netAlly ETHERSCOPE nXG User Manual
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netAlly ETHERSCOPE nXG User Manual

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Table of Contents

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NetAlly Network Testing Apps
AutoTest
Capture
Wi-Fi
AirMapper™
iPerf
App Store
Software v1.2 Published March 26, 2020
S
User Guide
this PDF for a specific term or phrase.
COPE
Ping/TCP
Discovery
Path Analysis
Performance
Link-Live
Cable
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nXG

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Summary of Contents for netAlly ETHERSCOPE nXG

  • Page 1 User Guide Tap a link to go directly to the app's chapter. Search this PDF for a specific term or phrase. Scroll down to view the full list of Contents. NetAlly Network Testing Apps AutoTest Ping/TCP Capture Discovery Wi-Fi Path Analysis AirMapper™...

  • Page 2: Table Of Contents

    Contents Contact Us Introduction How to Use this Guide The PDF Reader App Buttons and Ports Charging and Power PoE Charging Safety and Maintenance Legal Notification Home and Android Interface Home Screen Navigating the Android System Android Status Bar and Notifications Notification Panel Apps Screen and Store Device Settings...
  • Page 3 Sharing from the Files App Saving a Screenshot EtherScope nXG Settings and Tools Navigation Drawer About Screen Exporting Logs Test and Management Ports Configuring the Ports Test Ports Management Ports Test and Port Status Notifications Test Port Notifications Management Port Notifications...
  • Page 4 Using a Micro SD Card Using a USB Drive Ejecting Storage Media Using a USB Type-C to USB Cable Updating Software Remote Access Using VNC Using Link-Live Remote Managing NetAlly App Settings Resetting Testing App Defaults Saving App Settings Configurations Exporting and Importing Settings...
  • Page 5 Restoring EtherScope nXG Factory Defaults Changing the Language EtherScope nXG Testing Applications AutoTest App and Profiles AutoTest Overview Managing Profiles and Profile Groups Factory Default Profiles Adding New Profiles Profile Groups Creating New Profile Groups Main AutoTest Screen Periodic AutoTest...
  • Page 6 Switch Test Results Wired Profile FAB Wired Profile Settings PoE Test Settings Wired Connection Settings VLAN Settings Stop After HTTP Proxy Wi-Fi AutoTest Profiles Wi-Fi Profile Test Results Wi-Fi Link Test Results Connect Log Channel Test Results AP (Access Point) Test Wi-Fi Profile FAB Wi-Fi Profile Settings Wi-Fi Connection Settings...
  • Page 7 DNS Test Gateway Test Test Targets for Wired and Wi-Fi AutoTests Adding and Managing Test Targets Target Test Results Screens AutoTest Ping Test AutoTest TCP Connect Test HTTP Test FTP Test Air Quality AutoTest Profiles Air Quality Profile Results Air Quality Profile Settings Ping/TCP Test App Ping/TCP Settings Populating Ping/TCP from Another...
  • Page 8 Running and Viewing Captures Discovery App Introduction to Discovery Main Discovery List Screen Searching the Discovery List Filtering the Discovery List Sorting the Discovery List Refreshing Discovery Uploading Discovery Results to Link- Live Discovery Details Screens Top Details Card Lower Cards in Device Details Problems Addresses TCP Port Scan...
  • Page 9 Switches Unknown Switches Network Servers Hypervisors Virtual Machines Wi-Fi Controllers Access Points (APs) Wi-Fi Clients VoIP Phones Printers SNMP Agents NetAlly Tools Hosts/Clients Discovery Settings SNMP Configuration Active Discovery Ports Extended Ranges Devices Discovered Through Other Devices Device Health Interval...
  • Page 10 ARP Sweep Rate SNMP Query Delay Auto AP Grouping Rules Problem Settings TCP Port Scan Settings Wi-Fi Analysis App Wi-Fi Analysis and Discovery Wi-Fi App List Screens Wi-Fi App List Screens Filtering in the Wi-Fi App Sorting in the Wi-Fi App Uploading Wi-Fi Results to Link-Live Wi-Fi Details Screens Wi-Fi Problems Screen...
  • Page 11 BSSIDs Clients Interferers Path Analysis App Introduction to Path Analysis Path Analysis Settings Populating Path Analysis from Another App Configuring Path Analysis Manually Running Path Analysis Path Analysis Results and Source EtherScope Cards Layer 3 Hops Layer 2 Devices Uploading Path Analysis Results to Link-Live AirMapper™...
  • Page 12 Collecting AirMapper Data Starting a New Survey Performance Test App Introduction to Performance Testing Performance Test Settings Saving Custom Performance Tests Configuring the Source EtherScope Configuring Performance Endpoints OneTouch 10G Performance Peer LinkRunner G2 Reflector LinkRunner AT Reflector NPT Reflector Software Running a Performance Test Performance Test Results Performance Service Detailed Results...
  • Page 13 Saving Custom iPerf Settings Test Accessories in Discovery Configuring iPerf Settings Running an iPerf Test Uploading iPerf Results to Link-Live Link-Live Cloud Service Getting Started in Link-Live Cloud Service Quick Claiming on the Unit Claiming Manually After Claiming Unclaiming Link-Live App Features Saving Locally Only Job Comment Link-Live and Testing Apps...
  • Page 14 Terminated WireView Testing Toning Function Uploading Cable Test Results to Link- Live Specifications and Compliance Specifications General Wireless Environmental Specifications Certifications and Compliance...

  • Page 15: Contact Us

    Colorado Springs, CO 80920 For additional product resources, visit NetAlly.com/Products/EtherScopenXG. For customer support, visit NetAlly.com/Support. Register your EtherScope nXG Registering your product with NetAlly gives you access to valuable information on product updates, troubleshooting procedures, and other services. Register on the NetAlly Support...

  • Page 16: Introduction

    Back to Title and Contents EtherScope nXG User Guide Introduction The EtherScope nXG Portable Network Export is a rugged, hand-held tool for testing and analyzing copper, fiber, and Wi-Fi networks. It features applications developed by NetAlly for network discovery, measurement, and...

  • Page 17: How To Use This Guide

    The guide is meant for users who are know- ledgeable about network operations, tests, and measurements. The EtherScope nXG may also be referred to as just "EtherScope" or the "unit" in this guide. The PDF Reader App A PDF reader application is pre-installed on...
  • Page 18 Introduction Once you enter a term and search, the term appears at the top of the PDF reader screen. Touch the left and right arrows to search forwards and backwards in the guide for the term. In the image below, the user has searched "problems."...
  • Page 19 Introduction Touch and hold the page number tab to open a dialog that allows you to return to the previous page you were viewing. NOTE: Touching the back buttons, , will not take you back to your previous place in a PDF. To browse the PDF Contents or Bookmarks, touch the action overflow icon in the upper tool bar.
  • Page 20 Introduction Select Contents to view the list of chapters and choose a section to read.
  • Page 21 Tap the screen twice to zoom in or out. To download this guide onto another device, you can transfer the PDF file using one of the methods described in the Managing Files section, or go to NetAlly.com/Products/EtherScopenXG. Back to Title and Contents...

  • Page 22: Buttons And Ports

    Introduction Buttons and Ports Button and port functions on your EtherScope unit are described below. External Antenna Port 1G/10G Fiber Port USB Type-A Port RJ-45 Ethernet Port with Link and Activity LEDs RJ-45 Cable Test and Management Camera Port Volume Buttons Flash Touchscreen...
  • Page 23 Introduction EATURE ESCRIPTION Connects to an SFP adapter Fiber Port and fiber cable for network 1G/10GBASE-X testing. NOTE: 100FX SFPs are not supported. RJ-45 LAN Port Connects to a copper Ethernet cable for network testing 10M/100M/1G/ 2.5G/5G/10G- Charges the unit if PoE Class 4 BASE-T or higher is available Green LED lit: Linked...
  • Page 24 Introduction EATURE ESCRIPTION Used for removable storage Micro SD Card expansion (See Inserting a Slot Micro SD Card below.) Increase or decrease the Volume Buttons audio volume Speaker Produces audio Test and Management Ports for detailed explanations of the port functions. Refer to the product Specifications if needed.
  • Page 25 Introduction The card should slide in easily when properly oriented. You may need a paperclip or thumbnail to carefully push the SD card in far enough to engage the spring mechanism for insertion and removal. Using a Kensington Lock The Kensington Lock slot is the right, front vent hole on the bottom of the unit, as shown below.

  • Page 26: Charging And Power

    Introduction Charging and Power Your EtherScope nXG includes a USB-C 15V/3A power adapter. CAUTION: Only the NetAlly-supplied power adapter is supported. To begin charging the internal Lithium Ion battery, plug the included power adapter into an AC outlet and the USB-C charging port on the left side of the unit.

  • Page 27: Poe Charging

    Introduction PoE Charging Power over Ethernet (PoE) is also convenient for charging when the unit is connected to a switch with Class 4 802.3at (25.5 W) and above. To charge with PoE, connect the top RJ-45 port on the unit to a network switch with PoE or a PoE injector.
  • Page 28 Introduction the unit or EtherScope detects a new copper link in the top Wired Test Port. Buttons and Ports for port locations and descriptions. Powering On To start up the unit, hold down the power button for approximately one second, until the power button LED turns green.

  • Page 29: Safety And Maintenance

    Introduction Safety and Maintenance Observe the following safety information: Use only the Adapter provided or Power over Ethernet to charge the battery. Ensure that the Adapter is easily accessible. Use the proper terminals and cables for all connections. CAUTION: To avoid possible electric shock or personal injury, follow these guidelines: Do not use the product if it is damaged.
  • Page 30 Introduction Use as directed. If this product is used in a manner not specified by the manufacturer, the protection provided by the product may be impaired. Safety Symbols Warning or Caution: Risk of damage to or destruction of equipment or software. Warning: Risk of electrical shock.
  • Page 31 Introduction toothpaste to water onto the affected surface with a bristled brush. CAUTION: Do not use solvents or abrasive materials that may damage the product.

  • Page 32: Legal Notification

    NetAlly will make available open- source code components of this product, if any, at Link-Live.com/OpenSource. NetAlly reserves the right, at its sole discretion, to make changes at any time in its technical information, specifications, service, and support programs.

  • Page 33: Home And Android Interface

    This chapter explains how to use the features of the Android Home screen and user interface to navigate and organize your device. The EtherScope nXG interface supports many of the operations typical of any Android device. Use dragging and swiping...

  • Page 34: Home Screen

    Home and Android Interface Home Screen...
  • Page 35 Home and Android Interface Like other Android devices, your EtherScope nXG Home screen is customizable. The image above shows the default configuration, but you can add, remove, and reorganize app icons and widgets to serve your purposes. You can also create more Home pages by touching, holding, and dragging an app icon to the right from the main Home screen.

  • Page 36: Navigating The Android System

    Navigating the Android System The navigation actions you can perform to move through screens and panels on the EtherScope nXG are the same as those you would use to navigate an Android phone or tablet. The main device navigation buttons appear at the bottom of the touch screen.
  • Page 37 Home and Android Interface Swiping Touch and drag your finger or "swipe" up, down, left, and right to move through pages of Home screen and applications, scroll up or down, and pull out navigation drawers and panels. Long Pressing Touch and hold or "long press" files or application icons to reveal additional operations.
  • Page 38 Home and Android Interface You can also long press on text on most screens to open options for copying and sharing text. Left-Side Navigation Drawer Touch the Menu icon or swipe right in the Files app to open the navigation drawer. It displays the folders in your file system.
  • Page 39 Home and Android Interface NOTE: In the Files app, you may need to tap the action overflow icon at the top right and select Show Internal Storage to navigate to the EtherScope-nXG folder and sub-folders, as shown above. See the Navigation Drawer topic for more.

  • Page 40: Android Status Bar And Notifications

    Android Status Bar and Notifications The Status Bar across the top of the screen displays notification icons from the Android system as well as EtherScope nXG-specific icons related to your network connections and test statuses. Test and Port Status Notifications...
  • Page 41 Home and Android Interface Swipe (touch and drag) downwards on the Status Bar at very top of the screen to slide down the Notification Panel.
  • Page 42 Home and Android Interface Touch the title and down arrow on a notification (or swipe down on it) to expand the box and view more details or options. Touch the middle of a notification to open the related app, image, or device settings or to perform other related actions.

  • Page 43: Apps Screen And Store

    Home and Android Interface Apps Screen and Store To access the apps that are not shown on the Home screen, swipe up on the Home screen or touch the up arrow icon...
  • Page 44 App Store From the Home Screen or Apps Screen, open the NetAlly App Store to download third- party Android applications to use on your EtherScope nXG. NOTE: Your unit must be "claimed" to Link- Live Cloud Service Link-Live.com access the App Store.
  • Page 45 Home and Android Interface Touch search icon to search for an App. To request that an App be added to the App Store, visit the Apps page at Link-Live.com, and select the floating action button (FAB) at the lower right corner to Request or Upload an App.

  • Page 46: Device Settings

    Home and Android Interface Device Settings To access the Android system device settings, touch the Settings icon at the bottom of Home screen.

  • Page 47: Quick Settings Panel

    Home and Android Interface Use the device settings screen to adjust the display, sound, and date/time; view installed applications and memory devices; connect to Wi-Fi; or reset to factory defaults. Quick Settings Panel You can also access some of the most common device settings, like Wi-Fi, from the Quick Settings Panel by swiping down from the Status Bar...
  • Page 48 Home and Android Interface Touch and drag the slider control at the top of the panel to adjust the screen's bright- ness. Tap an icon in the panel to enable or disable the corresponding feature. For example, you can turn the unit's Wi-Fi or screen Auto-rotate functions on or off from the quick settings.
  • Page 49 Home and Android Interface Touch and hold an icon to open the relevant device setting screen, if there is one. For example, touch and hold the Wi-Fi icon to open Android's Wi-Fi settings or the Auto-Rotate icon to open Display settings.
  • Page 50 Home and Android Interface Similarly, you can adjust the setting that controls when the display goes into Sleep mode from the Display settings screen. Back to Title and Contents...

  • Page 51: Connecting To Wi-Fi

    Home and Android Interface Connecting to Wi-Fi To access the internet via Wi-Fi, set up the Android device Wi-Fi connection. The Wi-Fi Management Port connects via the main Android Wi-Fi function. NOTE: While Wi-Fi AutoTest profiles connect to Wi-Fi networks for testing, those Wi-Fi Test Port connections do not perform the functions of the main device Wi-Fi access.
  • Page 52 Home and Android Interface Status Bar and touching and holding (long pressing) the Wi-Fi icon. Either path opens the Wi-Fi settings screen. 1. Ensure the Wi-Fi feature is On.
  • Page 53 Home and Android Interface 2. Touch an available Wi-Fi network in the list. 3. Enter the network's security credentials. Most networks only require a password, but depending on the security settings, some may also require a company username, EAP type, authentication type, certificate, or other credentials.

  • Page 54: Captive Portals

    Home and Android Interface The Status Bar displays the Wi-Fi status icon at the top right of the screen. Captive Portals When you try to connect to a network with a Captive Portal requirement, this Android noti- fication icon appears in the top Status Bar.
  • Page 55 Home and Android Interface If you are trying to connect to a network with a captive portal, but the Android notification is not appearing, check that the Captive Portal Detection setting is enabled in Device Settings > Network & Internet. Back to Title and Contents...

  • Page 56: Sharing

    Home and Android Interface Sharing EtherScope nXG allows you to “share” images and files like you would on any Android device. When you see the Share icon , touch it to view your configured sharing options. For example, the image below shows an...

  • Page 57: Sharing Files To Link-Live

    Home and Android Interface Sharing Files to Link-Live From the “Share with” dialog box (and other screens on the EtherScope), touch the Link- Live option to share (upload) a file to Link-Live Cloud Service at Link-Live.com. Files can be attached to a test result or uploaded individually to the Uploaded Files page on Link-Live.
  • Page 58 Home and Android Interface The SAVE TO LAST TEST RESULT option attaches the image to your most recently run AutoTest, Performance, iPerf, or Cable Test result on Link-Live.com.

  • Page 59: Sharing From The Files App

    Home and Android Interface Sharing from the Files App Files from internal or external storage can also be shared to Link-Live.com from the Android Files app. For most file types, you can only upload one selected file at a time, but multiple image files can be shared at once.
  • Page 60 Home and Android Interface 3. Touch the share icon in the top toolbar. 4. If needed, touch the Link-Live option.

  • Page 61: Saving A Screenshot

    Link-Live with your EtherScope nXG. Saving a Screenshot On the EtherScope nXG unit, press and hold the Power button and the Volume Down button at the same time for one second to save a screenshot of the current screen. (See...

  • Page 62: Etherscope Nxg Settings And Tools

    Back to Title and Contents EtherScope nXG User Guide EtherScope nXG Settings and Tools The EtherScope nXG features a common set of General Settings tools and that apply to multiple NetAlly apps and testing behaviors. This chapter covers settings, icons, and notifications specific to EtherScope nXG.

  • Page 63: Navigation Drawer

    General Settings and Tools Navigation Drawer Many Android apps, including the NetAlly test apps, contain additional settings, tools, and information in a "navigation drawer" that slides out from the left side of the screen. To open the navigation drawer: Touch the menu icon at the top left of the testing application screens.
  • Page 64 General Settings and Tools As an example, the AutoTest navigation drawer (above) provides access to the enabled AutoTest profiles, AutoTest Settings, General Settings, and the About screen. Settings for each specific app are described in the chapter for the app.

  • Page 65: About Screen

    About Screen The About screen displays the serial number, MAC addresses, software versions, and SFP details for your EtherScope nXG. If a User-Defined MAC is enabled in the NetAlly apps' General Settings, (User-defined) appears next to the MAC address on the About screen.

  • Page 66: Exporting Logs

    Exporting Logs The About screen contains the Export Logs function, which allows you to save your unit's logs for analysis by NetAlly's technical support team. Touch the EXPORT LOGS link on the About screen to download a .tgz file to the Downloads folder on your unit.

  • Page 67: Test And Management Ports

    General Settings and Tools Test and Management Ports The EtherScope nXG has two wired RJ-45 copper ports, a fiber port, and two Wi-Fi radios, each with specific test or management functions described in this section. Either the top copper port or fiber port can act...

  • Page 68: Configuring The Ports

    NetAlly's testing apps, such as AutoTest, Capture, and iPerf. The app-specific settings for many of the individual NetAlly testing apps (like the iPerf Settings above) also let you choose which ports the app uses for its test or analysis.

  • Page 69: Test Ports

    General Settings and Tools All of the ports are described below next to their corresponding status icons. Test Ports EtherScope runs Wired and Wi-Fi AutoTests, Captures, Discovery, and comprehensive network analyses over the test ports.
  • Page 70 General Settings and Tools You must run an AutoTest Wired or Wi-Fi Profile in order to establish a link on the Wired or Wi- Fi test ports. If the AutoTest app is not currently open, the last Wired Profile in the profile list runs automatically when you power on the unit or EtherScope detects a new copper link in the top...

  • Page 71: Management Ports

    General Settings and Tools Management Ports EtherScope can run Discovery, Ping/TCP Connect tests, Path Analysis, and iPerf tests on the management ports, but not AutoTests, packet captures, or Performance tests. The Management Ports provide a more stable network connection than the Test Ports, as the Test Ports may frequently drop link and reconnect or resume scanning.

  • Page 72: Test And Port Status Notifications

    General Settings and Tools Test and Port Status Notifications EtherScope nXG shows notifications from the NetAlly testing apps and unit ports in the top Status Bar and Notification Panel. Swipe down on the Status Bar to view the notifications. On each notification, you can touch the title and down arrow to expand the box and view more details or options.

  • Page 73: Test Port Notifications

    General Settings and Tools Test Port Notifications Active network connections on the test ports are established using the AutoTest app. A Wired Test Port connection, called the "Wired Port" in app settings, is established in either the top RJ-45 Ethernet port or the top Fiber port.
  • Page 74 General Settings and Tools When the EtherScope is scanning wireless channels for discovery, Wi-Fi analysis, or air quality measurements, the number changes dynamically to show which channel is currently being scanned. When the EtherScope unit is connected to an AP on a Wi-Fi channel, the channel number is static, and the Link icon displays above it.

  • Page 75: Management Port Notifications

    General Settings and Tools Management Port Notifications A Management Port connection is established through the left-side RJ-45 Management port and/or the main Android Wi- Fi adapter. A Wired Management Port connection is established through the left-side RJ-45 Management port. Its details are displayed...

  • Page 76: Discovery Notifications

    General Settings and Tools under the Management Port notification (above). A Wi-Fi Management Port connection is established via the main Android Wi-Fi adapter. Its details are displayed under the Management Port notification. If your Management connection is lost, the following notification displays. Discovery Notifications The Discovery notifications show the progress of the discovery process.

  • Page 77: Poe

    General Settings and Tools Your unit has access to Power over Ethernet (PoE) Class 4 or above for power and charging. VNC/Link-Live Remote A remote VNC connection is active through a standalone VNC client and/or the Remote function in Link-Live Cloud Service.

  • Page 78: Etherscope Nxg General Settings

    General Settings and Tools EtherScope nXG General Settings EtherScope's General Settings control test and management-related connections that affect multiple test apps. Access the General Settings from the left-side navigation drawer in the NetAlly testing apps, such as AutoTest, Discovery, Capture, iPerf, etc.

  • Page 79: Wi-Fi

    General Settings and Tools Wi-Fi The Wi-Fi General Settings control functions of Wi-Fi Test Port functions. Use Wi-Fi test port: Enable or disable Wi-Fi tests, connections, and measurements in the testing apps, including AutoTest Wi-Fi Profiles and the Wi-Fi analysis app.
  • Page 80 General Settings and Tools NOTE: This setting does not disable the main Android device Wi-Fi function, which controls the Wi-Fi Management port con- nection. See Device Settings to disable the Android Wi-Fi. Country: Set the unit for legal operation in your country.
  • Page 81 General Settings and Tools From this screen, you can also choose or enter a custom Dwell Time, meaning the amount of time the EtherScope lingers on each channel gathering data. Tap the Dwell Time field to adjust this setting. Combine Utilization: Enable this setting to combine 802.11 and non-802.11 channel utilization into one total utilization measurement.

  • Page 82: Wired

    General Settings and Tools typically show both 802.11 and non-802.11 utilization, such as the Wi-Fi Channels Map, will instead show only total utilization. User-Defined MAC: This setting affects the Wi-Fi Test Port only. Tap the toggle switch to enable a user-defined MAC address. When enabled, an additional User-Defined MAC field appears under the toggle setting.
  • Page 83 General Settings and Tools Test PoE before Link: By default, an AutoTest Wired Profile performs the Link test before the PoE test may be able to complete. Enable this setting to make your EtherScope complete the PoE test before the Link test. Enabling this setting forces PoE negotiation to be completed before establishing link, improving com- patibility with some switches.
  • Page 84 General Settings and Tools An AutoTest Wired Profile must run and detect PoE availability before the unit can use it for charging. See also Charging. Receive Only: Enabling this setting prevents the EtherScope from transmitting packets on the Wired Test Port.

  • Page 85: Management

    General Settings and Tools MAC address on the About screen and on relevant test result screens. Management These settings affect management-related functions on the EtherScope, including remote access. Touch VNC to open the VNC settings screen and configure your unit's VNC connections for remote operation.
  • Page 86 General Settings and Tools Allow VNC Connections: Touch the toggle button to enable or disable remote connections from VNC clients. Port number: Touch to enter a port number other than the default. Password: Touch to enter a password, which a VNC user must enter to access the EtherScope interface remotely.
  • Page 87 AllyCare subscription. See NetAlly.- com/Support for more information. Access the Remote function on the Units page at Link-Live.com by selecting the claimed EtherScope nXG. Ethernet DHCP: This setting controls IP address assignment of the RJ-45 Wired Management...

  • Page 88: Preferences

    General Settings and Tools Port on the left side of the EtherScope. By default, DHCP is enabled. Touch this field and tap the toggle button to disable DHCP and enter static IP information. Preferences Distance Unit: This is the unit EtherScope uses for distance measurements in the testing apps, specifically AirMapper...

  • Page 89: Trending Graphs

    General Settings and Tools Trending Graphs Many of the EtherScope nXG testing apps feature time-based line graphs of recorded meas- urements, which you can pan and zoom to view different time intervals. For example, the image below shows the Signal and Utilization...
  • Page 90 General Settings and Tools These graphs update in real time and save and display data for up to 24 hours (depending on test type and/or link status). Under each graph, a legend table indicates the measurements that correspond to each plotted color.
  • Page 91 General Settings and Tools To pan, or move backward and forward in time, touch and drag (swipe) left and right on each graph. To zoom in on a specific point in time, double tap the point on the graph. The view zooms in 2x (or displays half the amount of time) for each double tap.
  • Page 92 General Settings and Tools AutoTest Wi-Fi Profiles – Link and Channel Ping/TCP – Ping Test Capture Discovery – Interface Statistics Wi-Fi – RF and Traffic Statistics Performance iPerf...

  • Page 93: Common Icons

    General Settings and Tools Common Icons The icons below appear in multiple NetAlly test and Android apps. Menu Icon - opens the left navigation drawer or other menus Refresh Icon - restarts testing and measuring on the current screen Settings Icon - opens configuration...

  • Page 94: Floating Action Button (Fab) And Menu

    Test and Port Status Notifications. Floating Action Button (FAB) and Menu Many Android applications, including NetAlly's AutoTest and Discovery apps, feature a Floating Action Button or "FAB" that opens a floating action menu with more options for analysis.
  • Page 95 General Settings and Tools testing of the selected device. Floating action menus that appear in the testing applications are described more spe- cifically in the relevant chapters. For example,...
  • Page 96 General Settings and Tools Discovery App Floating Action Menu in the Discovery app chapter for a more detailed illus- tration.

  • Page 97: Common Tools

    Apps screen. The JuiceSSH app maintains a list of previous connections. When opened from a NetAlly app, JuiceSSH uses the first connection in the list that matches the IPv4 address or device name and type. If no match is found, a new...

  • Page 98: Camera And Flashlight

    General Settings and Tools As a third-party app, JuiceSSH contains its own tutorials. For additional help, touch the action overflow button at the top right of the JuiceSSH app screen, and select View our FAQ. Camera and Flashlight The camera lens and flash are located on the back of the unit.
  • Page 99 General Settings and Tools default. Tap the icon to open the camera app and take a photo, which you can then share other applications. Additionally, once a Wired or Wireless AutoTest Profile has completed, the floating action button appears and provides the option of opening the camera application to take and attach a picture to the AutoTest result uploaded to...

  • Page 100: Software Management

    Back to Title and Contents EtherScope nXG User Guide Software Management This chapter explains how to save and transfer files, reset app and device defaults, update your software, and remotely access your EtherScope nXG. Tap a link below to skip to your desired topic:...

  • Page 101: Managing Files

    Software Management Managing Files In EtherScope nXG's Android operating system, images, documents, and other files reside in a folder system, where you can copy, move, and paste them between folders or to external storage locations. See also Navigating EtherScope nXG.
  • Page 102 Software Management Tap a folder or file to open it. Long press on folders or files to select multiple and to view additional file man- agement operations in the top toolbar, including the Share and Delete buttons. Tap the action overflow icon to see even more actions, such as to create a new folder, move a file, delete an item, and to...
  • Page 103 Software Management Open the left-side navigation drawer easily navigate through the top-level folders and attached storage devices.

  • Page 104: How To Move Or Copy A File

    Software Management How to Move or Copy a File 1. Long press on a file to select it. You can then select more files as needed by tapping them.

  • Page 105: Using A Micro Sd Card

    Using a Micro SD Card To use a Micro SD card for storage, insert it into the Micro SD card slot on the left side of your EtherScope nXG. See Inserting a Micro SD card. A Micro SD card icon appears in the Status Bar at the top of the screen.

  • Page 106: Using A Usb Drive

    Software Management The SD card storage location is also available from the Files application. CAUTION: As with any Android device, use the EJECT function before physically removing your Micro SD card from the USB port to avoid potential corruption of your storage device's file system.

  • Page 107: Ejecting Storage Media

    Software Management The USB storage location is now available from Files application. CAUTION: As with any Android device, use the EJECT function before physically removing your USB drive from the USB port to avoid potential corruption of your storage device's file system.

  • Page 108: Using A Usb Type-C To Usb Cable

    Software Management Using a USB Type-C to USB Cable 1. Plug a USB-C cable into the USB-C port on the left side of the EtherScope, and connect to a PC or tablet. 2. On the EtherScope Unit, open the Android device settings by tapping the Settings icon at the bottom of the Home...
  • Page 109 Software Management NOTE: EtherScope does not charge through a USB cable connected to a PC. 6. On your PC or tablet, navigate to the Ether- Scope nXG folder if it does not pop up auto- matically. From there, you can move, copy, and paste files to and from the EtherScope nXG's file system.

  • Page 110: Updating Software

    Link-Live Cloud Service for the EtherScope to find and download software updates. See Getting Started in Link-Live. The first time you claim your EtherScope nXG to Link-Live, a software update may be available. If so, an update icon appears in the Status Bar.
  • Page 111 Software Management 1. To check for available software updates at any time, open the Link-Live App from Home screen. 2. In the Link-Live App, touch the menu icon or swipe right to open the left-side Nav- igation Drawer. 3. Touch Software Update. The Software Update screen opens and displays the version number of any available updates.
  • Page 112 4. If both an Android and an Application Update are available, install the Android update first. 5. Touch Download + Install to update the Android operating system or the NetAlly Applications. Each update must be installed separately. The files download and install. When finished,...
  • Page 113 Update is still required. Manual Updates You can acquire the update files from Link- Live.com or by contacting NetAlly's Technical Support at NetAlly.com/Support. To download the software update files from the Link-Live.com website, open the left-side navigation drawer by clicking the menu icon , and select Support >...
  • Page 114 Software Management 1. Copy the .zip file to a Micro SD card inserted into your EtherScope. 2. Power off your EtherScope unit. 3. Press and hold the volume up button and press the power button to start up the EtherScope in Recovery Mode. Continue holding the volume up button until the Recovery screen appears.
  • Page 115 5. Tap the update file to select it. The EtherScope will open the Updater, install the .apk files for the NetAlly apps, and then restart with the updates installed. Back to Title and Contents...

  • Page 116: Remote Access

    Link-Live website. NOTE: The Link-Live Remote feature is only available to customers with an active AllyCare subscription. See NetAlly.- com/Support for more information. While you can establish remote connections using the Wired or Wi-Fi Test Ports on the EtherScope, the Management Ports provide more stable links for remote control;...
  • Page 117 Software Management For a wired management connection, you must have an Ethernet cable with an active network connection plugged into the left- side RJ-45 Management Port. For a Wi-Fi Management Port connection, you must have the main Android Wi-Fi settings configured to connect to a wireless network.

  • Page 118: Using Vnc

    Software Management Using VNC Remotely access the EtherScope nXG using a peer-to-peer VNC client installed on a PC or other machine. General Settings > VNC to enable and configure VNC connections. To connect to EtherScope using a VNC client: 1. Get the IP address of a connected port...
  • Page 119 Software Management On your EtherScope, go to General Settings > Link-Live Remote to ensure the feature is enabled. NOTE: If a Password is enabled in the General Settings, you must also enter the same password to access the Remote feature in Link-Live.
  • Page 120 Software Management To use the Link-Live website while your remote session is active, you will need to open a new Link-Live tab or window. Back to Title and Contents...

  • Page 121: Managing Netally App Settings

    EtherScope nXG Factory Defaults. Resetting Testing App Defaults Once you have adjusted settings in the NetAlly apps, at some point, you may need to reset an app's settings to the defaults. The following process resets all app-specific settings to the factory defaults.
  • Page 122 Software Management 1. Access the App Info screen by long pressing (touch and hold) on a app's icon on the Home Apps screen. 2. Touch App info.
  • Page 123 Software Management 3. On the App info screen, select Storage. (You can also access the App Storage screen from Device Settings > Storage > Internal shared storage > Other apps.) 4. On the Storage screen for the app you selected, touch CLEAR DATA.
  • Page 124 Software Management 5. When the "Delete app data?" dialog appears, tap OK. All of the app's settings are reset to factory defaults.

  • Page 125: Saving App Settings Configurations

    Software Management Saving App Settings Configurations Many of the NetAlly testing applications allow you to save and load a configuration of settings by selecting the save button that appears at the top right within the app's main screen. The following apps enable you to save and load...
  • Page 126 Software Management The following options display in a drop-down menu: Load: Open a previously saved and named settings configuration.
  • Page 127 Software Management Save As: Save the current settings with an existing name, or enter a new custom name. Import: Import a previously exported settings file. Export: Create an export file of the current settings, and save it to internal or connected external storage.

  • Page 128: Exporting And Importing Settings

    NetAlly testing apps. Loading a saved default configuration within an app allows you to access the default settings without deleting other configurations. This strategy can be most...
  • Page 129 Software Management for transfer to additional units. The following apps enable you to import and export settings configurations: AutoTest Settings, including Profile Groups Discovery Settings Discovery > Problem Settings Performance Settings iPerf Settings The AutoTest Settings are shown as an example in the images below.
  • Page 130 Software Management Unselected (unchecked) items in shared lists of configurations are not exported. For example, in the AutoTest Settings image above, the "Air Quality Profile" will not be exported. Likewise, any unchecked items in submenus, like AutoTest's Test Targets or Community Strings in Discovery Settings,...
  • Page 131 Software Management and date: Saved configurations are auto-named with the app name and custom settings name: You can rename the export file as needed. Settings can be saved to any connected external or internal storage. See Managing...
  • Page 132 Software Management Files for instructions on accessing folders and moving files. Settings are saved with the .o file extension. Selecting Import from an app opens the Files app, where you can navigate to and select the .o file you want to import. Imported settings configurations will overwrite existing saved configurations with the same name that are already in the app.

  • Page 133: Restoring Etherscope Nxg Factory Defaults

    Software Management Restoring EtherScope nXG Factory Defaults CAUTION: Depending the reset option you select, this operation can delete all test results, user-installed applications, testing app settings, and saved files, and reset device settings to the factory default state. Make sure to...
  • Page 134 Software Management EtherScope displays a list of the items that will be reset based on the option. 5. Touch RESET to initiate your chosen reset type. 6. The unit may ask you to confirm a final time before resetting. Touch the final con- firmation button to reset your Ether- Scope's defaults.

  • Page 135: Changing The Language

    Software Management Changing the Language NOTE: The EtherScope nXG supports Japanese beginning with version 1.1. 1. To change the interface language, go to Device Settings by touching the Settings icon at the bottom of the Home screen. 2. On the Settings screen, scroll down and select the System section, and then, Languages &...
  • Page 136 Software Management top (1) spot on the list. The EtherScope displays the chosen languages, as available, in the priority order shown on the Language preferences screen.

  • Page 137: Etherscope Nxg Testing Applications

    EtherScope nXG Testing Applications This section of the User Guide describes the NetAlly-developed network testing apps. Each app is specially designed for fast analysis and intuitive operation to enhance and simplify your network tasks. Open the testing apps by selecting their icons...

  • Page 138: Autotest App And Profiles

    EtherScope nXG User Guide AutoTest App and Profiles AutoTest is the most comprehensive NetAlly testing application on EtherScope nXG. It allows you to quickly run a variety of test types and save their configurations and network credentials for access whenever you need them.
  • Page 139 AutoTest App and Profiles AutoTest Chapter Contents This chapter describes AutoTest Profiles, screens, settings, and test results. AutoTest Overview Managing Profiles and Profile Groups Main AutoTest Screen Periodic AutoTest Wired AutoTest Profiles Wi-Fi AutoTest Profiles DHCP, DNS, and Gateway Test for Wired and Wi-Fi Profiles Test Targets for Wired and Wi-Fi Profiles...

  • Page 140: Autotest Overview

    AutoTest App and Profiles AutoTest Overview AutoTest consists of three distinct testing levels: Test Targets, Profiles, and Profile Groups. At the bottom level is a set of individual Test Targets that connect to network services, such as a web app or FTP site. A Test Target defines parameters including type, target URL/IP address, port number, and Pass/Fail thresholds.
  • Page 141 AutoTest App and Profiles A Test Target can be added to and used in any number of Profiles. A Profile contains a series of individual network tests. There are three different Profile types: Wired, Wi-Fi, and Air Quality. The Wired and Wi- Fi Profiles include connection tests and credentials for a Wi-Fi network or Wired VLAN.
  • Page 142 AutoTest App and Profiles Testing multiple Wi-Fi SSIDs from a single location. Testing both wired and Wi-Fi access from a conference room. The graphic below illustrates each of these scenarios. Note how Test Targets can be included in any number of Profiles, and Profiles can be included in any number of Profile Groups.
  • Page 143 AutoTest App and Profiles You can create as many Profile Groups, Profiles, and Test Targets as you want. Back to Title and Contents...

  • Page 144: Managing Profiles And Profile Groups

    Managing Profiles and Profile Groups Profiles are a series, or suite, of tests designed to analyze the different characteristics of your networks. The EtherScope nXG AutoTest app features three types of test profiles: Wired Profiles test copper and fiber connections.
  • Page 145 AutoTest App and Profiles To customize each Profile with the required network settings and a custom name, touch the Profile name first, and then select the settings icon. NOTE: Touching the settings icon on the main AutoTest screen (shown above) opens AutoTest Settings and Profile Group screen, not the individual Profile settings.

  • Page 146: Adding New Profiles

    AutoTest App and Profiles must touch START in AutoTest to run a Wired Profile on a fiber connection. The default Air Quality Profile runs when you touch START on the main AutoTest screen or the Air Quality screen. For the default Wi-Fi Profile to run suc- cessfully, you must select an SSID and enter security credentials before the EtherScope can connect to a network.
  • Page 147 AutoTest App and Profiles The profile's configuration screen appears after you select the type of profile you want to add. See the topic for each profile type for a description of its settings. Once you have configured the profile's settings, tap the back button at the bottom of the screen to open and run the new test profile.
  • Page 148 AutoTest App and Profiles 1. Open the Wi-Fi app from the Home screen. 2. Tap the menu button to select the SSIDs or BSSIDs list screen. 3. Touch an SSID or BSSID's card to open its Details screen. 4. Touch the FAB (floating action button) to open the floating action menu.
  • Page 149 AutoTest App and Profiles 5. In the floating action menu, touch Connect. A Wi-Fi Profile called "Connect to [SSID/BSSID]" is created in AutoTest.
  • Page 150 AutoTest App and Profiles The SSID, BSSID (if applicable), and Authentication Type are auto-populated in Wi-Fi Connection settings for the new profile. 6. Tap YES in the pop-up dialog to review and configure additional credentials.
  • Page 151 AutoTest App and Profiles 7. Enter any additional credentials, like the network Password. 8. After configuring, touch the back button to return to and run the new Profile.

  • Page 152: Profile Groups

    AutoTest App and Profiles Profile Groups EtherScope nXG also allows you to save Profile Groups. Profile Groups are simply the included list of test Profiles and the order in which they run when you start an AutoTest. (See AutoTest Overview for more explanation of Profile Groups.) You can configure and select Profiles...
  • Page 153 AutoTest App and Profiles AutoTest Settings Screen The AutoTest Settings screen contains the Periodic AutoTest and Profile Group settings.
  • Page 154 AutoTest App and Profiles You can perform these actions on the AutoTest Settings screen: Check or uncheck the boxes to include or exclude a test Profile from the currently active Profile Group. Tap the up and down arrows reorder the test Profiles on this and the main AutoTest screen for the Profile Group.
  • Page 155 AutoTest App and Profiles Save As: Save the current settings and Profile Group with an existing name or a new custom name. See also Saving App Settings Con- figurations. Import: Import a previously exported settings file. Export: Create an export file of the current settings, and save it to internal or connected external storage.
  • Page 156 AutoTest App and Profiles displays in the AutoTest app header and in the AutoTest Settings screen header. In the example below, the user saves a custom AutoTest configuration named "Springs Campus." The main AutoTest app screen now displays the custom name in the header.

  • Page 157: Creating New Profile Groups

    AutoTest App and Profiles Creating New Profile Groups To create a new Profile Group, follow these steps: 1. Go to the AutoTest Settings and Profile Group screen by touching on the main AutoTest screen. 2. Uncheck the boxes for any Profiles you do not want included in the new Profile Group.
  • Page 158 AutoTest App and Profiles 4. Tap the up and down arrows change the order in which the test Profiles will run. Unchecked profiles will auto- matically move to the bottom of the list once you leave and revisit this screen. 5.
  • Page 159 AutoTest App and Profiles When running the "Boulder Campus" con- figuration shown above, AutoTest will first run the Wired Profile over the Ethernet connection, next scan the wireless channels for Air Quality results, and then connect to "The Office...
  • Page 160 AutoTest App and Profiles Network #1" and remain connected to that network. This Profile Group will not connect to or test the "Nighthawk..." or "LRC" networks. Back to Title and Contents...

  • Page 161: Main Autotest Screen

    AutoTest App and Profiles Main AutoTest Screen To open the AutoTest app, touch the AutoTest icon on the Home screen. Touch the START button on the main AutoTest screen to run all the Profiles in the currently active Profile Group. The AutoTest screens display icons that correspond to the type of profile, test, or measurement.
  • Page 162 AutoTest App and Profiles Green indicates a successful test or meas- urement within the set threshold. Yellow indicates a Warning condition. indicates test Failure. The number of warnings or failures within each test profile is also displayed in a colored circle to the right of each profile card: Warnings, 1 Failure).

  • Page 163: Periodic Autotest

    AutoTest App and Profiles Periodic AutoTest The Periodic AutoTest feature allows you to repeatedly run AutoTests for a specified amount of time. Periodic AutoTest Settings To enable and configure Periodic AutoTest, open the AutoTest Settings and Profile Group screen, and tap Periodic AutoTest. The Periodic AutoTest settings screen displays.
  • Page 164 AutoTest App and Profiles Tap the Periodic AutoTest field to enable, and adjust the settings below as needed. Interval: Amount of time between each AutoTest run Duration: Total length of time Periodic AutoTests run...

  • Page 165: Running Periodic Autotest

    AutoTest App and Profiles Add Comment: Toggle this option to enable or disable attaching of a test comment that is uploaded with the Periodic AutoTest result and attached as a label on Link-Live.com. This setting and the Comment setting below are enabled by default.
  • Page 166 AutoTest App and Profiles The Periodic AutoTest Status is summarized at the bottom of the AutoTest screens. Passes and failures are reported for each run of the entire Profile Group, rather than individual Profiles. Periodic AutoTests are skipped if the previous...
  • Page 167 AutoTest App and Profiles interval's test is still running when the next time interval occurs, such that the next run could not start. The Periodic AutoTest icon appears in the Status Bar when Periodic AutoTest is running or has completed. Drag down on the Status Bar to view the corresponding noti- fication.

  • Page 168: Wired Autotest Profiles

    AutoTest App and Profiles Wired AutoTest Profiles A Wired Profile runs a series of tests over your copper or fiber network connection.
  • Page 169 AutoTest App and Profiles Like the main AutoTest screen, Wired Profile tests are summarized on cards. Touch a card to view individual test screens. Each test icon (except the switch) displays green, yellow, or red to indicate the status of the completed test step: Success/Warning/Fail.
  • Page 170 AutoTest App and Profiles A Wired Profile will not run automatically if the AutoTest app is open or if Periodic AutoTest is running. After a Wired Profile runs, a wired network link is maintained for further testing. Wired Test Port linkage is indicated in the top Status Bar with this notification icon: Wired-Profile-Specific Tests...
  • Page 171 AutoTest App and Profiles The 802.1X card only appears if the 802.1X setting is enabled for the Wired Profile. The VLAN test card appears if the VLAN setting is enabled or if VLAN-tagged traffic is detected during the AutoTest. PoE, Wired Link, 802.1X, VLAN, and Switch Results are described next.
  • Page 172 AutoTest App and Profiles Skip to Wired Profile Settings. Skip to DHCP, DNS, and Gateway Tests. Skip to Test Targets. Back to Title and Contents...

  • Page 173: Wired Profile Results

    AutoTest App and Profiles Wired Profile Results The image below shows a completed AutoTest Wired Profile.
  • Page 174 AutoTest App and Profiles On the Wired Profile screens, you can perform these actions: Touch any of the test result cards, like PoE, Link, or Switch to open the individual test result screens. From any individual test screen, tap the settings icon to go directly to the settings for the current test.

  • Page 175: Poe Test Results

    AutoTest App and Profiles need to rerun the Profile to re-establish link and enable additional actions. PoE Test Results The card for the Power over Ethernet (PoE) test displays the measured Voltage, Class, and Wattage. Refer to PoE Settings if needed. Touch the card to open the PoE results screen.
  • Page 176 AutoTest App and Profiles PoE Test Results Screen In addition to the information from the PoE card, the PoE test screen shows these results: Class Requested Class: Class selected in the PoE test settings...
  • Page 177 AutoTest App and Profiles Received Class: Class acknowledgment received from the switch TruePower™ Power: Measured wattage with load. NOTE: The PoE card displays additional TruePower™ results only if TruePower is enabled in the Wired Profile Settings. Voltage Unloaded: Measured voltage without load TruePower™...

  • Page 178: Wired Link Test Results

    AutoTest App and Profiles Result Codes: Final status of the test (Success or Failure) Wired Link Test Results The Wired Link card indicates whether you can connect to an active network switch. The Link test card for a copper Ethernet connection displays the advertised speed and duplex capabilities in grey text...
  • Page 179 AutoTest App and Profiles EtherScope has linked at a speed slower than the maximum advertised speed. The link is using half duplex. For links faster than 1G, EtherScope has detected a minimum SNR value below the set threshold. Touch the card to open the Link test screen.
  • Page 180 AutoTest App and Profiles Wired Link Test Screen The Wired Link test screen shows the following:...
  • Page 181 AutoTest App and Profiles Speed Advertised Speed: Speed capability as reported by the switch Actual Speed: Link speed as measured by EtherScope nXG Duplex Advertised Duplex: Duplex capabilities reported by the switch Actual Duplex: Duplex in use as detected by...
  • Page 182 AutoTest App and Profiles Delay Skew: Difference in propagation delay between sets of wired pairs. Channel A acts as the reference for the other channel meas- urements. SNR: Current signal-to-noise ratio on each channel Min SNR: Lowest SNR measurement since link was established Threshold: Multi-Gigabit SNR Threshold from the...

  • Page 183: 802.1X Test Results

    AutoTest App and Profiles Wavelength: Wavelength (in nm) at which the fiber connection is operating Results Codes: Final status of the test (Success or Failure) 802.1X Test Results The 802.1X test card only displays if the 802.1X setting is enabled in the Wired Profile Settings. The card shows the EAP type selected in the Wired Connection settings and the username or certificate used.
  • Page 184 AutoTest App and Profiles 802.1X Test Screen The 802.1X screen also shows the time it took for the authentication process to complete along with Result Codes. Tap the blue CONNECT LOG link to view the 802.1X Connect Log.

  • Page 185: Vlan Test Results

    AutoTest App and Profiles Select the action overflow icon at the top right on the Connect Log screen to attach the log to its associated AutoTest result on the Link-Live website. You can also attach the Connect Log from the floating action menu on the main Wired Profile screen.
  • Page 186 AutoTest App and Profiles The second line on the VLAN card displays the top VLANs with the most detected traffic. Touch the card to open the full VLAN screen. VLAN Test Screen...

  • Page 187: Switch Test Results

    AutoTest App and Profiles The VLAN test screen displays the real-time traffic the EtherScope detects on the top VLANs. Up to nine VLANs with the highest traffic are displayed as colored portions of the pie chart. The table on the lower part of the VLAN screen lists all the VLANs seen.
  • Page 188 AutoTest App and Profiles If the connection is lost while the Wired Autotest is running, the switch icon turns red. If the EtherScope was unable to identify the nearest switch, "Nearest Switch Not Found" displays on the Switch card. The EtherScope continues to search for the nearest switch, even after the AutoTest completes.
  • Page 189 AutoTest App and Profiles received, either via Discovery Protocol advert- isements or SNMP.
  • Page 190 AutoTest App and Profiles Each section represents a unique port advert- isement as defined by protocol type and MAC address. The switch results screen shows the following data fields: Status: Time elapsed after link was established before network traffic was received from the switch Nearest Switch: Name of the switch determined to be closest to the EtherScope...
  • Page 191 AutoTest App and Profiles Contact: Configured contact person reported by the switch. This field only appears if the EtherScope has SNMP access to the Nearest Switch. Model: Switch model name and/or number Type: Discovery Protocol - CDP, LLDP, EDP, FDP, or SNMP. (First Seen) displays next to the protocol type first seen by the Ether- Scope.
  • Page 192 AutoTest App and Profiles Switch: Below the Nearest Switch, other switches seen via advertisements or SNMP At the bottom of the switch test screen, touch the blue links or the action overflow icon to open other apps or tools with the target (in this case, the Nearest Switch) pre-populated.
  • Page 193 Switch results if EtherScope has current Discovery data, and AutoTest was able to identify the nearest switch and connected interface. The Ping, TCP Connect, and Capture selections open the corresponding NetAlly apps, populated with the switch's address. Browse...

  • Page 194: Wired Profile Fab

    AutoTest App and Profiles opens Google Chrome, and Telnet or SSH open the JuiceSSH app. DHCP, DNS, and Gateway Results Results for these tests operate the same in both Wired and Wi-Fi profiles. DHCP, DNS, and Gateway Tests for Wired and Wi-Fi.
  • Page 195 AutoTest App and Profiles The Test Targets option opens the Test Targets screen, where you can add Ping, TCP Connect, HTTP, and FTP target tests to the current profile. Add Connection Log opens a Link-Live sharing screen that allows you to custom name the log file before saving to the test result.
  • Page 196 AutoTest App and Profiles Touch the field to enter your desired log name, and tap SAVE TO TEST RESULT to upload. Add Comments also opens a Link-Live sharing screen where you can enter comments.
  • Page 197 AutoTest App and Profiles Touch the fields to enter your desired comments, and tap SAVE TO LAST TEST RESULT to upload them. The Add Picture function lets you open the Gallery or Camera app to select or take a photo that is then uploaded and attached to your test result.

  • Page 198: Wired Profile Settings

    AutoTest App and Profiles Wired Profile Settings These settings control the wired test port connection, PoE test, the thresholds for Pass/Warning/Fail results, and any user-added test targets. Touch the settings icon on the Wired profile screen, or add a new Wired profile, to configure the profile's settings.

  • Page 199: Poe Test Settings

    AutoTest App and Profiles On the Wired Profile settings screen, touch each field described below as needed to configure the profile. Changed settings are auto- matically applied. When you finish configuring, tap the back button to return to the profile. Name Touch the Name field to enter a custom name for the profile.
  • Page 200 AutoTest App and Profiles PoE Test Touch the toggle button to enable or disable the PoE test portion of the current Wired Profile. Powered Device Class Touch to select a PoE class setting to match your switch's (or PoE injector's) available class. EtherScope supports these classes: 802.3af Classes 0-3 802.3at PoE+ Class 4...
  • Page 201 AutoTest App and Profiles negotiation to succeed. If the UPOE Class is selected on your EtherScope but LLDP is not enabled on your Cisco switch, nego- tiation will fail. LLDP This toggle button appears if Class 4 (25.50 W) is selected.
  • Page 202 AutoTest App and Profiles TruePower™ TruePower validates that the Switch (Power Sourcing Equipment) and cabling can provide the requested power under load by applying a load equivalent to the selected class to mimic a Powered Device (PD). Tap the toggle button to enable the TruePower feature.

  • Page 203: Wired Connection Settings

    AutoTest App and Profiles Wired Connection Settings Open Wired Connection settings to configure speed and duplex. Speed/Duplex Touch to select the speed and duplex option that you want to test your network against. The default is Auto negotiation. When speed is set to Auto, EtherScope auto- negotiates to the highest possible speed/duplex supported by the link partner.
  • Page 204 AutoTest App and Profiles which speed is attempted first when using a multi-rate SFP. As a result, this setting can enable the EtherScope to connect faster via fiber. 802.1X Touch the toggle field to enable wired 802.1X authentication in the current Profile. Enabling this setting also enables an 802.1X test card the Wired AutoTest results screen.
  • Page 205 AutoTest App and Profiles EAP Type Touch to select a different EAP type if needed. The default is PEAP MSCHAP V2. Certificate This setting appears if one of the following EAP types is selected in the setting above: EAP TLS, PEAP TLS, or TTLS EAP TLS.
  • Page 206 AutoTest App and Profiles Username This field appears along with multiple authen- tication types. Touch the Username field to enter your username. Password This field appears along with multiple authen- tication types. Touch the Password field to enter the network password. Alternate ID Enter an Alternate ID if necessary.

  • Page 207: Vlan Settings

    AutoTest App and Profiles VLAN Settings Touch to open the VLAN settings screen. Slide the toggle to the right to enable VLAN testing. Enabling this setting also enables a VLAN test card on the Wired AutoTest results screen. Once enabled, VLAN ID and VLAN Priority fields appear.
  • Page 208 AutoTest App and Profiles DHCP, DNS, and Gateway Settings Settings for these tests operate the same in both Wired and Wi-Fi profiles.

  • Page 209: Stop After

    AutoTest App and Profiles DHCP, DNS, and Gateway Tests for Wired and Wi-Fi. Test Targets Touch the Test Targets field to open the Test Targets screen and add custom Ping, TCP Connect, HTTP, or FTP Tests to your AutoTest profile. Test Targets for Wired and Wi-Fi Profiles.

  • Page 210: Http Proxy

    AutoTest App and Profiles This setting directs the Wired Profile to stop testing after the selected test step. The excluded test cards will not appear on the Profile results screen. HTTP Proxy The Proxy control lets you specify a proxy server through which the EtherScope establishes a network connection.
  • Page 211 AutoTest App and Profiles Touch each field to open a pop-up keyboard and enter the appropriate Address, Port, Username, and Password. Touch OK to save your entries. Back to Title and Contents...

  • Page 212: Wi-Fi Autotest Profiles

    AutoTest App and Profiles Wi-Fi AutoTest Profiles A Wi-Fi Profile runs a series of tests by connecting to a selected wireless network.
  • Page 213 SSID with the proper credentials. See the Wi-Fi Profile Settings topic for instruc- tions. After connecting to a network during a Wi-Fi connection test, EtherScope nXG remains connected until you run another Wi-Fi or Quality Profile or open the Wi-Fi app. Wi-Fi Test...
  • Page 214 AutoTest App and Profiles with this notification icon, , which also shows the connected channel. NOTE: When running an AutoTest Profile that connects to a network with a Captive Portal, an Android notification icon appears in the top Status Bar. Open and select the notification to open a web browser window where you can enter the required information for the captive portal.
  • Page 215 AutoTest App and Profiles long as EtherScope remains connected to the wireless network. Link (Connection), Channel, and AP Results are described next. Skip to Wi-Fi Profile Settings. Skip to DHCP, DNS, and Gateway Tests. Skip to Test Targets. Back to Title and Contents...

  • Page 216: Wi-Fi Profile Test Results

    AutoTest App and Profiles Wi-Fi Profile Test Results The image below shows a completed AutoTest Wi-Fi Profile.
  • Page 217 AutoTest App and Profiles This Profile connects to SSID "The Office Network #1." The Profile is displaying one Warning condition from a timeout of the second Gateway ping. On the Wi-Fi Profile screens, you can perform these actions: Touch any of the test result cards, like Link , Channel, or AP, to open...
  • Page 218 AutoTest App and Profiles The rest of this topic describes the individual test cards and screens using the Wi-Fi Profile results for the "LRG" SSID shown below.

  • Page 219: Wi-Fi Link Test Results

    AutoTest App and Profiles Wi-Fi Link Test Results The Wi-Fi link test card indicates whether you can connect to the configured network at your current location. The Wi-Fi Link card displays the SSID, current signal strength (dBm), link speed (Mbps), and number of roams. Refer to Wi-Fi Connection Settings if needed.
  • Page 220 AutoTest App and Profiles Wi-Fi Link Test Screen The Wi-Fi Link test screen shows these results:...
  • Page 221 AutoTest App and Profiles SSID Security: Security protocol in use on the network Roams: Number of times the unit has dis- connected from the previous AP and connected to a different AP with a better signal strength. This behavior is partly con- trolled by the Roam Threshold in the Wi-Fi Connection...
  • Page 222 AutoTest App and Profiles EtherScope to scan for another AP, such as low signal strength or high retry rate. Last Roam From: If the EtherScope has roamed to a new AP, the previous AP's name, BSSID, and Channel display. Periodic Scans: Number of times the EtherScope has scanned for a new AP supporting the same SSID.
  • Page 223 AutoTest App and Profiles The Wi-Fi Link Test graphs save and display data for up to 24 hours in the past if the unit stays linked. The default time interval shown is 30 seconds. Under each graph, a legend table displays the Current, Minimum, Maximum, and Average measurements.
  • Page 224 AutoTest App and Profiles measurements from the last second. Min, Max, and Avg columns show cumulative meas- urements. When the EtherScope roams to a new AP, each graph shows a vertical line at the time the tester connected to the new AP, as shown in the image above.
  • Page 225 AutoTest App and Profiles Signal - The AP's signal strength in dBm Noise - The noise level in dBm on the channel used SNR - The network's signal-to-noise ratio, a measure of signal strength relative to noise, measured in decibels (dB) Utilization (%) graph: Plots percentage of the connected channel's capacity being used by 802.11 devices and by non-802.11 interference.
  • Page 226 AutoTest App and Profiles Retries (% of packets) graph: Plots percentage of transmitted packets that are retry packets Retry Rate % - The AP's signal strength in Retry Pkts - The number of retry packets seen in the current sample cycle Total Pkts - The total number of packets transmitted in the current sample cycle...
  • Page 227 AutoTest App and Profiles PHY TX Rate (Mbps) graph: Plots the physical transmission rate. The green horizontal dotted line indicates the AP's maximum TX rate. Ping or TCP Connect Response Time graph: This graph appears on the Link test screen if...
  • Page 228 AutoTest App and Profiles you run a Ping or TCP Connect test, using the Ping/TCP app, over the Wi-Fi test port connection while the Profile is linked. Follow these steps to view the Response Time graph: 1. To navigate easily to the Ping/TCP app, touch the blue PING hyperlink at the...

  • Page 229: Connect Log

    AutoTest App and Profiles Tap the blue links at the bottom of the link test screen to open the Ping/TCP app, view the CONNECT LOG, or run a Wi-Fi packet CAPTURE on the connected channel and AP. Connect Log The Connect Log shows the connection log, including driver activity, supplicant, and the DHCP process.

  • Page 230: Channel Test Results

    AutoTest App and Profiles Select the action overflow icon at the top right on the Connect Log screen to attach the log to its associated AutoTest result on the Link-Live website, or attach the Connect Log from the floating action menu on the main Profile screen.
  • Page 231 AutoTest App and Profiles Channel Test Screen The Channel Test results screen indicates the Center Frequency and Frequency Range of the connected channel along with a real-time Utilization graph. Results: The channel Utilization (%) graph updates in real time for as long as the unit is...
  • Page 232 AutoTest App and Profiles still connected to the network. The graph saves and displays data for up to 24 hours if the unit stays linked. To pan and zoom on the graphs, you can swipe, double tap, and move the slider. See the Trending Graphs topic for an overview of the graph controls.
  • Page 233 AutoTest App and Profiles Tap the blue links at the bottom of the channel test results to open the Wi-Fi app's CHANNEL DETAILS CHANNELS MAP screens, or to run a Wi-Fi packet CAPTURE on the connected channel. Back to Title and Contents...

  • Page 234: Ap (Access Point) Test

    AutoTest App and Profiles AP (Access Point) Test The AP card shows the AP's name and the SSID of the network it is supporting. The AP name or address shown is based on what the EtherScope is able to gather from the device and network.
  • Page 235 AutoTest App and Profiles AP Test Screen In addition to the AP name and SSID, the AP test screen shows the following: Device Name: AP's name or address IP Address: The AP's assigned IP address. If none could be determined, the field displays dashes --.
  • Page 236 AutoTest App and Profiles SSID: Name of the network on which the AP is operating Security: Security protocol in use on the network Roams: Number of times the unit has roamed and connected to a different AP 802.11 Channel(s): Channel or channels the AP is operating on.

  • Page 237: Wi-Fi Profile Fab

    AutoTest App and Profiles Tap the blue links at the bottom of the link test screen to view the CONNECT LOG or run a PATH ANALYSIS to the AP. Open the overflow menu for additional actions, such as to run a Wi-Fi packet CAPTURE on the connected channel and AP, or start a Telnet or SSH...
  • Page 238 AutoTest App and Profiles The Test Targets option opens the Test Targets screen, where you can add Ping, TCP Connect, HTTP, and FTP target tests to the current profile. Add Connection Log opens a Link-Live sharing screen that allows you to custom name the log file before saving to the test result.
  • Page 239 AutoTest App and Profiles Touch the field to enter your desired log name, and tap SAVE TO TEST RESULT to upload. Add Comments also opens a Link-Live sharing screen where you can enter comments.
  • Page 240 AutoTest App and Profiles Touch the fields to enter your desired comments, and tap SAVE TO LAST TEST RESULT to upload them. The Add Picture function lets you open the Gallery or Camera app to select or take a photo that is then uploaded and attached to your test result.

  • Page 241: Wi-Fi Profile Settings

    AutoTest App and Profiles Wi-Fi Profile Settings These settings control which network is tested, how the EtherScope nXG connects, thresholds Success/Warning/Fail results, and any user- added test targets. To configure the profile settings, touch the settings icon on the Wi-Fi Profile screen, or add a new Wi-Fi Profile to AutoTest.
  • Page 242 AutoTest App and Profiles On the Wi-Fi Profile settings screen, touch each field described below as needed to configure the profile. Changed settings are automatically applied.

  • Page 243: Wi-Fi Connection Settings

    AutoTest App and Profiles NOTE: If you add a new Wi-Fi profile from Wi-Fi Analysis app, the Profile Name, SSID, and Authentication type are auto- populated. See Creating a Wi-Fi Profile from the Wi-Fi Analysis App. When you finish configuring, tap the back button to return to the profile.
  • Page 244 AutoTest App and Profiles SSID Touch to enter an SSID or select from the list of discovered SSIDs. If you do not enter a custom Name for the Profile, the SSID is displayed as the Wi-Fi Profile's name. Authentication If you selected an SSID from the drop-down list of discovered SSIDs in the setting above, or...
  • Page 245 AutoTest App and Profiles created a "Connect to [SSID]" profile from the Wi-Fi app, the Authentication type is auto- matically selected. If needed, touch to open the Authentication dialog and select the correct security type for the network. The following settings depend on the Authentic- ation type.
  • Page 246 AutoTest App and Profiles EAP Type This setting appears if the Authentication type is WPA Enterprise or WPA2 Enterprise. The default is PEAP MSCHAP V2. Touch to select a different EAP type if needed.
  • Page 247 AutoTest App and Profiles Certificate This setting appears if one of the following EAP types is selected in the setting above: EAP TLS, PEAP TLS, or TTLS EAP TLS. Touch to open the Certificates screen. This screen displays all the certificates that have been imported to AutoTest via the Wired or Wi-Fi Profile settings.
  • Page 248 Touch a certificate's row to edit its name and description. Touch the action overflow icon Delete an imported Certificate. Touch the floating action button (FAB) to import a new certificate file. EtherScope nXG supports these certificate file extensions: .pem .p12 .cer .crt...
  • Page 249 AutoTest App and Profiles Touch here to skip the following "How to" section and go to Advanced Wi-Fi Connection Settings. How to Import a Certificate: Certificate files can be imported from either an inserted storage device (USB or Micro SD) or the EtherScope's internal file system.
  • Page 250 AutoTest App and Profiles c. EAP Type: EAP TLS, PEAP TLS, or TTLS EAP TLS To run an AutoTest Wired Profile using 802.1X with certificate authentication, set up the profile with the following 802.1X test settings: a. 802.1X: Enabled b. EAP Type: EAP TLS, PEAP TLS, or TTLS EAP TLS 3.
  • Page 251 AutoTest App and Profiles 4. Touch the floating action button (FAB) to open the Import Certificate dialog box.
  • Page 252 AutoTest App and Profiles 5. Touch Click to select beneath the Cer- tificate field to open the Files app.
  • Page 253 AutoTest App and Profiles 6. In the Files app, navigate to the folder or storage device where your certificate file is saved. Touch the menu button to open the left-side navigation drawer and access the storage devices. In the image above, the user is navigating to a USB flash drive.
  • Page 254 AutoTest App and Profiles After you select a file, the Files app closes, and the Import Certificate dialog displays the chosen certificate file. 8. Enter the certificate’s password if it is password protected. 9. Touch IMPORT. 10. If desired, touch the fields to edit the Name and Description of the certificate.
  • Page 255 AutoTest App and Profiles The name defaults to the certificate filename. 11. Tap the back button to return to the Certificates list screen. The newly added cer- tificate appears selected in the list. 12. Tap the back button to return to the Connection settings.

  • Page 256: Advanced (Wi-Fi Connection) Settings

    AutoTest App and Profiles Advanced (Wi-Fi Connection) Settings BSSID Enter or select a specific BSSID for the Wi-Fi Profile to prevent the EtherScope from roaming to a new AP while linked.
  • Page 257 AutoTest App and Profiles Wi-Fi Band Tap this setting to specify the wireless band(s) on which the Wi-Fi Profile will attempt to connect. The default setting of Auto allows the unit to connect on either band. Note that the Profile will fail to link if this setting conflicts with the selected bands in General Settings.
  • Page 258 AutoTest App and Profiles Touch each field to select a new value or enter a custom one. Each threshold also has a toggle button that allows you to disable grading based on that measurement entirely.

  • Page 259: Channel Test Settings

    AutoTest App and Profiles Signal Level Thresholds: Measured signal from the AP Signal-to-Noise (SNR) Thresholds: Ratio of measured AP signal to noise level detected on the channel Retries Thresholds: Retry frames as a percentage of total transmitted frames Transmit Rate (TX) Thresholds: Measured rate as a percentage of the AP's maximum throughput rate Alternate ID...
  • Page 260 AutoTest App and Profiles If the Combine Utilization setting is enabled in General Settings, only a single, combined Utilization Threshold setting appears. 802.11 Utilization Threshold (%) This threshold controls the Success/Warning/Fail gradings for the...
  • Page 261 AutoTest App and Profiles percentage of the connected channel's capacity being used by 802.11 devices. Touch the toggle button to enable or disable test grading based on 802.11 util- ization. Touch Warning or Failure to select or enter custom percentage values for Warning or Failure results.

  • Page 262: Http Proxy

    AutoTest App and Profiles DHCP, DNS, and Gateway Tests for Wired and Wi-Fi. Test Targets Touch the Test Targets field to open the Test Targets screen and add custom Ping, TCP Connect, HTTP, or FTP Teststo your AutoTest profile. See Test Targets to learn more.
  • Page 263 AutoTest App and Profiles Touch each field to open a pop-up keyboard and enter the appropriate Address, Port, Username, and Password. Touch OK to save your entries. Back to Title and Contents...

  • Page 264: Wired And Wi-Fi Autotests

    AutoTest App and Profiles DHCP, DNS, and Gateway Tests for Wired and Wi-Fi AutoTests These tests are included in both Wired AutoTest Profiles, and the settings and results fields are the same for each Profile type. Access AutoTest's DHCP, DNS, and Gateway settings from either the Wired or Wi-Fi Profile settings screens, or by touching the settings button...

  • Page 265: Dhcp Or Static Ip Test

    AutoTest App and Profiles DHCP or Static IP Test The DHCP (Dynamic Host Configuration Protocol) test indicates whether the EtherScope receives an IP address assignment from the DHCP server. DHCP Settings – IP Configuration Access the DHCP test settings from the Wired or Wi-Fi Profile settings or by tapping the settings button on the DHCP test results screen.
  • Page 266 AutoTest App and Profiles addresses. (DHCP only) Response Time Threshold This field only appears if DHCP is enabled. The Response Time Threshold controls how long the EtherScope waits for a DHCP server response before failing the Link and DHCP tests. Static IP Address...
  • Page 267 AutoTest App and Profiles The Static IP address fields for Subnet Mask, Default Gateway, and Primary and Secondary DNS Servers only appear if DHCP is disabled. Touch each field to open a pop-up number pad and enter the static addresses as needed. Touch OK to save your entries.
  • Page 268 AutoTest App and Profiles DHCP Test Results Screen Device Name: The discovered name of the Switch (Wired) or AP (Wi-Fi), or, if no name could be discovered, the IP address IPv4 Address: IP address of the server...
  • Page 269 AutoTest App and Profiles MAC Address: Server's MAC address. Two dashes -- indicate that no MAC address was provided from the server. NOTE: If a User-Defined MAC is enabled for Wired or Wi-Fi connections in General Settings, (User-defined) appears next to the MAC address on the DHCP or Static IP cards.
  • Page 270 AutoTest App and Profiles Relay Agent: If a BOOTP DHCP relay agent is present, this field shows its IP address. The relay agent relays DHCP messages between DHCP clients and DHCP servers on different IP networks. End User Response Time table and chart: Breakdown of the times for the process of acquiring a DHCP IP address...
  • Page 271 AutoTest App and Profiles Offer: Time between when the EtherScope sent the discovery and received an address offer from the DHCP server Acknowledge: Time between EtherScope sending the request and receiving the acknowledgment from the DHCP server Total Time: Total amount of time consumed by the DHCP process Threshold: The DHCP Response Time Threshold from the DHCP test settings,...
  • Page 272 AutoTest App and Profiles The additional actions available on the DHCP test screen include opening the Path Analysis, Ping/TCP, or Capture apps populated with the DHCP server address, browsing to the IPv4 address in the web browser, starting a Telnet or session, or viewing the Connect Log.
  • Page 273 AutoTest App and Profiles The Static IP card displays the configured IP and Subnet addresses. Touch the card to open the test results screen. The Static IP test screen displays the configured addresses.
  • Page 274 AutoTest App and Profiles Subnet: Combination of the subnet mask and the offered IP address Subnet Mask: IP address of the subnet where EtherScope is testing Gateway: Name of the Gateway server IP Address: IP address of the Gateway server DNS (1 and 2): Names and IP addresses of Primary and Secondary DNS servers IPv6 Addresses: Addresses obtained via router...
  • Page 275 AutoTest App and Profiles IP Address In Use By: Shows the name of the device currently using the configured static IP address. Touch the blue underlined link to open a Discovery Details screen for the device. MAC Address: MAC of the device using the IP address Back to Title and Contents...

  • Page 276: Dns Test

    AutoTest App and Profiles DNS Test For overview information, see DHCP, DNS, and Gateway Tests. The DNS (Domain Name System) server test checks the performance of DNS servers resolving the specified URL. The EtherScope obtains DNS addresses through DHCP or static address configuration.
  • Page 277 AutoTest App and Profiles DNS Test If desired, you can tap the top field on the DNS Settings screen and switch the toggle to disable the DNS test in your current AutoTest. When this setting is disabled, the DNS card does not appear on the main AutoTest results screen, and the following settings are hidden.
  • Page 278 AutoTest App and Profiles DNS Test Results The server name and lookup time for DNS 1 are shown on the DNS test card. Touch the card to open the DNS test results screen. DNS Test Results Screen...
  • Page 279 AutoTest App and Profiles Lookup Name: Name resolved by the DNS servers Threshold: Lookup Time Threshold from the DNS test settings DNS #: Name of the listed DNS server Lookup IP: Resolved IP address Lookup Time: Time to receive the IP address after the lookup request sent Results Codes: Final status of the test (Success or Failure) for each DNS server...
  • Page 280 AutoTest App and Profiles Touch blue links or the blue action overflow icon at the bottom of the test results screens to run the DNS Test Again, open another app populated with the name and IP address of DNS 1, or Browse to the Primary DNS server in your web browser.

  • Page 281: Gateway Test

    AutoTest App and Profiles Gateway Test For overview information, see DHCP, DNS, and Gateway Tests. This test indicates whether the default Gateway could be successfully pinged and identifies the address of the current IPv4 and IPv6 routers. Gateway Test Settings Gateway Test If desired, you can tap the top field on the Gateway Test screen and switch the toggle to...
  • Page 282 AutoTest App and Profiles Timeout Threshold The only other setting for the Gateway Test is the timeout threshold, which indicates how long the EtherScope will wait for a response from the gateway server before grading the test as a fail. Tap the field to select one of the value options, or enter a custom value.
  • Page 283 AutoTest App and Profiles Gateway Test Results Screen IPv4 Gateway Name: Resolved hostname of the Gateway server, or IP address if no name could be discovered IPv4 Address: Internal IPv4 address of the Gateway server...
  • Page 284 AutoTest App and Profiles MAC Address: Server's MAC address. Two dashes -- indicate that no MAC address was provided from the server. IPv6 Address: Router's IPv6 address (if available) IPv6 Gateway Name: Name advertised by the IPv6 router (if available) Protocols: Routing protocols the EtherScope used to obtain the Gateway data Ping Results...
  • Page 285 AutoTest App and Profiles Touch blue links or the blue action overflow icon at the bottom of the test results screens to run the Gateway TEST AGAIN, open another app, Browse to the Gateway's IPv4 Address, or start a Telnet or SSH session to the Gateway.

  • Page 286: Test Targets For Wired And Wi-Fi Autotests

    Test Targets for Wired and Wi-Fi AutoTests AutoTest Target tests are user-assignable endpoints to which EtherScope nXG attempts to connect each time the AutoTest profile runs. These tests ensure availability of internal or external websites, servers, and devices to users of your network.

  • Page 287: Adding And Managing Test Targets

    AutoTest App and Profiles Adding and Managing Test Targets To add test targets to AutoTest profiles and manage your saved targets, open the Test Targets screen from either the Wired Wi-Fi Profile Settings or by touching the FAB on the Wired Wi-Fi Profile results screens.
  • Page 288 AutoTest App and Profiles On the Test Targets screen, you can perform these actions: Select the checkboxes for each Target you want to include in the current Wired or Wi- Fi profile. Tap the up and down arrows reorder the saved Test Targets on this...
  • Page 289 AutoTest App and Profiles screen and the main AutoTest Profile screen. Touch the action overflow icon Duplicate or Delete a target test. CAUTION: When you delete a Test Target, you delete it from all Profiles. To remove a Test Target from the current profile, simply uncheck it.
  • Page 290 AutoTest App and Profiles Touch any target's name, or add a new target, to open the test's settings, where you can enter a custom test name, target address, and thresholds.

  • Page 291: Target Test Results Screens

    AutoTest App and Profiles Target Test Results Screens The Target Test type icons display green, yellow, or red to indicate the status (or grade) of the completed test portions: Success/Warning/Fail. As an example, in the Ping test image below, the entire Ping test is graded with a Warning because the third Ping was not returned within the Timeout Threshold configured in the settings.
  • Page 292 AutoTest App and Profiles under the Results heading, the yellow dot points out the third Response Time as the reason for the Warning. Additionally, the third Result Code lists "Timeout error" as the reason for the Warning. Additional Target Test Actions After the Target test has completed, touch any of the blue links to perform additional actions, including opening other testing apps.
  • Page 293 AutoTest App and Profiles pre-populated, for example: ⸰ Open the Ping/TCP app with the current target address. ⸰ Run a packet Capture on traffic from the test target. ⸰ Browse to the target URL on the internet with your web browser app.

  • Page 294: Autotest Ping Test

    AutoTest App and Profiles AutoTest Ping Test A Ping test sends an ICMP echo request to the selected target to determine whether the server or client can be reached and how long it takes to respond. The AutoTest Target Ping Test sends three Pings to the target and reports the response times.
  • Page 295 AutoTest App and Profiles Ping Test Settings Name: This field allows you to assign a custom name to the test. The name appears on the target test card in the profile. Device Name: Enter the IP address or URL of the server you want to ping.
  • Page 296 AutoTest App and Profiles address, the DNS lookup portion of the test is skipped. IP Protocol Version: IPv4 is used by default. Touch the field to switch between IPv4 and IPv6. Frame Size (bytes): This setting specifies the total size of the payload and the header sent. Valid sizes are 64 bytes to 1518 bytes.
  • Page 297 AutoTest App and Profiles The Ping card shows the Ping test name entered in the Ping test settings and the three Ping response times from the target. Touch the card to open the Ping results screen. AutoTest Ping Results Screen Device Name: Hostname or address of the target device IPv4 or IPv6 Address: IP address of the...
  • Page 298 AutoTest App and Profiles MAC Address: Target device's MAC address. The two dashes -- indicate that no MAC address was provided from the server. Results Lookup Time: How long it took to resolve the URL into an IP address Response Times: How long it took for the EtherScope to receive a response from the target after sending each of the three Pings Threshold: The Timeout Threshold...
  • Page 299 AutoTest App and Profiles Touch blue links or the blue action overflow icon at the bottom of the test results screens to run the Ping TEST AGAIN, open another testing app, Browse to the Ping target address in your web browser, or start a Telnet or SSH session.

  • Page 300: Autotest Tcp Connect Test

    AutoTest App and Profiles AutoTest TCP Connect Test A TCP Connect test opens a TCP connection with the selected target to test for port avail- ability using a 3-way handshake (SYN, SYN/ACK, ACK). The AutoTest Target TCP Connect test runs three connection tests and reports the response times.
  • Page 301 AutoTest App and Profiles Name: This field allows you to assign a custom name to the test. The name appears on the target test card in the profile. Device Name: Enter the IP address or URL of the target you want to test. If you enter an IP address, the DNS lookup portion of the test will be skipped.
  • Page 302 AutoTest App and Profiles AutoTest TCP Results Screen Device Name: DNS name of the device tested IPv4 or IPv6 Address: IP address of the target device MAC Address: Device's MAC address. The two dashes -- indicate that no MAC address was provided.
  • Page 303 AutoTest App and Profiles Results Lookup Time: How long it took to resolve the URL into an IP address Response Times: How long it took for the EtherScope to receive a response from the server for each of the three connect tests Threshold: The Timeout Threshold indicated in the test's settings Results Codes: Final status of the test (Success...

  • Page 304: Http Test

    AutoTest App and Profiles HTTP Test The HTTP test performs a comprehensive end user response time (EURT) measurement when downloading the specified web page. The target can be an IPv4 address, IPv6 address, or URL. HTTP Test Settings HTTP settings allow test grading criteria based on responses and return code in addition to the time threshold.
  • Page 305 AutoTest App and Profiles Name This field allows you to assign a custom name to the test. The name appears on the target test card in the profile.
  • Page 306 AutoTest App and Profiles Enter a target address. To reach web servers that operate on a non-default port, enter a colon (:) and specify the port number after the URL. IP Protocol Version IPv4 is used by default. Touch the field to switch between IPv4 and IPv6.
  • Page 307 AutoTest App and Profiles Response Must Contain Text entered here functions as pass/fail test criteria based on the presence of the text string on a specified server or URL. To construct a text string, enter a word or several words with exact spacing.
  • Page 308 AutoTest App and Profiles Response Must Not Contain Like the setting above, except text entered here functions as pass/fail test criteria based on the absence of the text string on a specified server or URL. The test passes if the text string is not found.
  • Page 309 AutoTest App and Profiles HTTP Test Results The HTTP card shows the test name entered in the test settings and response time from the target.
  • Page 310 AutoTest App and Profiles HTTP Test Results Screen Device Name: DNS name of the server tested IPv4 or IPv6 Address: IP address of the server...
  • Page 311 AutoTest App and Profiles MAC Address: Server's MAC address. The two dashes -- indicate that no MAC address was provided from the server. URL: The target URL Results Ping: A ping test runs simultaneously with the HTTP test, and this result field displays the Ping response time.
  • Page 312 AutoTest App and Profiles Total Time: The end user response time (EURT), which is the total time it took to download the web page. It is the sum of DNS lookup, TCP connect, data start, and data transfer time. If the Total Time exceeds the Response Time Threshold in the settings, test will fail.
  • Page 313 AutoTest App and Profiles End User Response Time : Pie chart of the times for each phase of the test (DNS, Lookup, TCP Connect, Data Start, and Data Transfer) Results Codes: Final status of the test (Success or Failure) The HTTP test also shows the Return Code from the website server.
  • Page 314 AutoTest App and Profiles Touch blue links or the blue action overflow icon at the bottom of the test results screens to run the HTTP TEST AGAIN, open another testing app, or Browse to the target address in your web browser. Captive Portal Connections The HTTP test supports connections through a network with a captive portal requirement.
  • Page 315 AutoTest App and Profiles fication appears to prompt you to enter the captive portal credentials. For the HTTP test to pass, you must select the notification and enter the required credentials on the portal website. Otherwise, the HTTP test will fail, with a Result Code of "Captive portal detected (25)."...
  • Page 316 AutoTest App and Profiles When finished in the captive portal browser window, hit the back button to return to the HTTP test, and touch TEST AGAIN to receive valid results. Back to Title and Contents...

  • Page 317: Ftp Test

    AutoTest App and Profiles FTP Test The FTP test performs a file upload to or download from an FTP server, allowing veri- fication of server and network performance. The target can be an IPv4 address, IPv6 address, or URL. The results provide a complete breakdown of the overall file transfer time into its component parts.
  • Page 318 AutoTest App and Profiles Name This field allows you to assign a custom name to the test. The name appears on the target test card in the profile.
  • Page 319 AutoTest App and Profiles FTP Server Enter the IPv4 address or URL of the FTP server you want to test. If you enter an IP address, the DNS Lookup portion of the test is skipped. IP Protocol Version IPv4 is used by default. Touch the field to switch between IPv4 and IPv6.
  • Page 320 AutoTest App and Profiles Specifying a transfer size that is greater than file being retrieved does not cause the test to fail. The test stops when the file has finished downloading. When the Direction setting is Put, the default transfer size of ALL causes the Ether- Scope to create and upload a file that is 10 MB.
  • Page 321 AutoTest App and Profiles the EtherScope, and the test string is repeated to produce the set file size. Response Time Threshold This threshold controls how long the EtherScope waits for a response from the FTP server before failing the test. Touch the field to change the value.
  • Page 322 AutoTest App and Profiles HTTP Proxy The Proxy control in target test settings utilizes the server address and port specified in the main profile settings. See Wired Profile Settings Wi-Fi Profile Settings. FTP Test Results The FTP card shows the test name entered in the test settings and response time from the target.
  • Page 323 AutoTest App and Profiles FTP Test Results Screen Device Name: Hostname of the server tested IPv4 or IPv6 Address: IP address of the server...
  • Page 324 AutoTest App and Profiles MAC Address: Server's MAC address. The two dashes -- indicate that no MAC address was provided from the server. Get File: File path and name entered in the settings that was transferred to or from the FTP server.
  • Page 325 AutoTest App and Profiles Data Transfer: Time to receive the file from the target server Total Time: The end user response time (EURT), which is the total time it took to download the web page. It is the sum of DNS lookup, TCP connect, data start, and data transfer time.
  • Page 326 AutoTest App and Profiles End User Response Time: Pie chart of the times for each phase of the test (DNS, Lookup, TCP Connect, Data Start, and Data Transfer) Results Codes: Final status of the test (Success or Failure) The FTP test also shows the Return Code from the server.

  • Page 327: Air Quality Autotest Profiles

    AutoTest App and Profiles Air Quality AutoTest Profiles Air Quality Profiles perform a single scan of the channels in your wireless network to measure channel utilization and interference. Each table on the Air Quality results screen shows the top four channels in each band with the highest utilization or co-channel inter- ference, along with the number of APs operating on the channel.
  • Page 328 AutoTest App and Profiles First, EtherScope scans the 2.4-GHz band and displays results and then does the same for the 5-GHz band. Channel usage depends on the number of clients connected to the network and the...

  • Page 329: Air Quality Profile Results

    AutoTest App and Profiles amount of interference from devices like microwaves or smartphones using Bluetooth. Very high utilization or interference can affect network performance. Air Quality Profile Results The image below shows a completed Air Quality Profile test with two Warnings and two Failures...
  • Page 330 AutoTest App and Profiles Air Quality test gradings are based on the Thresholds configured in the Profile's settings. In the case shown here, the Warnings and Failures occurred because of high Utilization and Co-channel Interference caused by the...
  • Page 331 AutoTest App and Profiles number of APs active on the top three 2.4 GHz channels: 1, 6, and 11. 802.11 Utilization %: Percentage of the displayed channel's capacity being used by all 802.11 WLAN devices Non-802.11 Utilization %: Percentage of the displayed channel's capacity being used by non- 802.11 interferers, which may be non-WLAN sources...
  • Page 332 AutoTest App and Profiles Two dashes -- indicate that no Utilization was detected on the Channels shown. Co-channel Interference: Interference caused by multiple APs operating on the same channel...

  • Page 333: Air Quality Profile Settings

    AutoTest App and Profiles that exceed the minimum Co-channel Inter- ference AP Signal Level threshold in the settings. This measurement accounts for 40- MHz and 80-MHz channels in the 5-GHz band by counting an AP on its primary and each secondary channel.
  • Page 334 AutoTest App and Profiles The settings for Air Quality are thresholds for grading the channel utilization and inter- ference.
  • Page 335 AutoTest App and Profiles On the Air Quality Profile settings screen, touch each field described below as needed to configure the profile. Changed settings are auto- matically applied. When you finish configuring, tap the back button to return to the profile. Name Touch the Name field to enter a custom name for the profile.
  • Page 336 AutoTest App and Profiles General Settings, there is only a single combined 802.11 and non-802.11 Utilization Threshold. Utilization measurements and thresholds are percentages of a channel's capacity. Co-channel interference measurements and thresholds are the number of APs operating on the same channel.
  • Page 337 AutoTest App and Profiles urements. Touch the field to select a new value or enter a custom one.

  • Page 338: Ping/Tcp Test App

    Back to Title and Contents EtherScope nXG User Guide Ping/TCP Test The Ping/TCP test app runs a Ping or TCP Connect test to your chosen target, allowing you to monitor connectivity changes. A Ping test sends an ICMP echo request to the...

  • Page 339: Ping/Tcp Settings

    Ping/TCP Test App Ping/TCP Settings To configure a test, you can manually enter a hostname or IP address in the settings, or you can select Ping or TCP Connect from another testing app's device screen. Populating Ping/TCP from Another When you open the Ping/TCP app from another app, the address is pre-populated as the Ping or TCP target device.
  • Page 340 Ping/TCP Test App If the Ping/TCP app is opened from this screen, the IPv4 address from the Discovery app is already configured as the Ping/TCP target.
  • Page 341 Ping/TCP Test App...

  • Page 342: Configuring Ping/Tcp Settings Manually

    Ping/TCP Test App Configuring Ping/TCP Settings Manually To configure the target and settings manually, open the app's settings...
  • Page 343 Ping/TCP Test App Device Name: Enter the IP address or DNS name of the target. IP Protocol Version: IPv4 is used by default. Touch the field to enable IPv6 instead. Interface: This setting determines the EtherScope port from which the test runs. Touch the field to select Any Port, Wired or Wi- Fi Test Port, or Wired or Wi-Fi Management Port.
  • Page 344 Ping/TCP Test App a new size, or enter a Custom Value from 64 to 1518 bytes. To test the Maximum Transmission Unit (MTU) along a route to a target, select the MTU frame size you want to test, and set the Do Not Fragment setting (below) to Enabled.
  • Page 345 Ping/TCP Test App Do Not Fragment: This setting only appears if the Ping Protocol is selected. Touch the toggle button to enable. See the Frame Size setting description above. Back to Title and Contents...

  • Page 346: Running Ping/Tcp Tests

    Ping/TCP Test App Running Ping/TCP Tests Your unit must be connected to an active wired or Wi-Fi network (Test or Management Port) to run Ping and TCP Connect tests. Icons in the top Status Bar indicate whether and how your EtherScope is connected.
  • Page 347 Ping/TCP Test App Device Name: Hostname or address of the target device IPv4 or IPv6 Address: IP address of the target device...
  • Page 348 Ping/TCP Test App MAC Address: Target device's MAC address. The two dashes -- indicate that no MAC address was provided from the device. Port: The port number used for the TCP Connect test. This field does not appear in Ping test results.
  • Page 349 Ping/TCP Test App To pan and zoom on the graph, you can swipe, double tap, and move the slider. See the Trending Graphs topic for an overview of the graph controls. Response: Table display of the Current, Minimum, Maximum, and Average response time measurements Limit: The Timeout Threshold from the Ping/TCP app's settings...

  • Page 350: Capture App

    Back to Title and Contents EtherScope nXG User Guide Capture Packet capture is the process of recording network traffic in the form of packets as data streams back and forth over Wi-Fi or wired connections. Packet captures can help you...

  • Page 351: Capture Settings

    Wi-Fi capture saves the packets seen on channel 1. If you open the Capture app from another NetAlly test app, Capture filters are auto- matically applied. Filters that can be applied from other apps include Wired IP and MAC or Wi-Fi Channel, Channel Width, and BSSID.
  • Page 352 Capture App For example, the floating action menu on the Wi-Fi app's BSSID Details screen below contains the option to start a Wi-Fi Capture.
  • Page 353 Capture App When the Capture app opens, filters are already set with the BSSID, Channel, and Channel Width from the Wi-Fi app. The Capture settings are saved until you clear the filters or open the app with new filters applied. Touch the settings icon in the Capture screen to configure capture settings.
  • Page 354 Capture App File Size Limit: Touch this field to specify a size for the capture file. The default size is 1 MB, and largest size allowed is 1000 MB. The capture stops when the captured file reaches this size. When capture is running, the capture screen displays the current file size as data is captured.
  • Page 355 Capture App Slice Size: Touch this field to select a specific frame slice size or enter a custom value. The Slice Size setting limits how much of each packet is captured. A smaller slice size is useful when you are interested in the packet’s header but do not need to see all the payload data.
  • Page 356 Capture App Port: Specify a port number to capture only traffic from that UDP or TCP port. For example, select port 80 to capture HTTP traffic only. NOT: Touch the toggle to enable this setting, which directs the EtherScope NOT to capture the values you have entered in the filters above.
  • Page 357 Capture App default. Tap the toggle button for each frame type to disable its capture. Back to Title and Contents...

  • Page 358: Running And Viewing Captures

    Capture App Running and Viewing Captures To start Capturing, tap START at the top of the app screen. The current Status of the capture and any applied filters are shown under the capture type (Wired or Wi-Fi). The image above indicates that the app will only capture traffic for IP 10.200.72.19.
  • Page 359 Capture App which initiates scanning, or connect to a Wi-Fi network using AutoTest. Tap STOP to stop the running capture before it reaches the File Size Limit.
  • Page 360 Capture App The Wired graph plots the type and number of packets being captured during the time the capture is running. By default, wired captures include Unicast, Broadcast, and Multicast packet types. To pan and zoom on the graphs, you can swipe, double tap, and move the slider.
  • Page 361 Capture App In this image, the app has captured all three Wi- Fi Frame Types on channel 6 with the BSSID shown. The Total measurements in the table below the graph represent all frames seen,...
  • Page 362 Capture App while the Captured frames are those that fall within the filter parameters. Once a capture is completed, the Save Capture dialog appears automatically. Tap the Save icon to reopen this dialog.
  • Page 363 Capture App Captures are saved as .pcap files. Touch any of the fields in the dialog to enter changes. File Name: Capture files are automatically named using the date and time. Touch this field to enter a custom name. Save to: By default, capture files are saved in the Downloads folder in the EtherScope file system, but you can also save them to a Micro SD card or USB storage device or chose a...

  • Page 364: Discovery App

    Back to Title and Contents EtherScope nXG User Guide Discovery The EtherScope nXG Discovery application creates an inventory of the devices on your networks along with their attributes: device types, names, addresses, interfaces, VLANs, resources, and other connected or associated devices.
  • Page 365 Discovery App Discovery Chapter Contents This chapter describes how the Discovery process and app screens work, shows examples of Discovery data, and details the Discovery settings. Introduction to Discovery Main Discovery List Screen Discovery Details Screens Device Types Discovery Settings Problem Settings TCP Port Scan Settings...

  • Page 366: Introduction To Discovery

    Discovery App Introduction to Discovery Discovery finds, classifies, and displays— through Ethernet, fiber, and Wi-Fi—the details of network components. Information provided by Discovery can include the following: IP, BSSID, and MAC addresses Device Names Device Connectivity SNMP Data Network Problems Interface Details and Statistics Devices are discovered via ARP and Ping sweeps;...
  • Page 367 Discovery App scanning notification in the top Status Bar indicates that the EtherScope is scanning Wi-Fi channels to passively discover devices on the wireless network. Once a network connection (wired or Wi-Fi, test or management) is established, the active discovery process begins. Discovery notification icons indicate the progress of active discovery.

  • Page 368: Main Discovery List Screen

    Discovery App Main Discovery List Screen The main Discovery screen lists all the devices the EtherScope has discovered.
  • Page 369 Discovery App Like in AutoTest and other EtherScope screens, the icons in Discovery change color to indicate Warning Failure condition. Discovery also displays device icons in Blue to indicate Problem-related information that does not constitute a warning or failure, and Green indicate that a previous Problem has been resolved.
  • Page 370 Discovery App navigation drawer to configure settings, and touch a device's card to view its details.

  • Page 371: Searching The Discovery List

    Discovery App Discovery List Cards The information displayed on each device card varies depending on the selected Sort element and the data the EtherScope was able to discover. The lower left field displays the characteristic by which the Discovery list is currently sorted. In the image above, the list is sorted by MAC address.
  • Page 372 Discovery App the screen to search discovered devices.

  • Page 373: Filtering The Discovery List

    Discovery App Filtering the Discovery List Touch the filter button near the top left of the main Discovery screen to set filters that control which devices are displayed in the list. The Filters screen displays the number of devices or domains discovered for each category.
  • Page 374 Discovery App filters by checking the boxes. The main Discovery screen will show only those devices or IDs that fall under your chosen filter parameters. When filters are selected, those active filters are displayed at the top of the Filters screen.
  • Page 375 Discovery App × Tap the button to the right of each filter to clear it. Touch the clear filter icon at the top right to clear all filters. Once you have selected a filter, the Filters screen is also filtered for that characteristic. For example, in the image above, the user has selected the "Network Tools"...

  • Page 376: Sorting The Discovery List

    Discovery App of the total discovered devices (in the image above, 152 filtered devices out of 1308 total). The number of active filters displays to the left of the filter icon (3 active filters in the image above). Sorting the Discovery List Tap the Sort bar or down arrow to open the Sort drop-down menu.
  • Page 377 Discovery App Select a Sort option to order the devices based on your selected characteristic.
  • Page 378 Discovery App The selected Sort option displays in the Sort bar above the device list, and the sort char- acteristic for each device is shown under the device type icon. In the image above, all the devices associated with the "NSVisitor" SSID are sorted together.

  • Page 379: Refreshing Discovery

    Discovery App devices within the groups but does not change the order of the groups. Refreshing Discovery Touch the action overflow icon at the top right of the main Discovery screen, and select Refresh Discovery to refresh the active Discovery process. REFRESH DISCOVERY restarts the active discovery process without clearing the already discovered devices.

  • Page 380: Uploading Discovery Results To Link-Live

    Discovery App Uploading Discovery Results to Link-Live Touch the action overflow icon at the top right of the main Discovery screen, and select Upload to Link-Live to send the current Discovery results to the Analysis page Link-Live.com.
  • Page 381 Discovery App See the Link-Live chapter for more information. Back to Title and Contents...

  • Page 382: Discovery Details Screens

    Discovery App Discovery Details Screens Tap any of the device cards on the main Discovery list screen to view Device Details. The example below calls out a Router card and its Details screen. The available data and actions on the Details screens vary significantly depending on the device type, connections, and data the EtherScope was able to discover.
  • Page 383 Discovery App For the Switch screen shown above, Discovery was able to find an IP address but not a name for the switch.

  • Page 384: Top Details Card

    Discovery App Each Details screen shows additional information about the selected device, any Problems detected by the EtherScope, and counts for other connected or corresponding network elements. Device Types for specifics about the different devices the EtherScope can discover. Top Details Card The top card on the Details screen summarizes the discovered data for the selected device.
  • Page 385 Discovery App The top of the card shows the device type and icon (a Wi-Fi Controller with a Failure or Error status in the example image above). The rest of the fields that appear on the top Details screen card depend on the device type and what the EtherScope can discover about the device.
  • Page 386 Discovery App The linked and underlined Cisco MAC address in the screen image above opens the Wi-Fi app's AP Details screen, where you can view the other wireless attributes associated with the Lightweight AP. The Nearest Switch and Wi-Fi Controller links open a Discovery app Details screen for those devices.
  • Page 387 Discovery App Data Fields on the Top Details Card The following fields may appear on the top card on a Device Details screen, depending on the device type and the information EtherScope was able to discover: Name: Discovered hostname(s) of the device. This section can display user-defined, DNS, mDNS, SNMP, NetBIOS, AP, and Virtual Machine names as discovered.
  • Page 388 Discovery App Nearest Switch: Name or address of the switch identified as closest to the device Port: Physical port where the device is connected VLAN ID: ID of the VLAN the device is on Protocols: Routing protocols, discovered via packet analysis, operating on the device or network Services: Network services provided by this device, such as DHCP or DNS...
  • Page 389 Discovery App Guest OS: Operating system running on the virtual machine Memory Reservation: Amount of memory reserved for the virtual machine Last Seen: Time at which EtherScope most recently detected the device Back to Title and Contents...

  • Page 390: Lower Cards In Device Details

    Discovery App Lower Cards in Device Details Tap any of the lower cards on a Device Details screen to view more discovered characteristics and "drill down" to specific Problems, Addresses, Interfaces, etc. for the selected device. Screens with a list, such as Addresses shown below, also offer Sort options.
  • Page 391 Discovery App The rest of this topic provides examples of each type of Details screen and options for additional analysis. Remember, you can touch any card with a right pointing arrow to open a new screen with more information about the device or char- acteristic.

  • Page 392: Problems

    Discovery App Problems The Problems card shows the icon color of the highest severity problem, and the number of detected Warning, Failure or Error, Information, and Resolved conditions for the device or network component. Tap the Problems card to view the Problems list screen (unless only 1 Problem is detected, in which case, the detailed Problem description opens, skipping the list screen).

  • Page 393: Addresses

    Discovery App Tap the sort field to sort the list by Severity or by the time when the problem was First Detected. On the Problems list screen, touch a Problem's row to read a detailed description. Touch the action overflow button at the top right of the Problem list or description screen to Clear Problems.

  • Page 394: Tcp Port Scan

    Discovery App The Addresses card displays the number of each type of address discovered: IPv4, IPv6, MAC, and/or BSSID. Tap to view the addresses and related information. From the Addresses list screen, you can sort the list order and tap any of the discovered addresses to investigate the address further.
  • Page 395 Discovery App This card lists open port numbers and shows the total quantity of open ports. Tap the card to open the TCP Port Scan screen. You can also open this screen from the Discovery floating action menu.
  • Page 396 Discovery App The top of the TCP Port Scan results screen shows the name or IP address of the tested device and the following fields: IP address: IP address of the device that was scanned...

  • Page 397: Vlans

    Discovery App Interface: Test or management port from which the test ran, set in the TCP Port Scan settings Scan List: List of port numbers tested Results Status: Current status of the port scan Port/Description: List of all the detected open ports with their descriptions See also TCP Port Scan...

  • Page 398: Interfaces

    Discovery App The VLANs Details screen also shows the description with each VLAN ID. Interfaces Interface are discovered using SNMP. The Interfaces card shows the number of Up and Down interfaces and the total number of Interfaces to the right.
  • Page 399 Discovery App Tap the card to view the list of Interfaces. Like other Discovery list screens, the Interfaces list provides a number of Sort options, and the selected sort option affects the type of information displayed. The image above shows Interfaces sorted by Status (up or down).
  • Page 400 Discovery App Touching an Interface row opens a new Discovery Details screen for the selected Interface.
  • Page 401 Discovery App The Interface Details screen contains a description of the interface and information about its Status, Connected Device and Port, and Address. MTU: Maximum Transmission Unit, the maximum packet frame size configured on the interface port...
  • Page 402 Discovery App From this screen, you can touch the lower cards to review any discovery VLANs and Devices for the Interface as well as graphs of the Interface Statistics.
  • Page 403 Discovery App The Statistics screen displays real-time trending graphs of Utilization, Packet Discards, Packet Errors. See the Trending Graphs topic for an overview of the graphs' pan and zoom controls. Below the trending graphs are pie charts of Packet transfers to and from the Interface.

  • Page 404: Snmp

    Discovery App SNMP This card shows device details gathered via SNMP and SNMP connectivity to the device. The SNMP card displays the SNMP Uptime. Touch the card for SNMP Details.
  • Page 405 Discovery App SNMP System Group: These data fields are gathered from the system group and other key device version information. SNMP: SNMP versions the device supports, Engine ID (for v3), and how the EtherScope is currently communicating with the device,...

  • Page 406: Connected Devices

    Discovery App along with credentials, including the Community String in use Connected Devices The Connected Devices card appears on the Details screen for Unknown Switches. While the EtherScope may be unable to directly identify the connected switch, the devices connected to it provide clues about where the switch is operating.

  • Page 407: Resources

    Discovery App Resources The Resources card shows the percentages of CPU, memory, and storage usage on the device. This information is gathered via SNMP. Touch the card to view current and maximum resource utilization measurements.

  • Page 408: Ssids

    Discovery App By default, EtherScope displays a Warning condition if CPU, Memory, or Storage utilization is above 90%. You can adjust problem detection and thresholds in the Wired Problem Settings accessed from the Discovery navigation drawer. SSIDs The SSIDs card appears in the Details for Wi-Fi Controllers.
  • Page 409 Discovery App On the SSIDs screen, each SSID is shown with its Security type(s) and any VLANs. SSIDs with a checkmark to the left are enabled, and those × with an are disabled.

  • Page 410: Discovery App Floating Action Menu

    The floating action button (FAB) on Details screens offers additional actions depending on the device type and connection available. Opening other NetAlly apps, such Path Analysis, Ping/TCP, or Capture, from a Details screen will auto-populate the new app with the device's name and/or address.
  • Page 411 Discovery App in target addresses or hostnames in other testing apps. Touching TCP Port Scan opens the TCP Port Scan screen in the Discovery app. Selecting Browse opens Google Chrome. Telnet or SSH open the JuiceSSH app. For devices with a MAC address or BSSID, touching Name and Authorization opens a dialog where you can assign a custom user name and Authorization status.
  • Page 412 Discovery App When a user opens the FAB and selects a different app, such as Path Analysis, only the address and name listed at the top of the Details screen will be populated in the Path Analysis app.
  • Page 413 Discovery App...
  • Page 414 Discovery App To open another screen or app with a different address, open the Addresses card, and select another address to view its Details screen. Back to Title and Contents...

  • Page 415: Device Types

    Discovery App Device Types The Discovery app lists and analyzes the types of devices explained in this section. Different data may be available to the EtherScope depending on the device type, how it was discovered, and your configured settings. Discovery Settings SNMP Configuration Devices Discovered Through Other Devices options.

  • Page 416: Routers

    Discovery App Routers EtherScope discovers IP routers by monitoring traffic and querying hosts.

  • Page 417: Switches

    Discovery App Switches Switches are also discovered by monitoring traffic and querying hosts.

  • Page 418: Unknown Switches

    Discovery App Unknown Switches Unknown switches are detected indirectly based on analysis of the traffic going through surrounding switches. Though the EtherScope cannot identify the switch itself, it can sense where a switch is active on the network via the device MAC addresses in that space.
  • Page 419 Discovery App card. The connected devices provide clues about where the unknown switch may be located.

  • Page 420: Network Servers

    Discovery App Network Servers Network servers include NetBIOS, DHCP, and DNS servers.

  • Page 421: Hypervisors

    Discovery App Hypervisors VMware hypervisors are discovered via SNMP. The hypervisor's SNMP agent must be enabled for the EtherScope to discover it and classify it as a hypervisor.

  • Page 422: Virtual Machines

    Discovery App Virtual Machines VMware virtual machines are discovered from VMware client table in SNMP-enabled VMware hypervisors. Devices are also classified as Virtual Machines if they have a VMware MAC.
  • Page 423 Discovery App...

  • Page 424: Wi-Fi Controllers

    Discovery App Wi-Fi Controllers EtherScope can discover SNMP enabled Wi-Fi controllers, including Cisco and Aruba Wi-Fi Controllers.

  • Page 425: Access Points (Aps)

    Discovery App Access Points (APs) The EtherScope discovers APs through wireless packet analysis and SNMP queries via the wired side of the network. See also APs in the Wi-Fi analysis app. Back to Title and Contents...

  • Page 426: Wi-Fi Clients

    Discovery App Wi-Fi Clients Wireless clients are discovered through wireless packet analysis and SNMP queries through the wired side of the network. See also Clients in the Wi-Fi analysis app.

  • Page 427: Voip Phones

    Discovery App VoIP Phones VoIP discovery provides visibility into the VoIP and layer 2/3 configuration of the network.

  • Page 428: Printers

    Discovery App Printers The EtherScope identifies IP printers via the SNMP Printer MIB and IPX printers via diagnostic requests and queries.

  • Page 429: Snmp Agents

    Discovery App SNMP Agents SNMP agents are discovered using SNMP queries. See SNMP Configuration. NOTE: If EtherScope cannot discover the SNMP agents on your devices, they may be connected to another subnet, like a man- agement subnet. Solve this issue by adding the subnet to Extended Ranges.

  • Page 430: Netally Tools

    Discovery App NetAlly Tools The EtherScope can also identify other NetAlly network testers, including EtherScope nXGs, AirCheck G2s, OneTouches, LinkRunners (AT and G2), and Test Accessories. The image above shows several NetAlly tools as they appear in the main Discovery list.

  • Page 431: Hosts/Clients

    Discovery App EtherScope displays all the information it can gather about each tool on the Details screen. Hosts/Clients Other hosts and clients are discovered by traffic monitoring and querying. If a host cannot be identified as belonging to one of the other categories (Switch, Router, VoIP device, etc.) then it is categorized as Host/Client.
  • Page 432 Discovery App Back to Title and Contents...

  • Page 433: Discovery Settings

    Discovery App Discovery Settings Discovery configurations include SNMP settings, Community Strings and the order in which they are used, Credential Sets, Ports, Extended Ranges, and process intervals. Access the Discovery settings screen by sliding out the left-side navigation drawer or tapping the menu icon , and selecting Discovery Settings.
  • Page 434 Discovery App To adjust Discovery Settings: 1. On the Discovery Settings screen, touch each field described in this topic, as needed, to select or enter your required configuration elements.
  • Page 435 Discovery App 2. When you finish configuring, tap the back button to return to the main Discovery List screen. 3. Then, Refresh Discovery from the action overflow menu to apply the new con- figuration. You can load, save, import, and export configured Discovery settings by touching the save button on this screen.

  • Page 436: Snmp Configuration

    Discovery App After you have saved a configuration, the custom name you entered appears in the title of the Discovery Settings screen. In the image below, a user has saved a custom configuration named "South Campus," which replaces the "Discovery Settings" screen title. SNMP Configuration The MIB (Management Information Base) of SNMP managed devices contains information...
  • Page 437 Discovery App SNMP credentials are required to communicate with the SNMP agents on your interconnect devices, such as switches and routers. The Discovery Settings allow you to enter the SNMP community strings and credential sets the EtherScope uses to communicate with those devices.
  • Page 438 Discovery App The EtherScope uses the checked strings in the order shown on this screen. If it does not receive a response from the queried device using one string, it sends the next string. NOTE: This screen and others in the Discovery settings operate much like the AutoTest Profile Group screen.
  • Page 439 Discovery App On the Community Strings screen, you can perform these actions: Check or uncheck the boxes to include or exclude a string from use in the current Discovery configuration. Tap the up and down arrows change the order in which the EtherScope uses the strings to query a device.
  • Page 440 Discovery App time. You can also arrange the community strings in the order they are used most. SNMPv3 Touch the toggle button to enable or disable SNMPv3 queries. This setting is enabled by default and uses the Credentials configured in the next setting.
  • Page 441 Discovery App This screen interface works like the Community Strings screen above. EtherScope uses the Credentials in the order shown. Check or uncheck the boxes to include or exclude a set of Credentials from use in the current Discovery configuration. Touch a row to edit its credentials.
  • Page 442 Discovery App Touch the FAB to add new credentials. On the Credentials Sets screen, tap each field to select or enter the credentials required. Name Touch the Name field to enter a custom name for the Credential Set.
  • Page 443 Discovery App Username Touch to enter the SNMPv3 username. Authorization Type and Password EtherScope Discovery supports two SNMPv3 Authorization types: HMAC-SHA and HMAC- MD5. If Authorization is required, enter the appropriate password. Privacy Type and Password EtherScope Discovery supports four Privacy Types: CBC-DES, AES-128, AES-192, AND AES- 256.

  • Page 444: Active Discovery Ports

    Discovery App Active Discovery Ports Touch Active Discovery Ports to select the port Discovery uses to gather data. Discovery only runs through the enabled ports if an active network link is available.

  • Page 445: Extended Ranges

    Discovery App Discovery uses all of the ports by default. Uncheck them to limit which ports are used. NOTE: The top two Wired and Wi-Fi Ports refer to the Test ports. An AutoTest Wired Wi-Fi Profile must run to establish test port links.
  • Page 446 Discovery App you want the Discovery process to run. Discovery sweeps all of the enabled Extended Ranges for devices, whether directly connected or off-net. The EtherScope performs Ping sweeps on subnets that are not directly connected and ARP sweeps on connected subnets.
  • Page 447 Discovery App Check or uncheck the boxes to include or exclude an extended range from the current Discovery configuration. Unchecked Extended Ranges do not affect the default Discovery behavior in the current con- figuration, but they may be used in other Discovery configurations (like Community Strings and Credentials).
  • Page 448 Discovery App Touch any Extended Range's row to edit its address and subnet. Touch the FAB to add new extended ranges. Active vs. Restricted Subnets For each configured Extended Range, you can tap the toggle button to switch from Active to Restricted.
  • Page 449 Discovery App Restricted Ranges take precedence regard- less of the order in which they are listed on the Extended Ranges screen. You can Restrict a part of a configured Active Extended Range. You can also restrict a single device, whether it is part of an Active Range or not. To enter a single device that you do not want discovered, enter its IP address in the Address field, and set the Subnet Mask field...

  • Page 450: Devices Discovered Through Other Devices

    Discovery App Tap the drop-down menu to select a previously Discovered Subnet. The Address field will be automatically populated with your selection. Subnet Mask Touch this field to select a subnet mask. If you select an already Discovered Subnet, the Subnet Mask is also pre-populated.
  • Page 451 Discovery App from SNMP tables of the device types listed here, you can uncheck their boxes. Routers and Subnets When the Routers and Subnets checkbox is enabled, any discovered routers are included in discovery results. In addition, if Discovery has SNMP access to a discovered router, its routing tables are read, and the next hop routers are added to the Discovery list.
  • Page 452 Discovery App also added to the Subnets list. This process continues until all the available SNMP credentials are tried for the added routers. NOTES: Discovery does not sweep every dis- covered subnet; discovered subnets are only added to the subnets list. To perform discovery in a specific subnet, see Extended Ranges above.
  • Page 453 Discovery App For example, when EtherScope is reading the CDP and LLDP caches of one switch, it will contain other switches. If this option is enabled, the EtherScope adds those other switches, even if they are not in discovery ranges. NOTE: To Discover switches at another site, add one of the switches of that site to Discovery Extended Ranges.
  • Page 454 Discovery App Switches provides best chance of finding all Wi- Fi clients. NOTES: Enabling Wi-Fi Clients here may cause Wi-Fi devices to show in Discovery that do not appear in the Wi-Fi analysis app because Wi-Fi analysis only shows what it detects on wirelessly transmitted packets.
  • Page 455 Discovery App Refresh Interval This setting controls the time between runs of the Discovery process. By default, Discovery runs every 90 minutes. Touch the Refresh Interval field to select a different interval, up to 8 hours.

  • Page 456: Device Health Interval

    Discovery App The Manual option turns off regular automatic Discovery, and the process will only refresh if you select Refresh Discovery from the main Discovery list screen. Device Health Interval Discovery automatically runs a set of network health tests to search for network Problems,...
  • Page 457 Discovery App such as high utilization, discards, or errors on all discovered interfaces and device resources. The selected time Refresh Interval is the minimum time between each run of the Device Health tests. Touch the field to disable Device Health testing or to change the interval from the default of 10 minutes to 30 or 60 minutes.

  • Page 458: Arp Sweep Rate

    Discovery App ARP Sweep Rate Touch the ARP Sweep Rate field to select a rate between 5 and 100 ARP requests per second. This setting can prevent the EtherScope from shutting down ports that sense too many ARPs are being sent.

  • Page 459: Snmp Query Delay

    Discovery App SNMP Query Delay This function controls how long your EtherScope waits between SNMP queries to key tables that can cause CPU spikes in the SNMP agents, including the ARP cache, IP address table, routing tables, and FDB tables. The default SNMP Query delay is No Delay.

  • Page 460: Auto Ap Grouping Rules

    Discovery App Auto AP Grouping Rules This feature allows you to adjust the AP Grouping Rules that control how the EtherScope groups BSSIDs with their Access Points, such that they are grouped appro- priately for your AP types and environment. For example, if BSSIDs from different APs are being grouped together inaccurately, you can disable the rule that is causing the grouping.
  • Page 461 Discovery App As with other settings list screens on the EtherScope, you can enable or disable, add, delete, and edit the grouping rules from this screen.
  • Page 462 Discovery App Check or uncheck the boxes to include or exclude a rule from use in the current Discovery configuration. Touch the action overflow icon Duplicate or Delete a rule. CAUTION: When you delete a rule, you delete it from all saved Discovery con- figurations.
  • Page 463 Discovery App Name If desired, enter a custom name for a default or new rule. If you intend to use a Prefix filter, a best practice would be to name the rule with the AP manufacturer's name. Prefix filter Use the Prefix filter to create a rule for a specific AP manufacturer's BSSID scheme, meaning a rule for just one AP manufacturer prefix.
  • Page 464 Discovery App Filter mask The Filter mask specifies what parts of the BSSIDs are compared when determining AP groupings. For example, default Grouping Rule 1 has a Filter mask of FFFFFF-FFFFC0, so any BSSIDs that vary only by the lower six bits will be grouped together.

  • Page 465: Problem Settings

    Discovery App Problem Settings The Problem settings determine which issues are detected and displayed by both the Discovery and Wi-Fi Analysis apps as well as the thresholds for enabled problems, such as Packet Discards and Utilization. Access the Problem Settings screen by sliding out the left-side navigation drawer or tapping the menu icon in the Discovery app, and...
  • Page 466 Discovery App (Touch here to go to Discovery Settings or back General Settings.) Problems are categorized as Wired or Wi-Fi. NOTE: The Wi-Fi Problems configured here also control the Problems detected and displayed in the Wi-Fi Analysis app. As with Discovery Settings, you can save, load, import, and export configured Problem...
  • Page 467 Discovery App All Problem types are enabled by default. Tap the toggle button to the right to disable each one.
  • Page 468 Discovery App Touch the red , yellow , or blue information icons to the right of each Problem to read a detailed description and recommended actions. icons indicate Failure conditions and yellow indicate Warning conditions. Blue icons are simply inform- ational.

  • Page 469: Tcp Port Scan Settings

    Discovery App TCP Port Scan Settings The TCP Port Scan feature checks for open ports on the current device from the Discovery Details screen's FAB. The EtherScope scans many ports simultaneously and reports the open port's numbers. Access the TCP Port Scan Settings by sliding out the left-side navigation drawer or tapping the menu icon in the...
  • Page 470 Discovery App Interface This setting determines the EtherScope port from which the port scan runs. Touch the field to select Any Port, Wired or Wi-Fi Test Port, or Wired or Wi-Fi Management Port. See Test and Management Ports for explanations of the different ports.
  • Page 471 Discovery App Timeout Threshold This threshold controls how long the EtherScope waits for a response from each port. Once all the ports in the Scan List have had this amount of time to respond, the scan ends, and the TCP Port Scan results screen lists the ports that responded within the threshold.

  • Page 472: Wi-Fi Analysis App

    EtherScope, and measurements update with each channel scan cycle. The EtherScope nXG supports 802.11a/b/g/n/ac technologies and operates in both the 2.4 GHz and 5 GHz bands. EtherScope v1.0 can also detect and indicate the 802.11ax media type...
  • Page 473 Wi-Fi Analysis App The Wi-Fi app features separate screens that list and display characteristics of the different devices and elements of your wireless environment. Tap a link below to go directly to the description of the screen listed: Channels Map Utilization Overlap –...

  • Page 474: Wi-Fi Analysis And Discovery

    Wi-Fi Analysis App Wi-Fi Analysis and Discovery Wi-Fi Analysis utilizes the Wi-Fi Test Port scan the channels and acquire information about your wireless networks. If the Wi-Fi Test Port is linked (for instance after running a Wi-Fi AutoTest Profile), the port unlinks and resumes scanning when you open the Wi-Fi Analysis app.

  • Page 475: Wi-Fi App List Screens

    Wi-Fi Analysis App Wi-Fi App List Screens To switch between the different Wi-Fi app screens, tap the menu icon (or swipe right) to open the left-side navigation drawer.

  • Page 476: Wi-Fi App List Screens

    Wi-Fi Analysis App The Wi-Fi app's navigation drawer displays a real-time count (in parentheses) of each wireless component EtherScope has detected. Tap an option to open the corresponding screen. NOTE: The General Settings for Wi-Fi control which channels and bands are scanned to populate the Wi-Fi screens.
  • Page 477 Wi-Fi Analysis App Like in AutoTest and other EtherScope screens, the icons in Wi-Fi analysis change color to indicate a Warning Failure condition. The app also displays icons in Blue to indicate Problem-related information that does not constitute a warning or failure, and Green indicate that a previous Problem has been resolved.
  • Page 478 Wi-Fi Analysis App side navigation drawer. Problem Settings in the Discovery app are also applied to the Wi-Fi Analysis app. The Wi-Fi list screens, and other app screens with long lists, support fast scrolling. Touch and drag the scrollbar handle to the right of the list to scroll quickly up and down.
  • Page 479 Wi-Fi Analysis App The lower left field displays the characteristic by which the list screen is currently sorted. In the image above, the Channels list is sorted by Client Count. If a device is grayed out, the EtherScope no longer detects a signal from it. The client card shown below indicates that the "Rspbry"...

  • Page 480: Filtering In The Wi-Fi App

    Wi-Fi Analysis App Filtering in the Wi-Fi App Each Wi-Fi Analysis screen has different Filter options that are appropriate for the network component type you are analyzing. Touch the filter button near the top left of the Wi-Fi screens to set filters that control which network components are displayed.
  • Page 481 Wi-Fi Analysis App As an example, the Channels Map Overlap Filters screen is shown below. The Channels Overlap Filters screen indicates (in parentheses) the number of active network characteristics detected (for example, number of active Channels or detected Security types). Touch a category to select filters by tapping the checkboxes or radio buttons.
  • Page 482 Wi-Fi Analysis App Under each category, the number of discovered APs is shown for each characteristic. (In the image above, there are 3 Security types detected and 9 APs using the WPA2-P Security type.) In this example, the Overlap screen will show only those APs that fall under your chosen filter parameters.
  • Page 483 Wi-Fi Analysis App When filters are selected, those active filters are displayed at the top of the Filters screen. × Tap the button to the right of each filter to clear it. Touch the clear filter icon at the top right to clear all filters.
  • Page 484 Wi-Fi Analysis App If the screen is a list, like the APs screen below, the screen title shows the number of filtered devices out of the total discovered devices (5 filtered devices out of 16 total).

  • Page 485: Sorting In The Wi-Fi App

    Wi-Fi Analysis App Sorting in the Wi-Fi App Tap the Sort bar or down arrow to open the Sort drop-down menu. Each list screen supports relevant Sort options based on what you are viewing. The APs screen Sort options are shown below as an example.
  • Page 486 Wi-Fi Analysis App Select a Sort option to order the list based on your selected characteristic. The selected Sort option displays in the Sort bar above the list, and the sort characteristic for each item is shown under the type icon and name.

  • Page 487: Uploading Wi-Fi Results To Link-Live

    Wi-Fi Analysis App IPv4, IPv6, and MAC addresses appear below, respectively. Reversing the normal sort order reverses the devices within the groups but does not change the order of the groups. Refreshing Wi-Fi Touch the action overflow icon at the top right of the screen, and select Refresh Wi-Fi to clear and repopulate the Wi-Fi app screens with data.
  • Page 488 Wi-Fi Analysis App results to the Analysis page on Link- Live.com. See the Link-Live chapter for more information. Back to Title and Contents...

  • Page 489: Wi-Fi Details Screens

    Wi-Fi Analysis App Wi-Fi Details Screens Tapping any card on a list screen (Channels, SSIDs, APs, BSSIDs, Clients, and Interferers) opens the Details screen for that device or network ID. The example below calls out a Client card and its Details screen. On the Wi-Fi Details screens, you can touch any blue linked name or address to open a...
  • Page 490 Wi-Fi Analysis App NOTE: Non-underlined links open in the same app (in this case Wi-Fi), and under- lined links open in a different app (in this case Discovery). Each Details screen shows additional information about the selected item, any Problems detected by the EtherScope, and counts for other connected network devices or IDs.
  • Page 491 Wi-Fi Analysis App The Channel Details screen above shows how many SSIDs, APs, BSSIDs, Clients, and Interferers are detected on Channel 64. Touch the lower cards in Wi-Fi Details to open a list...

  • Page 492: Wi-Fi Problems Screen

    Wi-Fi Analysis App screen that is filtered for the network component you are examining. If the user selects BSSIDs on the Details screen for Channel 64, the BSSIDs screen opens and filters for BSSIDs found on Channel 64 only. See the topics for each Wi-Fi app screen type (SSIDs, APs, etc.) for more discussion of the cor- responding Details screen.
  • Page 493 Wi-Fi Analysis App The Problems card shows the icon color of the highest severity problem, and the number of detected Warning, Failure, Information, and Resolved conditions for the device or network component. Touch the card to open the Problems screen.

  • Page 494: Rf And Traffic Statistics Overview

    Wi-Fi Analysis App On the Problems list screen, touch a Problem's row to read a detailed description. You can also tap the sort field to sort the list by Severity or by the time when the problem was First Detected. Touch the action overflow button at the top right to Clear Problems.
  • Page 495 Wi-Fi Analysis App This section describes the common elements of the RF and Traffic Statistics screen. See the topic for each type of Details screen for differences. The RF and Traffic Statistics card shows the Channel number or the Signal strength of the strongest AP on the channel and the channel's Utilization percentage.
  • Page 496 Wi-Fi Analysis App Strongest AP: The AP on the channel with the strongest signal Under each graph, a legend table displays the Current, Minimum, Maximum, and Average...
  • Page 497 Wi-Fi Analysis App measurements. The Current column contains measurements from the last second. Min, Max, and Avg columns show cumulative meas- urements gathered during the time the RF and Traffic screen has been open. Tap the refresh button at the top of the screen to clear and restart the measurements.
  • Page 498 Wi-Fi Analysis App Utilization (%) graph: Plots percentage of the channel capacity being used by 802.11 devices and by non-802.11 interference. If the Combine Utilization setting is enabled in General Settings, the Utilization graph shows combined channel utilization and 802.11 utilization only for BSSIDs and Clients (as shown in the image above).

  • Page 499: Locating Wi-Fi Devices

    Wi-Fi Analysis App Total Pkts - The total number of trans- mitted packets Locating Wi-Fi Devices You can use your EtherScope to locate APs and Wi-Fi clients from the RF and Traffic Statistics screen for BSSIDs and Clients. To access the RF and Traffic Statistics screen, from a BSSID or Client Details screen, select the RF and Traffic Statistics card or touch Locate from the floating action menu.
  • Page 500 Wi-Fi Analysis App Touching Locate opens the RF and Traffic Statistics screen.
  • Page 501 Wi-Fi Analysis App The Sound function emits an audible tone that increases in rate and pitch as the signal strength of the device increases (as you get closer to it). Use the device's volume buttons to turn the sound up or down. The External Antenna toggle enables the optional external antenna.
  • Page 502 Wi-Fi Analysis App EtherScope can help you locate wireless devices using either the four internal antennas or the optional external antenna (sold separately). In large, open areas, the external antenna can help locate devices more quickly. See Using the Optional External Antenna below.
  • Page 503 Wi-Fi Analysis App 3. Divide the area you want to search into four sections. 4. Go to one corner of your search area, and note the device's signal strength on the Signal graph.
  • Page 504 Wi-Fi Analysis App 5. Go to the other three corners of the area, and note the signal strength at each corner. 6. Go to the section with the strongest signal. 7. Repeat steps 3 through 6 until you find the device. If you still cannot find the device, try looking on the floors above or below you.
  • Page 505 In large, open areas, the external antenna can help determine the direction of a signal source more precisely than the internal antenna. Visit NetAlly.com for purchasing information. To get the best measurements with the external antenna, hold it at a constant height, above...
  • Page 506 Wi-Fi Analysis App 3. If desired, touch the Sound toggle to enable an audible tone. 4. Divide the area you want to search into four sections. 5. Go to the center of your search area. 6. Point the antenna towards each corner of the area.

  • Page 507: Assigning A Name And Authorization To A Device

    Wi-Fi Analysis App 8. Repeat steps 4 through 7 until you find the device. Assigning a Name and Authorization to a Device The Wi-Fi and Discovery apps provide the option to assign a Name and Authorization to any discovered device with a MAC Address or BSSID.
  • Page 508 Once set, the custom User Name is shown in other NetAlly apps wherever device information is displayed. The Authorization is displayed in the Discovery and Wi-Fi apps.
  • Page 509 Wi-Fi Analysis App list is sorted by Authorization (in normal sort order), the devices with Authorizations of highest concern appear at the top. The image below shows the BSSIDs list screen sorted this way: Applying a Name and/or Authorization Access the Name and Authorization function from the floating action menu on a...
  • Page 510 Wi-Fi Analysis App Discovery Details screen or a Wi-Fi Details screen for a BSSID or Client. NOTE: When applying an Authorization to a device with multiple BSSIDs or MAC addresses, the Authorization status is only applied to the MAC address/BSSID displayed on the Details screen, as shown in this section.
  • Page 511 Wi-Fi Analysis App The example above shows an AP's Details screen in the Discovery app. 2. Select Name and Authorization to open the dialog.
  • Page 512 Wi-Fi Analysis App 3. In the Name and Authorization dialog, touch the User Name field to enter a cus- tomized name, if desired. In the image above, the user has entered the name "Con- ference Room AP."...
  • Page 513 Wi-Fi Analysis App NOTE: It is possible to either enter a user name or select an Authorization. You do not have to do both. 4. Select the radio button to assign an Author- ization status as needed. 5. Touch OK to apply. Once applied, the User Name and Authorization are displayed on the Discovery Details screen.
  • Page 514 Wi-Fi Analysis App The user-assigned name for the AP and Author- ization for the BSSID also appear on the Wi-Fi BSSID Details screen, as shown below.
  • Page 515 Wi-Fi Analysis App NOTE: If different Authorization statuses are assigned for different BSSIDs or MAC addresses on the same device, the Author- ization of highest concern appears on the device's Details screens. Changing or Clearing a User Name or Authorization Open the Name and Authorization dialog again for the same BSSID or MAC address on a device to reassign or clear the assigned User Name or...
  • Page 516 Wi-Fi Analysis App To reset a device's User Name and/or Author- ization to the unassigned defaults, open the Name and Authorization dialog, clear the User Name field and leave it blank, and select the Unspecified Authorization. Then, touch OK. Revising or Importing authname.txt Custom Names and Authorizations are stored in the authname.txt file in the EtherScope's internal storage .settings folder, accessible...
  • Page 517 Wi-Fi Analysis App NOTE: In the Files app, you may need to tap the action overflow icon at the top right and select Show Internal Storage to navigate to the EtherScope-nXG folder and sub-folders. If desired, you can manually edit this file on the EtherScope unit, or you can create a new...
  • Page 518 The default authname.txt file on your unit contains instructions on how to format your Name and Authorization entries. To edit the authname.txt file on the EtherScope, third-party apps, such QuickEdit Text Editor, are available from the NetAlly Store...
  • Page 519 Wi-Fi Analysis App For help importing a file, see the Managing Files topic. NOTE: After importing and overriding the authname.txt file, we recommend Refresh- ing Discovery in the Discovery app or restart- ing your unit. Back to Title and Contents...

  • Page 520: Channels Map

    Wi-Fi Analysis App Channels Map The Channels Map screens provide graphical rep- resentations of channel utilization, AP coverage, and overlap. The Channels Map features two tabs: Utilization and Overlap. Touch the tab names to switch between the two screen types.

  • Page 521: Channels Utilization

    Wi-Fi Analysis App Channels Utilization The Channels Utilization screen displays a bar graph of 802.11 and non-802.11 utilization, retry percentage, and the number of APs and clients for each channel.
  • Page 522 Wi-Fi Analysis App In the image above, the vertical light and dark blue bars show how much of the channel's capacity is being used by 802.11 devices and non-802.11 interference, with channel numbers on the x-axis and Utilization percentage on the y-axis.
  • Page 523 Wi-Fi Analysis App Then, tap CHANNEL DETAILS at the bottom to open the Details screen for the channel.
  • Page 524 Wi-Fi Analysis App From the Channel Details screen, you can examine the addresses and devices operating on the channel and perform a deeper analysis. Channel Details for more about this screen.

  • Page 525: Channels Overlap

    Wi-Fi Analysis App Channels Overlap The Channels Overlap screen provides a visu- alization of access point deployment with respect to channel, coverage, and overlap, allowing you to spot potential coverage issues. Each discovered AP is shown as a colored trapezoid and plotted on the graph based on its channel coverage (on the x-axis) and signal strength in dBm (on the y-axis).
  • Page 526 Wi-Fi Analysis App Touch an AP on the graph to select it and its primary channel. In the image above, the AP named "Zyxel:5c6a..." on channel 7 is selected.
  • Page 527 Wi-Fi Analysis App Touch the blue channel range selectors at the bottom to view a different channel range on the graph.
  • Page 528 Wi-Fi Analysis App Touch the action overflow button open the AP Details Channel Details screens for the selected AP or Channel. Filtering in the Wi-Fi App for an explanation of the Overlap screen's filtering options.

  • Page 529: Channels

    Wi-Fi Analysis App Channels The Channels list screen displays the char- acteristics of the wireless Channels as they are scanned in your location.
  • Page 530 Wi-Fi Analysis App Refer to the Wi-Fi App List Screens topic for instructions on viewing, filtering, and sorting. By default, Channels are ordered by channel number, and each card shows the channel frequency, number of APs, and total Utilization percent. Touch a Channel card to open the Channel Details screen.
  • Page 531 Wi-Fi Analysis App Channel Details The Channel Details screen displays the channel's Center Frequency under the icon,...
  • Page 532 Wi-Fi Analysis App along with the Frequency Range, Width, and Band. Dynamic Frequency Selection (DFS) channels also display an Attributes field that indicates DFS. Channel RF and Traffic Statistics The RF and Traffic Statistics card appears when there is an active AP and Utilization on the channel.

  • Page 533: Ssids

    Wi-Fi Analysis App SSIDs The SSIDs list screen shows all the network SSIDs the EtherScope has discovered.
  • Page 534 Wi-Fi Analysis App Refer to the Wi-Fi App List Screens topic if needed. By default, SSIDs are ordered by Signal strength, and each card shows the network security status and number of APs on the network. The security status icons have the following meanings: Green closed lock: All APs on the network use secure protocols, like WPA2 or...
  • Page 535 Wi-Fi Analysis App SSID Details In addition to the Signal and Security Type, the SSID Details displays the AP on the network with the strongest signal, 802.11 Types that the...
  • Page 536 Wi-Fi Analysis App APs in the network support, and the time the EtherScope last detected activity on the network (Last Seen). EtherScope nXG can detect and display 802.11 types a/b/g/n/ac/ax. SSID FAB Tap the on the SSID Details screen to Connect to the network.
  • Page 537 Wi-Fi Analysis App Creating a Wi-Fi Profile from the Wi-Fi Analysis App in the AutoTest chapter for a more detailed description of this process. Back to Title and Contents...

  • Page 538: Aps

    Wi-Fi Analysis App The APs list screen displays all the Access Points discovered operating on your wireless networks.
  • Page 539 Wi-Fi Analysis App Use the Filter and Sort functions to determine which APs are shown and their order in the list. Refer to the Wi-Fi App List Screens topic if needed. By default, APs are ordered by Signal strength, and each card shows the Signal strength in dBm and the AP's manufacturer prefix.
  • Page 540 Wi-Fi Analysis App AP Details The AP Details screen shows the 802.11 Types the AP supports, the AP's Security Type, and...
  • Page 541 Wi-Fi Analysis App the time the AP was last detected (Last Seen) by the EtherScope. Touch the lower cards to view the network IDs, Channels, and Clients associated with the AP. Wi-Fi Problems for more information about the Problems card. Back to Title and Contents...

  • Page 542: Bssids

    Wi-Fi Analysis App BSSIDs The BSSIDs list screen shows the BSSID addresses discovered in your wireless environment. Refer to the Wi-Fi App List Screens topic if needed.
  • Page 543 Wi-Fi Analysis App By default, the BSSIDs are ordered by Signal strength, and each card shows the Signal strength, SSID, and channel number on which the BSSID is operating. Touch an BSSID's card to open the Details screen.
  • Page 544 Wi-Fi Analysis App BSSID Details In addition to the characteristics on the BSSID cards, the Details screen displays the following information:...
  • Page 545 Wi-Fi Analysis App User-assigned Authorization status (if set) Supported 802.11 Types Signal-to-Noise ratio (SNR) measurement Network Security type Time activity was Last Seen on the BSSID BSSID Details can also include Rates and Cap- abilities and RF and Traffic Statistics. Rates and Capabilities Touch the Rates and Capabilities card to open the full screen.
  • Page 546 Wi-Fi Analysis App This screen shows advanced information about the transmit and receive rates and 802.11 cap- abilities reported by the beacon.
  • Page 547 802.11ac capabilities are gathered from VHT capabilities in the beacon. 802.11ax capabilities are gathered from HE capabilities in the beacon. 802.11ax Rates and Capabilities EtherScope nXG can also report Advanced 802.11ax (Wi-Fi 6) capabilities it sees in the beacon.
  • Page 548 Wi-Fi Analysis App BSSID RF and Traffic Statistics RF and Traffic Statistics Overview in the Wi- Fi Details Screens topic for an explanation of the common elements of this screen.
  • Page 549 Wi-Fi Analysis App The RF and Traffic Statistics screen for BSSIDs displays the BSSID and the channel number at the top of the screen.
  • Page 550 Wi-Fi Analysis App NOTE: The Sound and External Antenna toggles are used for locating the device. See Locating Wi-Fi Devices. The Utilization graph shows separate meas- urements for Channel Utilization, BSSID Utilization, and Non-802.11 interference using different colors. To pan and zoom on the graphs, you can swipe, double tap, and move the slider.
  • Page 551 Wi-Fi Analysis App BSSID FAB The floating action button on the BSSID screen lets you Locate the wireless device, Connect to the BSSID, record a packet Capture of the...
  • Page 552 Wi-Fi Analysis App network traffic with the current BSSID on the connected channel, and assign or change its Name and Authorization.
  • Page 553 Wi-Fi Analysis App Selecting Locate opens the RF and Traffic Statistics screen where the sound and antenna controls are displayed. See Locating Wi-Fi Devices. Touching Connect opens the AutoTest and creates a new Wi-Fi profile called "Connect to [BSSID]." See Creating a Wi-Fi Profile from the Wi-Fi Analysis App in the...

  • Page 554: Clients

    Wi-Fi Analysis App Clients The Clients list screen displays the wireless clients the EtherScope has discovered connected to your wireless networks.
  • Page 555 If a Client is probing, two dashes -- display where the SSID would appear. The Clients screen also show specific icons for NetAlly testers, like the EtherScope icon shown in the image above. Touch a Client's card to open the Details screen.
  • Page 556 Wi-Fi Analysis App Client Details The top Client Details card for a connected Client displays the following information:...
  • Page 557 Wi-Fi Analysis App Client's MAC address User-assigned Authorization status (if set) Supported 802.11 media Types Signal-to-Noise ratio (SNR) measurement Name of the AP to which the Client is connected SSID of the network to which the Client is connected BSSID on which the Client is operating Network Security type Time the Client was Last Seen by the Ether- Scope...
  • Page 558 Wi-Fi Analysis App Client RF and Traffic Statistics RF and Traffic Statistics Overview in the Wi- Fi Details Screens topic for an explanation of the common elements of this screen. The RF and Traffic Statistics screen for Clients displays the Client's MAC or IP address and the channel number at the top of the screen.
  • Page 559 Wi-Fi Analysis App NOTE: The Sound and External Antenna toggles are used for locating the device. See Locating Wi-Fi Devices.
  • Page 560 Wi-Fi Analysis App The Utilization graph for Clients shows separate measurements for Channel (CH) Utilization and Client Utilization, using different colors. See the Trending Graphs topic for an overview of the graph's pan and zoom controls. The breaks in the Client RF and Traffic graphs occur because the Client is not consistently transmitting, so there is no data for EtherScope to display during those times.
  • Page 561 Wi-Fi Analysis App The Clients RF and Traffic Statistics screen also displays a graph of Transmit (Tx) and Receive (Rx) Rates in Mbps, number of Tx Streams, and Tx Channel Width in MHz.
  • Page 562 Wi-Fi Analysis App Clients FAB Tap the on the Client Details screen to Locate the client device, open the Capture app and record a packet capture of traffic going to and from the client, or assign or change its Name and Authorization. Selecting Locate opens the RF and Traffic Statistics screen where the sound and antenna controls are displayed.
  • Page 563 Wi-Fi Analysis App Selecting Name and Authorizationopens the Name and Authorization dialog. See Assigning a Name and Authorization to a Device. Back to Title and Contents...

  • Page 564: Interferers

    Wi-Fi Analysis App Interferers The Interferers screen displays devices detected by the EtherScope that may be interfering on your networks. By default, Interferers are ordered by the time they were most recently detected by the...
  • Page 565 Wi-Fi Analysis App EtherScope. Each card shows the Last Seen time, the device's Power measurement in dBm, the frequency band on which it was detected, and its Utilization. Refer to the Wi-Fi App List Screens topic if needed. EtherScope can detect and display the following potential Interfering devices types: Baby Monitor Bluetooth...
  • Page 566 Wi-Fi Analysis App Narrowband CW Signal Video camera Touch an Interferer card to open the Details screen. Interferer Details Power: The most recently observed power output from the device Utilization: The percentage of time, during the most recent sample, for which the interferer was detected...
  • Page 567 Wi-Fi Analysis App Affected Channels: The bands and channels on which EtherScope detects the interfering device Duration: Amount of time EtherScope detected the device and when it was first and last detected Event Count: Number of separate instances of detected transmission from the interferer...

  • Page 568: Path Analysis App

    Path Analysis Path Analysis traces the connection points, including intermediate routers and switches, between the EtherScope nXG and a destination URL or IP address. You can use Path Analysis to identify issues such as overloaded interfaces, overloaded device resources, and interface errors.

  • Page 569: Introduction To Path Analysis

    Path Analysis App Introduction to Path Analysis Path Analysis combines Layer 3 and Layer 2 measurements. The Layer 3 measurement combines the classic Layer 3 IP (UDP, ICMP, or TCP) traceroute measurement with a view of the path through the Layer 2 switches. The Layer 2 measurement discovers switches between the router hops by looking for the routers' MAC addresses in the switch...

  • Page 570: Path Analysis Settings

    Path Analysis App Path Analysis Settings The Path Analysis source device is always your EtherScope nXG. The default destination is www.google.com. Populating Path Analysis from Another App Like other EtherScope testing apps, when you open Path Analysis from another app, like...
  • Page 571 Path Analysis App On the Path Analysis Settings screen, touch each field as needed to configure your target: Device Name: Touch to enter the IP address or DNS name of the Path destination. The default is www.google.com. Interface: This setting determines the EtherScope port from which the test runs.
  • Page 572 Path Analysis App EtherScope must have an active network link on the selected port to run a Path Analysis. If Any Port is selected, available links are used in the order shown in the Interface dialog above. Test and Management Ports for explan- ations of the different ports and how to link.
  • Page 573 Path Analysis App enter the port number over which you want to run Path Analysis. You may need to enter a specific port number because routes can vary based on the port number and/or may be blocked by firewalls. Back to Title and Contents...

  • Page 574: Running Path Analysis

    Path Analysis App Running Path Analysis Touch the START button at the top of the app screen to begin a Path Analysis. NOTE: EtherScope must be linked on the Interface (Port) selected in the app's settings. See Test and Management Ports help.
  • Page 575 Path Analysis App Like AutoTest, Path Analysis results are presented on cards. The top card shows the main test details, the second card shows information for the source device (your EtherScope nXG), and the following cards show...

  • Page 576: Path Analysis Results And Source Etherscope Cards

    Path Analysis App the Layer 2 and Layer 3 Hops in the path, which are sequentially ordered. Touch any blue linked name or address in the Path Analysis results screens to open the Discovery Wi-Fi app and further examine the linked element.
  • Page 577 Path Analysis App Device Name: Resolved DNS name or IP address of the destination entered in the settings IP Address: IPv4 address of the target des- tination Interface: The Interface option selected in the settings Protocol: The Protocol selected in the settings (TCP, Ping, or Echo) TCP Port: The port number used for a TCP Connect Protocol.
  • Page 578 Path Analysis App Source EtherScope Card The source This EtherScope card displays the port from which the Path Analysis ran. For Wired Test or Management port analyses (shown above), this card displays con- nection speed and duplex. For Wi-Fi port analyses, the card displays the SSID and channel number.
  • Page 579 Path Analysis App The example image above shows the SSID, Channel, and other Wi-Fi information the EtherScope can display after running a Path Analysis over Wi-Fi. The image below shows the source EtherScope card from a Wired Path Analysis, which displays the link speed and duplex.

  • Page 580: Layer 3 Hops

    Path Analysis App Beneath the EtherScope source card, the Hop cards show Layer 2 and Layer 3 devices determined to be in the Path. Layer 3 Hops Each Layer 3 Hop card displays the device type icon, DNS name (if discovered), and IP address. Beneath the name (or IP), the response times for each Connect (TCP), Ping (ICMP), or Echo (UDP/7) display in milliseconds.
  • Page 581 Path Analysis App Touch the card to view the hop Details screen. No Reply Sometimes Path Analysis displays Hop cards with "No Reply" (as shown below). This result means that the device in that portion of the path did not send an ICMP TTL timeout response.
  • Page 582 Path Analysis App Split Route Path Analyses may obtain a "Split Route" result (as shown above), meaning that two or three...
  • Page 583 Path Analysis App different routers within same hop responded to the three requests. Tap a Split Route card to view the DNS names and IP addresses of the responding routers. Layer 3 Interfaces and Statistics Statistics for Interfaces on Layer 3 devices may be identified and measured if the EtherScope has SNMP access.
  • Page 584 Path Analysis App Touch a Hop card to see a summary of Interface Details and Statistics, if they are available. See also Layer 2 Switch Interfaces and Statistics below. Network Problems in Path Analysis The Hop cards can also show detected Problems based on the Problem Settings in the...

  • Page 585: Layer 2 Devices

    Path Analysis App Tapping the blue linked switch name will open Discovery Details screen for the switch, where the user can investigate the cause of the Warning. Layer 2 Devices Layer 2 devices can be switches or APs. Layer 2 Switches The image below displays an example of a Path Analysis to a device on the local broadcast domain with two switches in the Layer 2...
  • Page 586 Path Analysis App The EtherScope is able to identify these Layer 2 switches and their interfaces because it has configured SNMP access to the switches.
  • Page 587 Path Analysis App The switch cards display the In and Out Interface IDs, VLAN ID, and the link speed and duplex (if detected) of the interfaces. Touching a Layer 2 card opens a Details screen for the device. A Layer 2 Details screen displays the device name and IP address at the top.
  • Page 588 Path Analysis App NOTE: The yellow switch icon in the image above indicates a Warning status. See Network Problems in Path Analysis later in this topic. Layer 2 Switch Interfaces and Statistics Layer 2 Switch Details screens in Path Analysis display a summary of the Interface Statistics (described below).
  • Page 589 Path Analysis App Errors: Percentage of packets containing errors Layer 2 APs If the Layer 2 path starts or ends with a Wi-Fi device, its AP is shown as a Layer 2 device in the path. A Layer 2 AP card indicates the connected network SSID, channel, and 802.11 type in use.
  • Page 590 Path Analysis App No layer 2 devices discovered In some cases, the EtherScope does not discover Layer 2 devices between Layer 3 devices. There may not be any Layer 2 devices, or EtherScope might not have SNMP access to those switches. The Layer 2 card may also display a result of "No switches found,"...

  • Page 591: Uploading Path Analysis Results To Link-Live

    Path Analysis App Discovery has not found any switches with SNMP access to determine if the switches are in the path. If this is an unexpected result, check and verify your SNMP Configuration Extended Ranges in the Discovery app settings. Uploading Path Analysis Results to Link-Live Touching the UPLOAD TO LINK-LIVE link on the...
  • Page 592 Path Analysis App Path Analysis results are uploaded to the Analysis page on Link-Live. Back to Title and Contents...

  • Page 593: Airmapper™ App

    Back to Title and Contents EtherScope nXG User Guide ™ AirMapper The AirMapper Site Survey application enables you to perform a Wi-Fi survey of an indoor or outdoor location and upload it to Link-Live Cloud Service. On Link-Live.com, you can view heatmaps and Wi-Fi measurements for each data collection point.

  • Page 594: Airmapper Settings

    AirMapper™ App AirMapper Settings Setting up the AirMapper app to perform a survey involves naming the survey, loading a floor plan image, and specifying its dimensions. Only .png and .jpg image files types are supported. You may need to use an image editing application to crop your floor plan image to known dimensions, such as the walls of a building or property boundary.

  • Page 595: Configuring An Airmapper Survey

    AirMapper™ App Configuring an AirMapper Survey Name Touch the Name field to enter a custom name for your AirMapper project. This name is uploaded to Link-Live to identify this survey project. Description Enter any additional information you want for the survey.
  • Page 596 AirMapper™ App Floor Plan 1. Open the Floor Plan list screen to select or load a new floor plan or map of the area to be surveyed. 2. On the Floor Plan screen, tap the floating action button to load a new image file...
  • Page 597 AirMapper™ App into the AirMapper app. The EtherScope opens the Files app. 3. Navigate to the map image file in the file system, and touch to select it. 4. Back on the Floor Plan screen, tap the fields to configure the floor plan. Name: Enter a name for this floor plan.

  • Page 598: Airmapper

    AirMapper™ App Width/Height: Enter either the width (hori- zontal side) or height (vertical side) meas- urement of your physical site. Whichever measurement you enter, the other dimension auto-updates proportionally based on the aspect ratio of your image file. The units (feet or meters) displayed in the AirMapper app are set in the General Settings...
  • Page 599 AirMapper™ App Channels and Dwell Time settings. These settings control which bands and channels EtherScope scans during a survey and how longs it lingers on each channel to gather data. NOTE: For the best AirMapper results, we recommend setting a Dwell Time of 250 ms or greater.
  • Page 600 AirMapper™ App Hidden SSIDs and APs For any [Hidden] APs or SSIDs at your site that you want detected during a survey, we recommend creating and enabling a Wi-Fi Profile in the AutoTest app, configured with the appropriate credentials. Otherwise, AirMapper will detect the BSSIDs associated with hidden devices but may not determine their APs/SSIDs.

  • Page 601: Collecting Airmapper Data

    AirMapper™ App Collecting AirMapper Data Once selected, your floor plan appears on the main AirMapper screen. Touch START to begin the survey. To collect data, travel around your site, and touch the map at your current location to scan the enabled wireless channels in that spot. Do not move from that location until the scan is complete and the data point on the screen turns from red to green.
  • Page 602 AirMapper™ App...
  • Page 603 AirMapper™ App As shown in the image above, you can undo previous collection points and rotate the image as needed. Use swiping and pinch-to-zoom gestures to pan and zoom the map. While the EtherScope is scanning, the Signal Propagation circle is red. Once the scan is complete, the circle turns green.
  • Page 604 AirMapper™ App Watch the Wi-Fi status icon in the top status bar to see the channels the EtherScope is scanning in real time. NOTE: To adjust the Dwell Time, meaning the amount of time the EtherScope lingers on each channel gathering data, open the General Settings >...
  • Page 605 AirMapper™ App Uploading AirMapper Surveys to Link-Live When you touch the Link-Live upload icon the Link-Live sharing screen appears.

  • Page 606: Starting A New Survey

    AirMapper™ App Enter any Comments you want attached to your AirMapper result in Link-Live, and tap SAVE TO AIRMAPPER FILES. The current survey remains on the AirMapper screen until you begin a New Survey, allowing you to add additional points if needed and re- upload.

  • Page 607: Performance Test App

    Back to Title and Contents EtherScope nXG User Guide Performance Test The EtherScope nXG's line rate Performance Test provides point-to-point performance testing of a traffic stream across wired IPv4 network infrastructure. This test quantifies network performance in terms of target rate, throughput, loss, latency, and jitter.
  • Page 608 Performance Test App The Performance Test runs from the Wired Test Port (top RJ-45 or Fiber port), and an AutoTest Wired Profile must connect successfully to establish link on the port. When you start up the EtherScope, the last Wired Profile in the list of active AutoTest profiles runs automatically if an active Ethernet connection is detected on the top RJ-45 port.

  • Page 609: Introduction To Performance Testing

    Separate upstream and downstream traffic meas- urements are not possible. The EtherScope nXG can act as the controlling Source for the performance test or as a Peer for a test conducted by different source device, such as another EtherScope nXG or a OneTouch AT 10G.
  • Page 610 Reflector PC application can also act as the reflector for a Performance test. Download the free NPT Reflector software from NetAlly.com/support/downloads. Select EtherScope nXG from the drop-down menu to view the list of downloads. In this Chapter Performance Test Settings Configuring Performance Endpoints...

  • Page 611: Performance Test Settings

    Performance Test App Performance Test Settings The Performance app has both Performance settings that apply when the EtherScope is acting as the test source, and Peer settings that control the unit when it is acting as the test Peer. Access the settings by touching the settings button on the Performance Test screen or Performance Peer...

  • Page 612: Saving Custom Performance Tests

    EtherScope is the source. Peer Settings control the EtherScope Performance Peer when another device is the source. See Running EtherScope nXG as a Performance Peer. Saving Custom Performance Tests The Performance app allows you to save two...
  • Page 613 Performance Test App For example, you can configure Services for multiple endpoints at different locations and with different bandwidths. A user can also create multiple Services with different QoS priorities (using the Layer 3 options) to verify that loss does not occur over the higher priority stream.
  • Page 614 Performance Test App Touch the save icon to load, save, import, or export a settings configuration. Load: Open a previously saved settings con- figuration.
  • Page 615 Performance Test App Save As: Save the current settings with an existing name or a new custom name. Import: Import a previously exported settings file. Export: Create an export file of the current settings, and save it to internal or connected external storage.
  • Page 616 Performance Test App Once you save a Performance Test con- figuration, the custom name you entered appears at the top of the Performance Settings screen (above) and main Performance Test screen (below). Back to Title and Contents...

  • Page 617: Configuring The Source Etherscope Nxg

    Performance Test App Configuring the Source EtherScope Open the Performance Settings screen from the main Performance results screen or the left- side navigation drawer...
  • Page 618 Performance Test App Changed settings are automatically applied. When you finish configuring, tap the back button to return to the Performance test screen. Duration: This setting is the length of time the Performance test will run. Tap the field to select a new duration.
  • Page 619 Performance Test App Check or uncheck the boxes to include or exclude a Service from the currently active Performance Test. NOTE: Only four services can be tested at once. If you select more than four services, the Performance Test will fail. Touch the action overflow icon Duplicate , Move Up/Down, or Delete a con- figured Service.
  • Page 620 Performance Test App Service Name Touch the Service Name field to enter a custom name for the endpoint and associated...
  • Page 621 Address, Type, and Traffic Flow. IPv4 Address: Tap the field to enter the IPv4 address of your endpoint device. Communication UDP Port: If needed, touch to enter a different UDP Port number. The default NetAlly performance test port is 3842.
  • Page 622 Performance Test App NOTE: The UDP port number entered here must match the port number used by your Peer endpoint device. Endpoint Type: Select Peer or Reflector depending on the type of endpoint you are using for the performance test. Traffic Flow: This setting only appears when Endpoint Type is set to Peer.
  • Page 623 Performance Test App Selecting Frame Size Mix creates traffic with variable frame size patterns, generated in a repeating sequence. Tap the edit icon revise the frame size pattern.
  • Page 624 Performance Test App On the Frame Size Mix keyboard shown above, each letter (a through h) is associated with a frame size. The default pattern is "abceg," meaning the traffic pattern will follow a repeating sequence of 64, 128, 256, 1024, and 1518 bytes.
  • Page 625 Performance Test App The u key enters a user-defined size into the mix. Select the field next to User Size: to enter your desired frame size, between 64 and 9600 bytes. Touch the u key to insert the new size where you want it in the pattern.
  • Page 626 Performance Test App If you are configuring a Reflector endpoint or you have selected Symmetrical Traffic Flow for a Peer endpoint, only one Target Rate is used. For a Peer with an Asymmetrical Traffic Flow configuration, you can select a different Upstream and Downstream Target Rate for each direction.
  • Page 627 Performance Test App Upstream Target Rate: This is the requested rate of upstream traffic, from the source to the endpoint. Downstream Target Rate: This is the requested rate of downstream traffic, from the endpoint to the source. NOTE: The 99.98 Mbps and similar values provided in the Target Rate options are meant to test the maximum, worst case throughput on an Ethernet link.
  • Page 628 Performance Test App Performance Test thresholds are Frame Loss, Jitter, and Latency. If you are configuring a Reflector endpoint or you have selected Symmetrical Traffic Flow for a Peer endpoint, the same threshold values grade each traffic direction. For a Peer with an Asymmetrical Traffic Flow configuration, you can select different Upstream and Downstream thresholds.
  • Page 629 Performance Test App Tap each Threshold field to select or enter the maximum value allowed. If a measured value exceeds the threshold value, the test fails. Frame Loss Threshold: The Frame Loss Threshold is the percentage of frames that can be lost before the test fails.
  • Page 630 Performance Test App To test other VLANs, for example, those that make up a trunk port, configure the Layer 2 Options in your separate Services to test the corresponding VLANs. Open Layer 2 Options in the Performance app settings to override the VLAN settings from AutoTest.
  • Page 631 Performance Test App If Override VLAN ID is not enabled, the VLAN is set to the value used for the Wired Test port. Override VLAN Priority: Touch the toggle button to enable. By default, the VLAN priority is set to Best Effort (0). Use this setting to simulate a traffic stream of a certain type.
  • Page 632 Performance Test App Layer 3 Options Layer 3 options are useful when testing QoS (Quality of Service) on your network. You can create up to four Services using different DSCP priority or IP precedence to verify that loss does not occur on the higher priority streams. QoS: Select the methodology used on your network: TOS with DSCP (Type of Service with Differentiated Services Code Point or TOS with...
  • Page 633 Performance Test App priority for the generated traffic by changing its classification. This is a six-bit field. The default value of zero specifies “Best Effort.” Touch the field to select a different DSCP. IP Precedence: This field is only available when TOS with IP Precedence is selected.

  • Page 634: Configuring Performance Endpoints

    Performance Test App Configuring Performance Endpoints EtherScope nXG can run a Performance Test to any of the following Endpoints: Another EtherScope nXG (Peer) A OneTouch AT 10G (Peer) A LinkRunner G2 or LinkRunner AT (Reflector) NPT Reflector Software (Reflector) See our website NetAlly.com...

  • Page 635: Onetouch 10G Performance Peer

    Performance Test App OneTouch 10G Performance Peer Follow these steps to set up a OneTouch 10G Performance Peer: 1. Ensure the OneTouch is connected to an active network via the top RJ-45 or Fiber test port and is plugged into AC power.
  • Page 636 Performance Test App 2. With the unit powered on, touch the TOOLS icon on the Home screen. 3. In the TOOLS menu, select Testing Tools > Performance Peer. 4. Select the appropriate UDP Port number if other than the default of 3842. NOTE: The port number set on your endpoint must match the port number used by your source EtherScope.

  • Page 637: Linkrunner G2 Reflector

    1. Ensure the LinkRunner is connected to an active network via the top RJ-45 or Fiber test port and is plugged into AC power. 2. Start the LinkRunner G2 testing application by touching the NetAlly logo at the bottom of the screen.
  • Page 638 4. Select Reflector 5. Configure the Packet Type and Swap settings as required. The default settings, Packet Type: MAC + NetAlly and Swap: MAC + IP, are recommended to avoid any undesired traffic on your network. 6. Once the LinkRunner G2 Reflector has...

  • Page 639: Linkrunner At Reflector

    Performance Test App LinkRunner AT Reflector Follow these steps to set up a LinkRunner AT (2000) Reflector: 1. Ensure the LinkRunner is connected to an active network via the RJ-45 or Fiber test port and is plugged into AC power. 2.
  • Page 640 5. On the Reflector Screen, Configure the Packet Type and Swap settings as required. The default settings, Packet Type: MAC + NetAlly and Swap: MAC + IP, are recom- mended to avoid any undesired traffic on your network. 6. Select Save to apply any changed settings.

  • Page 641: Npt Reflector Software

    Follow these steps to set up the NPT Reflector PC application: 1. Download the software from NetAlly.com/support/downloads. Select EtherScope nXG from the drop-down menu to view the list of downloads. 2. Install the Reflector on your PC by running the .exe file.
  • Page 642 6. Enter IP addresses for the interfaces you want to test against on the Endpoint Device screen in the EtherScope nXG's Per- formance Test Services settings. Refer to the Help in the NPT Reflector software for additional information. Back to Title and Contents...

  • Page 643: Running A Performance Test

    Performance Test App Running a Performance Test Note the following before running: The Performance Test can only run from the Wired Test Port (top RJ-45 or Fiber port), and an AutoTest Wired Profile must connect successfully to establish link on the port. If you receive a Status message such as "The wired test port is not linked"...

  • Page 644: Performance Test Results

    Performance Test App Newly configured Services may not display on the main Performance Test screen until you touch START. To run your configured Performance Test, touch START on the main Performance screen. Performance Test Results...
  • Page 645 Performance results update every five seconds if you are using only Reflector endpoints, and/or an EtherScope nXG Peer running v1.2 or newer software, with a test Duration of 4 hours or less. If you are running a 10 second test, all results display after 10 seconds.

  • Page 646: Performance Service Detailed Results

    Performance Test App Performance Service Detailed Results The Service results screen displays detailed test characteristics and graphs of performance.
  • Page 647 Performance Test App Address: IP address of the endpoint Endpoint Type: Peer or Reflector Status: Current status of the test, including any error messages Throughput, Loss, Latency, and Jitter Graphs The graphs described in this section update every 5 or 30 seconds for as long as the test is running.
  • Page 648 Performance Test App Touch and drag (or swipe) left and right on each graph to move backward and forward in time, and double tap or move the slider to zoom in and out. See the Trending Graphs topic for an overview of the graph's pan and zoom controls.
  • Page 649 Performance Test App Graph Legends Under each graph, a legend table indicates the meanings of the colors that correspond to different measurements. The Limit shown for each graph is the set Threshold from the cor- responding Service settings. Measurements that fall outside the Limit are indicated with a red dot next to the failing measurement.
  • Page 650 Performance Test App Throughput (Up/Down) (at Target Rate): Throughput is the measured bit rate based on the number of frames sent and frames received. The configured Target Rate from the Performance Settings is shown in parentheses next to the Throughput heading. In the image above, the configured Target Rate is 1 Mbps.
  • Page 651 Performance Test App for the Service. The Limit is also displayed on the graph as a horizontal red dotted line (if the measurements are close enough to the Limit value for it to appear on the graph). Loss Ratio: The percentage of total frames that were lost NOTE (for 10G Rate Performance tests): Low- level electrostatic discharge (ESD) and low-...
  • Page 652 Performance Test App Latency Latency (Up/Down): Latency is the amount of time it takes for a packet to go from the source to the endpoint or from the endpoint to the source (in milliseconds). Latency is calculated by averaging the thousands of latencies measured during each interval.

  • Page 653: Uploading Performance Results To Link-Live

    Performance Test App Jitter (Up/Down): Jitter is a measure of the variation in frame-to-frame latency in mil- liseconds. Peak Jitter: The highest measured Jitter. The Current column shows Peak Jitter from the last test interval, and Max shows the highest Jitter measured during the entire test.
  • Page 654 Performance Test App latest results to the Results page on Link- Live.com. See the Link-Live chapter for more information. Back to Title and Contents...

  • Page 655: Running Etherscope As A Performance Peer

    Running EtherScope as a Performance Peer In addition to running a Performance Test as the controlling source device, EtherScope nXG can also act as a Peer for another EtherScope nXG or a OneTouch AT 10G acting as the source and controller.
  • Page 656 Communication UDP Port. Touch the settings button on the Performance Peer screen to change the port number. The default NetAlly performance test port is 3842. NOTE: The UDP port number entered here must match the port number used by your source device.
  • Page 657 Performance Test App The screen displays real-time status, utilization, and rates for as long as the test is running. Status: The current status of the peer Utilization Rx: Receive percentage of the link speed Tx: Transmit percentage of the link speed...
  • Page 658 Performance Test App Address Link: Link speed and duplex of the estab- lished Wired Test Port connection IP Address: Address of the EtherScope to be entered into the controlling source device Port: UDP Communication port in use by the peer MAC: The EtherScope's MAC address Connections Last Peer: Address of the previous peer that...

  • Page 659: Iperf Test App

    EtherScope nXG User Guide iPerf Test iPerf is a standardized network performance tool used to measure UDP or TCP throughput and loss. The iPerf app runs an iPerf3 performance test to a NetAlly Test Accessory or an iPerf server endpoint.
  • Page 660 Link-Live Cloud Service, and acts as an iPerf server endpoint for iPerf tests run by other NetAlly handheld testers. Learn more about the Test Accessory from NetAlly.com/products/TestAccessory. If you are using an iPerf server installed on a PC or other device as an endpoint, iPerf version 3 is required to run the EtherScope iPerf test.

  • Page 661: Iperf Settings

    To run an iPerf test, you must configure your EtherScope unit to communicate with your iPerf endpoint. You can manually enter an iPerf server address, or select a NetAlly Test Accessory's address in the iPerf settings. Saving Custom iPerf Settings...

  • Page 662: Test Accessories In Discovery

    iPerf Test App the iPerf settings and results screens. In the example images here, the user has saved a custom iPerf configuration called "Server Room Endpoint." Test Accessories in Discovery You can start an iPerf test from the Details screen for a Test Accessory in the Discovery app using the floating action button.
  • Page 663 iPerf Test App Discovery list to open its Details screen. 2. Open the floating action button (FAB) menu.
  • Page 664 iPerf Test App NOTE: You can select Browse in the floating action menu to open the Test Accessory's Web Interface, where you can view its status and configure its settings. 3. Then, select the iPerf app button. The iPerf app opens with the IP address populated from the Test Accessory in Discovery.

  • Page 665: Configuring Iperf Settings

    iPerf Test App Configuring iPerf Settings To configure the iPerf test settings manually, open the settings on the iPerf screen.
  • Page 666 iPerf Test App Touch each field to enter or revise selections as needed. Changed settings are automatically applied. When you finish configuring, tap the back button to return to the iPerf test screen. Interface: This setting determines the EtherScope port from which the test runs. Touch the field to select Any Port, Wired or Wi- Fi Test Port, or Wired or Wi-Fi Management Port.
  • Page 667 If needed, consult the Test Accessory User Guide (NetAlly.com/products/TestAccessory). Duration: This setting is the length of time for one direction, Upstream or Downstream, of the iPerf test. If the Direction setting below is set to both Upstream/Downstream, the total test time will be twice the value set here.
  • Page 668 iPerf Test App Protocol: TCP is the default protocol. Tap the UDP selector to switch to UDP. NOTE: iPerf tests running the TCP protocol automatically run at the fastest rate possible. When running a UDP protocol test, the iPerf app attempts to run at the selected Bandwidth.

  • Page 669: Running An Iperf Test

    iPerf Test App Running an iPerf Test Ensure that you have an active link on the Interface (Test or Management Port) from which you are running the iPerf test. Wired and Wi-Fi test ports require that an AutoTest Wired or Wi-Fi Profile has run to establish link. The AutoTest Wired Profile runs automatically, but you must open the AutoTest app to run a Wi-Fi Profile and link on the Wi-Fi test port.
  • Page 670 iPerf Test App Test characteristics and status are displayed at the top of the iPerf results screen while the lower part of the screen displays a real-time graph of the TCP or UDP Upload and/or Download speeds.
  • Page 671 iPerf Test App To pan and zoom on the graphs, you can swipe, double tap, and move the slider. See the Trending Graphs topic for an overview of the graph controls. Device Name: Hostname or address of the iPerf server or Test Accessory IP Address: IPv4 address of the iPerf server Interface: The EtherScope Test or Management Port from which the test is running...
  • Page 672 iPerf Test App Limit: This is the Threshold from the iPerf app's settings. The threshold value is also displayed on the graph as a red dotted line.

  • Page 673: Uploading Iperf Results To Link-Live

    iPerf Test App UDP Packet Loss Up and Down graphs: When running a UDP protocol test, the iPerf results also display graphs and tables of Packet Loss. Values for the number and percentage of packets lost are displayed in the table below the graph.
  • Page 674 iPerf Test App Link-Live sharing screen opens and allows you to revise the auto-generated filename and attach comments to the iPerf result, which will be displayed on the Results page on Link- Live.com.

  • Page 675: Link-Live Cloud Service

    Back to Title and Contents EtherScope nXG User Guide Link-Live Cloud Service Link-Live Cloud Service is a free, online system for collecting, tracking, organizing, analyzing, and reporting your test results. AutoTest results are automatically uploaded once your EtherScope nXG is claimed.
  • Page 676 Link-Live Cloud Service The comprehensive EtherScope nXG offers more features for analyzing your network in Link-Live than previous testers. Claim your EtherScope to Link-Live.com to access these functions: Check for software updates and update your EtherScope nXG software. Download third-party applications from the...

  • Page 677: Getting Started In Link-Live Cloud Service

    Link-Live Cloud Service Getting Started in Link- Live Cloud Service To start, create a user account at Link- Live.com, and sign in. You can open the Link- Live website in the EtherScope's web browser to create and manage your account. Quick Claiming on the Unit 1.
  • Page 678 Link-Live Cloud Service A web browser window opens to the Link- Live.com website. 3. Sign in if you haven't already. Once you are signed in, Link-Live attempts to claim your unit. You do not need to enter the MAC.
  • Page 679 Link-Live Cloud Service 4. If an Update is available, note the updating instructions, and touch CONTINUE. 5. If desired, revise the name and description of your EtherScope unit.

  • Page 680: Claiming Manually

    Link-Live Cloud Service × Otherwise, touch the to finish the claiming process. Claiming Manually On Link-Live.com 1. The first time you sign in to Link-Live.com, a pop-up window appears, prompting you to claim a device. If you already have a user account and other devices claimed to Link-Live, navigate to the Units page from the left side navigation drawer, and click the Claim Unit...
  • Page 681 3. When prompted by the instructions on the Link-Live website, enter the MAC address. After you claim your EtherScope nXG to Link- Live, a software update may be available. If so, a notification appears in the Status Bar Open the...

  • Page 682: After Claiming

    Link-Live Cloud Service Updating Software for more information. After Claiming Once your EtherScope is claimed to the Link- Live Cloud Service, it will automatically upload your AutoTest results each time you run AutoTest. You can also upload a test comment and a picture with your test results using the AutoTest Wired...

  • Page 683: Unclaiming

    Link-Live Cloud Service Unclaiming You may need to unclaim your unit from Link- Live to transfer it to another user or if you no longer want to send any information to Link- Live.com. To unclaim your EtherScope from Link-Live from your unit, open the About screen from the left-side navigation drawer in the Link-Live...
  • Page 684 Link-Live Cloud Service Back to Title and Contents...

  • Page 685: Link-Live App Features

    Link-Live Cloud Service Link-Live App Features The main Link-Live app screen on your EtherScope nXG facilitates the claiming process, displays Link-Live related information, and allows you to enable or disable Link- Live.com uploads as needed. Link-Live App Screen...
  • Page 686 Link-Live Cloud Service The "(# buffered)" in the Link-Live screen header indicates the number of files stored in the device memory when no active network connection is available. The buffered file types are listed below the main app card.
  • Page 687 Link-Live Cloud Service These will upload to Link-Live.com once your EtherScope is connected to an active network. The EtherScope unit's name that displays on the Link-Live.com is shown to the right of the Link-Live icon . You can change this name on the Link-Live.com Units page.

  • Page 688: Saving Locally Only

    Link-Live Cloud Service Touch the OPEN IN BROWSER link to open Link-Live.com on the EtherScope's web browser. Saving Locally Only If you do not want to send your results to the Link-Live website, you can still save results locally to your EtherScope as JSON files. Touch the Save Locally Only toggle field in the Link-Live app to save the JSON files to your unit.
  • Page 689 JSON viewer app from the App Store on your EtherScope. With Save Locally Only enabled, options for uploading or saving to Link-Live (described in Link-Live and Testing Apps section below) will still display in the NetAlly testing apps.

  • Page 690: Job Comment

    Link-Live Cloud Service However, the results will be saved to the internal Link-Live storage folder, and not uploaded to Link-Live.com. Job Comment left-side navigation drawer for the Link-Live app lets you enter or change the Job Comment. The Job Comment attaches to all test results and files uploaded to Link-Live, until you change or delete it.
  • Page 691 Link-Live Cloud Service To enter or change the Job Comment in the Link-Live app: 1. With the Link-Live app open, touch the menu icon or swipe right from the left side of the screen.
  • Page 692 Link-Live Cloud Service 2. Touch the Job: field. 3. Enter a comment in the dialog box. 4. Touch SAVE. Note that the Job Comment field appears in other Link-Live sharing screens, allowing you to change it from multiple locations on the EtherScope.

  • Page 693: Link-Live And Testing Apps

    Link-Live Cloud Service Link-Live and Testing Apps Once your unit is claimed, the Link-Live app works with several of the testing apps to upload test results, discovery and analysis data, comments, and images to the Link-Live website. Link-Live.com categorizes the uploads from different apps on corresponding webpages, as shown below: EBPAGE...

  • Page 694: Link-Live Sharing Screens

    Link-Live Cloud Service Link-Live Sharing Screens Whenever you select a button or link, like those above, to Upload, Save, or Share to Link-Live, a Link-Live sharing screen appears with the appropriate options for the data type. For example, the Link-Live sharing screen for Discovery or Wi-Fi app data allows you to upload to the Analysis page on Link-...
  • Page 695 Link-Live Cloud Service The Link-Live sharing screen for a screenshot or other image allows you to attach it to the most recently run (AutoTest, Performance, iPerf, or Cable) test result on the Results page, or...
  • Page 696 Link-Live Cloud Service just to the Uploaded Files page on Link- Live.com. Remember, the regular Comment field uploads only to the current result or file, while the Job...

  • Page 697: Sharing A Text File To Link-Live

    Link-Live Cloud Service Comment field uploads with all results and files until you change it. Sharing a Text File to Link-Live You can also select and share text by long pressing text on the unit's screen. Text files are attached to the last test results on Link- Live.com.
  • Page 698 Link-Live Cloud Service 2. Touch Select All if needed. 3. Touch SHARE. 4. Select the Link-Live icon to open the Link- Live sharing screen.
  • Page 699 Link-Live Cloud Service 5. Format any comments as needed, and then touch SAVE TO LAST TEST RESULT.

  • Page 700: Cable Test App

    Back to Title and Contents EtherScope nXG User Guide Cable Test EtherScope nXG's Cable Test can help you determine cable length and fault status, verify wiremapping of patch and structured cabling, and locate cable connections using toning. The cable testing port is the RJ-45 port on the left side of the EtherScope unit.

  • Page 701: Cable Test Settings

    Cable Test App Cable Test Settings The only setting that affects the Cable Test app is the Distance Unit setting, which designates Feet or Meters. This setting is contained in the General Settings menu. 1. To access General Settings, touch the menu icon on the Cable Test app screen, and select General Settings.

  • Page 702: Running Cable Test

    EtherScope nXG cannot perform a cable test on a cable that is connected to a switch; however, you can still use the toning...

  • Page 703: Open Cable Tdr Testing

    To start the cable test, tap START at the top right of the Cable Test app screen. Open Cable TDR Testing EtherScope nXG can measure the length of a cable and detect some faults by measuring the electrical reflections of the cable using Time Domain Reflectometry (TDR).
  • Page 704 Cable Test App When a cable has no detected faults, "good" is shown next to each pair above the length measurement. Cable tests that detect a "split" or "open" in the cable also display the cor- responding words.
  • Page 705 Cable Test App This unterminated cable test image shows a shorted cable between pins 4, 5, and 7.

  • Page 706: Terminated Wireview Testing

    Terminated WireView Testing Using a WireView accessory provides more detailed, per-wire results. A WireView #1 is included with your EtherScope nXG. Additional WireViews 2-6 are available for purchase. To run a terminated cable test, connect the left side RJ-45 port to a cable terminated with an external WireView Cable ID accessory.
  • Page 707 Cable Test App The image above indicates a crossover between pairs 1, 2 and 3, 6 and a WireView accessory number 5.

  • Page 708: Toning Function

    Cable Test App The last row of WireView results indicates whether the cable is shielded: an unbroken line between sh means a shielded cable is detected. Toning Function You can also trace a cable using a Fluke Networks* IntelliTone™ Probe, or any analog probe, and the Tone function.

  • Page 709: Uploading Cable Test Results To Link-Live

    Cable Test App Uploading Cable Test Results to Link-Live Touch the action overflow icon at the top right of the Cable Test screen, and select Upload to Link-Live to send the current Cable Test result to the Results page Link- Live.com.

  • Page 710: Specifications And Compliance

    Back to Title and Contents EtherScope nXG User Guide Specifications and Compliance Required compliance information is contained in this chapter.

  • Page 711: Specifications

    Specifications and Compliance Specifications General 4.05 in x 7.67 in x 2.16 in Dimensions (10.3 cm x 19.5 cm x 5.5 cm) Weight 1.677 lbs (0.76 kg) Rechargeable lithium-ion battery Battery pack (7.2 V, 6.4 Ah, 46 Wh) Typical operating life is 3-4 hours Battery (infinite on PoE).

  • Page 712: Wireless

    Generator LEDs 2 LEDs (Activity and Link Indicators) Wireless EtherScope nXG has two internal Wi-Fi Radios: Wi-Fi Testing – 4x4 Dual-band 802.11ac Wave 2 wireless radio Android System Wi-Fi, Bluetooth, and Man- agement – 1x1 Dual-band 802.11ac Wave 2 + Bluetooth 5.0 and BLE wireless radio...
  • Page 713 Specifications and Compliance 4x4 Wi-Fi Radio for Testing Applicant's Name NetAlly Model Number BCM43465 LITE-ON Technology Cor- Manufacturer poration Manufacture Date 2017 Country of Origin Taiwan 64/128-Bit WEP Key, WPA, Security WPA2, 802.1X (TKIP, AES) Regulatory World Mode Domain 1.1 dBi peak in the 2.4-GHz Antenna Gain band;...
  • Page 714 : 65, 130, 260, 390, 520, 585, 650, 780, 867 Mbps Operating Frequencies The EtherScope nXG receives on all of the fre- quencies in every country, but transmits only on the frequencies and channels allowed in the country for which it is currently configured in General Set- tings.
  • Page 715 VHT20 MCS 8 : -63 dBm VHT40 MCS 9 : -60 dBm VHT80 MCS 9 : -57 dBm Android 1x1 Wi-Fi/Bluetooth Adapter for Management Applicant's Name NetAlly Model BLUE bean Manufacturer 8devices Manufacture Date 2019 Country of Origin United States...
  • Page 716 : 32.5, 65, 97.5, 130, 195, 260, 292.5, 325, 390, 433.3 Mbps Operating Frequencies The EtherScope nXG receives on all of the fre- quencies in every country, but transmits only on the frequencies and channels allowed in the country for which it is currently configured in General Set- tings.
  • Page 717 Specifications and Compliance 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165) Modulation 802.11a : BPSK (6 and 9 Mbps), QPSK (12 and 18 Mbps), 16 QAM (24 and 36 Mbps), 64 QAM (48 and 54 Mbps), OFDM 802.11n/ac : BPSK (MCS0), QPSK (MCS1 and MCS2), 16 QAM (MCS3 and MCS4), 64 QAM (MCS5,...

  • Page 718: Environmental Specifications

    Specifications and Compliance Antenna frequency range: 2.4 – 2.5 and 4.9 – 5.9 GHz External antenna port is receive-only (no transmit). Environmental Specifications 32ºF to 113ºF (0ºC to +45ºC) NOTE: The battery will not Operating charge if the internal tem- Temperature perature of the unit is above 113ºF (45ºC).

  • Page 719: Certifications And Compliance

    Specifications and Compliance Certifications and Compliance CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Conforms to relevant European Union directives. Conforms to relevant Australian Safety and EMC standards. Complies with 47 CFR Part 15 require- Ž...
  • Page 720 Specifications and Compliance U-NII devices operating in the 5.25-5.35 GHz and 5.47-5.725 GHz band, without radar detection are restricted to use indoors. Contains WA7-43465, WA7-9377 FCC IDs Contains 6627C-43465, 6627C-9377 IC IDs This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,...
  • Page 721 Specifications and Compliance Absorption Rate (SAR) information: This device meets the government's requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regard- less of age or health.
  • Page 722 Specifications and Compliance IEC 61326-1:2013: Basic Elec- tromagnetic Environment; CISPR 11: Group 1, Class A Group 1: Equipment has intentionally generated and/or uses conductively-coupled radio frequency energy that is necessary for the internal function of the equipment itself. Class A: Equipment is suitable for use in all estab- lishments other than domestic and those directly connected to a low-voltage power supply network that supplies buildings used for domestic purposes.
  • Page 723 Specifications and Compliance เครื ่ อ งโทรคมนาคมและอุ ป กรณ์ น ี ้ มี ค วามสอดคล้ อ งตามข้ อกำหนดของ กสทช . (This telecommunication equipment conforms to the requirements of NBTC.)

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