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WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD-1247(0~9)BD(M)

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Summary of Contents for LG WD-12471BDM

  • Page 1 WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES CORRECTLY BEFORE OFFERING SERVICE. MODEL : WD-1247(0~9)BD(M)
  • Page 2 MAY. 2006 PRINTED IN KOREA P/No.:3828ER3048Y...
  • Page 3: Table Of Contents

    CONTENTS 1. SPECIFICATION..........................3 2. FEATURES & TECHNICAL EXPLANATION ................4 3. PARTS IDENTIFICATION ......................7 4. INSTALLATION ..........................8 5. WIRING DIAGRAM / PROGRAM CHART ...................11 6. OPERATION ..........................12 7. TROUBLE SHOOTING........................14 7-1.BEFORE SVC CHECKING ....................14 7-2.QC TEST MODE........................14 7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY............14 7-4.ERROR DISPLAY ........................15 8.
  • Page 4: Specification

    1. SPECIFICATION ITEM WD-1247(0~9)BD(M) POWER SUPPLY 220V-240V~, 50Hz PRODUCT WEIGHT 81kg WASHING 200W SPIN 300W ELECTRICITY FAN MOTOR CONSUMPTION DRAIN MOTOR WASH HEATER 2000W STEAM HEATER 1100W WASH 46rpm REVOLUTION SPEED No Spin/400/600/800/1000/1200 SPIN OPERATION WATER PRESSURE 0.3-10kgf/cm (30-1000kPa) CONTROL TYPE Electronic WASH CAPACITY DIMENSION...
  • Page 5: Features & Technical Explanation

    2. FEATURES & TECHNICAL EXPLANATION 2-1.FEATURES ■ Ultra Capacity 추가선택 예약 The Larger drum enables not just higher head drop and stronger centrifugal force, but also less tangling and wrinkling of the laundry. Heavier loads, such as king size comforters, blankets, and curtains, can be washed. ■...
  • Page 6 2-2.DETERMINE WASHING TIME BY FUZZY LOGIC To get the best washing performance optimal time is determined by sensing of water temperature, selected washing temperature and laundry amount. water temperature washing time the best selected FUZZY washing washing rinsing time temperature LOGIC performance spin rhythm, time...
  • Page 7 2-5. THE DOOR CAN NOT BE OPENED While program is operating When a power failed and power plug is taken out in operation While Door Lock lights turn on. White the motor is in the process of intertial rotating, through the operation is paused. 2-6.
  • Page 8: Parts Identification

    3. PARTS IDENTIFICATION Water Supply Hose Drawer ❋ Option : Safety Cover (PLC Modem) ACCESSORIES Spanner...
  • Page 9: Installation

    4. INSTALLATION Before servicing ask troubles of customers Check the adjustment(power supply is 220-240V~, remove the transit bolts..) Check the troubles referring to the trouble shooting. Decide service steps referring to disassembly instructions. And then, service and repair. After servicing, operate the appliance whether it works O K or NOT. STANDARD INSTALLATION The appliance should be installed as follows.
  • Page 10 HOW TO CONNECT INLET HOSE Check that the rubber packing is inside of the valve connector. Connect the inlet hose firmly to prevent leak. CONNECT DRAIN HOSE Make sure that the hose is not twisted. Avoid submerging the end of the hose. The drain hose should be placed under 100cm from the floor.
  • Page 11 TEST OPERATION Preparation for Press the POWER button. Press the Start/Pause washing. button. Connect the power plug to the outlet. In case of Coloreds program. Connect the inlet hose. Check the water heating. Check automatic reverse Check the water supply. turn.
  • Page 12: Wiring Diagram / Program Chart

    6. WIRING DIAGRAM PROGRAM CHART Wash Rinse Spin Extra & Main Stain(4~6) Wash **Approx Working ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ ⁄ Time (Minute) (”—) 60 180 120 (”—) 60 180 120 180 60 180 120 180 60 180 120 180 60 180 120 180 60 480 180 20...
  • Page 13: Operation

    5. OPERATION CYCLE SELECTOR KNOB EST. TIME REMAINING • Rotate the Cycle selector knob to • This display shows: select the cycle designed for different a) the estimated time remaining in the types of fabric and soil levels. cycle when operating. b) an error code when an error has been detected.
  • Page 14 INTENSIVE, FAVORITE BUTTON STATUS INDICATOR • If the laundry is heavily soild “Intensive” option • These lights show which portion is effective. By selecting the Intensive option, of the cycle the washer is the wash time may be extended, depending on operating.
  • Page 15: Trouble Shooting

    7. TROUBLE SHOOTING 7-1.BEFORE SVC CHECKING Be careful of electric shock or disconnecting the parts while trouble shooting. Voltage of each terminal is 220-240V~ and DC while applying an electric current. 7-2.QC TEST MODE. Pressing Rinse, and Spin button simultaneously. Press the Power button, while the above condition.
  • Page 16: 7-4.Error Display

    7-5.ERROR DISPLAY. If you press the Start/Pause button in error condition, any error except ‘ ’ will disappear and the machine will change into pause status. In case of if the error is not resolved within 20 sec., and in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error only will be blinked.
  • Page 17 ERROR SYMPTOM CAUSE • MAIN PWB ASSEMBLY is out of order Replace the MAIN PWB ASSEMBLY CURRENT • Winding in the STATOR ASSEMBLY is short-circuited. ERROR Replace the STATOR ASSEMBLY • “ ” is dispplayed during a high spin Replace the LEAD WIRE ASSEMBLY (MOTOR) •...
  • Page 18: Error Diagnosis And Check List

    8. ERROR DIAGNOSIS AND CHECK LIST 8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL NO POWER Is the power plug connected firmly to 220-240V~ outlet? Power failure? or Breaker opened? Visit to check Water inlet trouble No Inlet Is "...
  • Page 19 SYMPTOM GUIDE FOR SERVICE CALL • Door does not open Started with door opened? • Error displayed on the program Close the door Visit to check Check if the door switch is O K. • DRAIN TROUBLE Is " " displayed? Is the debris filter clogged with foreign Clean up material such as pin, coin and etc.?
  • Page 20 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the Is low-sudsing detergent for the drum appliance. washing machine used? (In this condition, wash and spin do not operate LOW-SUDSING normally) Is the proper amount of detergent used as recommended? Recommend to reduce the using amount of detergent.
  • Page 21: Fault Diagnosis And Trouble Shooting

    8-2.FAULT DIAGNOSIS AND TROUBLE SHOOTING CAUTION 1. Be careful of electric shock or disconnecting the parts while trouble shooting. 2. First of all, check the connection of each part terminal with wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, Put in the connectors correctly. NO POWER When measuring the voltage of the outlet, Check the fuse?
  • Page 22 NO WATER SUPPLY Is water supply shut-off? Is the tap opened? Open the tap. Check the AIR CHAMBER When you press both Rinse button and Spin button and the tube clogged simultaneously, is the water level frequency below 240? with impurity. Is the inlet valve filter clogged with impurity? Clean the filter.
  • Page 23 S O F T E N E R D O E S N O T F L O W I N Refer to Pre Wash Is water supplied? NO WATER SUPPLY Hot water Check the wiring on the Are receptacles correctly connected to the terminals dispenser.
  • Page 24 HEATING WITHOUT WATER When pressing SPIN and RINSE at the same time after draining, is the water level frequency 255? Replace the When pressing SPIN and RINSE buttons at the S.PRESSURE SWITCH same time while washing, is the water level ASSEMBLY frequency between 230 - 243 ? Checking voltage between two (①, ②)pins...
  • Page 25 AC 220-240V YELLOW-BLACK BLACK HEATING CONTINUOUSLY ABOVE THE SETTING WATER TEMPERATURE When checking THERMISTOR on the tub is the Push the THERMISTOR THERMISTOR loosened above 2mm from tightly to the rubber. the rubber?
  • Page 26 S P I N T R O U B L E Check the S.PRESSURE SWITCH Check on the spinning, is the frequency of the ASSEMBLY or HOSE (Pressure). water level 248 or more. The frequency can be If the problem is on the checked by pressing the Wash and Rinse buttons at S.PRESSURE SWITCH the same time on the program.
  • Page 27 9. DISASSEMBLY INSTRUCTIONS ✽ Disassemble and repair the parts after pulling out power cord from the outlet. PANEL ASSEMBLY, CONTROL TOP PLATE ASSEMBLY Unscrew 2 screws on the back of the top plate. Pull the top plate backward and upward as shown. Pull out the drawer and unscrew 2 screws.
  • Page 28 ① Disconnect connector from the wiring. ① Two screws are unscrewed. ① Push the hook of between BASE,CABINET and PWB ASSEMBLY below as shown. ② Pull the PWB assembly (Main) to arrow direction.
  • Page 29 ① Disassemble the top plate assembly. ② Pull out the drawer. ③ Push out the DISPENSER ASSEMBLY after unscrew 2 screws. When reconnecting the connector ① Unscrew the nut at the lower part of the dispenser. ① Disassemble the 3 or 4 connectors from the valves.
  • Page 30 Unscrew the 2 screws from the lower of the DECO PANEL. Unscrew the 4 screws from the back of the DECO PANEL. Pull out the DECO PANEL Unscrew the 4 screws from upper of the canbinet cover. Unscrew the screw from filter cover. Put a flat ( - ) screwdriver or putty knife into the both sides of the filter cover, and pull it out.
  • Page 31: Disassembly Instructions

    Open the door. Disassemble the clamp assembly. Tilt the cabinet cover. Disconnect the door switch connector. NOTE: When assembling the CABINET COVER, connect the connector. Lift and separate the cabinet cover. Disassemble the clamp assembly. Disassemble the Gasket.
  • Page 32 DOOR Open the door. Remove the two screws from the Hinge. When removing the Door Assembly, it is necessory to hold the break is inner of the cabinet cover. Be careful! The door is heavy. DOOR LOCK SWITCH ASSEMBLY Open the door and disassemble the CLAMP ASSEMBLY.
  • Page 33 PUMP Disassemble the cabinet cover. Separate the pump hose, the bellows and the circulation hose assembly from the pump assembly. Disassemble the pump assembly in arrow direction. HEATER Disassemble the cabinet cover. Separate 2 connectors from the heater. Loosen the nut and pull out the heater. Washing Heater Wire Color:Red...
  • Page 34 WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB Disassemble the cabinet cover. Separate the heater from the tub. Remove any foreign objects (wire, coin, etc.) by inserting a long bar in the opening. MOTOR/DAMPER Disassemble the back cover. Remove the bolt. Pull out the Rotor.
  • Page 35 Checking the TSG (TURBO STEAM GENERATOR) To check out the fault diagnosis of TSG, in case of removing the water inside, you can pull out the plug and let the water drain away. Be cautious in case of the TSG is hot temperature.
  • Page 36 Taking out the screws of Body Frame (2EA) Separate the hoses from the TSG. Remove the Body Frame and then, separate the TSG from the washer...
  • Page 37: Exploded View And Parts List

    10. EXPLODED VIEW AND PART LIST 10-1.CABINET ASSEMBLY A485 A480 M410 A450 A410 A104 A105 A150 M400 A140 A154 A102 A152 A153 A103 A151 A110 A141 K411 A101 A134 A390 A161 A100 A430 A162 A155 A133 A131 A440 A230 A310 A300 A130 A164...
  • Page 38 10-2. DRUM & TUB ASSEMBLY K351 K350 K360 K143 K123 K320 F463 K310 F310 F140 K311 K125 K420 K122 K121 K115 K410 K105 F466 K110 F315 F465 K140 K141 K111 K131 K610 K512 K611 F328 F467 K550 K510 K530 K130 K560 K340 F468...
  • Page 39 10-3. CONTROL PANEL AND DISPENSER ASSEMBLY F215 F120 F110 F462 F324 F322 F210 F216 F321 F300 F170 F160 F327 F220 F225 F436 F430 F431 F441 F440 F435 HOT (BLUE) A275 COLD (RED) A276...

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