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Troubleshooting
This chapter provides steps for resolving some problems that may occur during operation. A list of possible
conditions or failures are address with possible causes followed by proper course of action.
Condition
Abnormal condition after powering
up the machine
Coin jamming
Coins rotate inside the hopper, but
do not discharge
Motor does not rotate
Inaccurate counting results
CashConcepts
CCE 410
Possible causes
Unit is plugged into wrong
voltage area
Power fuse is burned
Power supply board fuse is
burned
Improper adjustment of diameter
and thickness know
Improper adjustment of thickness
know
Loose
socket
between
the
power
switch and the motor
Damaged or broken connection
wire
Loose
socket
between photoelectrical counter
and microprocessor.
Dirty coin counting sensor
6
Connect with proper voltage
Replace power fuse
Contact CCE - Service
Adjust diameter and thickness
knob according to coin
denomination
Adjust thickness knob to the
next largest thickness position
Contact CCE - Service
connection
supply
Contact CCE – Service
connection
Clean count sensor
Action
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