Tivic Health ClearUP Quick Start Manual

QUICK START GUIDE
Troubleshooting Tips
If unit does not vibrate:
• Check if unit is turned on. Do not press button
during treatment.
• Detach unit from charging cable for use.
• Make sure Metal Tip stays in contact with your
face. Green light in Contact Indicator shows contact
pressure is sufficient.
Return
Electrode
Power
Button
Charging Port
• Wipe tip with alcohol wipes.
• Take off glasses and metal facial jewelry.
• Moistening face with water may improve detection.
• Use for 2 times/day for 2 weeks minimum for
best results.
Manufactured and distributed by:
Tivic Health Systems, Inc., Menlo Park, CA 94025
Patented Technology
This product is for adults only.
© Copyright 2020 Tivic Health Systems Inc.
Frequently Asked Questions
How many treatment points should I expect to find?
Most people will find 7-10 treatment points on each
side of the face. The number of treatment points may
vary from person to person and from day to day.
What is the "Treatment Level" and how do I use it?
There are 3 levels. When first turned on, the device
defaults to LEVEL 1. Try the device on LEVEL 1. Briefly
press the power button to change the Treatment Level.
Metal Tip
Adjust according to your comfort level.
Contact
What does it feel like?
Indicator
Some feel a slight pricking, tapping or tingling
sensation. Some users feel no sensation other than
the vibration that indicates a treatment point has
Treatment
been detected.
Level Lights
The device vibrates but I don't feel any current.
Is it working?
Battery Light
Yes. It's okay if you don't feel anything. Microcurrent
waves are working if unit is vibrating.
Questions: 1-888-276-6888 | Mon-Fri 9am-6pm CST
MKT-021A
Customerservice@tivichealth.com
1 year warranty
tivichealth.com