Frequently Asked Questions; Warranty Policy And Privacy Policy; Product Specifications - BALMUDA K02H-BK Manual

Frequently Asked Questions

Issue
The power does not turn
on.
The kettle is boiling over.
The power does not turn
off even after the water has
boiled.
Water drops are observed
on the power base.
The power supply base
floods with water.
The appliance is hot.

Warranty Policy and Privacy Policy

For information on warranty and privacy policies, please refer to the BALMUDA website
(https://us.balmuda.com).

Product Specifications

Model
Power supply
Rated power consumption 1200 W
Unit weight
Unit dimensions
Rated capacity
Length of power cord
Purpose
●
Points to check / Solutions
●
Is the power plug fully inserted in the outlet?
●
Is the kettle placed correctly on the power base?
●
Automatic OFF function is in use.
Remove the kettle from the power base to cool, then try
again.
●
Have you filled water exceeding the maximum amount
(0.6 L)?
Water amount should not exceed 0.6 L.
●
Have you filled the kettle with something other than water?
Do not pour any liquid into the kettle other than water.
●
Is the lid firmly closed?
Automatic OFF function does not work when the lid is not
closed tightly. Close the lid tightly when boiling water.
While boiling, steam may leak from the switch area and
cause condensation. This is not a defect.
●
Have you filled water exceeding the maximum amount
(0.6 L)?
Water amount should not exceed 0.6 L.
This is normal. The appliance reaches very high
temperatures. Do not touch any parts of the appliance
other than the handle while it is hot.
K02H Series
AC 120 V 60 Hz
Approx. 2 lb
W 10.6 in. × D 5.6 in. × H 7.6 in.
0.6 L (20 fl oz)
Approx. 2.5ft
Household use, indoor use
– 11 –
833-333-1033
https://us.balmuda.com
TMS-P801-D10