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Troubleshooting and Support
If the device becomes unresponsive or does not boot
successfully, try performing a soft reset. This is done by
pressing and holding the power button for 10 seconds.
FAQs and technical support can be found here:
www.bartecmobility.com/support-portal
Storage
Battery storage information:
The batteries of BARTEC (type 17-S1Z0-0001/****) are
developed and manufactured in accordance with the highest
industrial standards. The operating time or storage period of
a battery is restricted, however. The actual life of a battery is
influenced by different factors, e.g. hot, cold, rough operating
environment and physical damage.
Batteries kept for a duration of six months or longer should
be charged, discharged and charged again at least every
three months. If electrolyte has escaped, do not touch the
areas affected and dispose of the batteries properly. Replace
the battery if the operating time has shortened considerably.
The standard warranty period for all BARTEC batteries is
six months, whereby it is irrelevant whether the battery was
acquired separately or was contained in the scope of the
delivery of the device.
Make sure the battery pack is charged minimum every three months
Protect the device from constant moisture
Cleaning
Do not use any chemical cleaning agents to clean the deivce.
Use a damp cloth.
Cleaning: only clean with a damp cloth
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