such as log information, HDD information, and version details 5.21.1 Viewing Version Details...
  • Page 353 User’s Manual If there is HDD installed, the logs about system operations are saved in the memory of the Device  and other types of logs are saved into the HDD. If there is no HDD installed, the other types of logs are also saved in the memory of the Device.
  • Page 354: Viewing Event Information

    User’s Manual Search results Click Details or double-click the log that you want to view, the Detailed Information  page is displayed. Click Next or Previous to view more log information. Click Backup to back up the logs into the USB storage device. You can enable Backup ...
  • Page 355: Viewing Network Information

    User’s Manual Event 5.21.4 Viewing Network Information You can view the online users, network data transmission details, and test network. For details about testing network, see "5.15.2.1 Testing the Network". 5.21.4.1 Viewing Online Users You can view the online user information and block any user for a period of time. Select Main Menu >...
  • Page 356 User’s Manual Online user To block an online user, click and then enter the time that you want to block this user. The maximum value you can set is 65535. The system detects every 5 seconds to check whether there is any user added or deleted, and update the user list timely.
  • Page 357: Viewing Hdd Information

    User’s Manual Network load Click the LAN name that you want to view, for example, LAN1. The system displays the information of data sending speed and receiving speed. The default display is LAN1 load.  Only one LAN load can be displayed at one time. ...
  • Page 358: Viewing Channel Information

    User’s Manual Table 5-72 HDD parameters Parameter Description Indicates the number of the currently connected HDD. The asterisk (*) means the current working HDD. Device Name Indicates name of HDD. Physical Position Indicates installation position of HDD. Type Indicates HDD type. Total Space Indicates the total capacity of HDD.
  • Page 359: Viewing Data Stream Information

    User’s Manual Channel information 5.21.7 Viewing Data Stream Information You can view the real-time data stream rate and resolution of each channel. Select Main Menu > INFO > BPS, the BPS page is displayed.
  • Page 360: Logging Out Of The Device

    User’s Manual Logging out of the Device On the upper-right corner of the Main Menu page or on any page after you have entered the Main Menu, click Select Logout, you will log out the device.  Select Reboot, the Device will be rebooted. ...
  • Page 361: Web Operations

    User’s Manual Web Operations The pages in the Manual are used for introducing the operations and only for reference. The actual  page might be different dependent on the model you purchased. If there is inconsistency between the Manual and the actual product, the actual product shall govern. The Manual is a general document for introducing the product, so there might be some functions ...
  • Page 362: Introducing Web Main Menu

    User’s Manual The default administrator account is admin. The password is the one that was  configured during initial settings. To security your account, it is recommended to keep the password properly and change it regularly. Click to display the password. ...
  • Page 363: Viewing Open-Source Software Notice

    User’s Manual Icon Description Displays Cell Phone Client and Device SN QR Code. Cell Phone Client: Use your mobile phone to scan the QR code to add the device into the Cell Phone Client, and then you can start accessing the Device from your cell phone.
  • Page 364 User’s Manual Legal information...
  • Page 365: Faq

    User’s Manual 1. DVR cannot boot up properly. There are following possibilities: Input power is not correct.  Power connection is not correct.  Power switch button is damaged.  Program upgrade is wrong.  HDD malfunction or something wrong with HDD jumper configuration. ...
  • Page 366 User’s Manual HDD jumper is damaged.  HDD is broken.  Upgraded program is not compatible.  The recorded file has been overwritten.  Record function has been disabled.  7. Video is distorted when searching local records. There are following possibilities: Video quality setup is too low.
  • Page 367 User’s Manual For some versions, there is hardware limit.  13. Cannot log in client-end or web. There are following possibilities: For Windows 98 or Windows ME user, update your system to Windows 2000 sp4. Or you can install  client-end software of lower version.
  • Page 368 User’s Manual Input device error or connection is not correct.  Some program versions might have this problem. Upgrade your system.  19. Alarm function is null. There are following possibilities: Alarm setup is not correct.  Alarm cable connection is not correct. ...
  • Page 369 User’s Manual For the product supports analog standard definition camera/HD camera, you need to go to the  Main Menu > CAMERA > CHANNEL TYPE to select corresponding channel type and then restart the DVR. 29. I cannot connect to the IP channel. There are following possibilities: Check the camera is online or not.
  • Page 370 User’s Manual It is the specified device P2P login port or not when you are using P2P client.  Check username or password is right or not.  Check P2P SN is right or not. You can use the cell phone to scan the QR code on the device P2P ...
  • Page 371: Glossary

    User’s Manual Glossary The abbreviations in this glossary are related to the Manual. Appendix Table 1-1 Glossary Abbreviations Full term Bayonet Nut Connector Constant Bit Rate Common Intermediate Format DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol Domain Name System Daylight Saving Time Digital Video Recorder File Transfer Protocol...
  • Page 372 User’s Manual Abbreviations Full term Variable Bit Rate Video Graphics Array Wide Area Network...
  • Page 373: Hdd Capacity Calculation

    User’s Manual HDD Capacity Calculation Calculate total capacity needed by each DVR according to video recording (video recording type and video file storage time). According to Formula (1) to calculate storage capacity that is the capacity of each channel needed for each hour, unit MB. ÷...
  • Page 374 User’s Manual Bit Stream Size (max) File Size Bit Stream Size (max) File Size 320 Kbps 140 MB 384 Kbps 168 MB 448 Kbps 196 MB 512 Kbps 225 MB 640 Kbps 281 MB 768 Kbps 337 MB 896 Kbps 393 MB 1024 Kbps 450 MB...
  • Page 375: Compatible Backup Devices

    User’s Manual Compatible Backup Devices Appendix 3.1 Compatible USB List Appendix Table 3-1 Compatible USB Manufacturer Model Capacity Sandisk Cruzer Micro 512 MB Sandisk Cruzer Micro 1 GB Sandisk Cruzer Micro 2 GB Sandisk Cruzer Freedom 256 MB Sandisk Cruzer Freedom 512 MB Sandisk Cruzer Freedom...
  • Page 376: Appendix 3.2 Compatible Sd Card List

    User’s Manual Manufacturer Model Capacity Sandisk Hongjiao 4 GB Lexar Lexar 256 MB Kingston Data Traveler 1 GB Kingston Data Traveler 16 GB Kingston Data Traveler 32 GB Aigo L8315 16 GB Sandisk 16 GB Kingston Data Traveler Locker+ 32 GB Netac U228 8 GB...
  • Page 377: Appendix 3.5 Compatible Sata Dvd List

    User’s Manual Appendix Table 3-4 Compatible USB DVD Manufacturer Model Samsung SE-S084 BenQ LD2000-2K4 Appendix 3.5 Compatible SATA DVD List Manufacturer Model GH22NS30 Samsung TS-H653 Ver.A Samsung TS-H653 Ver.F Samsung SH-224BB/CHXH SONY DRU-V200S SONY DRU-845S SONY AW-G170S Pioneer DVR-217CH Appendix 3.6 Compatible SATA HDD List Upgrade the DVR firmware to latest version to ensure the accuracy of the table below.
  • Page 378 User’s Manual Manufacturer Series Model Capacity Port Mode Seagate SkyHawk HDD ST1000VX005 1 TB SATA Seagate SkyHawk HDD ST2000VX003 2 TB SATA Seagate SkyHawk HDD ST2000VX008 2 TB SATA Seagate SkyHawk HDD ST3000VX006 3 TB SATA Seagate SkyHawk HDD ST3000VX010 3 TB SATA Seagate...
  • Page 379 User’s Manual Manufacturer Series Model Capacity Port Mode WD Purple WD50PURX 5 TB SATA WD Purple WD60PURX 6 TB SATA WD Purple WD80PUZX 8 TB SATA WD Purple WD10PURZ 1 TB SATA WD Purple WD20PURZ 2 TB SATA WD Purple WD30PURZ 3 TB SATA...
  • Page 380 User’s Manual Manufacturer Series Model Capacity Port Mode Seagate Constellation ES series ST4000NM0024 4 TB SATA (SATA interface) Seagate Constellation ES series ST6000NM0024 6 TB SATA (SATA interface) Seagate Constellation ES series ST1000NM0023 1 TB SATA (SAS interface) Seagate Constellation ES series ST2000NM0023 2 TB SATA...
  • Page 381 User’s Manual Manufacturer Series Model Capacity Port Mode WD (SATA interface) WD6001FSYZ 6 TB SATA WD (SATA interface) WD6002FRYZ 6 TB SATA WD (SATA interface) WD8002FRYZ 8 TB SATA HITACHI Ultrastar series (SATA HUS724030ALA640 3 TB SATA interface) HITACHI Ultrastar series (SATA HUS726060ALE610...
  • Page 382: Compatible Cd/Dvd Burner List

    User’s Manual Compatible CD/DVD Burner List Upgrade the DVR firmware to latest version to ensure the accuracy of the table below. And you can use the USB cable with the model recommended to set USB burner. Appendix Table 4-1 Compatible CD/DVD burner Manufacturer Model Port Type...
  • Page 383: Compatible Displayer List

    User’s Manual Compatible Displayer List Refer to the following table form compatible displayer list. Appendix Table 5-1 Compatible displayer Brand Model Dimension (Unit: inch) BENQ (LCD) ET-0007-TA 19-inch (wide screen) DELL (LCD) E178FPc 17-inch BENQ (LCD) Q7T4 17-inch BENQ (LCD) Q7T3 17-inch HFNOVO (LCD)
  • Page 384: Compatible Switcher

    User’s Manual Compatible Switcher Appendix Table 6-1 Compatible switcher Brand Model network working mode D-LinK DES-1016D 10/100M self-adaptive D-LinK DES-1008D 10/100M self-adaptive Five network modes: AUTO HALF-10M Ruijie RG-S1926S FULL-10M HALF-100M FULL-100M H3C-S1024 10/100M self-adaptive TP-LINK TL-SF1016 10/100M self-adaptive TP-LINK TL-SF1008+ 10/100M self-adaptive...
  • Page 385: Earthing

    User’s Manual Earthing Appendix 7.1 What is the Surge Surge is a short current or voltage change during a very short time. In the circuit, it lasts for microsecond. In a 220 V circuit, the 5KV or 10KV voltage change during a very short time (about microseconds) can be called a surge.
  • Page 386: Appendix 7.2 The Earthing Modes

    User’s Manual Antenna feed cable lightning arrester: It is suitable for antenna system of the transmitter or the  device system to receive the wireless signal. It uses the serial connection too. Note, when you select the lightning arrester, pay attention to the port type and the earthing reliability. In some important environment, you need to use special shielded cable.
  • Page 387: Appendix 7.3 Thunder Proof Ground Method In The Monitor System

    User’s Manual Appendix Figure 7-2 Multiple-point ground Mixed ground: The mix ground consists of the feature of the one-point ground and multiple-  point ground. For example, the power in the system needs to use the one-point ground mode while the radio frequency signal requires the multiple-point ground. So, you can use the following figure to earth.
  • Page 388: Appendix 7.4 The Shortcut Way To Check The Electric System By Digital Multimeter

    User’s Manual section shall be more than 20mm The ground cable of the monitor system cannot short circuit or mixed connected with the strong  alternative current cable. For all the ground cables from the control room to the monitor system or ground cable of other ...
  • Page 389 User’s Manual Appendix Figure 7-5 Check earth cable connection For L (live cable) Turn the digital multimeter to 750 VAC, use your one hand to hold the metal end, and then the other hand inserts the pen to the L port of the socket. See the following figure. If the multimeter shows 125, then you can see current live cable connection is standard.
  • Page 390 User’s Manual Appendix Figure 7-7 Check neutral cable connection...
  • Page 391: Rj45-Rs232 Connection Cable Definition

    User’s Manual RJ45-RS232 Connection Cable Definition Refer to the following figure for RJ-45 cable definition. Appendix Figure 8-1 RJ-45 Refer to the following figure for RS-232 pin definition. Appendix Figure 8-2 RS-232 Cross Connection Refer to the following figure for connection information.
  • Page 392 User’s Manual Appendix Figure 8-3 Cross connection Refer to the following table for detailed crossover cable connection information. Appendix Table 8-1 Crossover cable connection RJ45 (T568B) RJ45 (Network cable) RS-232 Signal Description Blue White and blue White and green Straight Connection Refer to the following figure for straight cable connection information.
  • Page 393: Cybersecurity Recommendations

    User’s Manual Cybersecurity Recommendations Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks.
  • Page 394 User’s Manual 1024–65535, reducing the risk of outsiders being able to guess which ports you are using. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing.
  • Page 395 User’s Manual Enable IP/MAC address filtering function to limit the range of hosts allowed to access the  device. More information Please visit Dahua official website security emergency response center for security announcements and the latest security recommendations.
  • Page 396 User’s Manual...

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