Do you have a question about the TDAS D5-300 and is the answer not in the manual?
Questions and answers
keith
March 25, 2025
Hard drive sential show one drive at 43% ... read this 'While you are replacing the faulty hard disk, the product needs to remain powered on and connectedto the computer.' .. so replace the drive while powered on .. guess I had thought to power off .. replace bad drive then power up .. please confirm
2 comments:
keith
March 25, 2025
@keith .. using d5-300
Mr. Anderson
March 25, 2025
Yes, the faulty hard drive in the TerraMaster TDAS D5-300 can be replaced while the device is powered on. The manual specifies that during replacement, the product must remain powered on and connected to the computer.
User Manual 1. Overview TDAS is the collective name of TerraMaster Direct Attached Storage. This product belongs to the TerraMaster TDAS product series. Please read the instructions carefully before use. If you have any question, please visit the “Support” on TerraMaster’s official website or contact TerraMaster’s technical support team.
User Manual 3. Appearance Illustration of panel: Illustration of rear cover: Hard disk tray, used for holding hard disks Hard disk indicator Power button Interface Description DC 12V power input Power Jack Warning: Do not use non-original power adapters. Otherwise the device may be damaged! USB Type-C interface USB data transmission interface...
User Manual 5. Hard Disk Installation The product needs to be equipped with 2.5 or 3.5-inch SATA hard disk. If the product you buy does not come with installed hard disk, you will need to purchase hard disk. The product can be used only after hard disk installation and product initialization are complete.
User Manual 6. Connection Before use, power on the product and connect the data interface to your computer. Procedure for connection: Step 1: Connect one end of the USB Type-C cord to the Type-C interface of the product, and connect the other end to the USB interface of computer.
D5-300 To create a disk group for the product, you need to use a piece of auxiliary software called RAID Manager, for which there are two versions: Windows and Mac OS. TerraMaster provides free downloads of this software to users.
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User Manual Step 2: Delete disk group (if you haven’t created a disk group on this product, ignore this step). In the menu of the RAID Manager, choose “Basic Mode” > “Basic RAID Configuration”, select “Delete All RAID” in the “Configure RAID” menu, and click “Apply” to complete the deletion. During this process, if your computer prompts you to format the product or display a message reading “The disk you inserted was not readable by this computer,”...
User Manual Step 4: Format disk group. Switch to the “Disk Management” menu on your Windows computer or the “Disk Utilities” menu on your Mac computer to format the disk group. After the formatting is completed, the product is ready for use.
Need help?
Do you have a question about the TDAS D5-300 and is the answer not in the manual?
Questions and answers
Hard drive sential show one drive at 43% ... read this 'While you are replacing the faulty hard disk, the product needs to remain powered on and connectedto the computer.' .. so replace the drive while powered on .. guess I had thought to power off .. replace bad drive then power up .. please confirm
@keith .. using d5-300
Yes, the faulty hard drive in the TerraMaster TDAS D5-300 can be replaced while the device is powered on. The manual specifies that during replacement, the product must remain powered on and connected to the computer.
This answer is automatically generated