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OWNER'S MANUAL
LG Digital Signage
(Signage webOS Box)
Please read this manual carefully before operating your set and retain it
for future reference.
WP401
WP402
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG WP402-B.AEK

  • Page 1 OWNER’S MANUAL LG Digital Signage (Signage webOS Box) Please read this manual carefully before operating your set and retain it for future reference. WP401 WP402 www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTION ....3 - Precautions for the AC Adapter and Power ..4 - Precautions for Moving the Product ......6 - Precautions for Installing the Product ....7 - Precautions for Cleaning the Product ....9 - Precautions for Using the Product.......10 - Precautions for Using the Remote control ..12 - Precautions for Experiencing Image Retention ................13...
  • Page 3: Safety Precaution

    WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4: Precautions For The Ac Adapter And Power

    • Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorised service center for a replacement.
  • Page 5 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.
  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.
  • Page 7: Precautions For Installing The Product

    Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
  • Page 8 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
  • Page 9: Precautions For Cleaning The Product

    Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
  • Page 10: Precautions For Using The Product

    Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. - It may cause electrical shock or damage the product. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
  • Page 11 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.
  • Page 12: Precautions For Using The Remote Control

    Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.
  • Page 13: Precautions For Experiencing Image Retention

    Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.
  • Page 14: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website http://partner.lge.com and download the latest software for your model. How to use the ferrite core Use the ferrite core to reduce the electromagnetic interference in the power cable. Wind the power cable on the ferrite core once.
  • Page 15: Parts And Buttons

    Parts and Buttons The image may be different according to the model. • : Turns the power on or off. • : Displays the current signal and mode. • : Moves left and right. • : Adjusts the up and down. •...
  • Page 16 Front Panel Rear Panel LED Indicator...
  • Page 17: Installation

    Installation Install the set using the screws supplied as accessories. 266.5 mm 139 mm...
  • Page 18 Installing on a monitor • For some monitors only. Depending on the monitor, installation may not be possible. • The image may be different according to the model. Lay a clean cloth on the floor, put the monitor on it with the screen facing downward, and then remove the screws from the hole cover on the rear of the monitor with a screwdriver.
  • Page 19 Installation complete...
  • Page 20: Hdmi Connections

    HDMI connections Use an HDMI cable to connect to the WP401/WP402. HDMI IN...
  • Page 21: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the Signage webOS Box correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 22 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) After selecting the menu, select and adjust functions. (BACK) Returns to the previous level.
  • Page 23: Using The Wp401/Wp402 Set

    USING the WP401/WP402 SET Connecting to a PC The WP401/WP402 does not include the monitor. You can connect WP401/WP402 to a monitor to view the picture on it. Your WP401/WP402 set supports the feature. : A PC will have a built-in driver for WP401/WP402, no extra software is needed. External Device Connection Connect a HD receiver, DVD, or VCR player to the WP401/WP402 set and select an appropriate input mode.
  • Page 24: Troubleshooting

    TROUBLESHOOTING » Each model may have different points to check. » For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. - Try turning the power on after disconnecting the AC adapter and cleaning the contacting port.
  • Page 25 Issues Related to Screen (Colour) • Screen has poor colour resolution (16 colours). - Use PC settings to set the colour to 24 bits (True Colour) or above. • Screen colour is unstable or mono-coloured. - Check the connection status of the signal cable. Or, re-insert the PC graphics card. •...
  • Page 26 Image sticking • After-image appears when the product is turned off. - If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. - When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 27: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). Video signal Maximum resolution 3840 x 2160 @ 60 Hz - This may not be supported on some OS or graphics card types.
  • Page 28 Wireless module (LGSBWAC72) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 16.5 5725 to 5850 (Not for EU) 11.5 • As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
  • Page 29 HDMI/ DisplayPort (PC) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 67.5 3840 x 2160 HDMI/ DisplayPort (DTV) Support Mode...
  • Page 30: Licenses

    DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks ® by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • Page 31 The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Temporary noise is normal when powering ON or OFF MODEL this device. SERIAL NO.

This manual is also suitable for:

Wp402Wp401

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