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Please read and keep all safety and use instructions.
Important Safety Instructions
WARNINGS/CAUTIONS
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CAN ICES-3 (B)/NMB-3(B)
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance For Europe:
Frequency band of operation 2400 to 2483.5 MHz:
Bluetooth: Maximum transmit power less than 20 dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to "Management Regulation for Low-power Radio-frequency Devices" without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.
Product type: Specific small output wireless devices (wireless devices for wireless data communication systems), Certification number R-C-BFM-423352, Model number 423352
DON'T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
Names and Contents of Toxic or Hazardous Substances or Elements | ||||||
Toxic or Hazardous Substances and Elements | ||||||
Part Name | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent (CR(VI)) | Polybrominated Biphenyl (PBB) | Polybrominated diphenylether (PBDE) |
PCBs | X | O | O | O | O | O |
Metal Parts | X | O | O | O | O | O |
Plastic Parts | O | O | O | O | O | O |
Speakers | X | O | O | O | O | O |
Cables | X | O | O | O | O | O |
This table is prepared in accordance with the provisions of SJ/T 11364. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572. | ||||||
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572. |
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; "9" is 2009 or 2019.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545
Charging temperature range:32°F to 113°F (0°C to 45°C)
Discharging temperature range:-4°F to 140°F (-20°C to 60°C)
Model: 423352
CMIIT ID: XXXXXXXXXX
Place of Origin: China
Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its affiliates.
Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark "iPhone" is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Google, Google Maps, Google Play and other related marks and logos are trademarks of Google LLC.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Bose, Bose Music, and Bose Noise Cancelling Headphones are trademarks of Bose Corporation. Bose Corporation Headquarters: 1-877-230-5639
©2019 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission.
Zlib license
© 2011 Petteri Aimonen <jpa at nanopb.mail.kapsi.fi>
This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Apache License
Version 2.0, January 2004 http://www.apache.org/licenses/
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
END OF TERMS AND CONDITIONS
©2018-2019 Bose Corporation
Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.
You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and limitations under the License.
Confirm that the following parts are included:
Bose Noise Cancelling Headphones 700
Carry case
USB-C to USB-A
Audio cable
NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service.
Visit: worldwide. Bose.com/Support/HP700
The Bose Music app lets you set up and control the headphones from any mobile device such as a smartphone or tablet. Using the app, you can configure your Google Assistant or Amazon Alexa, choose your voice prompt language, adjust noise cancelling levels, and manage headphone settings.
NOTE: If you have already created a Bose account in the app for another Bose product, see "Add the headphones to an existing account."
Before placing the headphones on your head, adjust the position of the earcups on the headband to ensure proper fit.
The inner scrims (cloth covers) of the headphone earcups are marked with an L (left earcup) and R (right earcup). There are two buttons on the right earcup and one on the left earcup.
Match the right earcup with your right ear and the left earcup with your left ear. Place the headphones on your head with the buttons facing behind you. Once the headphones are on your head, use your thumbs to press the buttons.
Press and release the Power/Bluetooth button.
After powering on the headphones, you hear a voice prompt, and the status lights glow.
Auto-off conserves the headphone battery by using motion-detection. The headphones power off when you have not moved the headphones for 10 minutes.
To wake the headphones, press the Power/Bluetooth button.
TIP: You can also set the headphones to power off when no audio is playing. To enable auto-off for audio, use the Bose Music app. You can access this option from the Settings menu.
Use touch control by swiping or tapping the touch surface of the headphones. With touch control, you can play or pause audio, skip forward or backwards, change the volume, and perform basic call functions.
The touch surface is located on the front of the right earcup.
Double-tap to play or pause audio.
Swipe forward to skip to the next track.
Swipe backward to skip to the previous track.
Double-tap to answer or end a call.
Tap and hold for 1 second to decline an incoming call.
While on a call, press and release the Voice Assistant button to mute the microphone.
A voice prompt announces incoming callers and call status.
To disable call notifications, use the Bose Music app. You can access this option from the Settings menu.
NOTE: Disabling voice prompts also disables call notifications.
You can customize a shortcut for the tap and hold action on the headphones to perform one of two functions:
NOTE: For more information on Voice Assistant options, see information below.
To customize touch control, use the Bose Music app. You can access this option from the Settings menu.
Once customized, tap and hold for your preferred function.
You can program the headphones to quickly and easily access your Google Assistant, Amazon Alexa, or voice control capabilities on your mobile device.
OPTIONS | HOW TO USE |
Google Assistant | Use the Voice Assistant button. NOTE: At this time, you cannot use your voice to access your Google Assistant. New features are added periodically. |
Amazon Alexa | Use your voice and/or the Voice Assistant button. |
Mobile device voice control | Use the Voice Assistant button. NOTE: You cannot use your voice to access mobile device voice control. |
NOTE: You cannot set the headphones to access the Google Assistant and Amazon Alexa at the same time.
Before you begin, make sure your mobile device is connected to a Wi-Fi® or cellular data network.
To set up your Voice Assistant, use the Bose Music app. You can access this option from the Settings menu.
Your headphones are optimized for the Google Assistant, making your headphones the perfect companion for getting stuff done on your travels or commute. Continue your conversations while on the go and easily access the best of Google, from Google Play Music to Google Maps. You can quickly enjoy entertainment, stay connected to friends, get information, and manage your day—all without glancing at your phone. Listen to your favorite songs, have notifications and messages read to you, or set reminders and timers. Just press and hold the Voice Assistant button to start a conversation with your Google Assistant.
For more information on what your Google Assistant can do, visit: https://support.google.com/headphones
NOTE: The Google Assistant isn't available in certain languages and countries.
The Voice Assistant button is used to control your Google Assistant. It's located on the right earcup.
THINGS TO TRY | WHAT TO DO |
Talk to your Google Assistant | Press and hold the Voice Assistant button until you hear a tone. After you hear a tone, say your request. For examples of questions and things you can do, visit: https://support.google.com/headphones |
Get your notifications | Press the Voice Assistant button. |
Reply to a message | After receiving a message notification, press and hold the Voice Assistant button to respond. When you're done, release the button. |
Stop your Google Assistant | Double-press the Voice Assistant button. |
The headphones are Amazon Alexa enabled. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your headphones is as simple as asking. Just ask or use the Voice Assistant button and Alexa responds instantly.
For more information about what Alexa can do, visit: https://www.amazon.com/usealexa
NOTE: Alexa isn't available in certain languages and countries.
Custom access
During initial set up, the app prompts you to choose your preferred way to access Alexa. If you choose Alexa for your Voice Assistant, you can customize it to be accessed using:
Start with "Alexa," then say:
THINGS TO TRY | EXAMPLES OF WHAT TO SAY |
Talk to Alexa | What can you do? |
Play audio | Play Beethoven. NOTE: Amazon Music is set as the default music service. To change the default music service, use the Alexa app. |
Play from a specific audio service | Play NPR on TuneIn. |
Skip to the next song | Next song. |
Plan your day | What's the weather? |
Add to your shopping list | Add eggs to my shopping list. |
Send a message (Alexa-to-Alexa messaging only) | Send a message to Tom. |
Discover more skills | What new skills do you have? |
Stop Alexa | Stop. |
Disable the wake word
To disable the wake word for Amazon Alexa, use the Bose Music app. You can access this option from the Settings menu.
NOTES:
The Voice Assistant button is used to control Amazon Alexa. It's located on the right earcup.
THINGS TO TRY | WHAT TO DO |
Talk to Alexa | Press and release the Voice Assistant button. After you hear a tone, say your request. For a list of things to try, visit: https://www.amazon.com/usealexa |
Stop Alexa | Press and release the Voice Assistant button. |
You can set the headphones to access voice control on your mobile device. Once set, the headphone microphone acts as an extension of the microphone in your mobile device.
Press and hold the Voice Assistant button to access mobile device voice control. You hear a tone that indicates voice control is active.
Noise cancellation reduces unwanted noise, providing a clearer, more lifelike audio performance. Each time you power on the headphones, noise cancellation is fully enabled at the highest level (10).
NOTE: To set the default noise cancelling level for power on, use the Bose Music app.
Choose your noise cancelling level based on your listening preferences and environment. As you increase noise cancellation, unwanted outside noise is reduced. As you decrease noise cancellation, you hear more outside sounds.
Set the level using the Noise Control button or use the Bose Music app.
You can adjust between full awareness and near silence. On Level 0, noise c ancellation is at the lowest level and provides full transparency. On Level 10, noise cancellation is fully enabled so you hear little from the outside world.
TIP: For access to all noise cancellation levels, use the Bose Music app.
Favorites
By default, the Noise Control button cycles through three noise cancelling levels: 0 (full awareness), 5 (some awareness), and 10 (full noise cancellation).
DEFAULT SETTING | DESCRIPTION |
0 | Provides full transparency so that you can hear the world around you as if you're not wearing headphones. |
5 | Blocks most low frequency noises, like the rumble of a train or the hum of a vacuum cleaner, but still provides some awareness of your surroundings. |
10 | World-class noise cancellation eliminates virtually all the exterior noise around you. |
NOTE: To customize Favorite noise cancelling levels, use the Bose Music app.
NOTE: To customize Favorite noise cancelling levels, use the Bose Music app.
Conversation mode is a convenient method to simultaneously pause your audio and give you full awareness. This allows you to have a quick conversation with someone or immediately be aware of your surroundings.
Press and hold the Noise Control button for 1 second.
Press any button or tap the touch surface.
The headphones return to the previous noise cancelling level and resume playing audio.
When you receive a call, the headphones remain at the current noise cancelling level, and Self Voice is activated. Self Voice helps you hear yourself speak more naturally. To adjust the noise cancelling level while on a call, use the Noise Control button.
NOTES:
Clear away noisy distractions without audio. Focus on what matters most — your work or whatever your passion.
NOTE: The headphones do not play audio or cancel noise while charging.
Allow up to 2.5 hours to fully charge the headphones.
NOTES:
Each time you power on the headphones, a voice prompt announces the battery level. When you're using the headphones and the battery is low, you hear "Battery low, please charge now."
To hear the battery level while using the headphones, tap and hold the touch surface until you hear a voice prompt.
NOTE: By default, the tap and hold action on the headphones is set to announce the battery level.
The Bluetooth light is located on the right earcup and shows the connection status of a mobile device.
LIGHT ACTIVITY | SYSTEM STATE |
Slowly pulses blue | Ready to connect |
Blinks blue | Connecting |
Solid blue | Connected |
Off | Disconnected |
The battery light is located on the right earcup and shows the battery level.
LIGHT ACTIVITY | SYSTEM STATE |
Solid white | Medium to full charge |
Solid red | Low charge |
Blinks red | Need to charge |
Blinks red and white | Error - contact Bose customer service |
Quickly blinks white | Updating headphones |
NOTES:
Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can play audio from a device, you must connect the device with the headphones.
NOTE: To get the most out of the headphones, set up and connect your mobile device using the Bose Music app.
Use the Bose Music app to disconnect your mobile device.
TIP: You can also use Bluetooth settings to disconnect your device. Disabling the Bluetooth feature disconnects all other devices.
When powered on, the headphones try to reconnect with the two most recently-connected devices.
NOTES:
You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time.
To connect an additional device, use the Bose Music app. You can access this option from the Settings menu.
TIP: You can also use the Bluetooth menu on your mobile device.
NOTE: You can play audio from only one device at a time.
Use the audio cable to connect a non-wireless device or if the headphone battery is depleted.
The earcups rotate for easy, convenient storage.
The headphones may require periodic cleaning.
Replacement parts and accessories can be ordered through Bose customer service.
Visit: worldwide. Bose.com/Support/HP700
The headphones are covered by a limited warranty. Visit our website at global. Bose.com/warranty for details of the limited warranty.
To register your product, visit global. Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.
The serial number is located:
View the serial number on the headphones (not recommended)
Be careful not to press down on or remove any other components inside the earcup as this could damage the headphones.
If you experience problems with the headphones, try these solutions first:
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.
Visit: worldwide. Bose.com/contact
PROBLEM | WHAT TO DO |
Headphones don't connect with Bluetooth device | On your device:
Clear the headphone device list. Connect again. Reboot the headphones. |
Headphones don't respond during app setup | Make sure you are using the Bose Music app for setup. |
Bose Music app doesn't work on mobile device | Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, refer to the app store on your mobile device. Uninstall the Bose Music app on your mobile device, then reinstall the app. |
No sound | Press Play on your mobile device to make sure audio is playing. Play audio from a different application or music service. Play audio from content stored directly on your device. Restart your device. If two devices are connected, pause the first device and play the other mobile device. If two devices are connected, move the devices within range of the headphones (30 ft. or 9 m). |
No sound (wired connection) | Secure both ends of the audio cable. Press play on your mobile device to make sure audio is playing. Play audio from a different application or music service. Play audio from content stored directly on your device. Restart your device. |
Poor sound quality | If in a windy environment, adjust the noise cancelling level. Try a different audio track. Play audio from a different application or music service. Disconnect the second device. Turn off any audio enhancement features on the device or music app. On your device:
|
Headphones don't charge | Make sure the USB cable is correctly aligned with the port on the headphones. Secure both ends of the USB cable. If the headphones have been exposed to high or low temperatures, let the headphones return to room temperature and then try charging again. Try a different USB-A wall charger, USB cable, or AC (mains) power source. |
Can't adjust noise cancelling | Power off and on the headphones. If using the Noise Control button, try using the Bose Music app to adjust the noise cancelling level. |
Microphone doesn't pick up sound | Make sure the microphone openings on the front edge of the headphones are not blocked. Try another phone call. Try another compatible device. Make sure the microphone isn't muted. On your device:
|
Loud environment for phone calls | Use the Bose Music app to adjust Self Voice. You can access this option from the Settings menu. Try a different noise cancelling level. |
Headphones don't respond to touch control | Make sure you are tapping the touch control surface on the front of the right earcup. Make sure your hands are dry. If wearing gloves, remove them before tapping the touch control surface. For multi-tap functions, vary the tap pressure. |
Voice prompt language unavailable | To customize or disable voice prompts, use the Bose Music app. You can access this option from the Settings menu. |
Your Google Assistant doesn't respond | Make sure your Google Assistant has been set up using the Bose Music app. Connect your mobile device to a Wi-Fi or cellular data network. Make sure you're in a country where the Google Assistant is available. Make sure you are using the most up-to-date version of the Google Assistant app. Make sure your mobile device is compatible. Visit: https://support.google.com/headphones For additional support, visit: https://support.google.com/headphones |
Alexa doesn't respond | Make sure Alexa has been set up using the Bose Music app. Connect your mobile device to a Wi-Fi or cellular data network. Make sure you're in a country where Alexa is available. Make sure the wake word is enabled. Make sure you are using the most up-to-date version of the Amazon Alexa app. Make sure your mobile device is compatible. For additional support, visit: https://www.amazon.com/usealexa |
If the headphones are unresponsive, you can reboot them. Rebooting the headphones doesn't clear settings or connected devices.
NOTE: Do not connect the USB cable to the headphones until instructed to do so.
©2019 Bose Corporation
100 The Mountain Road, Framingham, MA 01701-9168 USA AM827452-0010 Rev. 00
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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