Frequently Asked Questions - Tivic Health ClearUP User Manual

Frequently Asked
Questions
How many treatment points should I
expect to find?
Most people will find 7-10 treatment points on each
side of the face. The number of treatment points may
vary from person to person and from day to day.
What is a "Comfort Level"?
There are 3 levels. When first turned on, the unit
defaults to Level 1. Try the unit on Level 1. Adjust
according to your comfort level. The difference in
levels does not impact effectiveness.
What does it feel like?
Some users feel no sensation other than the
vibration that indicates a treatment point has been
detected. Some feel a slight pricking, tapping, or
tingling sensation.
The device vibrates but I don't feel any
current. Is it working?
Yes. It's okay if you don't feel anything. Microcurrent
waves are working if the device lights are on and the
unit is vibrating.
Sometimes the sensation is stronger than
others. What should I do?
If you find a point is uncomfortable, move the device
tip slightly away or change the Comfort Level.
How long does relief last after treatment?
Relief can last up to 6 hours.
How often should I use ClearUP?
Use the device consistently 2-4 times a day for 2-4
weeks for maximum effectiveness. Users report a
reduction in severity of symptoms with regular use.
20