For any questions, please visit the “Help” section at TerraMaster's official website, or contact our technical support team at sales@terra-master.com. Once you receive your new TerraMaster TNAS product, please install and set up your TNAS according to the “Quick Installation Guide”.
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2.2 Appearance Panel Illustration: Rear Cover Illustration: ⑧ ② ⑦ ③ ④ ⑥ ⑤ ① Item Item Hard drive tray Power interface ① ⑤ Network interface Hard drive indicator ② ⑥ Network interface Network indicator ⑦ ③ Power switch/Power indicator USB 3.0 host interface (×2) ④...
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2.5 SATA SSDs. TNAS is a durable storage device, which means that in order to operate for long periods of time, high-quality hard drives are required. Therefore, please visit TerraMaster’s official website to read our “Hard Drive Compatibility” guide, and then select the correct hard drive for your TNAS.
Step 3: Press the power button to power on TNAS. Step 4: If the hardware indicator is always red, this indicates that the hard drive is functioning abnormally. The hard drive may be damaged, or the hard drive may not be compatible with the TNAS device. If this happens, please re-install or replace the hard drive and try again.
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You can use the “Change IP” option to manually change your TNAS IP address. You may need to do this if your TNAS IP address conflicts with the network IP address segment. Otherwise, TNAS will be inaccessible. 3.2 TOS TerraMaster's Operating System (TOS) was specially developed for TNAS. Model:F4-422...
To download the iOS and Android versions of TNAS mobile, you can search for "TNAS mobile" in the App Store and Google Play, respectively. Alternatively, visit the “Download” on TerraMaster’s official website to download the app of android version for free (Note: Your username and password are required to use our app, so please remember to obtain these details from your TNAS administrator).
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Step 1: Search for TNAS Devices Before initialising your device, you need to find your TNAS device on the network. To find your TNAS, open the TNAS PC desktop application on your computer and click “Search”. Step 2: Start Initialisation Select your TNAS from the search list and click “Login”.
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Follow the page prompts to install TOS. If your TNAS is connected to the Internet, we recommend that you choose the “Online Install” option. Otherwise, choose the “Manual Install” option. If you select “Manual Install”, please visit TerraMaster's website to download the TOS software package from the “Download” before you process the installation.
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Step 7: Administrator Settings Please set the administrator password and complete the administrator security mailbox (this is used for administrator authentication) (Note: It is extremely important that you take care when completing this step. If the administrator loses their password, completing the administrator security mailbox will allow them to reset their password).
As a final note, if you receive an error message stating that the number of hard drives you have picked does not match the RAID type you have selected, please reset your settings. 5. Getting Started This section provides a quick overview of your TNAS device’s core functions. 5.1 Save Files to TNAS To store files to TNAS, the most convenient and efficient way is to use the Samba file service (for Windows OS users) or the AFS file service (for Mac OS Users).
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You can log in to TOS in two ways: 1. Via TNAS PC Run the TNAS PC application on your computer, select your TNAS from list, and click “Login”. 2. Via the TNAS IP address Input the TNAS IP address (e.g., http://192.168.1.100) in your web browser's address bar and press “Enter” (Note: You can obtain your TNAS IP address from the TNAS PC desktop application).
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