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BEFORE YOU CALL
Glassware/Flatware Spotted or Cloudy
•
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart).
•
Water temperature may be low. Avoid
extremely low or high temperatures. (See
Factors Affecting Performance.
•
Avoid overloading and improper loading. (See
Preparing and Loading Dishes).
•
Use fresh detergent. Old detergent is
ineffective.
•
Make sure rinse aid dispenser is filled.
•
Check to see that proper amount of
detergent is being used for cycle selected.
Also, check phosphate level. (See Detergent
Dispenser.)
•
Home water pressure may be too low - it
should be 20 to 120 pounds per square inch
(psi).
Dishware Chipped
•
Load with care and do not overload. (See
Preparing and Loading Dishes).
•
Place delicate items in top rack.
•
Place glasses securely against pins and not
over pins.
•
Load items so they are secure and don't jar
loose when moving racks in and out. Move
racks in and out slowly.
•
Make sure tall glasses and stemware will
clear top of tub when rack is pushed in.
•
Fine antique china and crystal should be
hand-washed.
Water in Bottom of Tub
•
Water left in the tub bottom after the cycle is
complete is not normal. If water remains in
the bottom of the tub, the dishwasher may
not be draining properly. (See Dishwasher
Does not Drain Properly).
18
Dishware Stained or Discolored
•
Tea and coffee can stain cups. Remove the
stains by hand washing in a solution of 1/2
cup (120 ml) bleach and one quart (1L) of
warm water. Rinse thoroughly.
•
Iron deposits in water can cause a yellow
or brown film. A special filter installed in the
water supply line will correct this problem.
(See Removing Spots and Film).
•
Aluminum utensils can leave gray/black
marks when they rub against other items.
Load Properly.
•
Certain high acid foods can cause
discoloration of stainless steel and plastics if
allowed to sit for a long period. Use the Rinse
Only cycle or rinse by hand if not operating
dishwasher at once.
•
Mixing stainless steel and silver utensils in
silverware basket can cause pitting of the
stainless steel blades. Avoid mixing stainless
steel and silver.
Cycle Takes a L ong Time
•
Is cycle in a water heating delay?
•
Has the delay start option been selected?
•
Has the sanitize option been selected?
Normal Sounds You Will Hear
•
Normal sounds include water fill, water
circulation and motor sounds.
Dishwasher Leaks
•
Use only fresh detergent designed for
automatic dishwashers. Measure detergent
carefully. Try a different brand.
Etching
•
Using too much detergent especially in soft
or softened water causes damage that looks
like a film but cannot be removed.
•
Adjust the amount of detergent based on the
water hardness. (Check Detergent Chart).
•
Lower the water temperature.
Detergent Left in Dispenser Cup
•
Detergent may be old. Discard and use fresh
detergent.
•
Be sure the dish load doesn't block spray
from entering the detergent cup.
•
Check to see if cycle has been completed.
•
Make sure items do not prevent the
detergent dispenser from opening.
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