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Trouble Shooting
Please check before requesting a repair.
Scenarios
Start cooking as soon
as a timer is set
Do not cook during
preset time
Cooking time is long
Cooking time is short
Make noise
Steam vapor leaks
from a place other
than the steam vent
Key operation can not
be performed
When a power outage
occurs during cooking
Sparks occur from the
power plug
There is plastic smell
To be known
● If you are careless to put water and rice into the main body without the pan, please consult the Panasonic authorized
service center.
● Is the preset time not within "Time range to preset"?
● Is the [Start] key pressed?
● If cooking is made continuously, the cooking time will be longer.
(May be extended up to 30 minutes)
● Due to the different amounts of rice and water, the remaining time
display may be stopped for adjustment in the middle of cooking.
● Is "U12" displayed?
● Due to the different amounts of rice and water, the remaining
time display may be adjusted in the middle of cooking.
● The "pu" sound is the sound given by fan to dissipate the heat
during rotation.
● The "grumble" sound is the sound given by IH (induction
heating) during energizing. Sometimes you may hear these
sounds during keep warm.
● "xiu" sound is the sound of the steam ejection.
● Is foreign object attached to the pan seal ring of the inner lid and
along the pan, or is the pan deformed?
● Are the indicator of the keys on?
→ Key operation can not be performed during cooking, timer or
keep warm.
Press the [Off/Cancel] key before operation.
● Return to standby mode.
● When plugging or pulling the power plug, small sparks may
sometimes emerge. This is the inherent characteristics of IH
(induction heating) mode, and is not a malfunction.
● There may be plastic smell at the beginning of use. It will be
eliminated after several more uses. It is not abnormal.
Please check
Ref. page
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