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Lenovo 12JA User Manual
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Lenovo 12JA User Manual

Lenovo 12JA User Manual

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ThinkCentre neo 50t Gen 4
User Guide

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Summary of Contents for Lenovo 12JA

  • Page 1 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 2 • Setup Guide Second Edition (January 2024) © Copyright Lenovo 2023, 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3 Contents Discover your Lenovo computer ..iii Change the boot priority order ..Enable or disable the configuration change Chapter 1. Meet your computer ..1 detection feature .
  • Page 4 Appendix B. Compliance Call Lenovo ....information ....51 Before you contact Lenovo ..
  • Page 5 Discover your Lenovo computer Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 7 Power indicator Show the system status of your computer. • On: The computer is starting up or working. • Off: The computer is off or in hibernation mode. • Blinking: The computer is in sleep mode. © Copyright Lenovo 2023, 2024...
  • Page 8 Rear ™ 2. DisplayPort out connector 1. Audio line-out connector ™ 3. HDMI connector 4. VGA-out connector 6. USB-A 2.0 connector (with smart power-on feature) 5. USB-A 2.0 connectors 7. PCI Express card area 8. Power cord connector 9. Smart cable clip slots 10.
  • Page 9 Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com • Width: 145 mm (5.7 inches) Dimensions • Height: 340 mm (13.8 inches) • Depth: 284.6 mm (10.4 inches) Weight (without packaging) Maximum configuration as shipped: 5.9kg (13 lb) 1.
  • Page 10 5 V and 3 A. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 1) connector Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file...
  • Page 11 USB device Data rate (Gbit/s) 3.2 Gen 1 3.2 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 Chapter 1 Meet your computer...
  • Page 12 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 13 • Click the Show Applications button on the lower left, and select the application you want to launch. Launch settings Open the system menu from the top-right corner and click Settings. Access networks This section helps you access networks through connecting to a wired or wireless network. © Copyright Lenovo 2023, 2024...
  • Page 14 Manage cables with a smart cable clip Note: You can purchase a smart cable clip from Lenovo. To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip.
  • Page 15 1. Turn on Bluetooth on the computer. a. Open the system menu from the top-right corner and then click Settings ➙ Bluetooth. b. In the Bluetooth section enable Bluetooth with the toggle button at the top. © Copyright Lenovo 2023, 2024...
  • Page 16 3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 17 Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer.
  • Page 18 Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock. UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer. Password types You can set a power-on password, supervisor password, system management password, or hard disk password in UEFI BIOS to prevent unauthorized access to your computer.
  • Page 19 You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
  • Page 20 6. Select the storage drive you will wipe and click NEXT. 7. Select the entire storage drive or partition to wipe as desired. 8. Select the method as desired and click NEXT. 9. Click Yes to confirm your option when the prompting window is displayed. 10.
  • Page 21 Chapter 5. Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions © Copyright Lenovo 2023, 2024...
  • Page 22 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 23 UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2023, 2024...
  • Page 24 Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main ➙ System Time & Date and press Enter. 3. Set the system date and time as desired. 4.
  • Page 25 4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 26 • If you select Disabled, press Enter. Then, go to the next step. 4. Press F10 or Fn+F10 to save the changes and exit. When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following: •...
  • Page 27 Ubuntu software update will check the LVFS site for any firmware updates and notify you when updates are available. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc).
  • Page 28 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 29 3. See Chapter 7 “Troubleshooting, diagnostics, and recovery” on page 23 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 9 “Help and support” on page 45. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
  • Page 30 Audio problems Problem Solution • Ensure that the speaker cable is inserted completely into the connector on the computer. The sound comes from one of the external • Ensure that the cable that connects the left speaker to the right speakers.
  • Page 31 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Launch Settings and choose Bluetooth. The Bluetooth feature does not work. 2. Make sure that Bluetooth is enabled by the toggle at the top. 3.
  • Page 32 CD or DVD problems Problem Solution • Ensure that the optical drive supports the CD or DVD. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.
  • Page 33 • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https:// and follow the on-screen instructions. pcsupport.lenovo.com Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: Chapter 7 Troubleshooting, diagnostics, and recovery...
  • Page 34 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 35 If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 36 Remove or replace a CRU This section provides instructions on how to remove or replace a CRU. Computer cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 37 Replacement steps Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 30. 2. Remove the front bezel. See “Front bezel” on page 30. 3.
  • Page 38 Replacement steps ThinkCentre neo 50t Gen 4 User Guide...
  • Page 39 Drive bay assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 30. 2. Remove the front bezel. See “Front bezel” on page 30. Replacement steps Chapter 8 CRU replacement...
  • Page 40 Hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 41 Removal steps Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 30. 2.
  • Page 42 3. Remove the drive bay assembly. See “Drive bay assembly” on page 33. Removal steps M.2 solid-state drive and heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 43 • Do not touch the contact edge of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged. • Do not apply pressure to the M.2 solid-state drive. • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.
  • Page 44 – Type 2 – Type 3 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 45 Note: Remove the film that covers the thermal pad (if any) when installing the M.2 solid-state drive and the heat sink. M.2 solid-state drive bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
  • Page 46 Removal steps PCI Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 30. 2. Remove the front bezel. See “Front bezel” on page 30. 3.
  • Page 47 Removal steps Note: If the card is held in place by retaining latch, press the latch as shown to disengage the latch, Then, gently remove the card from the slot. Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
  • Page 48 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. For access, do the following: 1.
  • Page 49 Removal steps Note: During installation, ensure that you connect the gray cable to the connector labeled AUX on the card, and the black cable to the connector labeled MAIN. Chapter 8 CRU replacement...
  • Page 50 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 51 • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
  • Page 52 Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 53 • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 54 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 55 The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 56 You may send your request in writing to the address below accompanied by a check or money order for $15 Lenovo Legal Department Attn: Open Source Team / Source Code Requests 8001 Development Dr. Morrisville, NC 27560 Please include the version of the OS and the version of the Linux Kernel pre-shipped on this Device as part of your request.
  • Page 57 Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices Certification-related information Product name: ThinkCentre neo 50t Gen 4 Machine types: 12JA , 12JB, 12JC, and 12JD Further compliance information related to your product is available at https://www.lenovo.com/compliance Operating environment Maximum altitude (without pressurization) •...
  • Page 58 ThinkCentre neo 50t Gen 4 User Guide...
  • Page 59 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 60 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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