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Tech Works MC-IP-ODC-TS User Manual page 4

Operator desk console touch screen
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When first selected, the ODC is in "Listen" mode, so that the operator is hearing the
Remote station. To Talk to the selected station, the operator pushes the "Talk" button on
the console to activate the microphone. Speak in a normal voice and the system will send
the audio to the selected remote station. Release the "Talk" button to stop talking and the
system will return to Listening.
If a conversation is in progress with a remote and a second call is placed by another
station, it will appear Red on the screen. In the case above, the console is talking to
Station 4 while Station 3 is Calling In. All the other stations in this group of 16 are yellow
indicting that they are unavailable. When the current Call with Station 4 is Ended the
Yellow Icons will turn Green, the Call Tone will sound and any available operator can take
the Call from Station 3.
Any operator can select any Green Station at any time. Calls do not have to be answered
before a different conversation can be initiated. If the operator above ended the call with
Station 4, they could select any Green station to start a new conversation, and ignore the
pending call from Station 3. Calls to multiple operator consoles can be answered by any
operator and the call will stop ringing at all consoles. For Larger systems, calls can be
programmed to Relay to another console if they are not answered in a programmed
amount of time.
If your console is in a different screen and there is a call pending on the system, the
STATION button will turn Red telling the Operator to press the STATION button to see
and answer the pending call.
6/9/2021
Tech Works MC-IP-ODC-TS User Guide
Page 4 of 8

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