Troubleshooting Troubleshooting Troubleshooting Troubleshooting; Troubleshooting - Lexmark Color Jetprinter Z42 User Manual

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Troubleshooting

Troubleshooting Troubleshooting Troubleshooting
Printer prints Printer prints
Printer prints Printer prints
slowly or doesn't slowly or doesn't
slowly or doesn't slowly or doesn't
print print
print print
(see page 28) (see page 28)
(see page 28) (see page 28)
Paper misfeeds Paper misfeeds Paper misfeeds Paper misfeeds
or jams or jams or jams or jams
(see page 31) (see page 31) (see page 31) (see page 31)
Document prints Document prints Document prints Document prints
with mistakes or with mistakes or with mistakes or with mistakes or
poor quality poor quality poor quality poor quality
(see page 32) (see page 32) (see page 32) (see page 32)
Problems with Problems with
Problems with Problems with
transparencies, transparencies,
transparencies, transparencies,
photos, or photos, or
photos, or photos, or
envelopes envelopes
envelopes envelopes
(see page 35) (see page 35)
(see page 35) (see page 35)
Error messages Error messages Error messages Error messages
and flashing and flashing and flashing and flashing
lights lights lights lights
(see page 36) (see page 36) (see page 36) (see page 36)
From the list of printing problems in the left margin, select
a category that describes your printing problem, and then
read the category for the solution.
When your printer has a problem, first make sure that:
• • • • The power supply is plugged into the printer and a
properly grounded electrical outlet.
• • • • The printer is turned On.
• • • • The printer cable is securely attached to your computer
and printer.
• • • • If you are using a parallel cable, make sure it is an IEEE
1284-compliant parallel cable that supports
bidirectional printing.
• • • • Two-way communications is enabled in your printer
software.
1 1 1 1 From the printer's Control Program
Options Options tab. Options Options
2 2 2 2 Make sure Disable Printer to PC Communications Disable Printer to PC Communications is Disable Printer to PC Communications Disable Printer to PC Communications
not selected. not not not
• • • • If you are using Windows 98 or Windows 2000, your
printer port is set to an LPTn port for a parallel cable, or
to a USB port for a USB cable. To check your printer
port and change it if necessary, follow the appropriate
set of instructions:
Windows 98 Windows 98 Windows 98 Windows 98
1 1 1 1 From the File File menu of your software application, File File
select Print Print (or Printer
Print Print
2 2 2 2 Check your printer port in the Where area.
Control Program, click the Control Program Control Program
Printer) Setup Setup.
Printer Printer Setup Setup
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Troubleshooting
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