Electrolux EWW8024P5WB User Manual page 34

34 www.electrolux.com
Malfunction
Machine
does not
empty and/or
does not
spin:
There is water
on the floor:
Unsatisfac-
tory
washing
results:
The door will
not open:
Machine
vibrates or is
noisy:
Possible cause
The drain hose is squashed or
kinked. (Error code:
The drain pump is clogged.
(Error code: )
The option "Rinse Hold"
has been selected.
The laundry is not evenly
distributed in the drum.
Too much detergent or unsuitable
detergent (creates too much
foam) has been used.
Check whether there are any leaks
from one of the inlet hose fittings. It
is not always easy to see this as
the water runs down the hose;
check to see if it is damp.
The drain hose is damaged.
Too little detergent or unsuitable
detergent has been used.
Stubborn stains have not been
treated prior to washing.
The correct temperature was not
selected.
Excessive laundry load.
The program is still running.
There is water in the drum.
This problem may be caused by
a failure of the appliance.
The transit bolts and packing
have not been removed.
The support feet have not been
adjusted.
Solution
Check the drain hose
) connection.
Clean the drain filter.
Press Start/Pause
touchpad to drain the water
or select spin program.
Pause the machine and
redistribute laundry
manually.
Reduce detergent quantity
and use correct type of
detergent (refer page 25).
Check the water inlet hose
connection.
Call Service.
Increase detergent
quantity or use different
detergent (refer page 25).
Use commercial products
to treat the stubborn stains.
Check if you have selected
the correct temperature.
Reduce load.
Wait until the end of cycle.
You must drain the water
to open the door (refer
"Opening The Door" on
page 20.
Contact Service. If you
need to open the door,
please read carefully
"Emergency door opening"
on page 37.
Check the correct installa-
tion of the appliance.
Check the correct levelling
of the appliance.