Sylvan SL36E User Manual

Smart lock
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Smart Lock
User Manual
SL36E
Special Attention:
1.Mechanical keys please keep outdoor, just in case keys are required to unlock door in low power conditions.
2.Please replace for the battery when low wattage alarm. (check app status)
3
.Reading this manual carefully before installation, and keep it for future reference.
4. Alkaline (4 x AA) batteries MUST be used, do not use lithium batteries.
www.sylvan.co.nz

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Questions and answers

Richard Lawty
January 30, 2025

Have changed phones and much later realised the smartlock holds more records than my phone. have tried to reenter missing names but lock seems to have a lot of names and numbers which arent revealed and in a number of cases says number already recorded but where. How can I remove old numbers from memory. How can I retrieve hidden data?

1 comments:
Mr. Anderson
May 14, 2025

To remove old numbers (users, passcodes, RFID cards) from the Sylvan SL36E smart lock:

1. Perform a full factory reset:
- Replace the batteries with four fresh 1.5V AA Alkaline batteries if needed.
- Long press the reset button beneath the battery case for 5 seconds until you hear: “Please Input Initialisation Passcode.”
- Input the code “000#” on the keypad.
- This will clear all previous users and data from the lock’s memory.

Hidden data cannot be retrieved once a factory reset is done, as it erases all stored information.

This answer is automatically generated

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Summary of Contents for Sylvan SL36E

  • Page 1 Smart Lock User Manual SL36E Special Attention: 1.Mechanical keys please keep outdoor, just in case keys are required to unlock door in low power conditions. 2.Please replace for the battery when low wattage alarm. (check app status) .Reading this manual carefully before installation, and keep it for future reference.
  • Page 2: Packing List

    1. Introduction 1.1.Lock structure 1.2.Packing List Check the following drawing to check whether the package contains all the parts Name Name Sliding Screws:16x 5mm Front Pane Mortise Screws:10x 5 Back Panel (For Aluminum Door) Mortise Screws:25x 4mm Mortise:SL36 (For Wooden Door) M5x 25mm Screw for Card Door Thickness 33-40mm...
  • Page 3: System Initialization

    1.3.Specifications Suitable for Doors Aluminum door SL36E Models Applicable Wooden door Working Handle SS304 6V/4x AA Alkaline Materials Batteries Panel Aluminum alloy Voltage Door Lock Thickness to 2.5KG 35-65mm Weight Bluetooth Fingerprint(option) Fingerprint 200 Data Unlocking Password Password 150 Card...
  • Page 4: Installation

    2.Installation 2.1Turn the handle Notice: Adjust the handle according to the direction you open the door. 2. Undo captive screw 3. Flip the handle to desired side to remove handle and re-seat onto spline, replace captive screw on the inside insuring this is done tightly to secure handle.
  • Page 5 2.2. Installation Diagram(For 3585) Step 1 Install Mortise Step 2 Install Sliding Screw Casing and Square Shaft Important HANDLE Step 3 Install Front Panel...
  • Page 6 Step 4 Install Back Panel Step 5 Connect Front and Back Panels Wires Step 6 Install the Battery Install 4x Alkaline AA Battreies...
  • Page 7: Operation

    3.Operation 3.1.Registration software (iOS version) SEARCH: downloaded from the app store, and the Android “TTLock” in your version can be downloaded from the application smartphone app store store of Google play, Yingyongbao, Baidu, Ali, to download software 360, Huawei, and Xiaomi. 3.2.
  • Page 8: Setting Passcode

    3.4.User Management 3.4.1. Bluetooth management Make sure there is no problem with Bluetooth communication. After connecting the phone to the door lock as above, Click " "to unlock.(the phone is within 5meters from the door lock) 3.4.2. Setting Passcode Passcodes are also a way to unlock. After entering the passcode on the locked keyboard, press the unlock button in the lower right corner to unlock.
  • Page 9 3.4.4.Add card Supports opening doors through various IC cards. Before an IC card is used to open the door, it needs to be added first. The adding process needs to be perform ed by the app beside the lock.The validity period of the IC can be set, it can be per manent, or it can be limited in time.
  • Page 10: Add Gateway

    3.5. Gateway management(Optional) The TT lock is directly connected via Bluetooth, that is why it is not attacked by the network. The gateway is a bridge between smart locks and home WIFI networks. Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record.
  • Page 11 4.FAQ 1) How to read operation records? In the Records of the main interface. . 2) Why can’t I unlock it after open the You need to perform an unlock verification in passage mode any method, than the passage mode will take effect.
  • Page 12: Product Warranty

    Please keep this card so that you can use it when you need warranty service. We provide you with a two-year warranty from the date of purchase. 127 Diana Drive Glenfield Auckland 0627 Ph: +64 9 444 5359 Email: sales@gdrutter.co.nz Web: www.sylvan.co.nz www.sylvan.co.nz...
  • Page 13 Thank you for choosing our Sylvan Smart Lock, as with all Smart Locks there are a few key tips that will ensure your Smart Lock meets your expectations. • Good quality Alkaline batteries should always be used • The supplied rubber boot must be installed, however smart locks are not suitable for use on a tongue and groove door, water can penetrate the lock via a grove.

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