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Small Kitchen Appliances 12 Month Warranty from Date of Purchase ("Warranty Period")
Microwave Oven, Rice Cooker, Bread Maker, Benchtop Oven and Stick Blenders
1. This warranty does not exclude, restrict or modify in any way other rights and remedies under the law which
relates to the product, including any non-excludable statutory guarantees in Australia.
2. Subject to the conditions of this warranty and during the Warranty Period, Panasonic or its Authorised Service
Centre will perform the necessary service on the product without charge for parts or labour, if in the opinion of
Panasonic, the product is found to be faulty within the Warranty Period.
3. This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its
Authorised Distributors or Dealers and only where the products are used and serviced within Australia or its
territories. Warranty cover only applies to service carried out by a Panasonic Authorised Service Centre and only if
valid proof of purchase is presented when warranty service is requested.
4. This warranty only applies if the product has been used in accordance with the manufacturer' s recommendations
(as noted in the Operating Instructions) under normal use and reasonable care (in the opinion of Panasonic). The
warranty covers normal domestic use only and does not cover damage, malfunction or failure resulting from:
(a)
misuse, abuse, neglect, accidental damage or modifications;
(b)
infestation by insects or vermin;
(c)
incorrect installation, assembly, improper voltage, or mains supply problems;
(d)
natural disaster or acts of God (e.g. lightening, flood, fire, earthquakes etc);
(e)
rust or damage caused by exposure to abnormally corrosive conditions;
(f)
an accessory, component or other equipment not supplied by Panasonic Australia;
(g)
improper maintenance by the customer (refer to the maintenance section of the Operating Instructions) which
includes but is not limited to the failure to undertake the following actions:
(i) regular cleaning; and
(ii) where filters are included, regular cleaning and replacement of filters where necessary.
(h)
incorrect operation of the product; and
(i)
where no actual fault of the product is determined to have occurred, during a customer-initiated service
call, and where the perceived problem is explained within the Operating Instructions (including the
troubleshooting section) warranty service is not applicable
5. This warranty does not cover the following items unless the fault or defect existed at the time of purchase:
(a) Cabinet or Casing Parts
(c) User replaceable Batteries
(e) Microwave Oven cook plates
6. You will be responsible for costs associated with making the warranty claim where there are costs associated
with shipping or handling or travelling outside of the area normally serviced by Panasonic or any repair agent
authorised by Panasonic.
7. To the extent permitted by law and subject to your non-excludable statutory rights and guarantees, Panasonic
excludes all warranties and liabilities (other than those contained in this warranty) including any liability for loss
or damage whether direct or indirect arising from your purchase, use or non-use of the product.
8. In addition to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any reasonably foreseeable loss or damage. You are also entitled to have the product repaired
or replaced if the product fails to be of an acceptable quality and the failure does not amount to a major failure.
9. To claim warranty service, when required, you should:
• Contact Panasonic's Customer Care Centre on 132 600 for Authorised Service Centre information
• Send or take the product to a Panasonic Authorised Service Centre together with your purchase receipt as a proof
of purchase date.
THIS●WARRANTY●CARD●AND●THE●PURCHASE●DOCKET●(OR●SIMILAR●PROOF●OF●PURCHASE)●●
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic Australia website
If●phoning●in,●please●ensure●you●have●your●operating●instructions●available.
PRO-031-F01a Issue: 2.0
18
Panasonic Warranty
(b) Noise or vibration that is considered normal
(d) Kneader mounting shaft unit and heads, blades and other accessories
SHOULD●BE●RETAINED●BY●THE●CUSTOMER●AT●ALL●TIMES
www.panasonic.com.au
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
www.panasonic.com.au
or contact by phone on
132 600
09-12-2021
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