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SL38E INSTALLATION INSTRUCTIONS Introduction Thank you for choosing Sylvan, this lock is for Residential use only, and its two year warranty (mechanical and electronic) only applies for locks being used for residential use. To ensure you get the best out of your purchase we ask that you follow the below: •...
SL38E INSTALLATION INSTRUCTIONS Product specifications: Model number Door thickness SL38E 35mm - 60mm range Material of Aluminum alloy IP rating IP55 Manufacture Weight 3 kg Type of use Residential use only Options of Passcode Blue tooth App unlocks infinite unlocking...
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SL38E Packing List • Front panel • Wood screws Qty x1 4x25mm - Qty x4 • Back panel • Short spindle 60mm Qty x1 Qty x1 (for narrow doors 35mm or greater) • User manual Qty x1 • Long Spindle 80mm...
SL38E INSTALLATION INSTRUCTIONS Installation: IMPORTANT ONLY ROTATE THE HANDLE Check handing of the lever UPWARDS IN THE DIRECTION SHOWN BELOW - DAMAGE CAUSED WILL VOID WARRANTY Below are the instructions to change handing. Front (outside) Panel 1. Remove handing screws 2.
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IMPORTANT door to prevent the cable from Ensure the indicator being crushed, damaged or on the follower of cut during the installation. the lock is pointing down www.sylvan.co.nz...
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SL38E INSTALLATION INSTRUCTIONS Step 3: Install Inside Lock Panel Align rubber boot mounting plate to the exterior door face and fit the latch screws. IMPORTANT Plug in power cable ensuring the plug is around the correct way for the plug to accept its receiver correctly, making sure the clip is correctly engaged.
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Now input code “000#” on the keypad. The system reset will be complete. From here you can re-link the SL38E Smart Lock to your phone via the TT App. *Note: this will clear all previous users from the locks memory...
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Using your Sylvan SL38E Smart Lock Manually unlocking with Key The SL38E Smart Lock has a mechanical key override to unlock it. The lock location is under the front panel. Insert one of the included keys, turn and pull handle down to unlock.
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Otherwise use the below QR codes TTlock App • TTlock supports multiple types of locks and devices • TTlock currently supports 200 countries • Verification codes will be sent to users’ mobile phone or email depending on how you have registered above. www.sylvan.co.nz...
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7. If you have downloaded the app and loaded your lock on your front door device you are now the administrator of this lock, from here you can now add or delete users / passcodes / RFID card etc. 6. The lock is now successfully added to the app. www.sylvan.co.nz...
• Note for security reasons the passage mode only starts once a successful entry to unlock the lock has been accepted. • To lock the door when in passage mode, press and hold the # key on the lock. www.sylvan.co.nz...
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7. You will be asked to do this 1 finger, Bobs 2 finger etc. prompt of the app and a number of times until all lock you will see the image parts of the image on the app turn from black to blue. www.sylvan.co.nz...
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TTLock App Remote unlock • This can be done using a smart hub SLG02 (sold separately) see ‘sylvan.co.nz/smart-hub-slg02/’ 1. Add the smart hub via the 2. Click on add Gateway 4. Connect power to the first screen of the TTlock gateway and the indicator 3.
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Remote unlock you will then appear next to the padlock symbol of be able to remotely unlock your lock the app. from anywhere using the secure Wi Fi connection. 15. The app will show when the lock has been successfully unlocked. www.sylvan.co.nz...
TTLock App Privacy Lock: 1. New feature with the SL38E is a privacy lock. To use it, enable in the lock settings and use sliding button on inside panel of the Smart Lock as shown. Red means only the Key Override or Master Admin can enter, all other pincodes and RFID cards won’t unlock the...
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1. Please keep this booklet and receipt so that you can use it when you need warranty service. 2. We provide you with a two-year warranty from the date of purchase. 127 Diana Drive Glenfield Auckland 0627 Ph: +64 9 444 5359 Email: sales@gdrutter.co.nz Web: www.sylvan.co.nz...
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