WELLSYSTEM WAVE-TOUCH Operating Instructions Manual
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WELLSYSTEM WAVE-TOUCH Operating Instructions Manual

Dry water massage device
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Dry water massage device
Operating instructions
Translation of the original operating instructions
wellsystem
WAVE
TOUCH
1028521-00 / us-en / 03.2022
wellsystem

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Summary of Contents for WELLSYSTEM WAVE-TOUCH

  • Page 1 Dry water massage device Operating instructions Translation of the original operating instructions wellsystem WAVE TOUCH 1028521-00 / us-en / 03.2022 wellsystem...
  • Page 2 Contact information Contact information Customer Service JK Products & Services 411 West Washington Avenue Suite B Jonesboro, Arkansas 72401 800-445-0624 870-935-9046 http://jkproducts.us/service Manufacturer JK-Products GmbH Rottbitzer Str. 69 53604 Bad Honnef GERMANY Tel.: +49 (0) 22 24 / 818-140 Fax: +49 (0) 22 24 / 818-166 WARNING! Read these operating instructions.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Safety instructions and warnings ........5 General ..................5 2.1.1 Definitions ................. 5 2.1.2 Warning signs ................6 2.1.3 Symbols on the device ............. 7 Intended use ................8 Foreseeable misuse ..............9 Safety information for the dry water massage system ..9 2.4.1 Contraindications ..............
  • Page 4 Table of Contents 4.6.1 Starting using an NFC card ............ 42 4.6.2 Using a coin unit to start ............46 4.6.3 Start without payment, NFC card or PIN code ...... 48 4.6.4 Settings during the massage ..........51 Ending a massage ..............55 4.7.1 Interrupting the massage ............

  • Page 5: Safety Instructions And Warnings

    Safety instructions and warnings Safety instructions and warnings To ensure safe operation of the device, it is necessary to read the fol- lowing safety instructions and warnings carefully and comply with them. The safety instructions summarized here are repeated in the corre- sponding chapters, where necessary.

  • Page 6: Warning Signs

    Safety instructions and warnings Dry water massage device In these operating instructions the dry water massage device is referred to in the short form 'device'. 2.1.2 Warning signs Danger notices, nonobservance will lead to death or serious injury: DANGER! Type and source of danger, e.g. 'DANGER – High volt- age!' Description of the consequences, e.g.

  • Page 7: Symbols On The Device

    Safety instructions and warnings 2.1.3 Symbols on the device The following symbols are displayed on the device or on the packag- ing: Manufacturer, company address Read and comply with the manufacturer’s documentation ESD-sensitive components Maximum 2 devices stack. Maximum transport weight This side up.

  • Page 8: Intended Use

    Safety instructions and warnings Intended use This device is used to administer a dry water massage to one adult us- ing the programs described in these operating instructions. More de- tailed information can also be found on pages 26 and 29. Infants and small children up to age 7 may not utilize this device.

  • Page 9: Foreseeable Misuse

    Safety instructions and warnings Foreseeable misuse The following uses of the device are explicitly prohibited: The device is only to be used by one person at a time.  People with a body weight of more than 463 lb (210 kg) may not ...

  • Page 10: User Safety Information

    Safety instructions and warnings User safety information WARNING! Danger of hearing damage! Listening to music at a high volume can result in per- manent hearing damage. – Do not set the volume too high. Please observe the safety instructions and warnings in chapter 1. Behaviour before, during and after use: Remove all jewelry (including piercings) prior to use.

  • Page 11: Scope Of Delivery

    Safety instructions and warnings 2.6.3 Scope of delivery Information regarding the scope of delivery is contained in the 'De- scription' chapter on page 11. 2.6.4 Transport, assembly and installation location The device may not be operated while on the pallet. Massage device: 03/2022 1028521-00...
  • Page 12 Safety instructions and warnings Headset: 12/90...
  • Page 13 Safety instructions and warnings The device is delivered by a specialist company and must be assem- bled and set up by the manufacturer's own service personnel or by an authorized service company. As the operator you are responsible for abiding by the electrical regu- lations applicable at the installation site as well as adhering to the stipulated water pressure and the permitted coolant temperature, see 'Setup location'.

  • Page 14: Commissioning

    Safety instructions and warnings Environmental conditions Optimum ambient temperature:  between 59 °F (15 °C) and ~ 90°F (~ 32°C) Storage temperature: Between -15 °C (5 ° F) and +60 °C (140 ° F)  (the well, pump and the hoses must not contain any water) Relative humidity: Between 30 % and 75 % ...

  • Page 15: Operation And Maintenance

    Safety instructions and warnings The device must be connected to the mains via an all pole master switch. One power supply circuit (power supply lead) may only power one device. Venting The tank must be vented 3 days after commissioning or after it has been initially filled –...

  • Page 16: Guidelines

    2.6.10 Guidelines wellsystem WAVE Touch was built conforming to: UL 1795:2016Ed.5+R:25Aug2017, Standard for Hydromassage Bathtubs, and is certified to CAN/CSA C22.2 No. 218.2.2015 Ed.2 Hydro- massage Bathtub Appliances.

  • Page 17: Signs And Stickers On The Massage Device

    Safety instructions and warnings Signs and stickers on the mas- sage device Signs which warn of danger areas or give important information on components are attached to the device. Ensure that the instruction signs are always clearly recognizable and easily legible. Any missing instruction signs or stickers must be replaced.
  • Page 18 Safety instructions and warnings 2: ESD-sensitive component sticker (a) and 'Voltage present' warning sticker (b)(1020191-..) The sticker is located behind the front panel on the control box. 18/90...
  • Page 19 Safety instructions and warnings 3: Warning label (1020230-..) 03/2022 1028521-00 Operating instructions – 19/90...
  • Page 20 Safety instructions and warnings 4: Warning label pump 1020231-.. 5: Not applicable for this device. 6: Not applicable for this device. 7: NFC card note sticker (1023746-..) 20/90...

  • Page 21: Signs And Stickers On The Headset

    Safety instructions and warnings Signs and stickers on the head- Signs which warn of danger areas or give important information on components are attached to the device. Ensure that the instruction signs are always clearly recognizable and easily legible. Any missing instruction signs or stickers must be replaced.
  • Page 22 Safety instructions and warnings ESD (Electrostatic discharge) - sensitive components sticker (85662-..) The sticker is located at various places in the unit. 22/90...

  • Page 23: Description

     Hand pump for venting  3.1.1 Optional 1. wellsystem SPA COMPLETE (wellness accessory) 2. Internal air/water cooling NOTE: The ambient temperature must not exceed 25°C when using an air/water cooling system. It can only be cooled down to a maximum of 10°C.

  • Page 24: Device Description Massage Device

    Description Device description massage device 1. Operating unit with touch function 2. Neck support 3. Tank 4. Bed surface (rubber tank cover) 5. LED Light Show 6. NFC Connect 24/90...

  • Page 25: Device Description Headset

    Description Device description headset 1. Operating unit with touch function 2. Colour Light LEDs / Beauty Light LEDs 3. AROMA outlet 4. Transport bracket 5. Loudspeaker 03/2022 1028521-00 Operating instructions – 25/90...

  • Page 26: Function Description

    Tailored to individual needs, the wellsystem SPA COMPLETE sensu- ally rounds off the dry water massage and ensures optimal relaxation. The wellsystem SPA COMPLETE gives the user a feeling of security and allows them to enjoy the dry water massage in a particularly re- laxed way.
  • Page 27 Description Colour Light programmes: RECHARGE RECHARGE provides an optimally visible orange-red light, which is ideal for recharging your batteries and topping up your energy levels, for example after physical exertion. RELAX After a stressful day at work or after demanding physical activity, the green Relax Colour Light helps you to relax and feel completely at ease.

  • Page 28: Massage Areas And Massage Types

    Description 3.4.1 Massage areas and massage types The massage area can be changed at any time during operation with- out an NFC card if the appropriate icon is pressed. Button Function Button Function Full-body massage Back massage For the full-body massage, For the back massage, the the massage nozzles massage nozzles only...

  • Page 29: Operation

    Operation Operation Application tips 4.1.1 Safety instructions NOTICE! Damage to the nozzle carriage may occur. – Only lie down on the device or leave it when it is at rest. Procedures before and during a massage: Clothing dyes or hair dye may lead to a discolouring of the rubber ...

  • Page 30: Operating Overview Massage Device

    Operation Operating overview massage device 1. Settings 2. Language 3. Instructions on the current 'Menu selection' 4. User-specific settings (body size/shoulder width) 5. Type of massage (quick-start button) 6. Unit settings menu (Setup Manager) 7. Home (Setup Manager) 8. Bluetooth® status 4.2.1 Navigation / operation Operating unit with touch function...
  • Page 31 Operation NOTE! If video option is activated: In order to interrupt or end the video, briefly touch the PROFESSIONAL SETUP MANAGER. Select the desired function by tapping. The massage is stopped. The selected mode is interrupted. The selected mode is continued. 03/2022 1028521-00 Operating instructions –...
  • Page 32 Operation A massage type can be selected. The selected massage can be individually adjusted. Tap on to change the values. Enter values (e.g. body size) by tapping the numbers. 32/90...
  • Page 33 Operation Switch on and off by tapping. Select the desired function by tapping. Setting the menu language The language can be changed by tapping the flag icon. The selection is made by tapping the desired lan- guage. The desired language is selected with 03/2022 1028521-00 Operating instructions –...

  • Page 34: Operating Overview Headset

    Operation Operating overview headset 1. Audio button 2. Beauty Light button 3. Colour Light button 4. AROMA button 5. Volume button 6. TRACK (music title) button 7. Music source selection / info 34/90...

  • Page 35: Navigation / Operation

    Operation 4.3.1 Navigation / operation Select with Confirm selection with Select the menu by tapping on it. Tap on move the slider to adjust the default settings. ‘Confirm’ by tapping. Tap the drop-down list to adjust the default set- tings. 03/2022 1028521-00 Operating instructions –...
  • Page 36 Operation Move the switch to adjust the default settings. Tap the pictograms to save or cancel the preselec- tion. 36/90...

  • Page 37: Wellness Functions

    Operation WELLNESS functions NOTE The WELLNESS function can only be selected if a massage programme has been selected. Selection Description/display Information pictograms AUDIO Volume: Levels 0–20 Title selection: Audio Back Audio Pause/Play (only with inter- nal music selection) Audio Forward A maximum of 9 folders can Audio source: Selection...
  • Page 38 Operation Selection Description/display Information pictograms COLOUR Selection of Colour Light: Colour Light ON Tapping the screen reduces LIGHT the intensity to a minimum. Colour Light OFF Colour Light programmes Colour Light Individual If the user has not selected their Colour Light programme: own music via Bluetooth®...

  • Page 39: Start

    Operation Start – Close the canopy. Functions can already be selected before starting operation. Starting a massage NOTE: If and how the massage time, massage areas and types of massage can be selected depends on the pre-settings – see Setup Manager, see Massage time.
  • Page 40 Operation The entered body size can be changed by tapping the numbers. A body size between 51 inch and 86 inch can be selected. – Confirm with Changing the shoulder width. Change the shoulder width by tapping on S, M or L. The following massage programmes are available: "Fit legs"...
  • Page 41 Operation NOTE! Whether the massage duration can be changed de- pends on the pre-settings (see Setup Manager – page 80, Massage time). NOTE: The cooler in the base of the device is switched on and off automatically whilst the device is being used.

  • Page 42: Starting Using An Nfc Card

    Operation – Begin the massage with 4.6.1 Starting using an NFC card 3 NFC cards are available as accessories – see page 58. NOTE! Whether the massage duration can be changed de- pends on the pre-settings (see Setup Manager – page 80, Massage time).
  • Page 43 Operation Credit session(s) displays the credit on the NFC card. Credit minute(s) displays the minute(s) on the NFC card. – Changing body size. An additional window opens up when the "Body size" icon is tapped. NOTE: Only those languages are displayed which have been selected in the Setup Manager.
  • Page 44 Operation Changing the shoulder width. Change the shoulder width by tapping on S, M or L. The following massage programmes are available: "Fit legs"  "Healthy back"  "Pure relaxation"  "Strong shoulders"  "Pick-me-up"  The desired massage programme is selected by tapping the icon.
  • Page 45 Operation – Lie down on the unit. In doing so, lay your head in the neck support. – Begin the massage with 03/2022 1028521-00 Operating instructions – 45/90...

  • Page 46: Using A Coin Unit To Start

    Operation 4.6.2 Using a coin unit to start NOTE! Whether the massage duration can be changed de- pends on the pre-settings (see Setup Manager – page 80, Massage time). – Changing body size. An additional window opens up when the "Body size"...
  • Page 47 Operation Changing the shoulder width. Change the shoulder width by tapping on S, M or L. The following massage programmes are available: "Fit legs"  "Healthy back"  "Pure relaxation"  "Strong shoulders"  "Pick-me-up"  The desired massage programme is selected by tapping the icon.

  • Page 48: Start Without Payment, Nfc Card Or Pin Code

    Operation – Begin the massage with 4.6.3 Start without payment, NFC card or PIN code An additional window opens up when the operating unit is tapped. – Changing body size. An additional window opens up when the "Body size" icon is tapped. NOTE: Only those languages are displayed which have been selected in the Setup Manager.
  • Page 49 Operation The entered body size can be changed by tapping the numbers. A body size between 51 inch and 86 inch can be se- lected. – Confirm with Changing the shoulder width. Change the shoulder width by tapping on S, M or L. The following massage programmes are available: "Fit legs"...
  • Page 50 Operation NOTE! Whether the massage duration can be changed depends on the pre-settings (see Setup Manager – page 80, Massage time). NOTE: The cooler in the base of the device is switched on and off automatically whilst the device is being used.

  • Page 51: Settings During The Massage

    Operation 4.6.4 Settings during the massage The following settings can be changed during the massage: The following settings can be defined in the "User" menu: Body size  Shoulder width  The following settings can be defined in the "Massage" menu: Massage type ...
  • Page 52 Operation After selecting the massage programme it is possi- ble to select between the various body areas: "Fit legs"  "Healthy back"  "Pure relaxation"  "Strong shoulders"  "Pick-me-up"  NOTE! The programme 'Own programme' is available if 'NFC card top-up function' is activated in the Setup Manager.
  • Page 53 Operation After choosing the "Individual" massage type Select body area  Select massage technique  Change intensity  Change speed  – Tap on the appropriate icon to make the de- sired se-lection. Change 'Body area' Tap on the icon to change the body area.
  • Page 54 Operation Tap to activate 'Stay in position'. NOTE: The water jet moves within an area of approx. 1,9 inch (5 cm) during 'Stay in position'. Change 'Massage technique' Tap on one of the icons to change the massage technique. – Confirm selection with Setting 'Intensity' –...

  • Page 55: Ending A Massage

    Operation Setting 'Speed' – Tap on to change the values. Ending a massage The massage will be terminated automatically after the set massage time has expired. When the set massage time has expired, the noz- zles move to the foot end and then to the starting position at the head end.

  • Page 56: Interrupting The Massage

    Operation 4.7.1 Interrupting the massage – Tap on – Tap on to continue the massage. NOTE! Whether the pause function can be used depends on the pre-settings (see Setup Manager – page 80, Massage time. 56/90...

  • Page 57: Terminating The Massage Before The Time Has Expired

    Operation 4.7.2 Terminating the massage before the time has expired – Tap on to end a massage. 03/2022 1028521-00 Operating instructions – 57/90...

  • Page 58: Nfc Service Card

    Operation NFC service card The NFC service card (1023744-..) is used to call up information via the unit and to modify certain pre- set values, e.g. the credit – see page 80. Default massage program Five massage programmes, developed together with experts, are already integrated in the wellsys- tem WAVE Touch.

  • Page 59: Charge Credit Onto Nfc Card

    Operation 4.10 Charge credit onto NFC card The NFC cards can be topped up as much as you wish for further massages (see Pre-settings, Setup Manager, Top up credit). Remaining credit The NFC cards can be topped up as much as you wish for further massages (see Pre-settings, Setup Manager, Top up credit).
  • Page 60 Operation Confirm with Place NFC card on the NFC point until the LED lights up green. The credit has been successfully written onto the NFC card. Credit minutes are displayed. 60/90...
  • Page 61 Operation Top up the credit by tapping the numbers (note min. and max.). Confirm with Place NFC card on the NFC point until the LED lights up green. The credit has been successfully written onto the NFC card. 03/2022 1028521-00 Operating instructions –...

  • Page 62: Couple With Bluetooth® Devices

    Connect. With Bluetooth® Connect the user can transfer their favourite music to the wellsystem SPA wirelessly (e.g.) from their smartphone. Opera- tion takes place comfortably via the touch display of the wellsystem during the massage. NOTE: Bluetooth® Connect is permanently active.

  • Page 63: Led Light Show

    Android® smartphone: Press the Bluetooth® symbol SCAN (search for units is started.) NOTE: The wellsystem SPA can store a maximum of ten coupled Bluetooth® units. In the case of recoupling, the wellsystem SPA must first be deleted from the Blue- tooth®...

  • Page 64: Cleaning And Maintenance

    Cleaning and maintenance Cleaning and maintenance Safety instructions for mainte- nance DANGER! Electricity throughout entire device! Personnel danger due to electric shock or electric burns. – Before beginning work, pull out the mains plug or disconnect all live lines. – Secure all of the disconnected connections against accidental reactivation.

  • Page 65: Faults

    Cleaning and maintenance Faults Error codes are output to the display to simplify troubleshooting: If an error occurs, the error code flashes on the display.  If several errors occur, the error messages are displayed alter-  nately. NOTE: Certain error messages can be switched off by pressing the START / STOP button.

  • Page 66: Cleaning And Disinfection

    Cleaning and maintenance Cleaning and disinfection DANGER! Infections can be spread by skin contact! All objects / device parts touched by the user during use must be disinfected after every use: – Handle – Control panel – Rubber mat – Frame 5.3.1 Disinfection...

  • Page 67: Maintenance Performed By The Customer Service

    Cleaning and maintenance Maintenance performed by the customer service NOTE: The maintenance work must be carried out by the customer services of the manufacturer or by quali- fied specialist personnel authorized by the manu- facturer following a check list. NOTICE Only use genuine spare parts of the same type! Material damage or personal injuries may result when using other parts.

  • Page 68: Maintenance Performed By The Studio Operator (Massage Device)

    Cleaning and maintenance Maintenance performed by the studio operator (massage device) 5.5.1 Daily visual inspection NOTICE! The device might be damaged by moisture! – The device may no longer be used in the event of water loss (pud- dles on the floor). Please inform our customer service department –...

  • Page 69: Venting

    Cleaning and maintenance 5.5.2 Venting The tank must be vented 3 days after commissioning or after it has been initially filled – see page 69. After this, venting is unnecessary unless leakages occur and the tank has to be topped up. DANGER! Illnesses can be caused by contaminated water! The water in the tank is untreated and can be contami-...
  • Page 70 Cleaning and maintenance – Connect the shut-off valve of the hose system to the hand pump. NOTE! Observe the direction of flow! – Open the shut-off valve. – Pump four times. – Close the shut-off valve. – Remove the hand pump. 70/90...
  • Page 71 Cleaning and maintenance – Reconnect the shut-off valve of the hose system to the hand pump. NOTE! Observe the direction of flow! – Open the shut-off valve. – Pump until water runs out. The assembly is the same process in reverse order. 03/2022 1028521-00 Operating instructions –...

  • Page 72: Maintenance Performed By The Studio Operator (Headset)

    Cleaning and maintenance Maintenance performed by the studio operator (headset) NOTICE Only use genuine spare parts of the same type! Material damage or personal injuries may result when using other parts. Any liability for damage or injury proven to be the result of the use of non-genuine spare parts is excluded.

  • Page 73: Maintenance Plan

    Cleaning and maintenance Maintenance plan NOTICE Only use genuine spare parts of the same type! If other parts are used then the device no longer complies with the conformity declaration and may not be operated any longer! Any liability for damage or injury proven to be the result of the use of non-genuine spare parts is excluded.

  • Page 74: Changing The Aroma Canister

    Cleaning and maintenance Changing the AROMA canister DANGER! Customer health hazard! AROMA substances which are not original products or are utilized incorrectly may cause inflammation of the respiratory tract! – Do not fill the AROMA canister with any other sub- stance.
  • Page 75 Cleaning and maintenance – Remove the lid of the canister and then place the open canister in the unit. – Replace and close the cover. – Tighten the screw. Other fragrances are also available. For further details contact Customer Service JK Products &...

  • Page 76: Inserting The Sd Card

    Cleaning and maintenance Inserting the SD card NOTE: Pre-recorded SD cards for a JK audio system are also subject to payment obligation for commercial usage. – Undo the screw. – Raise and remove the cover. – Insert the SD card with the rear side facing forward. The assembly is the same process in reverse order.

  • Page 77: Technical Data

    Technical data Technical data Power, connection rating and weight wellsystem WAVE Touch Power consumption rating: 3000 W Rated frequency: 60 Hz Rated voltage: 230 V Power supply: SJOOW 14-3 AWG Rated breaker: 20 amp 2 pole Protection type: IP20 Noise level 1m away from device:...

  • Page 78: Dimensions

    Technical data Dimensions A3 = 12 17/83 in 310 mm BK = 96 21/46 in 2,450 mm TK = 74 49/6 in 11,900 mm L = 31 23/40 in 802 mm B = 37 3/5 in 955 mm H = 24 5/53 in 612 mm A1 = 5 48/53 in 150 mm...

  • Page 79: Spare Parts

    Technical data Spare parts Number Description Order-no. AROMA, 10 ml 1019118-.. WATER SD card (music) 1501487-.. Gas pressure spring 1512240-.. Scent card 1513010-.. 03/2022 1028521-00 Operating instructions – 79/90...

  • Page 80: Pre-Configuring The Settings

    Pre-configuring the settings Pre-configuring the settings Unit settings (Setup Manager) NOTE! The Setup Manager can only be called up outside a massage. By tapping on the unit automatically switches into standby mode and the currently set values are saved. 1. Sub-menus 2.

  • Page 81: Opening Setup Manager

    Pre-configuring the settings 7.1.1 Opening Setup Manager – Press on the icon to open the Setup Man- ager. – Enter the PIN code by tapping the numbers. – Confirm with NOTE! The Setup Manager can only be called up outside a massage.

  • Page 82: Operation Of The Setup Manager

    Pre-configuring the settings Changing the code – Press on 'Permissions during use'. – Change by tapping 'Setup code'. – Enter the PIN code by tapping the numbers. – Confirm with 7.1.2 Operation of the Setup Manager The description of the function is displayed by tap- ping on the desired function for at least 2 seconds.

  • Page 83: Jk-Products, Inc. - Limited Warranty

    USA, or whose name appears on the original sale document and may not be transferred to any other individual or legal entity. This warranty does not apply to any failure of the Wellsystem product, or any parts of the product due to alterations, modifications, misuse,...

  • Page 84: Warranty Claims

    JK-Products, Inc. – Limited Warranty The remedies provided in this limited warranty are the exclusive reme- dies provided to the purchaser by Wellsystem and are provided in sub- stitution of all other remedies. Consequential and incidental damages are excluded. No person, firm or corporation is authorized to obligate JK Products &...
  • Page 85 JK-Products, Inc. – Limited Warranty NOTE: If a part returned to Global Service USA proves to be operational and not defective, or if product code numbers on part do not correspond with individual unit date on file with Global Service USA, then a 30% restocking fee will be charged in addition to the re- tail purchase price of part.

  • Page 86: Limited Lifetime Warranty

    JK-Products, Inc. – Limited Warranty Limited Lifetime Warranty JK Products & Services, Inc. warrants specific individual components of the massage device against defects in materials and workmanship for the life of the product. Coverage is limited to units purchased after August 1, 2004.
  • Page 87 JK-Products, Inc. – Limited Warranty 03/2022 1028521-00 Operating instructions – 87/90...

  • Page 88: Index

    Index Index AROMA canister ..................74 Assembly ....................11 Bluetooth® ....................62 Care ......................66 Children ....................29 Cleaning .................... 64, 66 Commissioning ..................14 Connection rating ................... 77 Contraindications ..................9 Cooling conditions.................. 77 Customer Service ................2, 75 Decommissioning ...................
  • Page 89 Index LED Light Show Setting the colour gradient and brightness........63 Maintenance ..................64 Maintenance overview ................73 Maintenance work Customer Service ................67 Operator ..................68, 72 Massage areas..................28 Massage settings During the massage ................. 51 Massage start ..................39 Massage technique ................
  • Page 90 Index Safety information Device-specific safety instructions ............ 9 Safety instructions General safety instructions............... 10 Scope of delivery ................11, 23 Setup location ..................13 Spare parts ....................73 Order numbers................... 79 Staff training ................... 10 Start ......................39 Coin unit ..................... 46 NFC chip card ..................

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