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Crystal Vision Indigo 2AE User Manual

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Indigo 2AE and Indigo
2SE CoolFlow
2U frames
Crystal Vision Ltd., Lion Technology Park, Station Road East, Whittlesford, Cambridge, CB22 4WL, England.
Tel: +44(0) 1223 497049 Fax: +44(0) 1223 497059 sales@crystalvision.tv www.crystalvision.tv

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  • Page 1 Indigo 2AE and Indigo 2SE CoolFlow 2U frames Crystal Vision Ltd., Lion Technology Park, Station Road East, Whittlesford, Cambridge, CB22 4WL, England. Tel: +44(0) 1223 497049 Fax: +44(0) 1223 497059 sales@crystalvision.tv www.crystalvision.tv...

  • Page 2: Table Of Contents

    Configuration / Backup-Restore / Manual restore Configuration/Labels Configuration/Network Software Upgrade Diagnostics Configuration/SNMP Password protecting frames and slots Virtual Cards Introduction What you will need Summary of what you have to do Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 3 Telnet access to a frame or card Appendix 2 12.1 Indigo Frame Software prior to v4.6 Setting up and connecting Status Changing the IP Address Adding a frame serial number Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 4 Updated Configuration/Network information on Page 27/02/20 30. Updated information on number of images typically required for software upgrade on Page 31. Amended note on password protecting frames and slots on Page 36. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 5: Introduction

    Introduction 1 Introduction The Indigo 2AE and 2SE frames are 2U Ethernet enabled frames for up to 12 modules. The 2AE has an integrated front control panel with display; the 2SE has no integrated front control panel but has additional cooling and is designated the ‘Indigo 2SE CoolFlow’.
  • Page 6 If the LED is unlit, this indicates an inactive condition such as a single PSU fitted or PSU fan not running with the front panel closed. The Indigo 2AE status LEDs Indigo 2SE Coolflow status LEDs Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 7 : Serial RS422 control from Statesman or third party applications is no longer supported. All connections should be made via Ethernet. Crystal Vision AE and SE frames running v4.6 software or later support VisionWeb, Statesman Lite, ASCII and HTTP/JSON control protocols.

  • Page 8: Installation

    To avoid injury or fire hazard do not operate this product in an explosive atmosphere. Only use this rack in conjunction with Crystal Vision modules designed for that purpose. The Indigo 2AE and Indigo 2SE CoolFlow frames are capable of housing the Crystal Vision range of optical modules.

  • Page 9: Rack Mounting And Ventilation

    Mount in the rack and secure via the rack ears • Allow adequate space for the fan intakes at the front and the exhaust through the left and right sides Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 10: Frame Connectors

    Indigo 2AE/2SE rear connectors Connecting mains cables To connect the Indigo 2AE/2SE frame to AC mains proceed as follows: • Power the unit by connecting an IEC power cord(s) to the upper and/or lower IEC connectors depending on the number of installed power supply modules.
  • Page 11 The fuse holder is part of the mains inlet. The mains cable must be disconnected before the fuse can be accessed. Replace the fuse only with one of the same type and rating. Refer to the Maintenance section of the Troubleshooting guide for more information. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 12: Configuration Switches

    CPU boards are different. Indigo 2AE On the upper edge of the Indigo 2AE front panel PCB, the 6-way DIL configuration switches and reset switch can be found. This PCB was fitted early 2015 – see Appendix 3 for older frames.

  • Page 13: Configuration Switch Settings

    Crystal Vision Installation 2.5 Configuration Switch Settings The following applies to both the Indigo 2AE and the Indigo 2SE CoolFlow frames fitted with the 6-way DIL configuration switch (see Appendix 3 for other, older arrangements). Note: The switch is only read after reset or on power up:...

  • Page 14: Connector Pin Out

    'a' to 'f'. The functions assigned to them are dependent on the module inserted in each slot, but a typical use is as a GPI line. Refer to the documentation supplied with each Crystal Vision module to determine the actual functions assigned. Pin number...
  • Page 15 Slot 12 GPI ‘f’ Relay open on fault, Relay open on fault, lower upper PSU TX- bus RS422 RX- RS422 i/p Remote 2 and Remote 4 connections (26-way high density D-Type plug) Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 16: Installing Crystal Vision Modules

    Not used – 75 ohm resistor to GND in frame 2.7 Installing Crystal Vision modules The Indigo 2AE/2SE frame has 12 slots for Crystal Vision video or audio cards. Signal connections are made through rear modules. The inside of the frame can be accessed to change the modules by pulling forward the two black knobs, one on each side of the front panel.
  • Page 17 Module positions Module positions are numbered 1 to 12 as shown here: The Indigo 2AE/2SE frame showing slot numbers (and left hand retaining bracket removed) Before fitting or removing signal modules one or more retaining brackets may need to be removed.
  • Page 18 Details of signal types and pinouts are given in the documentation supplied with each Crystal Vision video or audio card. The Indigo 2AE/2SE frame rear view with EMC covers removed for slots 1 to 4 The rear modules are screwed in place to ensure EMC compliance.

  • Page 19: Indigo Power Supplies

    Crystal Vision Installation The Indigo 2AE/2SE frame rear view with EMC covers fitted. The Indigo 2AE/2SE frame showing the use of EMC covers and the use of single, double and quad rear connectors Warning To maintain product safety and EMC compliance the rear of the frame should be filled with Crystal Vision rear connectors and/or EMC covers and held in place with fixing screws before power is reapplied.
  • Page 20 If only one PSU is fitted, the corresponding LED will be unlit. The status of the PSUs can also be investigated using VisionWeb control, the VisionPanel control panels, Statesman Lite PC control, as well as the Indigo 2AE integrated control panel as shown in the section Operating the Active Panel.

  • Page 21: Control

    Please contact support@crystalvision.tv for further information including the necessary frame login credentials. Ethernet control is provided by the Indigo 2AE and 2SE frame. This allows PC control of a large number of Indigo 2AE/2SE series frames over a local area network by VisionWeb, Statesman Lite or by VisionPanel remote control panels.

  • Page 22: Setting Up And Connecting

    A crossover cable might be necessary with older equipment. Indigo 2AE and 2SE frames are shipped with the default IP address 10.0.0.201 which will need changing if another network device has the same address. The frame’s IP address can be changed at any time by: •...

  • Page 23: Setting Default Ip Address

    255.255.0.0 would allow control of the frame in its default and final configuration. Setting Default IP address For Indigo 2AE users, the frame’s current IP address is displayed on the integrated front control panel but should a frame’s IP address be unknown, it is possible to temporarily set the frame to its default IP address (10.0.0.201) by moving configuration switch 6 to down.
  • Page 24 The screen will ask the user to select an image file to repair or to upgrade the firmware. Do not attempt to do this without specific instruction from Crystal Vision or its representatives. If, however, configuration switch 6 has been put into the down position with a view to changing the IP address then the user can just select the ‘Network Setup’...

  • Page 25: Visionweb

    Slot 13 is a virtual slot for the frame monitor. Accessing this slot will display information about the fans, power supplies, door open condition and frame temperature. The LEDs will be green for a ‘true’ condition’ else greyed out. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 26: Visionweb 'Option' Pages

    Home page to open the ‘Options’ page: to the Home page: The ‘Options’ page gives access to other pages that enable adjustment and give information of Network, Hardware, SNMP settings and diagnostic information: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 27: About

    The above example shows that the frame is equipped with Indigo SNMP software version 5.2, build version 12094. Crystal Vision may ask you to provide this information if there is a problem. Note that only frames fitted with Indigo SNMP software are capable of supporting an SNMP interface.

  • Page 28: Configuration / Backup-Restore / Auto Restore

    This web page sets the conditions for the restore of the card’s settings from the stored backup. If enabled, this process happens automatically whenever the frame is powered or reset, or whenever a card is plugged in live: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 29: Configuration / Backup-Restore / Manual Restore

    The window opened will display all the cards currently fitted in the frame. Similar to the ‘Auto restore’ page the check box ‘Card ID must match’ should be checked to ensure that a slot’s Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 30: Configuration/Labels

    Finally, click on ‘Restore’ to overwrite the card(s) current settings from the selected backup file. Configuration/Labels This page (frame software v5.1 or later) enables the user to add an alpha-numeric label to the frame and to every slot. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 31: Configuration/Network

    Click on ‘Reboot’ to implement the changes and the web page should refresh itself showing the updated parameters. VisionWeb ‘Configuration/Network’ page Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 32: Software Upgrade

    Clicking on the ‘Software Upgrade’ link will open a page that enables the frame software to be upgraded. You may be asked to perform an upgrade by Crystal Vision who will supply the software and instructions to perform this task.
  • Page 33 The SNMP window can be edited and changes applied by clicking on ‘Set’. Indigo SNMP enabled front panels use the Net-SNMP agent and a Crystal Vision XML Schema Definition document to control its operation and the management information provided. The user- configurable SNMP configuration window easily allows the user to: •...
  • Page 34 Number of PSUs e.g. 1, 2 etc. UpperPsuState Condition of upper PSU INTEGER 0=OK, 1=Alarm, 2=Not present, 3=Configuration error LowerPsuState Condition of lower PSU INTEGER 0=OK, 1=Alarm, 2=Not present, 3=Configuration error Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 35 Any status or control value change can potentially send a trap but these can be filtered by information in the configuration file. The following extract from the MIB tree shows two events with their OIDs that will generate traps if a card is found or lost: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 36: Password Protecting Frames And Slots

    Open the copied file with Notepad and edit the file to add every authorised user with a separate line of the format - username:MD5 Password [rw:slotlist]) as described in the file Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 37 Reboot the frame. Once the frame has rebooted the new access permissions will apply and a Windows Security window will open when a VisionWeb user attempts to access a slot or the frame’s settings: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 38 If the user selects 'remember this password' when they type it in, then their PC will remember the password and the user is relying on the PC login to restrict access to the frame. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 39: Virtual Cards

    XML file which is then put into the frame front panel; this is offered as a chargeable service by Crystal Vision or can be carried out by someone familiar with XML editing. What follows is a guide to the process of creating a virtual card.

  • Page 40: Step By Step Instructions With Example

    ‘Genlock Source’ control of a SYNNER 310 synchroniser with its associated XML file detail. In the following example we will create a simple virtual card that contains a single control only from these two cards: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 41 Crystal Vision Virtual Cards MultiLogo ‘Playmode’ control - XML detail Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 42: Rename The Template File

    (2.02) when the file is copied into a frame. Edit the template file Each Crystal Vision card type is given a reference (ID) number. The range 900-999 is reserved for virtual cards. The card ID should be unique within any frame.
  • Page 43 The label is what appears on the control interface; graphical interfaces will use the 'labelfull' if it is present. A <controlgroup> entry cannot be empty, it must contain one or more controls or additional <controlgroup> entries. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 44 1. Apart from changing the ID number and the interface section, the control should remain as copied from the source card file. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 45 Otherwise the XML code for the MultiLogo ‘Play Mode’ control is the same. The control has been included as the only control in the group ‘MultiLogo’. Repeating this process for the additional control from the SYNNER 310 in slot 6: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 46: Check The Edited File Against The Xml Schema

    Structure. Then reboot the frame. The virtual card will then be available in its new virtual slot to be accessed by VisionWeb, VisionPanel or by the Indigo 2AE active front panels: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 47 More controls could have been included in either <controlgroup> entries for ‘MultiLogo’ or ’Synner310’. If we were to change the above nesting by missing out the 2 level of <controlgroup> entries but adding an additional 1 level <controlgroup> entry like this: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 48 </name> <controlgroup> <name>MultiLogo</nam e> <controlgroup> <name>Animation</na me> <control> <id>10</id> <label>Play Mode </label> </control> </controlgroup> </controlgroup> <controlgroup> <name>Synner310</na me> <controlgroup> <name>Reference</nam e> <control> <id>11</id> <label>Genlock Source </label> </control> </controlgroup> </controlgroup> </controlgroup> Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 49 Crystal Vision Virtual Cards It will produce the following with a single tab ‘Control’ but with two groups that open when selected to reveal the included controls: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 50: Frame Memory

    Contains files for password protection. gato No user content. Contains settings files for Import manual restoration. Contains the files for SNMP snmp configuration. No user content. Contains virtual card’s xml virtualcard definition files. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 51: Cards

    Settings files for manual restoration are stored in the folder ‘import’: Typical contents of ‘import’ folder showing renamed settings files for two slots Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 52: Frame

    Processor is replaced; then the file can copied back to restore previous settings. When copying any settings via FTP the frame will require a reboot in order for the new settings to take effect. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 53: Operating The Active Panel

    Operating the Active Panel 7 Operating the Active Panel The active control panel on the Indigo 2AE maintains a list of controllable modules, which is accessed by pressing the 'DEVICE' button. The display will give information about the number and location of all remote-enabled cards that are available.

  • Page 54: Changing The Network Settings

    From the Network home page use the SCROLL control to select the Netmask or Gateway addresses: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 55: Control Panel Keys Overview

    In Indigo frames, the slot or location numbers are determined by the position of the card in the frame. The front panel PIC controller and PSUs are allocated slot numbers as follows: Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 56: Node Numbers

    5 where the temperature sensor is located. Node numbers Whilst most Crystal Vision cards have their unique card location address assigned automatically, older cards and frames use a ‘node’ switch on each card. In all of the current frames, this node switch should be set to zero (factory default).

  • Page 57: Maintenance

    PSU. This LED will flash slowly if there is no fan speed signal present on the fan connector SK1 when the PSU fan assembly is removed or if the PSU fan stops. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 58 Tighten the two captive screws to the left of the PSU fan ensuring that they are not too tight to be undone without a screwdriver. • If the unit was unpowered it may now be powered and tested Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 59: Replacing The Psu Fan

    • Remove the finger guard and fan by unscrewing the four retaining screws • Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection • Be sure to refit finger guards on the outer side of the mounting plate assembly •...
  • Page 60 Remove the fan and finger guard completely • Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection. Be sure to fit the finger guards on the outer side of the fan •...

  • Page 61: Replacing The Mains Input Fuses

    Crystal Vision Maintenance Indigo 2AE front panel fan showing three-pin connector and finger guard Indigo 2SE front panel fan showing 3-pin connector and finger guard Replacing the mains input fuses The mains input fuses are fitted inside the IEC 320 connectors at the rear of the frame. A spare fuse is also stored inside the connector.
  • Page 62 Return the frame and/or power supply to the manufacturer or dealer for repair. Note: Replace the fuse only with one of the same type and rating (5A, 250V time delay). Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 63: Troubleshooting

    PSU Fan Unlit Door closed and fan idle Green Door open and fan operational Change PSU fan Upper PSU Unlit No upper PSU detected Green Normal operation Change upper PSU Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 64: Psu Relays

    Check that at least one frame PSU is functioning Check that the frame is powered and that the fuse is intact Check that the panel is cabled correctly What should I do if the TEMP LED is red? Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 65 PSU. Move the switch into the 2 position Why doesn't the switch on the front panel that sets the slot address work? Changing this switch only takes effect the next time the front panel is powered up Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 66: Specification

    Crystal Vision Specification 10 Specification Indigo 2AE frame and Indigo 2SE CoolFlow frame General Dimensions: 482mm wide (19 inches), 89mm high (2U), 425mm deep. Weight 5 Power 85 to 264 Volts, 47 to 400Hz requirements: Operating 0 to 40 degrees C non-condensing...

  • Page 67: Appendix

    Type ‘reboot’ and hit return to reboot the frame or card. You should get a ‘connection to host lost’ message. • Close the telnet window on the PC when you have finished (just to be tidy). Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 68: Indigo Frame Software Prior To V4.6

    This page will give a large amount of status information about the frame and its power supplies. From the web page several options are available such as changing the IP address and frame naming. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 69: Status

    Care must be taken not to bend any pins in the cable connect as attempting to re-straighten any bent pins is likely to result in their fracture. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 70: Adding A Frame Serial Number

    These groups must only contain digits with no gaps and must fall into the range of 0- 127. An example would be 0 0 0 or 127 127 127. From the Status window select Serial and the following box will open: Serial number entry box Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 71: Naming

    As well as having a discrete IP address it can be useful to give a frame its own unique name, perhaps to reflect its location. The naming tab allows this, with up to 20 characters and no spaces. Naming the frame Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 72: Hostname

    The reset button allows the frame front panel to be rebooted remotely, which is required when the IP address is changed. Reset window Note: Restart only affects the front panel and not any other cards within the frame. No stored information will be lost. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 73: Snmp

    SNMP window 12.2 SNMP agent The Indigo 2AE frame comes with a pre-installed SNMP agent that can either report the status or generate traps on a status change of the PSU and frame systems. These SNMP traps can then be used to trigger alarms – for example, say when a signal has been removed, video standard changed or any of the many monitored status variables changed.
  • Page 74 Front panel PSU Type 4 PSU-160i/unknown open/closed/unknown Frame PSU Fan PSU fan PSU Status 1 Status 1 OK/problem/unknown OK/problem/unknown Frame PSU Fan PSU fan PSU Status 2 Status 2 OK/problem/unknown OK/problem/unknown Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 75: Downloading Licences

    Example of a trap received by the SNMP manager Downloading licences The Indigo 2AE frame is pre-installed with an SNMP manager which will require a licence to be downloaded and installed. The licence is available by email from Crystal Vision’s customer support.

  • Page 76: Snmp Quick Start Guide

    PCB connector become bent or misaligned. 12.3 SNMP Quick Start Guide Introduction This should provide the information you need to set up and check a Crystal Vision frame for operation with an SNMP manager. Frame Setup The frame must have a licence for SNMP operation for it to respond properly to SNMP requests.
  • Page 77 Check that the ‘Licenses’ section shows “Found a License for SNMP”. If no licence is found contact Crystal Vision to get an SNMP licence for this frame. Once the frame is licensed for SNMP you will need to set the address to which you want it to send unprompted SNMP messages (traps).
  • Page 78 SNMP licence. The frame will report the presence of the licence even if it has not been activated by a reset. The same walk of an unlicensed frame gives the results below. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...
  • Page 79 The frame should now be set up to respond to SNMP requests and send traps to the desired IP address. Sending traps to multiple addresses To send traps to multiple addresses, define multiple trapsinks in the config file. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 80: Updating Software

    12.4 Updating software From time to time software updates will be available to add additional functionality to the active front panel on the Indigo 2AE frame. The software updater is available from Crystal Vision customer support. Once the updater software “cv_reflasher.exe” is on your pc double click it to run.
  • Page 81 PCB. Note: Take great care when reinserting the front panel ribbon cable that none of the pins in the PCB connector become bent or misaligned. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

  • Page 82: Older Frames

    13 Appendix 3 13.1 Older frames Indigo 2AE and 2SE CoolFlow frames are shipped with the latest versions of the CPU boards that currently use a 6-way DIL configuration switch. Older CPU boards for both models had a 4- way DIL configuration switch which have identical functions:...

  • Page 83: Terminating The Rs422 Statesman Chain

    The RS422 communication chain was used by older, pre-Ethernet-enabled frames and is no longer supported by Crystal Vision. A frame should be terminated when it is the last device in a chain or a when the only device. It is unterminated for all other applications including when frames are used with a Statesman Hub.

  • Page 84: Status Leds

    LOWER PSU LED will flash from GREEN to OFF every two to three seconds to warn that the switch is set to one instead of two. Indigo 2AE and 2SE User Manual R1.17 27 February 2020...

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